Steering Noise Problems of Kia Motor Soul

Kia Motor Soul owners have reported 33 problems related to steering noise (under the steering category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Kia Motor Soul based on all problems reported for the Soul.

1 Steering Noise problem of the 2012 Kia Motor Soul

Failure Date: 09/02/2023

This involves the mdps steering wheel coupler. Spoke with kia care center 12/20/23 amy said notice was sent to owners in 2019 I never recieved any notice about extended warranty. I have a very lound clunking noise in my steering wheel and afraid to drive vehicle I have owed this vehicle since 2016. Just purchased another vehicle in October 2023 because of the kia problems. Kia is not going to fix the problem!! and I have another recall on the car so it is parked at my neighbors house for fear of it catching on fire!! I am paying for full coverage insurance on a vehicle I can't drive or sell!!.

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2 Steering Noise problem of the 2012 Kia Motor Soul

Failure Date: 04/01/2021

The engine is making a ticking noise and the steering wheel is clicking when I turned the steering wheel also had 3 open recalls. Took it to all star kia in san bernardino for 3 recalls and they refused to work on the vehicle because they said they were not comfortable working on the car, they also stated that the ticking sound was not related to the recall even though I told them I saw on the NHTSA website that due to catalytic coverter overheating it could cause rod knock. I even told them the recall was sc176.

3 Steering Noise problem of the 2015 Kia Motor Soul

Failure Date: 02/13/2021

Driving down the highway went to make a turn and the steering wheel came loose. I almost lost control and crashed. There's a loud clicking noise when you turn the steering wheel.

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4 Steering Noise problem of the 2013 Kia Motor Soul

Failure Date: 12/15/2020

2013 kia Soul is making a clicking noise when I turn my steering wheel. It makes one click noise once I start turn the wheel. When I stop moving it and try to move it again it clicks. Vehicle mileage: 63,667.

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5 Steering Noise problem of the 2013 Kia Motor Soul

Failure Date: 12/04/2020

When driving or in park steering makes loud clicking noise if turned left or right. This happens at all speeds and in all driving conditions. It is steadily getting louder and worse. The noise is coming from the steering column area. Steering does not feel stable. There is a 2014 kia Soul recall that seems to be for same problem. This recall should be expanded to cover the 2013 models.

6 Steering Noise problem of the 2013 Kia Motor Soul

Failure Date: 05/28/2020

Last year I took my vehicle to billion auto in iowa city (2 hours from where I live) to get my recall serviced. At this time my vehicle was losing power. When I took it to the dealership they had it in and out in 15-20 minutes and they said only had to do an update. Which was irritating, considering I had asked them to check my catalytic converter and they didn't. Because prior to that a mechanic in my town thought something could have been wrong with it. Well here I am in 2020, and I went back to this dealership (this is the only kia in my area). Last year in may there was a recall for the mdps coupling. The letter also stated that they extended the warranty to 100,000 miles- I'm right around 96,500 miles so I am still covered. I called the dealership and asked to get it fixed since I was experiencing noises in my steering wheel turning left or right/ and when vehicle is stopped. They said yes, I spoke with the service advisor and he told me that I would be covered. So I took my car up there Thursday the 28th to get this serviced. Another worker told me in person my coupling wasn't that bad, and I could always come back in the future to get it repaired. He then further told me that my power-steering rack was making a little noise too, but that wouldn't need to be repaired for another 5-10 years. Then he charged me $65 dollars for a diagnostic fee, which is completely wrong. I called kia cooperate, spoke with numerous of folks. I was told on Thursday by cooperate that they called the dealership and told them my complaint. But there was nothing they could do. So I called cooperate back demanding to talk to my case worker, victoria. Which she hasn't called me back. I feel like they aren't taking me serious. I've had two past recalls on this vehicle, and wasn't handled appropriately. I also shouldn't of been charged a diagnostic fee. I want a refund as well.

7 Steering Noise problem of the 2012 Kia Motor Soul

Failure Date: 12/03/2019

Clunking noise in steering column. Failure of steering coupling.

8 Steering Noise problem of the 2012 Kia Motor Soul

Failure Date: 12/01/2019

2012 kia Soul now making a clunking, clicking or popping noise when turning the steering wheel right or left with slight play in the wheel. Upon researching online what it could be I have discovered complaints all over the web of the same issue. People being told by mechanics if not fixed it may cause accidents due to steering failure, but that kia refuses to correct the problem or recall these vehicles despite being aware of the issue for years now.

9 Steering Noise problem of the 2013 Kia Motor Soul

Failure Date: 10/05/2019

The vehicle present a grinding noise while steering on any direction. While getting it checked at the local kia dealership they diagnosed the issue on the steering which was apparently part of a recall from kia, a few days later the issue on the steering was present again and the local kia dealership is now charging me around 1,900 dollars for the repair even though it all started trough a manufacturer recall. .

10 Steering Noise problem of the 2013 Kia Motor Soul

Failure Date: 09/26/2019

Clunking noise from steering wheel when I go on a bumpy road or turn steering wheel from side to side. While in motion or stationary.

11 Steering Noise problem of the 2015 Kia Motor Soul

Failure Date: 09/12/2019

Tl- the contact owns a 2015 kia Soul. The contact stated that when the vehicle is stopped while the engine is running they could hear a squeaking noise coming from the steering column of the vehicle. The contact contacted the dealership (seelye kia of battle creek located at 791 w dickman rd, battle creek, mi 49037 phone number 269-441-8800) who were unable to diagnose the failure. The contacting stated the squeaking noise continued simontaniously when attempting to turn the steering wheel. The contact stated that recently the steerfin colojumn also emitted a popping sound. The contact took the vehicle to another dealership (firestone complete auto care located at 325 s monroe st, monroe, mi 48161 phone number 734-265-1276) who were able to identify that the issue steemed from the steering column, however, was not able to pinpoint thr exact failour4e. The contact took the vehicle to the dealership (kia of jackson located 3500 page Ave, jackson, mi 49203 phone number 571-764-4500) who diagnosed that the steering gear that is attached to the rack pinion needed to be replaced. The contact stated that the dealership stated they will repair the vehicle under a repair as a goodwill relating to the recall campaign. The recall was not identified by the dealer as of yet. The vehicle had been not repaired as of yet. The manufacturer was not made aware of gyhe failure. The approximate failure mileage was 105,000. Gl.

12 Steering Noise problem of the 2013 Kia Motor Soul

Failure Date: 09/01/2019

Loud bumping noise in the steering.

13 Steering Noise problem of the 2012 Kia Motor Soul

Failure Date: 08/01/2019

I took in because steering to right, there is a clucking noise coming from steering wheel, my mechanic checked on found nothing stated was a dealer recall but there is one for kia 2012 Soul however many complaints about it. There is a recall on other vehicles.

14 Steering Noise problem of the 2012 Kia Motor Soul

Failure Date: 07/10/2019

My 2012 kia Soul is making a clunking noise from the steering column at low speeds and when above 70mph when turned slightly left or right. It appears to be the flex coupler in the power steering. This started a few weeks back. Kia has recalled newer models that use the same part but will not take ownership for 2012 models. This is on kia. God forbid if my daughter is injured in accident due to the negligence of kia!.

15 Steering Noise problem of the 2013 Kia Motor Soul

Failure Date: 06/14/2019

Oli light does not come on when my oil is low. My 2013 kia Soul burns oil quickly had my oil changed 2 weeks ago checked yesterday the dip stick was almost dry at not time did my oil light come on. My steering wheel makes noise when I move left or right it makes a clicking noise, steering wheel feels likes it locks at time when driving on the high way.

16 Steering Noise problem of the 2013 Kia Motor Soul

Failure Date: 04/30/2019

At around 60,000 miles, began to notice clunking noise and slight wobble with steering column. At first it was minimal, but has gotten progressively worse and now hear new squeaking/grinding noises when turning at lower speeds or when stopped. Recently researched and saw that many other people have been experiencing this same issue with this model (the 2010-2013 builds), with a video regarding this issue on youtube having more than 40,000 views as of writing this (https://youtu. Be/j3u0khplz8c). The same steering coupler parts that were deemed defective for other recalled models from kia/Hyundai appear to be the same ones used in the 2013 kia Soul (and others that have not been recalled). . Read more...

17 Steering Noise problem of the 2012 Kia Motor Soul

Failure Date: 04/18/2019

Tl the contact owns a 2012 kia Soul. While driving approximately 45 mph and attempting to turn, the contact heard a clicking noise coming from the steering column. The contact had to force the steering wheel in order to complete the turn. The contact also stated that the failure began approximately one month ago and occurred even when the vehicle was not being driven. The failure worsened and the vehicle was taken to an independent mechanic, but they were not able to determine the cause of the failure. The vehicle was driven to bill bryant kia (9039 us-441, leesburg, FL 34788), but the contact was told to leave since she did not have an appointment. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 112,000.

18 Steering Noise problem of the 2012 Kia Motor Soul

Failure Date: 03/01/2019

Tl the contact owns a 2012 kia Soul. While driving various speeds, there was a clicking noise coming from the steering column when the steering wheel was turned left or right. Also, an unknown warning indicator illuminated. The contact mentioned that the failure occurred periodically. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 165,000.

19 Steering Noise problem of the 2013 Kia Motor Soul

Failure Date: 02/26/2019

Clicking noise heard when steering wheel turned. Progressed to clunking in wheel while turning and shaking on rough road surfaces at any speed. Front end alignment and balance determined to be correct and tires not abnormally worn. Problem diagnosed by dealership to be worn and failing coupler in steering column.

20 Steering Noise problem of the 2012 Kia Motor Soul

Failure Date: 02/18/2019

Steering is making a loud clunking noise when the steering wheel is turned. Dealer service dept says it is a coupler must be fixed before I lose the ability to steer. I am afraid to even drive the vehicle to the dealer since it could lose steering. The car only has 31000 miles on it.

21 Steering Noise problem of the 2013 Kia Motor Soul

Failure Date: 02/16/2019

For cable cooler ( steering) brakes causing a clunking noise and makes steering sloppy. Danger rating 7. 6 should be recalled!.

22 Steering Noise problem of the 2013 Kia Motor Soul

Failure Date: 01/07/2019

There is a clunking noise in the steering and play when the car engine is running. This happens while the car is stationary and moving. Appears to be the power steering motor damper that has affected many Hyundai and kia models. Vehicle currently has 58,000 miles on it.

23 Steering Noise problem of the 2013 Kia Motor Soul

Failure Date: 01/05/2019

Tl the contact owns a 2013 kia Soul. While driving approximately 40-45 mph, there was a clicking noise coming from the steering area. The vehicle was not diagnosed or repaired; however, an appointment was made with an independent mechanic. A dealer was not contacted. The manufacturer was notified. The approximate failure mileage was 63,000.

24 Steering Noise problem of the 2012 Kia Motor Soul

Failure Date: 12/03/2018

Tl the contact owns a 2012 kia Soul. The contact heard an abnormal noise when the steering wheel was turned in either direction. In addition, there was a strong vibration coming from the steering wheel while the vehicle was in operation. A dealer had not diagnosed the failure. An independent mechanic was not contacted. The manufacturer had not issued any recalls for the electric power steering; however, there were six tsbs for the steering. The contact was uncertain if there was a permanent remedy from the manufacturer. The vehicle was not repaired . The approximate failure mileage was 69,000.

25 Steering Noise problem of the 2013 Kia Motor Soul

Failure Date: 02/12/2018

The steering wheel became loose with much "play" in steering and a clicking noise from the steering lock. This happens both stationary with the car on in park and when driving. I have had alignment and suspension checked and it is not apparently the issue. Apparently the steering shaft becomes loose where it is coupled with the steering gear/rack. This loose steering is very dangerous as when steering around curves the car steering actually pulls on the road so I now go much slower around curves than is posted on speed signs to avoid loosing control of my vehicle. When I go over uneven roads or bumps the car also shifts and pulls as I do not have full control over the steering. When I brake at speeds over about 40mph I notice that there is also this same play in the steering so I make sure I am considerably a far distance behind another vehicle in order to stop slowly. I feel that this is a very dangerous problem with the 2012 kia Soul and have noticed upon researching online that the kia optima has a similar problem which was eventually recalled for repair.

26 Steering Noise problem of the 2013 Kia Motor Soul

Failure Date: 12/18/2017

There was a clicking noise coming from the steering column everytime it moved even a fraction of an inch. As I was driving to work one morning, the steering wheel locked up on me while I was changing lanes. It was only for 5-10 seconds but it scared me. It was a dangerous situation. There is a recall on this make model and year for the exact same issue. My car missed it by a few days, literally. Several certified techs, including the kia dealership techs all confirmed that it was similar to the recall with steering column issues. The dealership fixed it but I had to pay for it.

27 Steering Noise problem of the 2012 Kia Motor Soul

Failure Date: 12/01/2017

Upon driving there is a clanking noise coming from steering wheel advise by mechanic that he was aware of this noise and that to contact kia as there was a recall looked up and advised by kia no. Afraid to drive car as it sounds that the steering wheel is going to come off.

28 Steering Noise problem of the 2013 Kia Motor Soul

Failure Date: 10/28/2017

Noise in steering column . Mechanic noticed it as well when I took it in for an oil change!.

29 Steering Noise problem of the 2012 Kia Motor Soul

Failure Date: 09/05/2017

Around 60,000 miles I began to notice a clunking noise in the steering column. It started out minimal, only happening slightly when I would turn the wheel (this was both when the car was stationary and in motion). It has progressively become worse and now on top of the clunking noise when turning, my wheel shakes violently when I reach a speed of 70 mph.

30 Steering Noise problem of the 2012 Kia Motor Soul

Failure Date: 06/05/2017

The steering wheel became loose with much "play" in steering and a clicking noise from the steering lock. This happens both stationary with the car on in park and when driving. I have had alignment and suspension checked and it is not apparently the issue. Apparently the steering shaft becomes loose where it is coupled with the steering gear/rack. This loose steering is very dangerous as when steering around curves the car steering actually pulls on the road so I now go much slower around curves than is posted on speed signs to avoid loosing control of my vehicle. When I go over uneven roads or bumps the car also shifts and pulls as I do not have full control over the steering. When I brake at speeds over about 40mph I notice that there is also this same play in the steering so I make sure I am considerably a far distance behind another vehicle in order to stop slowly. I feel that this is a very dangerous problem with the 2012 kia Soul and have noticed upon researching online that the kia optima has a similar problem which was eventually recalled for repair. I have contacted kia customer service as well as my kia dealer with this complaint and was told that since my car was over the warranty miles there was nothing they could do regarding repairs.

31 Steering Noise problem of the 2015 Kia Motor Soul

Failure Date: 04/18/2017

Loud cranking noise when steering the car left or right.

32 Steering Noise problem of the 2014 Kia Motor Soul

Failure Date: 12/03/2015

Despite the fixed recall of the steering coupler, this vehicle makes a steering cluck noise when turning which can be felt in the steering wheel. This especially occurs when first driving the vehicle. While under warranty the dealership reported either the sound was normal or they could not reproduce it. Now that it is out of warranty, the dealership says that the steering column needs to be replaced at my expense. A quick search shows that even after the steering coupling recall, this is a very common problem which can cause accidents.

See all problems of the 2014 Kia Motor Soul 🔎.

33 Steering Noise problem of the 2013 Kia Motor Soul

Failure Date: 10/17/2015

For 5 months there has been a thumping noise in the steering column when turning 2 complete revolutions when parking or truning into a drive thru lane and just 3 days ago my steering wheel seems like it jumped a notch and although its still driving straight the steering wheel has changed position about 5 to 7 degrees to the left. . .



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