Mid/rear Seats Assembly Problems of Jeep Grand Cherokee - part 1

While sitting in my Jeep (parked) I reached into the back seat from the driver seat. The driver side headrest popped randomly. I looked up how to reset it and it appears this has been an issue since 2014 due to the plastic retention clips breaking at random. Seeing as how it is a safety measure to reduce injury when rear ended I feel as if this is something Jeep should recall since this has been a reoccurring problem for almost 5 years.

See all problems of the 2018 Jeep Grand Cherokee 🔎.

Driver's seat frame/bracket broke in front of driver's seat, allowing the driver seat to lean detach from the floorboard and move backward toward the rear seats. When researching this specific issue, it seems that this is a common issue and is an obvious safety defect. If the driver seat frame cannot hold up to normal use, how will it hold up to the forces exerted upon it in the event of a rear-end collision? this is an obvious safety defect and based on the volume of other consumers that have had this issue, it is unbelievable that action has not been taken to resolve this issue.

See all problems of the 2003 Jeep Grand Cherokee 🔎.

We were driving on the highways approximately 65 when my daughter turned to get something from the back seat. Her arm hit the headrests and it deployed. Looking at it further saw that it was broken.

See all problems of the 2015 Jeep Grand Cherokee 🔎.

The driver's seat headrest active head restraint deployed open while I was putting items into the back seat from the passenger side. The car was stationary, but running, but hadn't been jarred or hit to provoke the deployment. The plastic tabs on the inside are broken, and I'm not able to reset the headrest into position, and essentially have to hold it in place with my head while I drive (not the most desireable way to drive). I went to Jeep to see what it would cost to repair (or replace) and I was told that they no longer manufacture, nor carry the part. . . . . . They no longer manufacture nor carry a part for an 8 year old car? I find that very suspicious. I'd like to know if there is something that can be done about this. The front passenger seat headrest has not deployed (yet), but I hope it doesn't deploy inadvertently while someone is sitting in the seat.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

Vehicle was stationary, in park, in a parking lot, and no collision occurred. Driver, front passenger, and two rear seat passengers were in the vehicle. Front passenger headrest deployed without warning striking front passenger in the back of the head. Vehicle mileage approximately 50,000 miles. There are numerous online accounts of the active headrest deploying without a vehicle collision due to less than adequate reliability of parts within the active headrest assembly. I am requesting replacement through local dealership; initial feedback is the part is not covered and I have to pay to replace it. Even with a replacement-in-kind active headrest, the expected reliability is suspect. The oem design should be revisited to ensure safe and reliable operations.

I had just parked my Jeep and reached in the back seat to grab something when my headrest popped open and smacked me in the side of my head. Didnt feel great and I cant get it close back up. Heard other people have had this problem, hopefully they recall this soon. Love my Jeep.

See all problems of the 2014 Jeep Grand Cherokee 🔎.

While my Jeep was parked, engine off, in my driveway (flat surface), my 7 year old daughter went to get out of the back seat. She touched on to the metal pole frame of the drivers headrest with her hand to assist her in getting out of the car, the headrest exploded and hit her in the side of the head. It hit her hard enough for her to be stunned and to say she saw stars. There are dozens of complaints online about this happening yet no recall. Chrysler has had to recall these so called active headrests before but my Jeep was not included. There needs to be a recall and fix as soon as possible.

See all problems of the 2013 Jeep Grand Cherokee 🔎.

My family was driving down the road at approximately 50mph on a 4 lane city street. I was sitting in the passenger seat speaking to my son in the back seat when I was abruptly hit in the side of the face with the seat. We had no idea what happened until my son said the seat blew up. We stopped and got out of the car to see that the headrest had deployed somehow.

After shutting off and exiting the vehicle I noticed the driver's side seat head rest looked crooked. I got in the back seat to take a closer look and the head rest suddenly deployed without me touching it. The vehicle was turned off and parked.

My seven month pregant fianc� and I entered the vehicle and before starting the truck the passenger side (ahr) headrest deployed without provocation. There was no accident to cause it to deploy and during the incident it struck her in the back of the head. When this happened she nearly had a panic attack having been startled. The broken pieces from the headrest flew out and landed in the back of the vehicle. Had somebody or my child been in the rear seat they would've been showered with pieces as the headrest exploded for no apparent reason. Called Chrysler and they will not cover the repairs because the vehicle is 600 miles over the bumper to bumper warranty. This being a safety issue it really boggles me why I am liable to pay for damages. This isn't a normal wear and tear deal with the vehicle, this is a safety issue. Now that the headrest has exploded she is even more in danger riding in the seat, the headrest being apart causes her to adjust how she sits in the vehicle including how she holds her head. If there is a rear-end collision my fear is the malfunctioned piece of safety equipment will cause more damage than help. This is not acceptable to have customers riding with malfunctioning head restraints.

The middle rear seat belt is locked in place to the point it is digging into my seat. I now can not use the seat belt and causes a safety concern for my children and or passengers if they are not wearing a seat belt. Also, the rear headrest removes but the poles that holds them in still stick out of the seat. The headrest must be removed to properly install my daughters booster seat. The booster seat does not sit flush against the seat unless the head rest cushion is removed but it does not look safe especially in the event of a car accident having the head rest support poles sticking out of the seat. So all in all the rear seat renders me useless with only two seat belts and one of the two working ones not properly installing a car seat becaise of the headrest.

See all problems of the 2005 Jeep Grand Cherokee 🔎.

The seats collapsed in a 45mph rear end crash the frames were completly snapped my dad and I flew in the back seat I was hanging over the back seat and I had my seat belt on so did my dad. I was the driver and I was not able to reach the pedals to stop the Jeep after the crash.

See all problems of the 1997 Jeep Grand Cherokee 🔎.

The driver seat came off track or broke I've fixed it a few times but I think its a safety issue if I get into a wreak I'm not protected my seat is almost in the back seat already laying on the car seat of my kid, it moves when I turn or break, so if I get hit I'm going to be thrown out of my seat and or car I've already got to take it to get he gas tank issue fixed, the tail lights not working right I've gotten a few tickets for that now this I know I'm not the only one with this issue so I think something should be done.

See all problems of the 1999 Jeep Grand Cherokee 🔎.

Tl-the contact owns a 2003 Jeep Grand Cherokee. The contact stated that while driving at an unknown speed, the front driver seat fractured without warning. As a result, the contact fell backwards into the rear seat. The vehicle was not diagnosed or repaired. The contact mentioned that he replaced the front driver side seat three times. The manufacturer was not notified of the failure. The failure mileage was 140,000. Ss.

Just bought my 2004 jgc in April 2013. Pulling up to my driveway with my 4 year old in the back seat, I heard a strange pop and my driver's seat moved backwards and became unstable. Looked at the seat bracket and one side is cracked. It had made snapping noise before but I didn't know what it was. Very dangerous situation and I thank god I was driving slow and was not on the highway. I did a search online and there are 100's or thousands of complaints about the same thing. This needs to be recalled and fixed properly by Jeep.

See all problems of the 2004 Jeep Grand Cherokee 🔎.

The car should be recalled because the driver seat design/manufacture is defective. I first noticed a clicking noise when in the car. I became accustomed to the noise and basically overlooked it for months. One day when getting into the car in a parking lot I landed in the back seat. As I was getting into the car the driver seat tilted backwards like a rocking chair and I was halfway dumped head first (upside down) into the rear of the car. I was not injured. I looked under the seat and was able to see that the seat frame is bolted to the car and that the front of the seat is attached to the seat frame by two very thin "cast iron" brackets. The two brackets (left and right) had both simply sheared off and there is nothing holding the front of the seat to the seat frame (the rear of the seat is still attached to the frame). I speculate that the brackets just gave out overtime from the simple activity of getting into and out of the car. I was lucky the car was parked and I was simply getting into the car when the brackets gave out. If in fact I had been rear-ended I expect I would have been thrown out of the seat (seat belts or not) and seriously injured or killed. I reported this on the Jeep facebook page so other folks could be aware of the potential danger. Jeep responded to me on facebook, email and telephone but basically said it was a 10 year old car and the defect was not their problem - sorry! when looking online to find out how to repair the seat I discovered what appears to be thousands of consumer complaints for the same exact defect. In fact companies have been started to make frames and brackets just to fix this defect and I am fearful that people have been seriously injured in accident (or killed) because of the defect. In my opinion no one should be driving around in a 2003 Jeep Grand Cherokee unless the defect is repaired.

Driver's seat front outboard attach point failed during normal use. The failure was in the frame of the seat base where it attaches to the seat adjustment track. This is a manual adjust seat. I am original owner and of average build. Vehicle has never been involved in a collision, abused in any way, and has been maintained in excellent condition. I conducted my own informal investigation. The seat base frame where it attaches to the seat track is a light weight sheet metal stamping. The holes in the stamping that accept the seat track attachment studs are significantly oversize compared with the size of the stud. The seat track stud is fastened to the seat base with a bare nut that is only slightly larger than the hole diameter. This results in the nut bearing down on a very small surface area of the sheet metal. High stress is created at these points, especially if the nut is not exactly centered on the oversize hole. Also, the front attach points are several inches to the rear of the front edge of the seat frame, further increasing forces on these points for any rearward force on the upper seat back. Over time during normal use, this resulted in stress cracking and subsequent fatigue failure of the sheet metal. During a high impact event such as a rear-end collision, this could cause sudden failure of the seat attach points, resulting in loss of control of the vehicle, injury to the front seat occupant, and injury to anyone seated in the rear seat behind the front seat occupant. A simple flat washer or other reinforcement of the holes in the seat base sheet metal could prevent this mode of failure. I recommend that any vehicle equipped with seats of this design have the seats inspected for cracks in the sheet metal base, repaired or replaced if necessary, and have the seat attachment points reinforced with heavy washers.

See all problems of the 2000 Jeep Grand Cherokee 🔎.

While driving, I stepped on my brake, I heard a loud "bang" and found myself first jammed into the steering wheel/dash area, and then, once my vehicle was stopped, I was in the rear seat area. Upon further investigation, I found that the rear seat brackets on my front (drivers) seat were broken through; the metal that the seat bracket is made of was broken at both rear corners, and the front bolts were pulled-through. The thin metal the bracket is made of had a couple of cracks, and overall, the seat is almost useless when it comes to driving the car in a safe manner. Fortunately, when my seat broke I was not going so fast as to not be involved in an accident! if I had been on the freeway, I believe I would not be here today writing this complaint. There are no reasonable local sources to replace the bracket;(the Jeep dealers want to sell a new seat for approx. 700. 00, unless you want to pay $300. 00+ for another seat from a wrecking yard, which will also have the same thin metal bracket). I am attempting to get it welded, but I have already been informed that this will be a temporary repair at best; the metal the bracket is made of is far too thin to handle the weight of a person using the seat for a long period of time, and will break again). Help!.

See all problems of the 2002 Jeep Grand Cherokee 🔎.

Accelerating from stop sign to 40 mph, driver's power seat frame broke at a weld point on the front left side. Mechanic says it cannot be re-welded. Apparently the problem is so prevalent, another seat from a junk yard cannot be found. Dealer says seat frames are on back order. I am working with an independent mechanic to find a fix. This is a safety issue because if the seat broke lose, the driver could lose control and anyone in the back seat could be injured.

Front driver's seat seemed wobbely, looked under seat and bracket that holds seat to the rails is broken on front left and right side. You can now lean back and front of seat lifts up. Very dangerous. If there was a crash, you could easily end up in the back seat of the car. I have looked and found many complaints about this situation with the Jeeps, 1 site had over 2600 complaints in a 2 year period. I took off the side of the seat and added 2 nylon straps to hold seat down to rail. I have read many places where people have this welded back together and it breaks again. Metal is very thin, not built to take strain of any kind.

The front drivers power seat, broke from it's frame, the part was welded and broke a second time. The seat is unstable and in an accident could break away from the track and wind up in the rear seat. The airbag would be ineffective.

While driving down the road my seat completely broke, throwing me towards the back seat. Thank god I was able to control the vehicle and that no one was coming down the other side of the road or it would have been terrible. Why would a seat fail like that??? the car is pretty much not drivable now because the seat is completely broken off the base. This is crazy!!!.

I have owned a 2003 Jeep grande cherokee for two years. In December 2010 I was drivong in traffic with my I infant daughter and alof a sudden my seat like smapped of at the bottom and I am in the back seat. Luckily no one was hurt. The metal broke. I know im lile the millionth complaint. I am a single mom and cannot afford to have this expense or risk hgetting into an accident. This is a serious safety issue that meeds your imediate attention. T.

The tabs that hold my driver's side seat to the track assembly on my 2000 Jeep Grand Cherokee laredo have completely broken. The dealership quoted $500+ to fix their faulty product. The incident happened while merging onto I-75 near atlanta and I wound up laying in my back seat. I know that I am not alone in this issue as I have checked several forums and junk-yards all of whom report the it as a common occurrence. Chrysler's chosen viewpoint of not fixing a severe safety concern is unacceptable.

A few months ago I noticed the drivers seat of my 2000 Grand Cherokee began to make popping noises when I would turn corners or accelerate. Just the other day when I accelerated from a stop, there was a loud pop and my drivers seat turned into a rocking chair. It tipped all the way back to the back seat nearly causing me to loose control and crash into the car in front of me. I took my Jeep into the dealership and they quoted me a price of more than a thousand dollars to replace the seat bracket. I then did some research on the internet and found that there are hundreds of others that have the same problem. There is definitely a safety problem and why is there not a recall? does it take people being killed to get something done? I can not afford to put over a thousand dollars into my Jeep at this time and others have had the seats welded but the welds do not hold.

I currently own a 1999 Jeep Grand Cherokee. Over the last year I noticed a squeaking noise coming from driver's side seat. The noise became more apparent after I would hit bumps in the road or adjust my seating position. On the 10th of June I was driving my car and the front of my seat popped off of the power seat track. My seat flipped back and rested on the rear seat. I almost lost control of the vehicle before I was able to lean forward and regain my balance. The seat is still only attached by the rear pivot points. I had to lower my rear seats and push my drivers seat back until it could be stabilized. I took my car to the dealership and they stated that the entire seat needed to be replaced along with the track and that the repairs were my responsibility. Jeep obviously failed to engineer their seat tracks properly which almost caused me to lose control of my vehicle.

My 1999 Jeep Grand Cherokee has just had it's third failure of the driver's seat frame. The first time that the seat frame broke back in 2002 it was covered under warranty with Chrysler. Chrysler replaced the seat frame with a new seat frame. It broke again in 2006. This time I had it welded and it lasted until April 2010 when it broke again! each time that this has happened I was driving the car, while accelerating, and it snapped and threw me backwards in the seat towards the rear seat area. Thankfully, I was able to control the car each time and then placed temporary supports around the seat until I could have the repair completed. I am planning to have the frame welded again this time. I am sorry that I did not report this before now. I am a very experienced driver and I am afraid to allow my young drivers in the household to drive this Jeep any longer. I am the only one to drive it.

The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the front driver seat was broken. The nuts and bolts became disconnected from the frame causing the contact to fall into the rear seat while driving at 35 mph. The contact called the dealership and the dealer stated that the seat was no longer in stock. The contact had not spoken with the manufacturer at the time of the complaint. The failure mileage was approximately 150,000.

See all problems of the 2001 Jeep Grand Cherokee 🔎.

The seat brackets on my driver's seat of my 2001 Jeep Grand Cherokee laredo snapped off while I was driving which caused me to fall into my back seat and made me veer into oncoming traffic. I was able to get control and avoid an accident. Contacted Chrysler and they shut me down on repairing it. This is definitely a safety hazard - why isn't there a recall?.

2004 Jeep Grand Cherokee. 76,000 miles. Purchased new, I am the only owner. While turning into work, the driver seat bracket (the bracket that connects the seat to the floor) broke in the front left (if looking forward). Now the seat sways and all of the weight is stressed on just one corner of the bracket. According to online reports, this costs up to $1000 to get fixed at a dealer. Other reports of the bracket breaking while people accelerating and falling into the back seat.

The drivers side seat on my 2000 Grand Cherokee broke. The metal or design is faulty. At first I thought this was a unique problem, but the more I researched online, I found discussion forums with thousands of people with the same problem. I am now scared to drive this vehicle because other owners of 2000 Grand Cherokees have said that their seats have fully broken off while driving and have ended up in the back seat almost causing a fatal accident. My seat is only partially broken right now, it was already welded once. Please look into this matter before someone seriously gets hurt.

I have a 2000 Jeep Grand Cherokee. Recently the front drivers seat frame broke at 2 points. I ended up losing control as I was rocked into the back seat as I was going around a curve. I did avoid hitting anything but this scared the life out of me. I never had a car that the frame holding the seat in place was so poorly made.

I have a 2004 Jeep Grand Cherokee and my drivers seat started leaning about a year ago then this year is started squeaking when I sat in it, but never thought anything of it since I have 120,000 miles. Then all of a sudden as I am driving at 65 mph the seat makes a loud pop noise and I almost wound up in the back seat. I stopped the car and looked under the seat to find the frame cracked. I got home took the seat apart and found it had cracked on all the weld joints and where the bolts where that help it to the metal frame. I searched online only to find out that this is a very common problem and 100's of people are having the same issue. This is very dangerous and could cause a tragic accident. I had the seat welded by a friend since you cannot buy the parts to repair. After 3 weeks now my steel frame on the seat has cracked. These seats are death tramps and Chrysler should have to fix them. Very dangerous, do people have to die in order for this to be rectified?.

Brackets holding drivers seat to car floor cracked and eventually broke completely sending driver backwards into rear seat while moving.

My son's 2002 Jeep Grand Cherokee driver's seat started wobbling and then completely broke loose from the frame. He is 240 lbs and was just driving normally. Over time . . . The wobbling gradually got worse. The seat completely broke loose as he was accelerating after waiting for a stop light. I removed the seat to see what was wrong and saw that both brackets that are welded to the front rod that runs parallel with the front of the drivers seat were cracked and the front bolt on the door side of the drivers seat ripped right through the flimsy metal bracket on the base of the seat. This structural defect is "life threatening. " he almost fell backwards into the back seat. Had there been other cars coming at this intersection, he would not have been able to react. I checked the internet and saw that this seat/structural defect on Jeeps goes back to 1999. How can the NHTSA and Jeep/Chrysler ignore this problem for years? this should be a safety recall. Jeep should be held responsible for fixing this problem now. Given all the blogs related to this issue . . . They sure won't win in court.