general problems of the 2004 Jeep Liberty - part 2

58 problems related to suspension have been reported for the 2004 Jeep Liberty. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2004 Jeep Liberty based on all problems reported for the 2004 Liberty.

36 Suspension problem

Failure Date: 05/13/2015

Tl-the contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 06v288000 (suspension) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Djr.

37 Suspension problem

Failure Date: 01/15/2015

Tl-the contact owns a 2004 Jeep Liberty. The contact stated that while driving at an unknown speed, the vehicle slid from left to right without warning. In addition, the contact stated that the the vehicle started jerking and failed to accelerate above 40 mph. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number:12v085000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 165,000. Ss.

38 Suspension problem

Failure Date: 01/05/2015

My Jeep was great until 125,000 miles and we'll here we go. . . First I thought my brakes were going out and had the pads replaced, then they started "sticking" or so I thought, almost causing me to lose control going 65mph. The brakes still are not safe in my opinion after every part was replaced. I just had the hoses to the steering pump replaced and the problem still persists, only now my engine is idling at 1200 rpms in park? please help. . $1000 later and I'm no better off. Thanks. The vehicle is currently smoking under the hood and emits a strong smell of brake fluid. Also it struggles to get up hills with rpms at 2500 going only 55mph. I may be a woman but I know my car and I know it's very dangerous, whatever it may be.

39 Suspension problem

Failure Date: 11/19/2014

Vehicle vibrates at any speed and worsens upon braking. Have had alignment done 3 times and alignment keeps failing. Tires are all new. Have had the camber and casters replaced in front, did not help vibration. Brakes have been replaced, vibration persists. Vibration is so powerful upon braking that sterring wheel bounces out of my hands. The vibration when driving sounds like I have a flat tire.

40 Suspension problem

Failure Date: 08/22/2014

My complaint is with the Chrysler recall n46/nhsta 13v-252. I received two (2) recalls -one last Dec. 2013 and in August 2014 for the rear structure reinforcement. I called 2jeep/Chrysler dealers and was told that they were only provided 5 trailer hitches and had a waiting list of 55. I was told to call back in mid-September. This recall is a joke. I called Chrysler recall asst. Center and spoke with taylor and was told that the trailer hitches were still being manufactured and that the hitches and subsequent repairs should be done within two (2) years. This is unacceptable. I was told when I got the first recall notice to wait for the second that the parts would be available and they are not. I believe Chrysler is not acting in good faith to its customers and has no intention of replacing the recalled items. I believe that they are just waiting for the Jeeps in question to disappear and go to junk yards. They have no intention in fixing the problem. The problem with the rear structure reinforcement is just too expensive for them to fix. I feel right now that the end result of this recall that only 10% of the Jeeps in question will actually be repaired. I have never gone through such a long, deceitful recall before. I have zero faith in Chrysler doing the right thing without another governmental court order.

41 Suspension problem

Failure Date: 07/31/2014

Since I received the first notice of the recall for my Jeep Liberty purchased new and still drive I attempted to get it repaired at a Chrysler dealer more than four times and four times telling me they were out of parts and I will receive a letter telling me when to bring it in ,none of them took any of my information and wanted to put me on a waiting list of any kind. This last time the place nearest my home was the last straw, the service manager jeff carnival at crystal automotive at 143 cortez blvd in brooksville,florida 34613. Got downright nasty with me. I suggest he would not have taken such liberties if I wasn't 72 years old and disabled. Of course I left since accomplishing nothing again. Do you have the ability to help me out with this ongoing problem. Its really been a long time getting this done. You can assure Chrysler if such a incident should occur where my wife and I are injured. My family will surely sue them for neglect and injuries. Really mad about the treatment I have been receiving.

42 Suspension problem

Failure Date: 05/01/2014

Recall #l27 recall issued to "northern states" for the effect of salt on lower rear arms. I live in ruidoso new mexico in a snow/salt area at 7,000 foot elevation. I almost had a wreck with the lower rear arms malfunctioning. I had the car repaired and then found out there was a recall issued years before. Chrysler has refused to pay the invoice for fixing the lower rear arms. They claim the recall is for "northern states" only. Sorry, this appears to be a Chrysler financial decision. Since they admit that salt can negatively effect the lower rear arms, the error seems to be Chrysler defining where in the country there are heavy salt/snow winters. I am simply thankful we did not have a wreck and want reimbursement for the repair. I feel it is grave mistake not to have the recall apply to Jeep Liberty 2014. If the car is not in a salt/snow area there should be no reason for recall repairs. If a car is used in a salt/snow area anywhere in the united states and it is impacted by salt then the recall repair should be completed. And--it is the right thing to do.

43 Suspension problem

Failure Date: 05/01/2014

Tl-the contact owns a 2004 Jeep Liberty. The contact stated that while driving approximately 40 mph, when another driver noticed that the rear driver's side wheel was wobbling. The independent mechanic diagnosed the rear lower arms needed to be replaced. The vehicle had been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000. Ne.

44 Suspension problem

Failure Date: 02/14/2014

Notified by the local repair chain worker that my front suspension needed to be fixed as soon as possible. The repair would cost about 1800. 00 or so. I just recently graduated from school & live pay check to pay check. I them called the local Jeep dealership (sam swope Jeep) and was confirmed that there had been previous recalls related to the Liberty''s suspension system. I also wrote to the manufacturer, but have not heard anything from them. The dealership said that the recall repairs were taken care of. If it was" taken care of" then I shouldn't have the suspension needing repair. Either the recall repair was shoddy work. Not actually done. Or the work was a temporary fix. In either case, I need the manufacturer to make the repair at no cost to me & provide s loaner vehicle while the repair is being made. Regarding the recall I found that. . . . Consequence: when the driver continues to operate the vehicle with this condition, the contamination can lead to corrosion, accelerated wear and possibly separation from the steering knuckle causing a loss of vehicle steering control increasing the risk of a crash. I have to travel the highways and across a bridge to get to and from work. I do not want to be a fatality or be the cause of someone being a part of an accident or fatality. The manufacturer should want to maintain a good customer relationship and have a loyal customer. Also, the manufacturer should want to value their reputation.

45 Suspension problem

Failure Date: 02/01/2014

The contact owns a 2004 Jeep Liberty. The contact stated that NHTSA campaign number: 13v252000 (fuel system, gasoline , structure), NHTSA campaign number: 12e047000 (suspension) and NHTSA campaign number: 12v085000 (suspension) exceeded a reasonable amount of time for the recall repair. The dealer stated that the manufacturer was not releasing the recall part to the dealers. The vehicle was not repaired. The manufacturer was not made aware of the delay. The contact had not experienced a failure.

46 Suspension problem

Failure Date: 12/03/2013

The contact owned a 2004 Jeep Liberty. While driving 55 mph, the vehicle caught fire and burst into flames. The fire department extinguished the fire. A police report was filed and there were no injuries. The vehicle was destroyed and towed to a lot. The contact received notification of NHTSA campaign numbers: 06v288000 (suspension) and 13v252000 (fuel system, gasoline, structure). The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

47 Suspension problem

Failure Date: 11/02/2013

The contact owns a 2004 Jeep Liberty. The contact stated that while driving various speeds, the vehicle began to swerve violently. The vehicle was included in two separate recalls associated with NHTSA campaign id numbers: 13v252000 (fuel system, gasoline, and structure) and 12v085000 (suspension). The contact stated that the vehicle was not serviced under the recall because the remedy parts were unavailable to repair the vehicle. The manufacturer was notified of the problem. The vehicle had not been repaired. The approximate failure mileage was 131,000.

48 Suspension problem

Failure Date: 06/30/2013

On Sunday 6/30 I was at the pharmacy around my residense in phila, PA. When I pull out of the parking lot to go into the street with the traffic to go back home. The car started making this screening noise and it felt like when I would give it gas it would not respond. I tried a little bit of gas and then it made a big soun d like an explosion and it lock in the middle of the street . It would not go forward or backwards. It felt like it just drop to the floor and it felt as thou the tires fell off the car. . . . I had to get a tow truck to tow it away , no matter how much we would work on it. It wouldnt respond . I had just gotten the recall notice and had taken this car to a Chrysler dealer to get the replacement part they had sent notice recalling 2002-2007 Jeeps. Three weeks before. I need help. I dont want to get back behind this car. It was scary and once before it had locked up on my in the middle of the highway. I thought I was going to be in a crash.

49 Suspension problem

Failure Date: 04/30/2013

Tl-the contact owns a 2004 Jeep Liberty. The contact stated there was a recall associated with NHTSA campaign id number 12v085000 (suspension) and the part was unavailable. The dealer was unable to provide an expected date for the remedy part. The manufacturer was not notified of the problem. The contact had not experienced any failures. Js.

50 Suspension problem

Failure Date: 03/13/2013

Almost in fire and shake all the car but I fine .

51 Suspension problem

Failure Date: 07/19/2012

The contact owns a 2004 Jeep Liberty. The contact received the recall notice associated with nhsta campaign id number: 12v085000 (suspension:rear). The contact stated that the repairs were not made because the parts were not available. The contact notified the dealer, however they did not provide further information. The manufacturer was not made aware of the situation. The failure and current mileages were 145,000.

52 Suspension problem

Failure Date: 04/18/2012

Tl- the contact owns a 2004 Jeep Liberty. The contact stated that he received a recall notice in April 2012 for NHTSA campaign id number: 12v085000 (suspension:rear). The contact stated that he had tried on numerous occasions to get the vehicle repaired but the dealer ship stated that they did not have the parts. The contact stated that he is upset about the fact that the vehicle still had not been repaired in October 2012. The manufacturer was notified and they stated that no dealer in the area had the parts. Ap.

53 Suspension problem

Failure Date: 03/01/2012

The contact owns a 2004 Jeep Liberty. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 12v085000 (suspension:rear). The contact notified an authorized dealer and scheduled and appointment to bring the vehicle in for repair. On the day that the repairs were to be performed, the dealer stated that the parts were not available and they were unaware as to when they would become available the contact was informed that the parts were on a back order. The manufacturer was not yet notified. The failure mileage was 105,000.

54 Suspension problem

Failure Date: 10/24/2011

The contact owns a 2004 Jeep Liberty. The contact was driving 35 mph when the rear of the vehicle abnormally began to sway back and forth. The dealer inspected the vehicle and advised that the rear trailing arms were corroded and needed to be replaced. In addition, the dealer confirmed that the VIN failed to qualify for repairs under NHTSA campaign id number:12v085000 (suspension:rear). The manufacturer was not contacted. The vehicle was repaired. The failure mileage was 127,854 and the current mileage was 131,000.

55 Suspension problem

Failure Date: 09/29/2011

The contact owns a 2004 Jeep Liberty. While driving approximately 55 mph, the rear end of the vehicle began to fishtail uncontrollably causing difficulty in the steering. The contact was able to gain control and maneuver the vehicle to the side of the road. The vehicle was towed to an independent mechanic who stated both rear trailing arms were completely covered with rust and exhibited numerous cracks. The approximate failure mileage was 85,000.

56 Suspension problem

Failure Date: 11/16/2007

I have a 2004 Jeep Liberty and I have had this front end shaking when you get up to 40 plus mph and the front tires seems to drag. I have taken my car to a Chrysler dealer ship but the problem was not repaired but the flushed the radiator, changed the oil and charged me $372. 00 and I have not found out what the problem is with this 2004 Jeep Liberty.

57 Suspension problem

Failure Date: 11/23/2006

I was driving my mother's Jeep Liberty on Thursday morning and I accidentally veered over to the right and went over a sandbag on the road. The car flipped over and spun out of control and I was unable to grasp any control of the car. The car was completely totaled. However, I do feel that this loss was not a cause of hit such a small object on the road but rather that the suspension on this SUV was not reinforced properly. I was not aware at the time, until after researching this vehicle that a recall was found for this make and model.

58 Suspension problem

Failure Date: 02/25/2004

Complaint received via e-mail, I'm sure I'm not the only one with a Jeep Liberty that pulls to the right. My family has 2 2004 Liberty. One brought February this year and came straight out of the showroom, pulling badly to the right. I had to take vehicle to the dealer 3 times, and finally was sent to an alignment place. Bought another Liberty in June, and it's pulling to the right. This is dangerous. ".



Liberty Service Bulletins
Liberty Safety Recalls
Liberty Defect Investigations