Service Brakes Problems of Kia Motor Soul - part 2

The contact owns a 2013 kia Soul. The contact stated that the vehicle was parked in a carport and suddenly caught fire. The fire had expanded and caused damage to their garage near the carport and other vehicles within the garage. The fire department had arrived and put out the fire. A fire report stated that the failure was caused by an electrical issue. The vehicle was towed and identified as totaled. There were no injuries and no medical attention was needed. The contact learned that the vehicle was included in the NHTSA campaign number: 23v652000 (service brakes, hydraulics), which states the failure could cause a fire. The deaelr had not been contacted. The manufacturer was not made aware of the failure. The failure mileage was 110,000.

See all problems of the 2013 Kia Motor Soul 🔎.

The contact owns a 2013 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) and NHTSA campaign number: 19v120000 (engine and engine and engine cooling) however, the dealer was not going to repair the vehicle. The contact stated that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that when driving at approximately 30 mph the vehicle was vibrating and stalled. The contact was unable to restart the vehicle and had it towed to her residence. The contact had called her local dealer who advised her that she would need to pay for diagnostic tests run on the vehicle. The vehicle was not repaired. The failure mileage was 188,028. Parts distribution disconnect.

The contact owns a 2013 kia Soul. The contact received a notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool shows no open recall.

Brakes are loud been changed to new ones, engine makes a small sound.

See all problems of the 2014 Kia Motor Soul 🔎.

The brake lights do not work even after they change all of them at the dealership.

See all problems of the 2018 Kia Motor Soul 🔎.

The contact owns a 2012 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

See all problems of the 2012 Kia Motor Soul 🔎.

The brake pedal rubber is made of a hard plastic or synthetic rubber. Both I and my wifes foot slides off of it no matter what type of shoe were wearing. I started wearing tennis shoes, helped a little. But I've nearly had several wrecks where I was going slow came up to the light and my foots come off the peddle and I nearly ran into the stopped car infront of me, I mean by inches. I put both feet on the peddle now with one up on the peddle metal stem that holds the pad own out of an abundance of caution. I'm really afraid to drive the car. It's an accident waiting to happen.

See all problems of the 2024 Kia Motor Soul 🔎.

See attached document for complaint.

Brakes failed my husband (primary driver of the kia vehicle) came home from work on 8/19/2024. He pulled off at the local mechanic. Brakes were rusty and there was rust in the brake line so we had to replace. Rusty brakeline became a voluntary recall because it was not just our car that had this problem. We have been going back and forth with kia since June notice (their case #xxx) and they are blaming the criteria of their voluntary recall with the NHTSA that says that you can only get reimbursed if you can return the parts and document that they were the original manufacturer's parts that were replaced. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

We were going south on [xxx] about 25 mph intending to make a left turn onto [xxx] my wife said “slow down or you won’t make the turn” to which I replied “I am trying but it won’t slow down” as I applied the brakes to slow down to turn, instead the car started to speed up and I could not make the left turn. I continued down the road trying to slow down enough to attempt a left turn on to [xxx] but the car continued to go even faster, so I pumped the brakes trying to slow down and get the car to stop. Instead, the car kept speeding up faster. In seeing I was close to the end of the dead-end road I swerved to the right to avoid the parked train cars at the end of the road only to crash into the corner of a building which stopped us. At which time I was rendered unconscious. Something caused the car to speed up excessively and the brakes were unresponsive and should be available for further inspections. Not being able to physically get the car under control put the safety of my wife, myself, and others at risk. In researching I have found that this problem has been reproduced in real time and experienced by multiple others in recent years. Our insurance company has had the cars edr data inspected although further inspection is warranted. There were no prior warnings or symptoms of this problem until the above incident. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2021 Kia Motor Soul 🔎.

The contact owned a 2013 kia Soul. The contact received notifications of NHTSA campaign numbers: 19v120000 (engine, engine and engine cooling) and NHTSA campaign number: 23v652000 (service brakes, hydraulic). The contact stated that while her son was driving at 60 mph, an abnormal sound was heard coming from underneath the vehicle. The contact's son was able to pull over to the side of the road. No warning lights were illuminated. The contact stated her son exited the vehicle and noticed flames were emitting from underneath the vehicle. A passerby pulled over and helped the contact's son move the vehicle. The vehicle extinguished itself. No injuries were reported. The air bags did not deploy. The contact stated that her son called her, and she and the contact's brother went to the site of the accident. The contact's brother checked underneath the vehicle and picked off the pieces that were on the ground. The contact's brother noticed that a rod had detached and gone through the motor, which created a hole in the motor. The vehicle was towed to the dealer. The dealer confirmed that the bearing rod detached and damaged the engine. The dealer contacted the manufacturer and tried to order a new engine. However, kia declined and advised the dealer not to repair the vehicle. The vehicle was towed to the residence. The vehicle remained at the residence unrepaired. Two months later, the contact sold the vehicle. The manufacturer was notified of the failure and offered no assistance. The insurance company was not notified. The failure mileage was unknown.

The contact owns a 2013 kia Soul. The contact stated that after driving the vehicle, thirty minutes later, the vehicle was parked in the driveway unattended and caught fire. There were no warning lights illuminated. The vehicle was burned from the engine to the door panel. There were no reported injuries, air bag deployment or police report. The fire department extinguished the fire. The contact stated that the failure was due to NHTSA campaign number: 23v652000  (service brakes, hydraulic,). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000.

The contact owns a 2011 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

See all problems of the 2011 Kia Motor Soul 🔎.

The contact owns a 2012 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that an appointment could not be scheduled until September 2024. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact called the manufacturer, but the call was forwarded to an automated system. The contact had not experienced a failure. Parts distribution disconnect.

Gas peddle gets very touchy before incident. Rpms spike to 3-4k, unable to stop car. Brakes do not work. Brakes get very hard and high brake peddle. Have to put the car in neutral, pull over, turn car off, put in park. Let car sit for a few minutes. Start car, something must reset because car is back to normal. My regular mechanic was unable to resolve, therefore took to dealer. $3500 later, the car is currently at the dealer for the 4th time trying to resolve. Very dangerous due to the car acceleration and inability to stop!! has been happening for approx. 4 years. Started out happening once or twice per year, then increased to 4 times in one day. Did not happen for 5 months after brake booster was replaced in January 2024. Most recent incident 7-3-24.

The contact owned a 2012 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) and would like to be removed from the recall distribution list because she no longer owns the vehicle. The dealer and the manufacturer were not contacted.

The contact owns a 2013 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that scheduling for the recall repair would start in October 2024. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I had my vehicle in park in my driveway. I was standing outside the vehicle & after I pulled the keys out of the ignition, the vehicle started rolling backward. My feet were on the ground the whole time, the vehicle was in park. I pulled the emergency brake as it was rolling with my legs stuck between the car and the door. I was finally able to push myself into the car to hit the brake with my foot & the car stopped right as it hit the curb of the other side of the street. My legs are extremely bruised from this and if anyone had been behind the vehicle, they would have been ran over as I could not stop it even though it was in park. This just happened so it has not yet been inspected by a mechanic or the dealership. There were no warnings, messages, or symptoms before this happened. It was clearly sitting in park perfectly fine before the engine was turned off. This is extremely dangerous. I have a video from my security camera that shows the entire incident. I'm unable to upload.

See all problems of the 2023 Kia Motor Soul 🔎.

The contact owns a 2013 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 kia Soul. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact stated that on another occasion, the vehicle started shuddering and jerking and almost stalled. The vehicle was taken to an independent mechanic who diagnosed a misfire and a failure in cylinder #4. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 142,000. VIN tool confirms parts not available.

The contact owns a 2016 kia Soul. The contact stated that while driving at an undisclosed speed, the brakes failed to work. The brake warning light was illuminated. The contact was able to safely pull the vehicle over. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The contact is relating the failure to an unknown recall. The manufacturer was made aware of the failure and confirmed that the vehicle is not included in any recall. The failure mileage was approximately 85,000.

See all problems of the 2016 Kia Motor Soul 🔎.

The contact owns a 2013 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. An unknown dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns 2011 kia Soul. The contact stated that the mil warning light was illuminated. The vehicle was taken to the dealer where the repair of NHTSA campaign number: 23v652000(service brakes, hydraulic) was performed; however, the failure persisted. Additionally, the contact stated while the vehicle was idle, the contact noticed abnormal burning odor. The dealer was notified of the failure and advised the contact that a fee would be charged for additionally repairs. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 152,000.

Air bag replacement drive autamticbreaking emergency replacement system.

The contact owns a 2011 kia Soul. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2011 kia Soul. The contact observed that there was a leak of oil due to spotting on the driveway. The contact drove the vehicle to an independent mechanic who diagnosed that the leak was from the abs system. The independent mechanic stated that the failure was related to a recall and informed the contact of NHTSA campaign number: 23v652000 (service brakes, hydraulic) and referred the contact to the dealer. The contact contacted a dealer, and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 128,000.

The contact owned a 2013 kia Soul. The contact stated while the vehicle was parked in the garage, it caught on fire in the front area, near the engine. The vehicle was unoccupied during the fire. The fire and police department weren't notified of the failure and the vehicle was destroyed. A police report was not filed. The contact received notification of NHTSA campaign number: 23v652 (service brakes, hydraulic); however, the part to do the recall repair was not yet available.  the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.  the manufacturer was not notified of failure. The failure mileage was approximately 174,000.  VIN tool confirms parts not available.