Steering Column Problems of Kia Motor Soul - part 1

The steering column makes a loud clunking noise when operating the vehicle. Even in park when you turn the wheel you here the noise. When driving there is a definite shaking noise andthe wheel feels very loose which makes steering hard to control. I have made an appointment at the dealership to be inspected and estimate of repair. The car has 43. 798 original miles. It is now only driven to keep the battery charged. We are expecting a full explanation of from kia.

See all problems of the 2012 Kia Motor Soul 🔎.

The contact owns a 2013 kia Soul. The contact stated while driving at various speeds, the steering column would make a popping sound. The contact stated there was no warning light illuminated. The vehicle was not taken to a local dealer to be diagnosed. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 120,000.

See all problems of the 2013 Kia Motor Soul 🔎.

The contact owns a 2012 kia Soul. The contact stated that while driving at 55 - 65 mph, the steering wheel would vibrate and made a knocking noise. The vehicle was taken to an independent mechanic and diagnosed that the steering column was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 108,000.

Clunking in the steering column turning right and left. Feels loose. Happens while driving or stationary.

When turning my wheel at low speeds my steering clunks in the column and feels like it is going to come apart. I am scared I am going to loose stearing control. This happens all the time at low speeds or while in a parking lot. It started a month ago and is getting worse. I saw a recall on this but my car is not affe ted and should be.

When parked (but with the power set to "run" or the engine fully on), if you turn the steering wheel in either direction, typically to its fullest extent, there is a loud "clunk" or "clank" noise coming from the base of the steering column. After taking the car to the dealership, they only told me the steering was "broke" and they had to replace the entire steering system under warranty. The issue started around 2300 miles. I have taken several videos since the issue began. The car has to be stationary or in motion (forward or reverse) but under 5mph (roughly). After watching a few youtube videos and doing some further investigation, it appears as though part of the problem is a defective/damaged "coupling gear" between the power/electric assist steering motore and the steering column itself. Regardless, it is a severe steering issue that has lead to a previous recall in older kias and several accidents.

See all problems of the 2020 Kia Motor Soul 🔎.

Clunking when turning, now the steering column is loose.

The contact owns a 2016 kia Soul. The contact stated that while driving 60 mph, the vehicle loss power steering assist and became difficult to steer. There were no warning lights illuminated. The vehicle was taken to pat peck kia (10611 boney Ave, d'iberville, ms 39540, (228) 679-5200) to be diagnosed. The contact was informed that the steering shaft column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no additional assistance. The failure millage was 108,000.

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Steering has developed 3 inch play, loose nut inside the steering column from research on the internet.

I own a 2012 kia Soul + with 39,000 miles on it. I recently heard a clunking in the steering column when the wheel is turned from left to right while stationary and while driving. Research shows it to be the steering coupler. There has been a recall on this coupler in other kia models but not the 2012 kia Soul. The dangers of loosing steering because of this coupler are the same no matter what vehicle you are driving I therefore cannot understand why there is not a recall for the 2012 kia Soul as well as any models with this same coupler. Seems to me kia is getting off the hook for this model year and it doesn't seem right to me. Please look into this and I hope you will see that the dangers involving the failure of this part is safety matter that deserves a recall for the 2012 model as it has for other models with the same coupler.

I took my 2015 kia Soul to miami lakes kia twice in December 2019, to check a clicking noise when turning both left and right, more consistently when turning right. I'm not sure but I have an inkling that this noise may be related to a problem with the steering column, cv joints or the axle. When I picked up my car the 1st time, as I made a right turn, I heard the same clicking noise. I called service and let them know that I still heard the noise. I returned my car a week later and took a test ride with two technicians, one technician informed me that the �the noise needed to be louder� for them to repair it. His claim seems unreasonable, especially since everyone who rides in my car hears the clicking noise, and there is obviously a mechanical issue with the car's steering or something related. I had my car checked at tires plus, the clicking noise was duplicated on the test drive and the mechanic informed me that this is a �recall� issue and to take my car to the dealer. Also, on February 21, 2020, the car battery that I purchased on July 31, 2018, died. This battery did not last 18 months (36 month warranty).

See all problems of the 2015 Kia Motor Soul 🔎.

Arrythmical clicking/grinding sound from steering column at slower speeds and while stopped when steering wheel turned left or right. Seems to be a common problem with the kia Soul yet only 2014 through 2015 models were affected by a recall?.

While driving or stationary, I noticed a clicking sound in my steering wheel when moving it from side to side. I googled this and saw multiple complaints about this issue; however the recalls were not for the 2013 kia Soul's. I called kia customer service @ 1-800-333-4542 and they said that I would have to take it to the dealer have it diagnosed @ $143. 00 but cannot guarantee they would pay for the repair. I called the kia dealership in delray beach, FL and was told that the kia optima was recalled for this issue, but they have been getting more and more kia Souls coming in with this same problem. The cost for repair would be $400. 00 +. I should not be held responsible for this since kia is aware this part is of poor design and fails prematurely. Kia should be recalling all models since this is a safety concern and all models have the same defective mdps coupler in the steering column. I feel that anyone driving a kia is at risk.

Have started noticing a clicking sound from the steering column when I turn, this happens while stationary or in motion, this could become a major safety issue. I have read on line that kia is aware and covers 2014 and 2015 but not 2013 year this seems totally unfair.

Tl the contact owns a 2012 kia Soul. While driving approximately 2 mph, the steering wheel made a clunking sound. The vehicle was taken to aloha kia (94-169 farrington hwy, waiphau, hawaii 96819) where it was diagnosed that the steering column failed. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 130,000.

When you turn on the car the steering wheel has this click click to each side and as you're driving down the road and you move the steering wheel a click sound is heard when moving steering wheel to the right and the left. The steering wheel makes this sound while you're sitting in the driveway in the carson park where the year actually driving down the road anytime you turn the wheel just a little right to the left it sounds like and feels like the steering wheel connection is going to break I'm not a car person but it's like when the steering column goes down and it will connect to shea a u joint and you turn the turn it one way or the other and do you join us not connecting properly that's the way I can describe it. I have no documents just a sound. This happens every time you turn the wheel right or left not a lot just a little bit it would be like in the play in a steering wheel but there should be no clicks.

I have a 2012 kia Soul that has 75,000 miles on it and has started making the highly complained about clunking noise and shifting/loose sensation in the upper steering column when turning wheel back and forth from left to right whether stationary or driving. It has also for some time been experiencing the shaking steering wheel at around 80 mph that has complaints. I am a former mechanic and through reading all the similar complaints and seeing symptom/repair videos I have diagnosed my clunking steering column to be caused by a failed steering coupler. This is a problem that has been recalled by kia on other vehicles but not on 2012 Soul. This steering coupler issue should have kia recalling all vehicles that have reports of this failure. I am loosing faith in Kia Motors. I should not have to replace this part on my time/money.

Steering column coupler to mdps is of poor design and fails prematurely. Kia has recalled the same part in the optimas in the same years and future models have been affected as well. If not replaced the steering column can completely disconnect from the steering wheel and result in a complete loss of control. This has not directly happened if the parts are replaced due to the other symptoms of knocking or clicking but is a significant design flaw for using inferior plastics in critical component of driving control. Reference TSB cha 44-2014, cha 74-2016.

Steering wheel has developed significant "play" in being able to move 1-2 inches either way with an audible clunk when it reaches the point of actually engaging the steering mechanism. . Read more...

Steering suddenly became loose with a "click" on either side of play. Was told by kia dealer that the steering column had to be replaced at a cost of $1843. If I didn't fix it, my steering might go out at any time. Kia covered the same problem with recalls on later models but refused to cover this because of vehicle age, even though it's not a mileage or age issue, it's a dangerous design flaw. I've found dozens of identical complaints online.

The steering wheel is super loose and the car will veer right on its own. We took it in for an alignment ($80) and they said they have to go into steering column and diagnose and fix. They said most the parts were cheap, however the job is timely and tedious, therefore the anticipate it costing approximately $500 plus the $80 alignment. . . . So almost $600! all of this right at christmas time, and even worse, only two months after hurricane charlie demolished our home in panama city beach, FL and surrounding areas. The mechanic told us we were lucky the steering hasn't stopped working completely and warned us to not drive it because it would stopped working at some point and we could be in major accident.

Was going down ten, kia can't determine if my power steering want bout while going down the highway going 55, and then hitting a deer. The body work has been fixed but my vehicle has no power steering. Power steering is not responding - mdps will not communicate with vehicle. Failure in electronic mdps at top of steering column. They checked all connectors, and no physical damage to column itself. Found c1503 -esc/ecs (esp) error and c1687 - time out vsm2 (mdps) failure. Diagnosis says I need a power steering column and motor assembly. Geico refuses to cover this saying it's a common electrical power steering issue with kia's. If these are messing up electronically while driving this year for 2012 should be recalled. It feels as if insurance has found a loophole to not cover kia Souls with power steering. I also saw a corrosion issue recall and my car was from ohio which I lived there years with it before moving to virginia. No one at the newport news virginia kia even mentioned the recall for my VIN #, I found it while registering my kia online.

Tl the contact owns a 2014 kia Soul. While driving at unknown speeds, the front end of the vehicle shook. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the struts needed to be replaced. The contact was referred to the local dealer. The vehicle was taken to kia of dayton (8560 troy pike, huber heights, OH 45424, (937) 500-5461) where it was diagnosed that the steering column bolt was missing, there was front end damage, and the rocker arm needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 46,900. The VIN was not available.

See all problems of the 2014 Kia Motor Soul 🔎.

I have a 2012 kia Soul+ that has 80,000 miles on it and has started making the highly complained about clunking noise and shifting/loose sensation in the upper steering column when turning wheel back and forth from left to right whether stationary or driving. It has also for some time been experiencing the shaking steering wheel at around 80 mph that has complaints. I am a former mechanic and through reading all the similar complaints and seeing symptom/repair videos I have diagnosed my clunking steering column to be caused by a failed steering coupler. This is a problem that has been recalled by kia on other vehicles but not on 2012 Soul. I am interested to find out if this coupler is also behind my shaking steering wheel at higher speeds. Shaking is not due to tires, wheels, or alignment/parts problems as problem was same before I just put new tires on and had balance/alignment done. Also was no different between several tire rotations of old tires. This steering coupler issue should have kia recalling all vehicles that have reports of this failure. I am loosing faith in Kia Motors. I should not have to replace this part on my time/money.

Tl the contact owns a 2013 kia Soul. While driving low speeds and while the vehicle was stationary, an abnormal noise was detected coming from the steering wheel when it was turned left or right. The vehicle was taken to sunset kia of sarasota (7777 s tamiami trail, sarasota, FL 34231, (941) 308-7707) where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,000.

Steering column makes a rather loud knocking noise as it's being while the car is stationary and when it's in motion. Steering coupler should be recalled not made for the consumer to foot the bill on inferior products.

For the past 6 months I have been to the car dealer for headlights and other lights out on the car as welll and the steering column is making clicking noises.

My vehicle started making a clunking/clicking sound from the steering column area when turning the steering wheel right or left. The noise/sound quickly started getting louder in a short amount of time/mileage. The steering also started getting looser as the sound increased. This occurred both while setting still or while in motion. The repair shop had to replace a faulty steering coupler (56315-2kooofff) for about $225. 00. After the replacement the sound/noise and looseness are gone.

I suddenly started hearing a knocking sound coming from my steering column. I noticed it when I would make u-turns and when parking into a parking lane. After a day or two, the knocking began to be more frequent. I can be driving down the highway or stationary and the knocking will occur with a slight turn of the steering wheel also causing by wheel to be very loose. I dropped my vehicle off at the local kia dealership service department and they recommended the steering coupler be replaced. I declined services at that time and took my vehicle to another kia dealership. All I did was pull into the service department lane and spoke to a service department employee explaining what issues I am having with my steering and he immediately said " I don't even have to look at your car I know what the problem is; it is the steering coupler, we see this all the time but kia will not recall the Soul model for this issue. " I then went home and researched kia vehicles to find the optima vehicles had the same issue and were recalled. I then called the customer service 1-800 -333-4542 and submitted a complaint stating I do not feel safe driving and asked why this issue has not been recalled on Souls as I see many complaints online about this issue and other kia models have been recalled for the same problem. My information was taken and I am expecting a call within the next couple of days from the department parts and service manager as the warranty expired after 60,000 miles and I currently 66,815 miles. I believe kia should be held responsible for this issue since they are aware of this ongoing problem with their product!.

Tl the contact owns a 2013 kia Soul. The contact stated that the steering column made an abnormal sound and the steering wheel was completely loose and unstable. The vehicle was taken to the dealer (boniface hiers kia, 880 s apollo blvd, melbourne, FL 32901, (321) 951-9595) where the failure was acknowledged; however, they stated that there was no recall on the 2013 model. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 46,000.

There has been a clicking noise when turning the wheel to either side, whiling driving or in still mode. It seems as this has also been an issue with later motels as their was a recall involving the steering system for years 2014 - 2016. From research, there have been many talk from 2012 kia Soul owners having to have their coupler in the steering wheel column replaced due to possible safely issues.

Hello I have a 2013 kia Soul with only 56,000 miles on it. Last year around February my cars steering column started having this awful rattling and knocking sound coming from it. I can't drive over 55mph or it gets really bad and loud. This also causes my blinkers not to work properly on and off. I had surgery around the same time it started and I'm just getting back to being able to drive. Except I'm afraid that the steering is going to break and cause a big wreck and no this isn't a wheel balance issue. Has anyone else had this problem that you know of? I'm going to call the dealer today and get it in to be checked. I can't even get on the interstate because of the fear of it breaking and the extremely loud noises is causes.

About three weeks ago, while sitting in the car letting it warm up and while driving on the city streets I heard a cluncking sound in the sterering column when turing left and right and the sound is present currently. I am afraid the steering wheel will lock up or come off while I am driving!.

Dashboard lights came on and car wouldn't start. Had car towed to kia of bowie MD. , who did a diagnostic and replaced electrical panel which cost estimated $200. 00 dollars including diagnostic. Kia of bowie never called and when I finally contacted someone a week later, they stated the steering column was out and would cost approximate $2000. 00 and that's the part. Car has only 70. 000 miles.

I have 2015 kia Soul. The kia has 34,000 something miles on it. I was driving it, and when I make left and right turns in the kia it makes a loud popping sound in the steering column. I was driving home today from work and when I made a left turn it was loud popping sound again. I'm very scared that it's going to cause me to have steering problems and I have wreck loosing control of steering. I heard the popping sound week ago from today and it wasn't that bad, but week has gone by the sound is more there then it was before when your driving and turning left or right in the kia Soul.