Suspension Noise problems of the 2003 Jeep Liberty

The contact owns a 2003 Jeep Liberty. The contact stated that while reversing out of a parking space, a loud booming sound was heard. Upon inspection, it was discovered that the front driver's side suspension had failed. The vehicle was towed to an independent mechanic who diagnosed that the front driver's side upper and lower ball joints had failed. The cause of the failure was not yet determined. The local dealer bob moore Jeep located at 4627 s memorial dr, tulsa, ok 74145, and the manufacturer were notified of the failure but offered no assistance. The contact indicated that the vehicle was previously serviced under the NHTSA campaign number: 06v288000 (suspension). The failure mileage was 200,000.

I am the second owner of this vehicle, when I acquired it, I had it serviced at the dealership and they preformed all recall work. It has been kept serviced and up to date on any recall work since. During the day on christmas eve 2019 I was returning home from a visit at my mother's home and suddenly lost control of the Jeep. There was loud noise and things breaking off the vehicle as I fought to control it and pull over. Upon inspection, saw the passenger side front wheel had come loose from the suspension, tore off the fender wheel well and broke a piece off the right-side running board. Undriveable, I had it towed to my mechanic. Unfortunately, they were closed until after new years. In early January I found out the diagnosis was a sheared lower ball joint failure. I looked in my files and found that this was one of the recalls that had been preformed to the vehicle. Safety recall f23- lower ball joints was done on 8/1/2006. Obviously, you assume this problem is resolved and the vehicle is safe after the work is done. I luckily was traveling at 30mph, and not at highway speed, so I have only encountered a financial burden. (about $4k for rental, repair & bodywork) I am sure if I was going faster or in traffic, I would have been injured or killed. How do the thousands of Jeep Liberty owners still on the road who are up to date on recalls confidently drive their vehicles if the recall work fails in the exact manner described as the problem meant to be fixed by the recall? I've been driving for close to 40 years and have never had any vehicle suffer a catastrophic failure resulting in a crash before this.

The contact owns a 2003 Jeep Liberty. While driving approximately 10 mph in a parking lot, a loud noise was heard coming from the front of the vehicle and the front driver side dropped to the ground. There were no warning indicators illuminated. The contact exited the vehicle and discovered that the lower ball joint had pulled through the steering knuckle. The vehicle was towed to the contact's home. The contact mentioned that an independent mechanic drove the vehicle, but it was not diagnosed or repaired. The vehicle was serviced per NHTSA campaign number: 06v288000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 183,000.

The contact owns a 2003 Jeep Liberty. While the vehicle was in reverse, the driver heard a noise coming from the front passenger side. The contact noticed that the lower control arm pin was detached. The vehicle was taken to the dealer where it was diagnosed that the lower ball joint detached and both ball joints needed to be replaced. The vehicle was not repaired. The vehicle was repaired per NHTSA campaign number: 06v288000 (suspension); however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2003 Jeep Liberty. While driving various speeds, the contact noticed an abnormal noise coming from the front of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the upper ball joints in the front of the vehicle needed to be replaced. The vehicle was not repaired. The contact was aware of NHTSA campaign number: 12e047000 (suspension), but the VIN was not included. The VIN was included in NHTSA campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 93,000.

Tl-the contact owns a 2003 Jeep Liberty. The contact stated that there was a loud abnormal noise coming from the vehicle. The contact called a technician which advised her to reversed the vehicle however, the front passenger tire detached from the vehicle. The technician notice the lower ball joint was fractured. The vehicle was serviced under NHTSA campaign number: 09v119000 (suspension). The vehicle was towed to an independent mechanic where it was diagnosed that the lower ball joint needed to be replaced. The vehicle was not repaired. The VIN was not provided. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000. Ak.

Tl-the contact owns a 2003 Jeep Liberty. The contact stated that while driving 35 mph, an abnormal loud sound emitted from the vehicle. After inspecting the vehicle, the contact noticed that the driver side lower ball joints fractured with out any warnings. The vehicle was towed to an independent mechanic. The technician replaced the lower ball joints and upper control arm. Also, the technician made the contact aware that NHTSA campaign number: 03v460000 (suspension) was directly related to the failure. The manufacturer as not made aware of the failure. The vehicle was repaired. The failure mileage was 138,994. Pm.

The contact owns a 2003 Jeep Liberty. While driving various speeds, an abnormal noise was heard from the front of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the upper control arm and rear lower control arm needed to be replaced. The vehicle was repaired. The VIN was not included in NHTSA campaign number: 09v119000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 110,981.

The contact owns a 2003 Jeep Liberty. The contact stated that while driving approximately 55 mph, a loud consistent noise was heard from the front driver's side wheel area. The vehicle was taken to an independent mechanic, who diagnosed that the front upper and lower ball joints, control arm for the lower ball joint, and the rear suspension was defective. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 149,000. . . Updated 02-28-14 updated 03/14/2014.

Tl- the contact owns a 2003 Jeep Liberty. The contact stated while driving 25 mph she heard a banging noise. The vehicle was taken to an independent mechanic for diagnosis and the contact was informed that the upper control arm and upper ball joint suffered from severe corrosion and advised her to take the vehicle to a dealer as there was recall for NHTSA campaign number: 09v119000 (suspension). The vehicle was taken to a dealer and the diagnosis was confirmed. The contact was informed her VIN was not part of the recall. The manufacturer was notified of the failure. The vehicle was repaired. The failure and current mileage was 31,329. Dt.