Fuel Pump Problems of Jeep Grand Cherokee - part 1

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. There was no warning light illuminated. The vehicle was towed to a local independent mechanic to be diagnosed, but the cause of the failure could not be determined. The contact stated that the failure persisted, and the vehicle was towed to another local independent mechanic for a second opinion. The mechanic diagnosed that the fuel pump had experienced a short circuit, and the 150 amp mega fuse needed to be replaced. The vehicle was repaired at the owner's expense; however, the failure persisted. The contact stated that while driving approximately 59 mph with cruise control activated, the vehicle decelerated unintendedly. The contact shifted to neutral(n), but the vehicle lost motive power. The vehicle was towed back to the independent mechanic, where it remained for further diagnostic testing. An unknown local dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000.

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The contact owns a 2020 Jeep Grand Cherokee. The contact stated that while driving approximately 70 mph the vehicle suddenly began to lose automotive power and stalled. The vehicle was later towed to a local dealer who was unable to identify the cause of the failure. The contact late drove the vehicle to a second dealer who was unable to determine the cause of the failure. Approximately one year later the same failure had occurred and the vehicle was towed to the dealer who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted regarding the failures. The failure mileage was 20,000.

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2011 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay safety recall. The consumer stated the manufactuer exceeded a reasonable amount of time completing the recall repair. The dealer informed the consumer the part necessary to complete the recall repair was unavailable.

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2011 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay safety recall. The consumer stated the vehicle shuts down while driving. The parts necessary to complete the repair have not been made available.

The contact own a 2011 Jeep Grand Cherokee. The contact stated while driving on the highway at 80 mph, the vehicle loss motive power and stalled without warning. The contact placed the vehicle in neutral, restarted the vehicle, shifted back to drive, and the vehicle operated as designed. The contact stated this failure recurred several times. The contact took the vehicle to rockwall Chrysler Dodge Jeep ram (970 e interstate 30, rockwall, TX 75087) who replaced the fuel pump relay however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 107,768.

Tl the contact owns a 2012 Jeep Grand Cherokee. The contact stated that several attempts were needed to start the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the fuel pump relay was defective and needed to be replaced. The vehicle was not repaired. Bluebonnet Jeep located at 283 ih 35 east, new braunfels, TX 78130, was notified of the failure. The VIN was included in NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000. VIN tool confirms parts not available.

2012 Jeep Grand Cherokee. Consumer writes in regards to being unable to start vehicle. The consumer stated the manufacturer was contacted and stated the vehicle was out of warranty. Also, the fuel pump was not a part on the recall repair. The vehicle was repaired at the owner's expense.

2011 Jeep Grand Cherokee. Consumer writes regarding fuel pump relay safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The vehicle was scheduled to be repaired on 3-25-2021. The consumer referenced recall p54/14v-530 and r09/15v-115.

2012 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

2013 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay safety recall. The consumer stated it had been 2 years and the parts were still unavailable to complete the recall repair.

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2012 Jeep Grand Cherokee. Consumer writes regarding fuel pump safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

Tl the contact owns a 2013 Jeep Grand Cherokee. The contact stated that the fuel pump did not pump fuel. The vehicle was restarted a couple of times to get the fuel pump to work. There was no warning indicator illuminated. The vehicle was taken to iverson Chrysler Dodge Jeep ram huron (605-352-8686, located at 101 2nd st sw, huron, sd) where it was diagnosed that the fuel pump relay needed to be replaced. The technician also confirmed that the vehicle was included in NHTSA campaign number: 19v813000 (electrical system), but the part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

2012 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay safety recall. The consumer stated win module was inoperable at times. The consumer requested to be reimbursed for the failure.

Tl the contact owns a 2012 Jeep Grand Cherokee. While driving 55 mph, the vehicle stalled without warning. The contact was able to restart the vehicle after ten minutes while in traffic and drove home. The following day, the vehicle failed to start and was towed to tate Dodge Chrysler Jeep ram (located at 2903, 7429 ritchie hwy, glen burnie, MD 21061, (410) 766-2560) where it was diagnosed that the fuel pump relay failed and needed to be replaced. The vehicle was not repaired. The contact also stated that the same failure occurred previously and the vehicle was towed to her residence. The manufacturer was not notified of the failures. The approximate failure mileage was 97,000.

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system). The contact took the vehicle to local dealer and had the recall repair completed. The vehicle was repaired. The contact stated that after the repair, the vehicle would intermittently fail to start. The contact stated that the electronic throttle control (etc) warning light was illuminated. The contact was able to start the vehicle on the second attempt. The contact took the vehicle back to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated he continued to experience the failure. The contact took the vehicle back to local dealer, where it was diagnosed with needing the fuel pump to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 72,500.

Tl the contact owns a 2013 Jeep Grand Cherokee. While driving 35 mph, the vehicle stalled. Once restarted, the vehicle functioned normally. The vehicle was taken to an independent mechanic where the contact was informed that the fuel pump relay needed to be replaced. The vehicle was not included in NHTSA campaign number: 15v115000 (electrical system). The manufacturer and dealer were not made aware of the failure. The VIN was not provided. The failure mileage was 66,662.

Tl the contact owns a 2013 Jeep Grand Cherokee. While driving 15 mph, the vehicle stalled without warning and the steering wheel became difficult to steer. The vehicle was able to coast to the side of the road and the contact powered off the engine. Once restarted, the vehicle drove normally. In addition, the contact stated that the vehicle failed to start intermittently. The vehicle was taken to river oaks Chrysler Jeep Dodge ram (4807 kirby dr, houston, TX 77098) where it was diagnosed that the fuel pump was not holding pressure. The vehicle was not repaired due to the repair fees. The manufacturer was notified of the failures and did not assist. The approximate failure mileage was 90,000.

2011 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay safety recall. The consumer requested to be reimbursed for installing the fuel pump relay.

The contact owns a 2014 Jeep Grand Cherokee. While driving 15 mph, the vehicle shook violently and the engine stalled. The failure occurred without warning. The vehicle was towed to hendrickson Chrysler Dodge Jeep ram (located at 114 n 8th street, monticello, in 47960; (574) 583-6151) where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 800-334-9200 and stated that they would not be able to assist since the vehicle was not under warranty. A case number was not provided. The failure mileage was 104,000.

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The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 55 mph, the vehicle lost power and subsequently shut down. The malfunction indicator illuminated. The vehicle was shifted into park and restarted. The vehicle was taken to the dealer and the fuel pump relay was replaced; however, the failure recurred several times. The contact received notification of NHTSA campaign numbers: 15v115000 (electrical system) and 15v879000 (electrical system, interior lighting). The manufacturer was not made aware of the failures. The failure mileage was approximately 88,000.

2013 Jeep Grand Cherokee. Consumer writes in regards to dealership fails or is unable to remedy fuel pump relay defect recall within a reasonable time frame.

2012 Jeep Grand Cherokee. Consumer writes in regards to replacement parts not available to complete fuel pump relay recall notice. The consumer also received recall # 15v115000.

2011 Jeep Grand Cherokee. Consumer writes in regards to fuel pump and brake recall notice. The consumer stated he didn't have any problems with his vehicle prior to the recall notice, he made an appointment, to comply with the recall. However, on January 4, 2015, while driving on the highway the consumer almost had an accident. The vehicle was towed to the repair shop. It was determined the fuel pump needed to be replaced. The consumer believed the new overlay wiring had caused the original fuel pump to fail.

2011 Jeep cherokee. Consumer unsatisfied with customer service with Jeep and would like car fixed. The consumer stated the fuel pump relay needed to be replaced.

2011 Jeep Grand Cherokee. Consumer writes in regards to fuel pump relay safety recall.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 25 mph, the vehicle stalled without warning. The contact was able to restart the vehicle after several attempts. The failure occurred on numerous occasions. In addition, the vehicle failed to start on the first attempt and the contact would have to wait before the vehicle was able to start. The vehicle was taken to the dealer, who diagnosed that the tipm and the fuel pump relay needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at 75 mph, the vehicle stalled. The contact also stated that the vehicle failed to start intermittently. The vehicle was taken to a dealer where the battery was replaced on two occasions but the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the fuel pump relay needed to be replaced. The contact stated that the part was not available for NHTSA campaign number: 14v530000 (electrical system). The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unavailable. The failure was 72,000.

2011 Jeep Grand Cherokee. Consumer states intermittently vehicle will crank and not start and fuel pump signal issues. The dealer traced the problem to a fuel pump relay losing signal at the tipm module.

2011 Jeep Grand Cherokee laredo. Consumer states vehicle did not start. The consumer's wife was finally able to get the vehicle started. The consumer took the vehicle to the dealer, where the dealer informed him the fuel pump relay wiring harness overlay need to be replaced.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The contact mentioned that several attempts were made before the vehicle would restart. The vehicle was taken to the dealer. The technician diagnosed that the fuel pump failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000. Pam.

The contact owns a 2006 Jeep Grand Cherokee. The contact stated while driving approximately 30 mph, the vehicle stalled without warning. The vehicle was able to restart but the failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received notice of NHTSA campaign number: 14v438000 (electrical system) but the parts needed were not available for repair. Also, the contact mentioned that prior to receiving the recall notification the vehicle had stalled, and the fuel pump was replaced. The approximate failure mileage was 55,000.

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Vehicle refused to turn over, service 4x4 and engine light on. Brought to dealer replaced fuel pump. Returned to me with service 4x4 and engine light on, slid down on hill no 4 wheel drive. Returned to dealer 4 weeks later transfer case replaced car jump into 4 wheel low while I was on highway almost put me thru windshield. Back at dealer over 1 week the do not know the problem and stated no one on their country wide database has this problem. I was told today that Jeep headquarters wants all reports sent to them to assist repair. I purchased this car used in October and have not driven it more then 1 week. I have a huge payment and huge rental bills I did file a case with Jeep customer but no help.

Several hours after parking the vehicle I noticed a sound like a small motor or fan coming from under the vehicle. I tried everything to get it to stop then looked at the fuses list and since the noise was coming from near the fuel pump I touched the fuel pump fuse. The sound stopped even though I had not removed the fuse. The vehicle was not able to start after that. The dealer has told me that Jeep has a problem with their "totally integrated power module" Jeep's case number [xxx] and that they have produced a work around electronic patch to by pass the integrated power module! I believe this is very dangerous because a by pass to a hot wired fuel pump is a formula for a disaster. There may be software that is supposed to cut off fuel in an accident etc in the computer module? since the problem results in the fuel pump continuously running many things could go wrong. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I own a 1999 Jeep Grand Cherokee laredo and the fuel pump went bad and I could smell smoke, like and electrical problem. The mechanic said it was the fuel pump and I authorized him to repair. I then looked online to find that the fuel pump which my Jeep had was a recalled aftermarket fuel pump from airtex. I called airtex and they gave me the run around asked me all sorts of questions , are you sure this is the right one and did I have the part to ship back to them. I called the mechanic and he already replaced it with a new airtex fuel pump and threw the other away. I have the receipt but cannot send the old fuel pump back. They refuse to reimburse me for this recalled product even when my mechanic wrote down the old make and model number of the old recalled fuel pump. This is wrong and unfair. $500 I am out .

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This is a commonly known defect with these Jeeps which has never been adequately addressed by the NHTSA. Someone is going to get killed if the manufacturer is not held responsible. Infamous stalling problem. Whether going 10 mph or 70 mph, vehicle will stall with no warning. Generally will re-start after turning off ignition, but not always immediately. On my Jeep, I have replaced the computer module, crankshaft position sensor, fuel pump, fuel filters, maf sensor, distributor cap, rotor, plugs and plug wires. I have had the computer module wiring harness reworked. Still stalls, and I have been forced to park the Jeep for safety reasons.

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