Suspension Noise Problems of Mazda CX9

Tl the contact owns a 2007 Mazda cx-9. While driving approximately 20 mph, a snap noise was heard from the front driver's side of the vehicle. There was no warning indicator illuminated. The contact managed to drive into a parking lot and the vehicle was towed to the contact's residence. The contact stated that the vehicle was recalled and repaired per NHTSA campaign number: 15v451000 (suspension) approximately two years ago, but the failure recurred. The contact called the same dealer (oak lawn Mazda, 708-233-7700, located at 6750 w 95th st, oak lawn, IL 60453) and was informed that the warranty expired; therefore, the failure would not be covered by the recall again. The contact called the manufacturer, but no one answered the phone. The vehicle was not repaired. The failure mileage was not provided.

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Every time I stop I hear a clunk sound from front suspension and also when I'm at a dead stop them I go I hear the clunk sound . I also here that noise in the rear suspension I'm worried cause I don't want something bad happen to my wife and my 8month old daughter and 9 yr old daughter while I'm deployed.

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The contact owns a 2014 Mazda cx-9. While driving various speeds, the brake pedal was depressed and a bumping noise was heard from the front suspension. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joint and lower control arm corroded and needed to be replaced. The vehicle was not repaired. The vehicle was later taken to neil huffman Mazda (4926 dixie hwy @102, louisville, ky 40216, phone: (502) 835-8745), but was not diagnosed due to the diagnostic fees. The manufacturer was notified and stated that there were no open recalls. The approximate failure mileage was 46,000.

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Hearing a knocking noise every time I hit an uneven pavement and bump on front suspensions. Also there is a knockick sound coming from back everytime I break or starts to accelerate from long stop.

Tl-the contact owns a 2010 Mazda, Mazda cx-9. The contact stated that while driving in reverse, a loud metal on metal noise sounded outside of the vehicle. The failure occurred two days after the vehicle was serviced under NHTSA campaign: 15v451000 (suspension). An independent confirmed that the front passenger's side lower control arm was defective. The recall mentioned that the dealer would replace both driver and passenger's side front lower control arms however, the passenger side lower was not replaced during the recall remedy. The vehicle was taken back to the dealer where both lower control arms were replaced with a four wheel alignment performed. The manufacturer was not notified of the failure. The approximate failure mileage was 128,000. Js.

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The contact owns a 2013 Mazda cx-9. While driving approximately 10 mph, the contact heard a loud abnormal noise under the vehicle. The vehicle stopped independently. The contact noticed that the front passenger tire twisted into the wheel well. The vehicle was towed to the dealer where it was diagnosed that the front passenger ball joint had fractured. The vehicle was previously serviced per NHTSA campaign number: 15v451000 (suspension), but the remedy failed to repair the vehicle. The failure occurred shortly after the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 48,000. The VIN was not available.

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On Tuesday may 31, 2016 I took my Mazda Cx9 to Mazda dealership for the recall, reference ##15v451000. I told the service representative that I was glad to be bringing the car in as it was making noises in the driver front and that the steering seemed loose. I was told that my car was inspected, did not require the recall and that all suspension parts were in good working order. On Sunday, June 5, 2016 while entering the highway while driving my 2 children and elderly mother, my ball joint and lower control arm broke causing an accident on the highway on ramp. I was informed by police that I was lucky this had not occurred moments later (at high speed) as it was likely to have caused a severe or possibly fatal accident. The car was not drive able and required me tow my vehicle and find alternative transportation.

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Tl - the contact owns a 2007 Mazda Cx9. The contact stated that while driving 35 mph attempting to make a turn, a loud pop and grinding sound emitted from the vehicle as it became very difficult to maneuver. After inspecting the vehicle, the contact mentioned that the front driver side wheel detached from the vehicle and the control arm became lodged into the frame causing the loud noise. The vehicle was towed to the dealer. The technician stated that the failure was a direct result of NHTSA campaign number: 15v451000 (suspension). The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 86,000. Pm.

The contact owns a 2009 Mazda cx-9. While driving at various speeds, an abnormal noise was heard while attempting to make a left turn. The vehicle was taken to an independent mechanic where it was diagnosed that the driver side lower control arm was failing and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15v451000 (suspension). The part to do the recall repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

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Tl- the contact owns a 2009 Mazda Cx9. The contact stated received notification of NHTSA campaign number: 15v451000 (suspension). However, the part to do the repair was not available. The contact stated that the vehicle had experienced the failure. The contact stated that while driving approximately 20 mph, there was an abnormal noise, the ball joints failed and the vehicle stopped suddenly. The vehicle was towed to the dealer mechanic. The vehicle was not repaired. The approximate failure mileage was 65,000. Bd.

The contact owns a 2012 Mazda cx-9. The contact heard an abnormal noise coming from the vehicle. The contact received notification of NHTSA campaign number: 15v451000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

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2008 Mazda cx-9 grand touring all wheel drive with 20 inch (upgrade) wheels housed in northern va has had a series of suspension system issues. In December 2014 the front driver-side wheel bearing broke while driving from new york to DC. Luckily the roaring sound was noticed and the car was taken to a mr tire in time before the wheel fell off. Front tire wear was also extremely uneven and tires were replaced. Now in summer 2015 a creaking noise while going over bumps and hard turns resulted in the discovery that the front lower ball bearings were loose/had too much play, and we replaced the front lower control arms, swaybar links and bushings, and a broken rear differential mount. Mazda dealer suggests these are normal wear and tear issues. It feels like the suspension system is not designed to manage the weight of the car and normal city/bumpy/pothole driving.

I own a 2008 Mazda cr-9 whose left front wheel fell off the axle while pulling into driveway backwards (with my child in the car) with front wheels turned left. It made a loud noise and I was unable to move the car or turn the wheels. I called for a tow to virginia tire and auto and they diagnosed the left ball joint broken which caused the axle to come out - irreversibly damaging both items so they had to be completely replaced for $1,131. 42!. I kept the damaged lf lower control arm for proof and can send two pictures I took. I want to stress that 5 days earlier, I drove the Mazda to ocean city, a three hour drive. Had the ball joint broken during highway driving - my whole family could have been killed. This is not a situation to be taken lightly and I would like to hear from Mazda (wrote separate letter) since complaints posted on carcomplaints. Com indicate that there have been six (6) similar complaints made since may 2015 indicating there is an investigation under way. These complaints all indicate that the six owners of the 2007-2008 Mazda cx-9 say the lower ball joints "separate in the front suspension and cause the front wheel to dislodge from he car". The national highway traffic safety administration (NHTSA) has opened an investigation into reports of lower ball joints breaking (suspension problems). I sincerely hope that Mazda will recall all the 54. 000 cars which could be affected and compensate the owners of the vehicles which had the wheel fall off while the car was moving. This could be a life and death situation and not taken lightly.

When making a u-turn (left turn) at under 10 mph the vehicle made a loud noise and it shuttered to a stop. I called my husband and waited for him to arrive. When he arrived, he (and the police) attempted to push the car in neutral, but the car would not budge. He walked around the car and observed that the front right passenger wheel was turned out and resting against the fender. This exposed the suspension and he saw the ball joint and suspension had broken loose. The ball joint had ripped out from its housing and the suspension bar had broken apart at the wheel. There were parts on the ground along with grey fluid which was coming out from the hole left by the ball joint coupling. The fender was also damaged by the wheel. The vehicle was towed to the dealer for repair. The police officer noted that we were lucky that this did not happen on the highway as it would have likely ended up flipping the car as it was such a severe failure. It took the tow-truck operator over 20 minutes to get he car onto the tow truck as the wheel could not be steered due to the failures.

The contact owns a 2007 Mazda cx-9. The contact stated that when the steering wheel was turned, there was an abnormal noise. The failure occurred without warning. The contact received notification of NHTSA campaign number: 15v451000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000. VIN tool confirms parts not available.

Tl-the contact owns a 2008 Mazda Cx9. The contact stated that while urning the steering wheel a rattling noise was heard. The failure occurred randomly. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15v451000 (suspension). However the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The failure mileage was approximately 178,000. VIN tool confirms parts not available. Ec.