Service Brakes Problems of Kia Motor Soul - part 1

When driving my vehicle under normal conditions, the car will unexpectedly slow down on its own, and the system brake lights and hazard lights will activate as if I am about to be in a collision, even though no accident is occurring. I have noticed this issue most frequently when I am stopped at a traffic light and begin to accelerate again. Once I turn the car off and restart it, the warning lights go away, but the issue continues to reoccur.

See all problems of the 2023 Kia Motor Soul 🔎.

The contact's son owned a 2012 kia Soul. The contact stated that while the vehicle was parked in the driveway, the contact's daughter-in-law looked through the glass door of the residence and noticed that the vehicle had caught on fire. The contact stated that the fire started from underneath the hood. The contact stated that the entire vehicle had burned significantly. The fire was extinguished by fire department, and the fire department filed a report. The contact stated that he resided in a lot for rvs converted into permanent residences. The contact stated that the contact's residence and a neighbor's residence sustained heat damage from the vehicle fire, and the side of the contact's residence melted. The contact's deck also caught on fire, and the fire was extinguished by fire department. The vehicle was totaled. The vehicle remained at the residence. There was no injury sustained. A police report was filed but the police report information was not available. The dealer was not contacted. The contact became aware that the VIN was included in NHTSA campaign number: 23v652(service brakes, hydraulic), which the contact related to the failure. The contact stated that the recall notice had not been received. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.

See all problems of the 2012 Kia Motor Soul 🔎.

The rims and the rotor have rusted together causing you to use excessive force to remove the lug nut holding on the tire and the nut snaps off.

See all problems of the 2013 Kia Motor Soul 🔎.

2017,kia Soul plus brakes failed with no warning and we crashed into an intersection and hit a dump truck. I suffered severe broken bones including a compound femur fracture and broken arm. I was trapped in the car for over a hour. Both my arm and leg have rods and pins now. I also suffer from severe ptsd and nightmares. I hospitalized from 6/25-7/4, and in a nursing home until 7/4-8/1, learning to walk again. I received the voluntary recall letter on 7/11when I was in the nursing home. It was sent too little too late. I’m contacting an attorney and kia deserves to pay. Kozlowski towing took the care away. I do not know if they still have it.

See all problems of the 2017 Kia Motor Soul 🔎.

4 29 23 at 101091 miles the catalytic converter was replaced. The car sucks up oil before even the 3000 . Mark. . Kia performed. Then on7/8/25 wg baker replaced catalytic converter again. Also coding of abs brakes now and why would catalytic converter need replacing? because car is eating off oil. Yes my car stopped on the interstate and I had to pull over. I've already done two tune ups.

See all problems of the 2016 Kia Motor Soul 🔎.

The contact owns a 2020 kia Soul. The contact stated that while her son was driving at approximately 35 mph and going up a slight hill, the vehicle stalled. The contact's son said multiple unknown warnings illuminated. The son depressed the brake pedal and felt that it was very hard to depress. The son was able to restart the vehicle and continued on to his destination. The contact stated that the engine stalling failure had occurred once, however the failure of the brakes had occurred several times. The contact's son stated that when he was slowing the vehicle, as he was in reverse (r) backing out of a parking spot, he was unable to stop the vehicle using the brake pedal and had to use the emergency brake to stop. The son stated that another brake failure occurred as he was slowing for traffic. The son stated that he depressed the brake pedal and it was stiff and the vehicle was not stopping. The front end of his vehicle crashed into the rear end of the vehicle in front. The son said that when the brake failure occurred the check engine, oil check and the battery warning illuminated. The son stated that he used the emergency brake to stop. The police were called and wrote a report, both of the vehicles were drivable and there were no injuries. The son stated that there were minor dents and scratches on the front bumper and grill of his vehicle and dents and scratches on the rear bumper and trunk of the other vehicle. The contact had taken the vehicle to a local dealer where it was determined that there was no mechanical issue with the brakes or the engine. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 12,000. The contact stated that in 2021 the vehicle had an engine failure and the engine had been replaced.

See all problems of the 2020 Kia Motor Soul 🔎.

When vehicle stopped at red light, foot on break. The whole car shut down and locked up and I was unable to move. I had to turn the car off and back on and jerk the wheel to get it to respond again. This happened twice in one drive. This is right after getting my car back from dealership for parts that had to be replaced due to a re-call.

See all problems of the 2022 Kia Motor Soul 🔎.

The contact owns a 2020 kia Soul. The contact stated that while driving at an undisclosed speed, the driver’s side tire was making a metal scraping sound. In addition, the contact stated there was an abnormal chemical odor entering into the cabin of the vehicle. No warning light was illuminated. The contact pulled over to the shoulder of the road, and had the vehicle towed to a local dealer. The vehicle was diagnosed with a stuck valve inside the abs module, causing the passenger’s side front brake caliper piston to not function as intended, and a brake fluid leak. The hydraulic unit, brake fluid, pad kit front disk b, and disk front wheel brake parts were replaced and the vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000.

Went to back out of driveway noticed puddle of water substance near right passenger door grd. Thought possibly from ac unit, I had been previously out and about. Few days later went to leave no brakes! had it towed, currently at dealership, so far report crack in brake line not sure yet why. Scary this could have been tragic.

See all problems of the 2014 Kia Motor Soul 🔎.

Driving, slowing down for a stop light. Put the brakes on, they did not work. Push the all the way to the floor. Hit the vehicle in front of me. Luckily going slow between lights.

See all problems of the 2021 Kia Motor Soul 🔎.

The contact owns a 2012 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the dealer informed the contact that the vehicle was no longer under the extended warranty. The manufacturer sent the contact the information for a class action lawsuit. The contact stated while driving at various speeds, the vehicle stalled. There were no warning lights illuminated. The contact drove the vehicle to empty and refilled with premium gasoline. The contact stated that while driving on the highway at an undisclosed speed, the vehicle failed to respond as needed. The contact pulled over to the side of the road. The contact was informed that the engine had thrown a rod. The vehicle was towed to an independent mechanic and the contact was informed of the recall. The vehicle was towed to the dealer, and the dealer informed the contact the vehicle was no longer under the extended warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and sent the contact the class action lawsuit paperwork to fill out. The failure mileage was approximately 161,000. Parts distribution disconnect.

The contact owns a 2012 kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v652000 (service brakes, hydraulic); the VIN was included, parts were not yet available, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 88,000.

I bought my 2022 kia Soul September 2021. In 2022, I brought my car to kia in clifton NJ because it shut down suddenly without warning while in drive, the battery, oil and engine lights came on. I would put my car in park, turn it off and on again for the car to start. By doing so, all the lights disappear and my car would drive like normal. Kia said the couldn't find the issue. I brought it back to kia again in October of 2024 because my car did the very same thing as it did in 2022. Once again, kia stated they couldn't find the issue. March 4th, 5th, 6th and 7th, 2025, my car started shutting down on me every 10 minutes while in drive, my car would then start reversing while in drive and the breaks would become very stiff. In order for my car to stop, I had to put my car in park, turn it completely off and then on again for it to drive. My car is now at kia dealership in clifton NJ, once again, they keep telling me they don't know what's wrong with my car. I am afraid I may get on the highway with my car and get into a terrible accident and thats when they will find the issue. I am afraid for my daughter and my life at this point. I am now driving a rental that kia refuse to pay for until they figure out the issue. I was told, they would only pay for a rental if the issue is covered under my warranty. I have been complaining about this issue to kia since year 2022 and nothing has been resolved. I need help resoling this issue with kia, I called corporate and they were no help.

The contact owns a 2014 kia Soul. The contact stated while driving approximately 30 mph, the esc warning light illuminated and turned off and on. The contact was concerned that the vehicle might catch on fire while parked or while driving. The contact stated that the failure was related to NHTSA campaign number: 23v652000 (service brakes, hydraulic). The vehicle was taken to the local dealer, where it was diagnosed that the hydraulic electronic control unit needed to be replaced. The part was ordered, but the vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was approximately 96,806.

We have tried multiple times to obtain information on this recall. My husband was finally told we must travel over 240 miles for this procedure. This would include two separate trips to eugene. The first trip for the diagnosis and the second trip for the remedy "if it needs it". Every person at the dealership told my husband a different story and he finally gave up. We are older and we do not travel anymore. We do not have the internet. I am hoping you can help in some way. This is a huge inconvenience, not to mention the cost of gas. Any help would be appreciated.

Fm radio black screen black screen replacement kia Soul.

When I was at work and driving in the parking lot the brake pedal went to the floor. I realized that I didn't have any brakes so I used my emergency brakes to stop. I checked and looked to find the problem: the pressure brake line was leaking under the car before the gas tank. I got my vehicle towed home by aaa. The next day I called the local dealership for the part and they didn't have one and said they could not get one. I waited for the snow to clear here in nc and for the weather to warm up before attempting to replace the line, my next option was the vehicle recycling center (junk yard). When I went to look at same-year models and vehicles, they were all rusted in the same place. Please look into this problem before someone gets killed.

The contact owns a 2013 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The dealer informed the contact that the contact should schedule an appointment for the vehicle to be inspected then the contact had to schedule a second appointment when the parts were available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 kia Soul. The contact stated while driving 35 mph, the vehicle started shaking abnormally, with the oil and check engine warning lights illuminated. The contact drove back to the residence and inspected the vehicle and became aware that oil was leaking underneath the vehicle. The contact raised the hood and noticed that there was oil all over the engine compartment and the dipstick had blown off. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that there was a misfire in cylinder #2 and the engine and battery needed to be replaced. The contact referenced NHTSA campaign number: 23v652000 (service brakes, hydraulic) as a possible cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 143,449.

The contact owned a 2011 kia Soul. The contact stated that the vehicle was parked overnight on his driveway and that the vehicle had caught on fire and exploded in the early morning. The fire started from the engine bay. The vehicle was unoccupied during the fire. The fire originated from the front engine bay, and soon after engulfed the entire vehicle. The vehicle was totaled, the side of the house was damaged, a motorcycle destroyed and parts of the contacts shop were damaged. The fire department arrived and extinguished the fire. A fire department report was filed. A police department report was filed. The vehicle was destroyed. No warning lights were illuminated prior. The local dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 165,000. The contact stated that they believe NHTSA campaign number 23v652000 (service brakes, hydraulic) was responsible for the failure of the vehicle.

See all problems of the 2011 Kia Motor Soul 🔎.

The contact owns a 2013 kia Soul. The contact stated that the vehicle was parked in a carport and suddenly caught fire. The fire had expanded and caused damage to their garage near the carport and other vehicles within the garage. The fire department had arrived and put out the fire. A fire report stated that the failure was caused by an electrical issue. The vehicle was towed and identified as totaled. There were no injuries and no medical attention was needed. The contact learned that the vehicle was included in the NHTSA campaign number: 23v652000 (service brakes, hydraulics), which states the failure could cause a fire. The deaelr had not been contacted. The manufacturer was not made aware of the failure. The failure mileage was 110,000.

The contact owns a 2013 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) and NHTSA campaign number: 19v120000 (engine and engine and engine cooling) however, the dealer was not going to repair the vehicle. The contact stated that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that when driving at approximately 30 mph the vehicle was vibrating and stalled. The contact was unable to restart the vehicle and had it towed to her residence. The contact had called her local dealer who advised her that she would need to pay for diagnostic tests run on the vehicle. The vehicle was not repaired. The failure mileage was 188,028. Parts distribution disconnect.

The contact owns a 2013 kia Soul. The contact received a notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool shows no open recall.

Brakes are loud been changed to new ones, engine makes a small sound.

The brake lights do not work even after they change all of them at the dealership.

See all problems of the 2018 Kia Motor Soul 🔎.

The contact owns a 2012 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The brake pedal rubber is made of a hard plastic or synthetic rubber. Both I and my wifes foot slides off of it no matter what type of shoe were wearing. I started wearing tennis shoes, helped a little. But I've nearly had several wrecks where I was going slow came up to the light and my foots come off the peddle and I nearly ran into the stopped car infront of me, I mean by inches. I put both feet on the peddle now with one up on the peddle metal stem that holds the pad own out of an abundance of caution. I'm really afraid to drive the car. It's an accident waiting to happen.

See all problems of the 2024 Kia Motor Soul 🔎.

See attached document for complaint.

We were going south on [xxx] about 25 mph intending to make a left turn onto [xxx] my wife said “slow down or you won’t make the turn” to which I replied “I am trying but it won’t slow down” as I applied the brakes to slow down to turn, instead the car started to speed up and I could not make the left turn. I continued down the road trying to slow down enough to attempt a left turn on to [xxx] but the car continued to go even faster, so I pumped the brakes trying to slow down and get the car to stop. Instead, the car kept speeding up faster. In seeing I was close to the end of the dead-end road I swerved to the right to avoid the parked train cars at the end of the road only to crash into the corner of a building which stopped us. At which time I was rendered unconscious. Something caused the car to speed up excessively and the brakes were unresponsive and should be available for further inspections. Not being able to physically get the car under control put the safety of my wife, myself, and others at risk. In researching I have found that this problem has been reproduced in real time and experienced by multiple others in recent years. Our insurance company has had the cars edr data inspected although further inspection is warranted. There were no prior warnings or symptoms of this problem until the above incident. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owned a 2013 kia Soul. The contact received notifications of NHTSA campaign numbers: 19v120000 (engine, engine and engine cooling) and NHTSA campaign number: 23v652000 (service brakes, hydraulic). The contact stated that while her son was driving at 60 mph, an abnormal sound was heard coming from underneath the vehicle. The contact's son was able to pull over to the side of the road. No warning lights were illuminated. The contact stated her son exited the vehicle and noticed flames were emitting from underneath the vehicle. A passerby pulled over and helped the contact's son move the vehicle. The vehicle extinguished itself. No injuries were reported. The air bags did not deploy. The contact stated that her son called her, and she and the contact's brother went to the site of the accident. The contact's brother checked underneath the vehicle and picked off the pieces that were on the ground. The contact's brother noticed that a rod had detached and gone through the motor, which created a hole in the motor. The vehicle was towed to the dealer. The dealer confirmed that the bearing rod detached and damaged the engine. The dealer contacted the manufacturer and tried to order a new engine. However, kia declined and advised the dealer not to repair the vehicle. The vehicle was towed to the residence. The vehicle remained at the residence unrepaired. Two months later, the contact sold the vehicle. The manufacturer was notified of the failure and offered no assistance. The insurance company was not notified. The failure mileage was unknown.

The contact owns a 2013 kia Soul. The contact stated that after driving the vehicle, thirty minutes later, the vehicle was parked in the driveway unattended and caught fire. There were no warning lights illuminated. The vehicle was burned from the engine to the door panel. There were no reported injuries, air bag deployment or police report. The fire department extinguished the fire. The contact stated that the failure was due to NHTSA campaign number: 23v652000  (service brakes, hydraulic,). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000.

The contact owns a 2011 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that an appointment could not be scheduled until September 2024. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact called the manufacturer, but the call was forwarded to an automated system. The contact had not experienced a failure. Parts distribution disconnect.

Gas peddle gets very touchy before incident. Rpms spike to 3-4k, unable to stop car. Brakes do not work. Brakes get very hard and high brake peddle. Have to put the car in neutral, pull over, turn car off, put in park. Let car sit for a few minutes. Start car, something must reset because car is back to normal. My regular mechanic was unable to resolve, therefore took to dealer. $3500 later, the car is currently at the dealer for the 4th time trying to resolve. Very dangerous due to the car acceleration and inability to stop!! has been happening for approx. 4 years. Started out happening once or twice per year, then increased to 4 times in one day. Did not happen for 5 months after brake booster was replaced in January 2024. Most recent incident 7-3-24.

The contact owned a 2012 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) and would like to be removed from the recall distribution list because she no longer owns the vehicle. The dealer and the manufacturer were not contacted.