general problems of the 2016 Kia Motor Soul - part 2

Had 3 oil consumption test 2 oil leak repairs, low to no oil each time, now car is stalling , catalytitic converter problem, yellow engine light is blinking, kia of newton new jersey need to fix my car.

Rcall sc176 I have tried multiple times to schedule the required recall repair for my kia, but my local dealer has not responded to phone calls or emails. I cannot travel to another state to complete this recall. Kia has not provided a reasonable option to complete the safety repair. I am requesting assistance to get this recall completed safely and locally, and at no cost.

I was driving in the carpool line to anaheim with my daughter, the car starts pulling and make a noise in the front part and start loosing speed, from 75 miles per hour to 40 miles per hours in 2 minutes. I drove to the safety zone but in high risk to a crash. All the sensor lights on in the front part. And the steering feels hard, no movement. We feel so stressed and unsafe. The police officer help us and the 511 towing help this was on October 16th. We pay $830 dlls to the aaa to bring the car to san diego.

The contact owns a 2016 kia Soul. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact heard an abnormal clunking sound coming from underneath the vehicle. In addition, the rpms increased to 3,000 and the vehicle lost motive power. No warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact turned the vehicle off. The contact stated that while attempting to start the vehicle, the vehicle started. However, the accelerator pedal was depressed, and the rpms increased to 3,000 again. In addition, the contact stated that the vehicle failed to accelerate above 20 mph. The vehicle was towed to the dealer, where it was diagnosed with catalytic converter failure. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under any unknown recall repair. The manufacturer was made aware of the failure. The manufacturer was made aware of the failure. In addition, the contact referenced NHTSA campaign number: 19v120000 (engine, engine and engine cooling). However, the contact was informed that the repair was already performed on the vehicle and was not covered under warranty. The failure mileage was approximately 97,945.

The engine makes a noise like a knock, when the car is running or the speed increases the noise becomes louder and it feels like a strong blow coming from the engine.

I was on my way home from work and the car just cut off . It wont move forward or backwords. . The lights,radio all was on the car just wouldnt move . . I turned the key off and tried to start it up. . It did nothing . . Waited bout 10 minutes it started back up . . I looked up the recalls . Sc176 sounds like what happen to it.

A. Safety defect and failure sequence I am filing this complaint because my kia Soul, which is subject to the widespread engine defect and extended warranty under the Hyundai/kia class action settlement, suffered a catastrophic failure immediately following dealership intervention. Responsible action: I brought the vehicle to the authorized kia dealership on September 25th the instant the check engine light illuminated for the very first time. The vehicle was driven to the dealership under its own power. Triggering event: the dealership performed the required engine-related software update (knock sensor detection system, ksds) and routine service. Immediately following this service, the engine went into limp mode and ceased functioning, requiring a complete engine replacement. This sequence strongly suggests the failure was either caused by the known defect covered by the recall or was triggered by the software update itself. Manufacturer denial: kia is denying the claim under the class action extended warranty (which provides a lifetime or 15-year/150,000-mile warranty) using the unsubstantiated and unjustifiable excuse of "damage done prior to bringing the car in. " b. Manager misconduct and manufacturer bad faith the service manager, braden anaya, has demonstrated calculated deception and bad faith, resulting in severe financial and logistical harm: fraudulent promise: the manager explicitly promised me the engine replacement would be approved if I titled, registered, and insured the vehicle. Relying on his direct word, I incurred a financial loss of $800 in fees for an unusable vehicle. Documented deception: after a long delay, mr. Anaya sent a formal denial email on December 5th confirming kia would not cover the engine replacement. Despite this formal denial, he then contacted me and demanded "trust and patience," claiming he was actively fighting the claim for the following three weeks. This was an intentional stall and clear act of deception. Logistical negli.

Car was purchased from dealership August 25, 2025 on September 19, 2025 at about 9:38 pm. Car experienced catastrophic engine failure due to an active recall/campaign that was not disclosed to buyer for an ecu problem. This problem caused total brake failure in the power brake system, forcing buyer to swerve across three lanes of traffic into breakdown lane.

Check engine light came on. 4 new engine coils and spark plugs. Carb cleaner in gas. Check engine light on again then while driving car jerked and check engine light blinking. Code 420 catalytic converter. This vehicle was under recall for same issue but was ok at time of recall. Was checked at kia dealership u see recall time.

My 2016 kia Soul is experiencing severe oil consumption, piston ring failure, and smoke from the exhaust. The vehicle is covered under kia’s engine warranty extension (product improvement campaign pi2002b and subsequent updates), which extends coverage to 15 years/150,000 miles on the engine short block/long block assembly. The dealership confirmed the failure is due to piston oil rings, but kia America has denied warranty coverage, stating that because the rod bearing clearance test passed, the repair is not covered. This denial contradicts kia’s own documentation, which defines the covered “short block assembly” as including pistons and piston rings, in addition to bearings and connecting rods. By refusing coverage, kia is effectively narrowing the warranty in a way that leaves consumers unprotected, despite the campaign language. This issue raises a safety concern because excessive oil consumption and piston ring failure can lead engine smoke and emissions problems, sudden power loss, and increased risk of engine failure while driving. I am requesting that NHTSA investigate kia’s handling of piston ring and oil consumption failures under the engine warranty extension, as kia appears to be limiting coverage only to rod bearing failures, despite covering the entire short/long block assembly on paper. Summary: VIN covered under pi2002b/ksds update. Engine is consuming oil and smoking due to piston ring failure. Kia refuses coverage because rod bearings passed the clearance test. Piston rings are part of the short block, yet warranty is being denied. Safety issue due to risk of engine failure and increased emissions.

My 2016 kia Soul is now consuming oil excessively and emitting smoke from the exhaust. These symptoms only began after a dealership performed recall-related work (knock sensor replacement and ksds software update). The vehicle is covered under kia’s technical service bulletin eng222 (rev. 7, Feb. 2025), which lists the kia Soul (2012–2024) as eligible for evaluation and repair of oil consumption due to piston oil ring failure. This bulletin requires that a sealed oil consumption test be performed when customer complaints of oil consumption or smoke are verified. Despite this, kia America has denied warranty coverage, stating the vehicle passed the rod bearing clearance test (bct) and therefore does not qualify for an engine replacement under the class action settlement. This is misleading and incomplete because: the oil consumption issue is a separate covered defect under TSB eng222. My vehicle is within the mileage (94k) and time limit (15 years/150k miles). Kia has refused to authorize the required oil consumption test. The smoking and oil consumption symptoms only began after the dealer performed recall service. This denial leaves me with a vehicle that is unsafe to drive due to risk of sudden engine failure, increased emissions, and potential fire hazard from oil burning. Kia is not following its own published service procedures, leaving consumers without protection despite official warranty extensions. I request that NHTSA investigate kia’s handling of oil consumption claims under eng222, as owners are being denied the mandated oil consumption test and warranty repairs even when they clearly qualify.

The contact owns a 2016 kia Soul. The contact stated that while driving at an undisclosed speed, the engine oil warning light illuminated. The contact pulled over and inspected the vehicle. The contact discovered that there was no oil in the engine; however, the vehicle previously had an oil change. The contact added oil to the engine. The failure persisted. Additionally, the vehicle made rattling sounds and emitted a burning oil odor. The brake pedal had to be firmly depressed to stop the vehicle, the windows inadvertently rolled down, and the interior lights intermittently failed due to an electrical system failure. The vehicle was taken to the dealer, who determined that the timing cover needed to be resealed and the brake master cylinder, oil pan gasket, brake fluid, spark plugs, abs, and window master switch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 19v120000 (engine, engine and engine cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

2016 kia Soul- while driving, vehicle lost power, check eng light came on and vehicle would not accelerate, engine started making noise- pulled over and shut car off. Had vehicle towed to independent shop and was diagnosed with bad catalytic (manifold) convertor- they changed oil and filter and also found metal in oil, which I never experienced till this incident- upon research I found that there was a recall on that convertor, I called dealer, had towed there- diagnosed as convertor, was told covered one day, then called next and told it was not. Evidently, looking at reviews and complaints, there are many people driving 2016 kia Souls that were not covered under this catalytic recall. Seems that kia never fixed the original issue. Warning don't buy a kia- I have contacted kia customer care, case#25526209 and they have said car did not have recall and are not giving any assistance. To edit, this is my grandson's vehicle.

While driving my 2016 kia Soul plus on the highway, smoke began coming from the rear of the vehicle. Within seconds, flames were visible. Other drivers flagged me down, and I was able to pull over. I evacuated three dogs from the car, but the vehicle quickly became engulfed in flames and was a total loss. The fire department responded and extinguished the fire. There were no warning lights or unusual performance issues immediately before the fire started. The vehicle had not been modified and was in regular use. This incident posed a severe risk to my safety, the safety of my pets, and others on the road. My VIN currently shows no active recalls, but kia has issued recalls for engine and electrical fire risks in other Soul models. The fire appears related to engine, electrical, or fuel system malfunction. I strongly believe this defect should be investigated for inclusion in kia’s fire-related recalls.

The vehicle started losing power and then stalled just as we pulled onto our road to our home, no light indicators were on and it started back up, but the traffic behind us causing slowing and potential risk to us and others. When restarted it would not accelerate appropriately and at that time we were able to put it in neutral and push it the remaining way, again causing a very dangerous situation. Upon inspection it was noticed that the oil was barely readable. We added 4 quarts (the vehicle has routine oil changes and is not due for another month or 1,000 miles) and let it sit for about 20 minutes. Upon restarting, the engine started making a loud pinging sound and oil was noticed coming out around the butterfly valve. At that time the cabin air filter and engine air filter was changed, butterfly valve cleaned and another quart of oil with valvoline stop leak added. Engine started and ran decent. Used car next day after rechecking oil, after about 15 minutes of driving it stalled once again, in traffic and pinging was tremendous, black smoke from the exhaust. The vehicle is the only vehicle we have, only transport to work and have now lost out on 4vdays. We need this addressed. This is ridiculous that our VIN isn't included in the recalls that are experiencing the exact issues in the exact year makes and models. Help please!!!.

Kia 2016 died in mid traffic, would not switch out of 1st gear as an automatic, on a major road in texas, no warning lights etc. Could be transmission or catalytic convertor.

Engine has lower end knocking noise,internal failure.

4 29 23 at 101091 miles the catalytic converter was replaced. The car sucks up oil before even the 3000 . Mark. . Kia performed. Then on7/8/25 wg baker replaced catalytic converter again. Also coding of abs brakes now and why would catalytic converter need replacing? because car is eating off oil. Yes my car stopped on the interstate and I had to pull over. I've already done two tune ups.

Check engine light came on 6months ago the code was p0420 I took it to a kia dealership they said my catalytic converter was worn out and it would be $1500 to replace it I brought up how there was a recall he told me the vehicle already had the recall taken care of from the previous owner of the vehicle and would not fix it again I have no proof they fixed the recall and if they did it obviously didn’t work now that car don’t drive at all the catalytic converter is clogged I’m still making payments on the car this hell for me having hard time getting to work now with no transportation I need some guidance it’s not fair they can just tell me the previous owner got it fixed and even if they did it didn’t work or they didn’t do it right is there anything I can do?.

Component/system failed: engine and power train. Available for inspection: yes, the vehicle is currently at the dealership. After a loud ticking/knocking noise from the engine began, the car lost power while driving. It matches symptoms associated with kia’s known connecting rod bearing failure issue (covered under recall sc176 and campaign pi2002a). There were no warning lamps at first, but later the oil pressure warning light began to flash intermittently. A kia dealership confirmed the issue and completed the pi2002a ecu update. However, they denied the extended engine warranty coverage under the campaign, saying that the vehicle was purchased at an auction, even though this issue stems from a known manufacturing defect and recall that should apply to the vehicle, regardless of ownership history. This creates a serious safety concern, as the engine could seize while driving. This issue has been reproduced and confirmed by the dealership and documented under kia case #25414628 and #25331856. This denial contradicts the campaign terms and puts drivers and others at risk.

My 2016 kia Soul plus (VIN: [xxx] ) showed a blinking check engine light and entered limp mode while driving. I had the code read and received p1326, which is a known issue in kia vehicles related to the knock sensor detection system (ksds). This code indicates possible engine bearing wear or impending engine failure, which could result in engine stall or fire, creating a serious safety risk while driving. My car has under 115,000 miles, but I purchased it used from a non-kia dealer and was told by kia that it's not covered under warranty or recall. However, many vehicles with this issue received engine replacements or software updates under TSB pi2002 and other campaigns. I am requesting that NHTSA investigate this issue for the 2016 kia Soul, as it appears to be part of the larger engine defect trend affecting many kia models. This vehicle should be included in any safety recall or extended warranty coverage related to this defect. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2016 kia Soul. The contact stated while driving in a parking lot at approximately 10 mph, the engine seized. The contact was able to coast to a nearby parking space, where the vehicle lost power and shut off. The contact attempted to restart the vehicle and the check engine warning light illuminated. The vehicle was unable to start the vehicle. The vehicle was towed to the residence. The vehicle was inspected by a certified mechanic who diagnosed the vehicle with engine failure. The mechanic suggested that the engine be replaced. The contact became aware of a software update program with an extension for an engine replacement. The vehicle was towed to the dealer and confirmed the diagnostic result. The dealer informed the contact that the engine would not be covered by kia because the software update program update was not being completed. The manufacturer was informed of the failure and confirmed the decision made by the dealer. The manufacturer stated that the NHTSA was responsible for issuing and informing vehicle owners of a recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 144,000.

The vehicle when coming to a stop to park I press the engine off button and a car with a key symbol stays on and won’t go off and there is a beeping with screen not turning off. Have to turn car on and off numerous times to get it to turn off.

On our way to florida, our car broke down on the highway. When we were able to get our car towed to a mechanic, the mechanic stated that the issue was a rod bearing went out which matches the kia recall reasons for the same vehicle as ours. We took the car to kia and they tested it and the rod bearing was the issue. We had no warning lights prior to our car breaking down and it was taken for an oil change just 5 days before. See below for more info on the recall: the 2016 kia Soul, specifically models with the 1. 6l gdi engine, was included in a kia product improvement campaign related to connecting rod bearing wear. This campaign involved a software update for the engine control unit (ecu) to implement a knock sensor detection system (ksds). The ksds is designed to detect early signs of bearing wear and alert the driver via a blinking malfunction indicator lamp (mil) and limp home mode. This prevents severe engine damage, including potential engine failure. Some 2016 kia Souls with the 1. 6l gdi engine experienced excessive connecting rod bearing wear, potentially leading to engine damage.

Catalyic converter is damage.

I own a 2016 kia Soul, VIN kndjp3a57g7373159. The vehicle suffered engine failure and is currently at kia of bradley in illinois. My vehicle is covered under recall sc176 (NHTSA #19v120) for a known defect that can cause engine damage and fire risk. Kia has denied my recall claim, stating that I did not receive the ecu update and that there is “sludge” under the oil cap. I was never properly notified that failure to receive the update would void my recall protection. Sludge presence is not proven to be the cause of the failure, and no oil analysis or inspection has been performed. The recall mandates free repair or replacement of the engine if damage is present, and this has not been honored. Kia is attempting to charge $600 just for diagnostics and has refused to repair the safety issue despite the engine failing. I am asking NHTSA to investigate kia’s denial and ensure that the recall obligations are enforced. This is a serious safety concern and financial burden on the consumer. *I purchased the car from a kia dealership after the recall, the ecu update should have been done prior to anyone purchasing the vehicle.

2016 kia Soul engine burns excessive amounts of oil leading to constantly needing to top off oil and/or oil changes. When car accelerate white smoke comes from engines; mechanic has pictures of white ash on engine components. We have taken it to the dealership after it was purchased by carmax in June 2024 the check engine light was displayed, but were told no codes came up. We have taken the car to multiple private mechanics and were told this is a common problem and there is a recall on these engines. Finally 2 weeks ago auto repair shop confirmed engine faulty took pictures of white ash on engine components and advised to tow car to dealership extended recall on these engines. Dealership states the car now needs a catalytic converter; however this is a direct result of oil deposits in the exhaust that damage the catalytic converter. We have been getting the runaround from the dealership that says no engine codes come up but when the car is driven the white smoke and rattling of the engine is apparent.

I had my crankshaft sensor replaced and it is still stalling on me. Engine has stalled while I was driving and this has put my life at risk and my job at risk.

I was never informed about the issues with my 1. 6 gi engine years ago. And now my engine went bad in my 2016 kia Soul and kia screwed me and won’t cover fixing my car. I’m so disgusted with kia and their customer service for not helping me or ever informing me.

On may 17, 2025, the engine in our 2016 kia Soul seized up and was destroyed. It is within kia’s 10 year/100,000 mile drivetrain warranty. They are refusing to honor the warrant stating there was a recall on the vehicle that we never got fixed. The only unrepaired recall on this vehicle involves the steering, nothing to do with the motor. They are trying to escape the responsibility that they have promised to the american consumer.

About a year ago I got my car serviced for the recall that was due to a potential issue with the catalytic converter overheating. High exhaust gas temperatures could damage the catalytic converter, potentially leading to abnormal engine combustion, piston damage, and even a fire. As of today 4/22/2025 I was told my catalytic converter needs to be replaced. I first noticed a check engine light 12/20/2024 and I got the code read from my local autozone. The code came back my catalytic converter. After doing some research I seen an active recall which I described as above. I scheduled an appointment at my local kia dealership which is also where I go the car. They got me in 01/2025 to service the recall. Here I am just a year past the recall and I've been told I need a whole new catalytic converter which is going to run me just over $1300.

Cadillac converter melted.

My engine failed in a2016 kia Soul. It is available upon inspection. My safety was at risk because the engine went bad all of a sudden. The vehicle has been inspected by a repair facility. Yes I went to a dealership and ask about knocking noise they didn’t say anything about ksds and made me an appointment a week later.

The contact owns a 2016 kia Soul. The contact stated that after a recent oil change, the vehicle began to hesitate while depressing the accelerator pedal. In addition, white smoke was coming from the exhaust pipes with the check engine warning light illuminated on the instrument panel. The contact pulled over to the shoulder of the road before being able to drive the vehicle to the residence in limp mode. The vehicle was taken to the independent mechanic where the oil change was performed, and the mechanic discovered a leak in the engine and advised the contact to take the vehicle to a dealer for assistance. The contact made an appointment with the dealer. The contact then stated that an abnormal odor started coming from the vehicle and chose to stop driving the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

I have been having to put catalytic converter cleaner in my car to keep it running. The catalytic converter is bad more than one of them actually. I have also been having to add oil every week almost because it burns through oil so fast. I was on the highway today and my car went down to 30 miles an hour because of the catalytic converter problem.