Transmission Fluid Leaking Problems of Kia Motor Soul

Contract 100k miles/10 years. Current mileage 92388. Still within warranty contract. While driving, 12/6/2020, my car stopped running after a brief warning on the dash. Check engine and oil light came on. Within a few minutes, I heard a noise, and the engine shut down. There were no oil leaks or any fluids under the car. I towed the car home. I towed to ray brandt kia in harvey la 12/7/20. A month later, I was told the engine failed. By 1/4/21, I was asked for permission to tear down the engine for inspection. 1/8/21 brian murray,svc mgr. Said valve cover to be removed for inspection. Fidelity warranty/ray brandt kia approved repairs ro101874. Per vicky, the inspector directed the timing belt replacement. On 1/13/21, test runs done to see if it fixed the problem but no compression. No action taken on recall 20v750. Per vicky, ray brandt recommended replacing the engine. Used engine found for replacement with approx. 42k miles. Per vicky at ray brandt svc dept. I received recall letter dated 1/25/21 by mail. Called vicky about recall. She confirmed it on her computer. Ray brandt called days later to say fidelity denied my claim. They stopped all repairs. Told I had to call fidelity for documentation. Called but no response. After sending a certified letter 3/9 to legal. Nancy beausejour called. She sent a reply dated 4/7. First two inspections reveal oil and other fluids are good and no sludge in the engine. This was prior to two more inspections with different conclusions. Final inspection show engine warped. Due to ignoring the recall, no action on service department recommendations and test runs without repairs, the engine warped. Before this failure, I had no engine overheating. Since 4/22/21, after 5 calls to kia consumer assistance ctr. ,called. May 12, 2021.

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The line holding my automatic transaxle fluid is leaking at such a rapid rate that my car is not driveable. The check engine light did not come on in my car until I was unable to safely operate my vehicle and switch gears on a highway. The part is severely low nationwide, potentially on back order.

See all problems of the 2011 Kia Motor Soul 🔎.