Ball Joint Problems of Mazda CX9

Mazda CX9 owners have reported 20 problems related to ball joint (under the suspension category). The most recently reported issues are listed below.

1 Ball Joint problem of the 2012 Mazda CX9

Failure Date: 08/16/2020

Tl the contact owns a 2012 Mazda Cx9. The contact stated that while driving at an undisclosed speed, the vehicle shut-off with an unknown warning light illuminated. The vehicle was taken to two independent mechanics who diagnosed that water entered the vehicle and caused the corrosion of the front suspension ball joint. The dealer was not called. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 83,000.

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2 Ball Joint problem of the 2008 Mazda CX9

Failure Date: 03/04/2019

》takara recall ----- NHTSA campaign number: 15v451000《 my car started with a scratching or grinding noise that I thought was the brakes but I just recently changed so I kept driving. When it would rain it would make noises I cant remember what exactly it was I think it was like popping. Only when it rained and I was turning. Well it turned into when I was driving anytime it was popping and cracking and then it turned into some crazy noise that almost sounded like something was falling out the bottom of my car and I was dragging on the ground but I wasnt dragging anything. I think it got water inside the ball joint and rusted. Nhtsa campaign number: 15v451000.

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3 Ball Joint problem of the 2007 Mazda CX9

Failure Date: 08/12/2018

Recall: ball joint corrosion from water leaking into the fitting. It was replaced 2 years ago for free due to the recall. Now, the ball joints have again corroded, but dealer claiming this is not covered by the recall.

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4 Ball Joint problem of the 2008 Mazda CX9

Failure Date: 12/18/2017

I had the recall done on the a arms and ball joints replaced and it's only been a year also the rear stablizer links have failed also again after factory replacement.

5 Ball Joint problem of the 2008 Mazda CX9

Failure Date: 02/15/2017

The contact owns a 2008 Mazda cx-9. While driving 30 mph, the vehicle suddenly jerked and came to a sudden halt without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the front ball joint and axle fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 115,000.

6 Ball Joint problem of the 2009 Mazda CX9

Failure Date: 09/11/2016

I received a notice that water may enter the front suspension lower arm ball joint fittings during driving. Nothing has happened since receiving a notice in September 2015. They said parts are not available and they will notify me when they are available.

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7 Ball Joint problem of the 2011 Mazda CX9

Failure Date: 05/25/2016

My vehicle has two unresolved recalls. The first dates back to July 2015 related to the front suspension ball joint fitting. This has been brought to the attention of south bay Mazda on multiple occasions and the issue has not been resolved nor have I ever received a response from them. A second recall was issued for Mazda cx-9s related to the passenger side airbag in may 2016. Due to the poor customer service at south bay Mazda I've taken my business to culver city Mazda. Culver city Mazda gave me a rental vehicle on Aug 8th 2016 while Mazda na orders and delivers parts. I've had the rental vehicle for nearly three months with no resolution in sight. It's very stressful to drive a rental vehicle which I will be liable for if anything happens to it while in my possession. It's also very disturbing that these recalls are taking so long to remedy. I'm extremely disappointed with Mazda at this point. We're growing more concerned with what the outcome of these recalls will be and for the safety of our family in our car when it's returned.

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8 Ball Joint problem of the 2008 Mazda CX9

Failure Date: 11/15/2015

While taking a right hand turn in the parking lot of logan airport, and travelling about 5-10 mph, my car made a loud noise and came to a sudden and abrupt halt. I stepped out of the car and discovered that the driver's side front tire had disconnected from the steering arm. The car was immobilized, and I was not able to move it out of the way of other traffic in the airport parking lot, causing chaos in the parking lot and causing them to temporarily shut down an entire floor of the parking lot while they struggled to tow the car out of the way. The car was subsequently towed to a Mazda dealership and the tire arms and ball joints were repaired pursuant to a recall (8515g). The front tires were also unevenly worn and replaced, very likely from the ball joint / steering arm issue, and cost $481. 55. Mazda would not reimburse for the tires because I could not locate receipts to prove I had rotated the tires at the appropriate intervals, specifically stating "our dealer was unable to confirm if the wearing of the tires were due to the recall item as there was no supporting documentation indicating the proper maintenance on the tires". I do not believe most people keep records of every oil change / tire rotation they have done, but the wear was very consistent with what would be expected for ball joint issues. Furthermore the car had been inspected by the state of massachusetts in the month of September, and no uneven wear was found at that time, giving further indication that the uneven wear was linked to the ball joint / tire rod issue. Fortunately this did not occur one day earlier while towing a boat on the highway with my disabled son, this could have easily been a multi fatality accident. I have literally had nightmares over this possibility. This is an extremely dangerous situation.

9 Ball Joint problem of the 2008 Mazda CX9

Failure Date: 09/23/2015

Was driving on neighborhood road, heading toward a state highway when all of the sudden a large boom occured and I lost total comtrol of the car and went up the curb and onto the sidewalk. I thought I'd blown a tire but got out and saw the entire wheel was disconnected - the suspension ruined. Would be happy to share pictures mechanic says ball joint, cv joint came completely off as well as brake fluid all over. I read online about similar issues and that NHTSA has an open investigation under NHTSA action number: pe15022. Consider this another case! I'm thankful there were no people that I swerved into when losing control! this is clearly a saftey hazard- ay least in states where salt is used on roads, like here in mn I expect mazada to take tesponsibility amd pay for these repairs please contact me with additional info or next steps. Thank you!.

10 Ball Joint problem of the 2012 Mazda CX9

Failure Date: 09/01/2015

I received a letter in September 2015 regarding a recall that involved the front suspension and the dangers that could be involved, but there were no parts available at this time to fix the problem. I still haven't received notification of parts being available 6 months later. No damage has been done my vehicle as of yet however another snowy winter in illinois has passed and the danger of "saltwater intruding into the ball joint, causing corrosion, which can result in generating looseness of the ball joint in the fitting". The result of this corrosion, according to the recall letter, can cause the ball joint and lower arm to separate causing loss of steering control and increased crash risk. I think 6 months is ample time to produce parts needed to fix these vehicles and to save lives and it is incredibly irresponsible of Mazda to not expedite this fix.

11 Ball Joint problem of the 2008 Mazda CX9

Failure Date: 08/29/2015

A very frightening incident occurred Saturday August 29, 2015 approx 6:45 p. M. After a round trip travel on the highway for approx 80 miles. I drove just over a mile off the highway exit, came to a stop sign light then proceeded with a right turn. Suddenly without any previous warning the car made a jerking/skidding type movement, something seemed to drop out of the front end and the car came abruptly to a stop. Several people pulled over to see if I and my one month old granddaughter were ok as I was at a very busy intersection. A bystander told me that the drivers front tire was facing out to the left of the vehicle and there was considerable damage under the car as well. It is my understanding that the ball joint separated, the shaft or axle may have broken, and there may be other severe damage as there was also oil on the road. My tire was as mentioned. It is also noted that I am unable to completely open my drivers door door now possibly due to body misalignment now. I have pictures of any visible damage to the car. I am appalled after researching this problem that Mazda will be conducting a recall in September but has yet to send out notices to customers. In fact a second notice will eventually come out when parts are available. Had I not just come off the highway my car would have definitely flipped over and my granddaughter and I would have been killed. This is 1000% unacceptable. I want action now. I don't know what the extent of damage is to the car, nor do I want the car repaired, instead I want Mazda to replace it! not only I have experienced much anxiety from this I am also incurring tow charges, storage charges and rental car charges. I was advised to have an independent mechanic look at the vehicle before sending to Mazda but that would entail another tow charge and mechanic fee. None of which I can afford. Mazda must take immediate action.

12 Ball Joint problem of the 2007 Mazda CX9

Failure Date: 07/23/2015

Tl- the contact owns a 2007 Mazda Cx9. The contact stated that while driving at 25 mph, the contact heard a loud abnormal noise. The contact stated that upon inspecting the vehicle the passengers side front tire had turned perpendicular. The vehicle was taken to an independent where it was diagnosed that the ball joint had dislodged and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the issue. The failure mileage was 69,000. Wh.

13 Ball Joint problem of the 2008 Mazda CX9

Failure Date: 07/22/2015

Tl- the contact owns a 2008 Mazda Cx9. The contact stated that while driving approximately 15 mph making a right turn, the front driver side ball joint suddenly fractured and the driver was unable to steer the vehicle. The vehicle was towed to an independent mechanic. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000. Pam.

14 Ball Joint problem of the 2008 Mazda CX9

Failure Date: 07/03/2015

The contact owns a 2008 Mazda cx-9. While driving approximately 20 mph, the contact made a left turn and heard a loud abnormal noise. The contact stopped the vehicle and discovered that the passenger side front tire was turned completely horizontal. The vehicle was towed to an independent mechanic, who diagnosed that the ball joints separated and needed to be replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,000.

15 Ball Joint problem of the 2007 Mazda CX9

Failure Date: 06/19/2015

I purchased the 2007 Mazda cx-9, from a used car dealership, and had it less than 24 hours, and as I was turning into my work place the ball joint on the front driver side broke. I was lucky it hadn't happened on the highway when I was going 70 mph . The dealership I bought it from was nice and fixed my vehicle free of charge.

16 Ball Joint problem of the 2007 Mazda CX9

Failure Date: 06/09/2015

The contact owns a 2007 Mazda cx-9. While driving 10 mph, the contact turned the steering wheel to the right and heard a loud banging sound. The vehicle was towed to an independent mechanic where it was diagnosed that there was a fractured ball joint and axle. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 94,000.

17 Ball Joint problem of the 2007 Mazda CX9

Failure Date: 06/04/2015

The contact owns a 2007 Mazda Cx9. While driving approximately 5 mph, the front driver side ball joint detached from the vehicle and the steering wheel turned 360 degrees. The vehicle was towed to an independent mechanic who diagnosed that the entire ball joint system needed replacement. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.

18 Ball Joint problem of the 2007 Mazda CX9

Failure Date: 05/25/2015

While backing out of my driveway the right front ball joint separated and then the pulled wheel away from the vehicle, pulling the axle out. We had to remove the wheel, insert the axle and put the wheel back on before we could even move the car onto the tow truck.

19 Ball Joint problem of the 2008 Mazda CX9

Failure Date: 04/29/2015

While making a right turn into a parking place, the right front ball joint broke and cv joint became disconnected, causing the wheel to become disconnected from the car and pushing the wheel well back under the passenger door, making it inoperable. The tow driver said I must have hit something really hard, but in the two and a half years I've had this car, I've never hit anything! I drive a lot for my job and am grateful this didn't happen while I was traveling 70 mph on the highway. It was very scary and has shaken my confidence in this car. I had the car repaired on an emergency basis, but the mechanic told me while the other ball joint was safe enough for me to make the trip home (350 miles), I should definitely get it checked out as well, as it looked suspect for the long term. The car is at the mechanic now, and I was a nervous wreck driving it home earlier today.

20 Ball Joint problem of the 2007 Mazda CX9

Failure Date: 11/05/2014

On November 5, 2014 I had an accident in my Mazda cx-9. The left front tire broke free from the car while I was entering the highway on an on-ramp. I was going about 50-55 mph and about to merge into the first highway lane when the left front ball joint failed without warning and resulted in thousands of dollars in damage to my car. An insurance claim was files and the damage was repaired. I could have dies since I lost control of the car while entering the highway. Thankfully there were no other vehicles coming at the moment. I have pictures and insurance documentation.



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