Steering Column Problems of Kia Motor Soul - part 2

Tl- the contact owns a 2012 kia Soul. The contact stated that while being operated at various speeds an abnormal noise was emitted from the vehicle steering column. The check engine warning indicator illuminated. The vehicle was taken to west palm beach kia 735 s military trail, west palm beach, FL where the failure was confirmed however no further assistance was offered due to no recalls being attributed to the VIN. The manufacturer was notified however they informed the contact of no recalls under the VIN and documented the failure. The failure mileage was approximately 74751. Kh.

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Steering wheel / column loose and locks up while driving on highway. Almost caused an accident. Apparently this is a historical problem with the kia Soul as previous documentation/complaints to NHTSA and kia. Waiting to see what coral springs kia will do to fix their problem under warranty. 31,000 miles on vehicle 2012 kia Soul.

Last year I found out that when I engaged reverse right or left a grinding noise was coming from the steering column area. Also when I was driving over a speed bump or in a dip a squeeking sound was coming from the back of the car. I took the car to the [kia of orange,210 katella Ave. ,orange,CA. 92867, (714)453-3800], twice 5/6/2017 & 14/9/2017, but they couldn't or didn't know how to fix the problems. On 1/26/2018 I called kia corporate office in irvine (800)333-4542 and explained to "lorre" the problems that my car has and that I took it to kia of orange which they couldn't fix in addition to their bad customer service that I had anytime I took the car for service. Her response over the phone and with her emails was pathetic,in denial and supportive for the kia of orange. I will never buy a kia/junk again.

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The contact owns a 2012 kia Soul. The contact stated that the steering column made an abnormal noise and was not operable. The failure occurred without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the steering column and gear needed to be replaced. It was unknown if the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000. The VIN was not provided.

The steering column makes a clunking noise when being turned, while stationary or moving. 90,000 miles on car, afraid the steering may give out. . . Has been getting progressively worse since initial clunking began at about 70,000 miles.

The steering column "clunks" when turned and when driven on uneven roads. It was taken in for repairs but I was told there is nothing wrong with the steering column. Also had to replace the passenger cv joint mount.

The contact owns a 2015 kia Soul. The contact stated that the steering column, shifter, and brakes failed to operate. As a result, the vehicle was involved in a side impact collision. The vehicle was towed to an independent mechanic and then to the dealer. A police report was filed. The contact received notification of NHTSA campaign number: 15v736000 (steering); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. There were two injuries that required medical attention. The contact suffered from a cervical strain and mild thoracic facial strain. The failure mileage was approximately 11,000. Parts distribution disconnect.

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I have 80000 miles on my 2012 kia Soul and the steering column is very noisy and seems to be on the verge of disintegrating and leaving me without the ability to steer the car. The dealership admitted that there is a problem with it but refuse to fix it since it out out of warranty.

My daughter was traveling on a country road at 50 miles per hour. Another vehicle crossed into her lane, hit her head-on and she died on the scene. When the police department arrived to investigate, they noticed that the steering wheel of her kia Soul detached from the column and they located the steering wheel (airbag deployed) in the floorboard behind the driver's seat.

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We traveled from tennessee to florida and the steering kept locking-up on the kia Soul. We went to galeana kia in ft. Myers, FL and told them that ?when driving on the highway steering wheel just locks going straight and has to have applied pressure to turn right or left?. Galeana kia did this on 12/4/2012: verify intermittent p/s assist inop. Remove p/s column & assist unit. Applied stabilant 22 to all connectors. Remove control wiring harness. Remove ipm module. Remove & test hecu. Found stripped bolt in ground gng10 loose ground. Remove & rethreaded ground clean paint. Notified tl. On the return trip back to tennessee, the steering started locking-up again. On 12/28/2012, we took the car the rusty wallace kia, and complained again about the steering. They kept the car for two days and returned to car to us and told us to drive it and call them if we still had the problem. On 1/17/2013, the steering started locking up again ? more often. On 1/21/2013, the steering is still locking up and I call rusty wallace kia to take it in for more service. I have contacted kia headquarters ([xxx]) about this steering problem and have case #[xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 20012 kia Soul. The contact stated that the steering wheel seized when the engine was started. The engine had to be restarted several times in order for the contact to be able to unlock the steering wheel. The vehicle was towed to the dealer, who replaced the steering column however the failure was not corrected. The manufacture was made aware of the failure. The vehicle was not repaired. The failure mileage was 24,032 and the current mileage was 61,100.

I bought a brand new kia Soul in Nov of 2011. Within 200 miles of ownership, the electronic stability control malfunction and falsely activated. The esc not only falsely activated but remained activated. The steering wheel was locked up and could only be turned if considerable force was applied to it. I carefully pulled over the to side of the road. I turned off my vehicle then started it back up hoping the esc would turn off. It did not. I ended up having to get the vehicle towed to my dealer. The kia dealer service shop ultimately had to replace the entire steering column to "fix" the problem. About two months later I was driving down the interstate and attempted to do a lane change. Again the electronic stability control falsely activated and caused me to collide with the vehicle directly in front of me. When the esc activated, the steering wheel locked up and caused a sudden loss of control, resulting in the accident. These are just 2 of many incidents I have experienced.

I purchased a 2010 kia Soul and had it about two months when while driving the steering column came off. I took pictures, as I had no control over the wheels, I didn't realize it until my car wouldn't stop. I kept pushing down on the brakes and there was something in the way, that was when I realized it was the steering column. I contacted kia 24 hour roadside, they transported my vehicle to union city kia, where I found out from tony in the service center that my airbag needs to also be replaced in the steering wheel because it was non functional. This is day three, as this happened during the weekend, I called kia today about having a vehicle to stay mobile. I am still waiting on a call back, though my vehicle is covered under warranty, they are stating that I cannot have a loaner car or rental reimbursement.

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