Gasoline Fuel System Problems of Jeep Grand Cherokee - part 1

The contact owns a 1996 n/a Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13v252000 (fuel system, gasoline, structure). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

See all problems of the 2000 Jeep Grand Cherokee 🔎.

See attached document for complaint.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the air bag and seat belt failure warning lights were illuminated. After filling the fuel tank and attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer, who diagnosed that the battery and fuse box water pump had failed and were replaced. The failure persisted. The dealer inspected the vehicle again and then diagnosed that the occupant restraint control module had failed and caused the air bag to deploy inadvertently, failed to deploy, and needed to be replaced. The contact became aware of NHTSA campaign number: 15v046000 (air bags); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer confirmed the VIN was not included. The manufacturer referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 38,000.

See all problems of the 2020 Jeep Grand Cherokee 🔎.

The contact owns a 2023 Jeep grand wagoneer. The contact stated that while driving at an undisclosed speed, the vehicle stalled, and the engine overheated with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the fuel sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was restarted. The vehicle was taken to the dealer where it was diagnosed that the fuel sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 33,363.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 156,000.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while at the gas station and refueling the vehicle, the contact became aware that the pump nozzle was stopping as if the tank was full. The contact stated that fuel system warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed as a failure with the fuel tank. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline to report the failure. The failure mileage was approximately 82,000.

See all problems of the 2018 Jeep Grand Cherokee 🔎.

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that after refueling the vehicle, the vehicle failed to restart immediately. The vehicle was able to restart after several attempts. The vehicle was taken to the dealer, where it was determined that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

See all problems of the 2021 Jeep Grand Cherokee 🔎.

The contact owns a 2015 Ford edge. The contact stated that upon filling the gas tank and attempting to start the vehicle, the vehicle initially failed to start as intended. After finally starting the vehicle, the contact briefly heard an abnormal sound emanating from the rear of the vehicle, but the vehicle returned to normal functionality, with the failure later becoming a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 18v735000 (fuel system, gasoline), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 76,000.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at approximately 70, the vehicle lost motive power. The contact pulled over to the side of the road and the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the high-pressure fuel pump needed to be replaced. The vehicle was repaired but the mechanic was not able to restart the vehicle. The contact was then notified that there was no fuel pressure and a fuel system test and injector return test were needed to look for internal fuel damage. The vehicle was not repaired. The contact believed that the failure was associated to manufacturer recall: w57 or w68. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

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The contact owns a 1996 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The vehicle was able to restart immediately on some occasions and restarted after a while on other occasions. There was no warning light illuminated. Several independent mechanics replaced the fuel filter and the fuel pump and installed an unknown computer software on the vehicle; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

See all problems of the 1996 Jeep Grand Cherokee 🔎.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while at a complete stop at the traffic light, the vehicle shut off. The check engine warning light was illuminated. The vehicle was towed to the residence, where an independent mechanic diagnosed that there were debris in the fuel filter, and the fuel filter needed to be replaced. The vehicle was repaired; however, the check engine warning light remained illuminated. The contact became aware that the VIN was included 22v406000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 43,000. The vehicle was not repaired. VIN tool confirms parts not available.

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The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving approximately 57 mph the vehicle began to lose forward momentum. The contact stated she depressed the accelerator to the floor and the vehicle kept losing forward momentum. The contact stated that she was able to pull over and turned the vehicle off. The contact said that the vehicle turned on only after multiple attempts, however the vehicle went into "limp mode" and would not accelerate past 5 mph, and would stall every few miles. The contact stated that "auto start/stop" and "check engine" warning light were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the vehicle had bad gasoline and had fuel cleaner added to fuel tank. The vehicle had been repaired. The contact stated that the failure reoccurred and that the vehicle was towed back to the same dealer and was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.

See all problems of the 2019 Jeep Grand Cherokee 🔎.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled. The vehicle was towed to the dealer who diagnosed that the fuel pump relay was faulty. The fuel pump relay was replaced but the failure reoccurred. The vehicle was towed back to the dealer who replaced the fuel pump, and the vehicle was repaired. While driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local service center who diagnosed the vehicle with power train failure. The manufacturer was not notified of the failures. The VIN was not available. The failure mileage was 130,000.

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The contact owns a 2004 Jeep Grand Cherokee. The contact stated that on multiple occasions while attempting to start the vehicle, the engine failed to turn over. The contact stated that the vehicle started after approximately five attempts. The contact then stated that she heard a loud noise near the fuel tank after the vehicle was started and while driving. The check fuel warning light, the check engine warning light, and the check pressure warning lights were illuminated. The vehicle was towed to an independent mechanic where the brakes were serviced; however, the vehicle was not diagnosed. The contact then stated that the mechanic noticed that the fuel pump was in the back seat of the vehicle and stated that the fuel pump was missing. The contact was advised to take the vehicle to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,359.

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The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that there was a leak in the evap system. The mechanic replaced the evaporative system integrity module (esim). The manufacturer was made aware of the failure. The failure mileage was 63,635.

See all problems of the 2016 Jeep Grand Cherokee 🔎.

2014 Jeep Grand Cherokee. Consumer writes in regard to parts being unavailable to perform NHTSA safety recall.

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number 19v813000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving the vehicle suddenly shut-off. The cause of the failure was not determined. The local dealer was notified. The failure mileage was 50,200. Parts distribution disconnect.

The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 45 mph, the message "shift into park" was displayed. The contact stated that moments later the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the fuel pump had failed and needed to be replaced. The fuel pump was replaced, and the vehicle was repaired. The contact indicated that approximately 30,000 miles later the same message was displayed, and the vehicle stalled and was towed to the dealer. The dealer diagnosed that the replacement fuel pump had failed and needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer's part number for both failed fuel pumps were identical. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 61,000.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle stalled and sometimes failed to restart. The message" electronic control" was displayed. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The contact had received NHTSA campaign number: 19v813000 (fuel system, gasoline) however, parts were not yet available. The contact stated that the vehicle experienced the failure stated in the recall. The failure mileage was 85,000.

Tl the contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 17v572000 (service brakes, service brakes, hydraulic) and 19v813000 (electrical system) however, the parts to do the recall repairs were unavailable. The contact stated that while driving 60 mph, she felt a vibration under the front driver's seat. The contact stated while depressing the accelerator pedal, the vehicle failed to accelerate while the rpm revved. The contact stated that the check engine warning light was illuminated. The vehicle was towed to her residence. The contact stated that the failures were experienced 3 times. The contact also stated that on several occasions the vehicle failed to start, with an abnormal fuel odor. The vehicle was taken to viva Dodge Chrysler Jeep ram located at 8434 gateway blvd e, el paso, TX 79907, (915) 834-6300, where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 160,000.

Letter from the state of west virginia office of the attorney general on behalf of constituent regarding the safety recall on his 2011 Jeep Grand Cherokee. The consumer stated the vehicle died while driving and the steering wheel locked up. The dealership was notified and advised there was no remedy. The consumer requested a loaner vehicle until the problem was resolved.

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted shaker's Chrysler Dodge Jeep ram (1230 main st, watertown, CT 06795, (860) 417-1000) where they informed the contact that there were no parts available. The manufacturer was notified of the failure and informed the contact that there was not a time frame for the parts to be available. VIN tool confirm parts not available.

Tl the contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (fuel system, gasoline) however, the part needed for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Prime Chrysler Dodge Jeep ram (824 portland rd directions saco, me 04072-9672, (207) 282-4101) was contacted and confirmed that the remedy part was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

2012 Jeep Grand Cherokee. Consumer writes in regards to NHTSA safety recall. 19v-813. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

2011 Jeep Grand Cherokee. Consumer writes seeking reimbursement for repairs made to vehicle related to recall.

Vehicle lunges and bucks in stop and go traffic, transmission shifts gears while driving and engine stalls after refueling or driving on highway. Check engine light, service transmission as well as numerous other service lights come on and car stalls multiple times while driving on the road and after refueling.

Letter from consumer regarding a safety recall on two of his vehicles (1998 Jeep Grand Cherokee and 1995 Jeep Grand Cherokee) ; response expected. The consumer discovered corrosion on the left frame rail, but not the right. The consumer was quoted a price of $3,00 to replace the left frame rail.

See all problems of the 1998 Jeep Grand Cherokee 🔎.

Letter from consumer regarding a safety recall on two of his vehicles (1998 Jeep Grand Cherokee and 1995 Jeep Grand Cherokee) : response expected. Recall regarding rear structure reinforcement.

Consumer writes in regards to dealership not able to complete vehicle hitch repairs, due tot he age of the vehicle.

See all problems of the 1997 Jeep Grand Cherokee 🔎.

1993 Jeep Grand Cherokee. Consumer writes in regards to dealership and recall notices issues. The dealer claimed the trailer hitch was safe and didn't need to be replaced. The consumer was not certain, if the dealer really inspected the vehicle.

1994 Jeep Grand Cherokee. Consumer writes in regards to oem trailer hitch was installed two weeks before the vehicle caught fire from a gas leak after being towed. Prior to the fire, the consumers son had the vehicle towed to a repair shop, because there was a strong gas odor and evidence of a leak around the fuel pressure regulator, that was installed a year prior.

1996 Jeep Grand Cherokee. Consumer writes in regards to replacement parts not available to complete rear structure reinforcement recall notice. Recall # 13v252000.

1997 Jeep Grand Cherokee. Consumer writes in regards to recall notices #13v-252 and #02v-053. The consumer stated when the part finally arrived, one business said the boat trailed hitch was not suffice, and the Jeep dealer stated the part did not need to be replaced.

I don't know the date of when Chrysler had the recall on the fuel system. They were going to put on an (oem) trailer hitch where appropriate, free of charge. The parts required were currently not available. I bought a trailer hitch and had it installed. I then took it to jeff wyler Jeep in fort thomas ky. They inspected it and passed it. (perform recall n45) I called your customer service and asked if I would be paid back for the part, they said no because it was not an (oem) part. Please make this right, I have now taken off the part I bought, and asking you to either pay me for the part, which was $316. 00 with labor, or set up a date and time to a dealer to put the right part on. That is all I am asking for, I have waited so long for this,and every day I worry about it being so dangerous. I don't think I am asking to much. I just want it fixed right, and the right part on. I thank you for looking into this matter. Hope to talk to you soon.

2006 Jeep Grand Cherokee. Consumer writes in regards to vehicle recall notice. The consumer was informed the parts were not available.

See all problems of the 2006 Jeep Grand Cherokee 🔎.