Mazda MAZDA6 owners have reported 155 problems related to body (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mazda MAZDA6 based on all problems reported for the MAZDA6.
Tl- the contact owns a 2009 Mazda 6. The contact stated that the dash board on the passenger side had melted causing a visibility hazard while driving during the day time with the sun reflecting onto the dash board. The cause of the failure was not determined the manufacturer and local dealer dean patterson Mazda(101 pleasant valley blvd, altoona PA. ) were not notified of the failure. The VIN was not available. The failure mileage was 102,000. Jft.
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all problems of the 2009 Mazda MAZDA6
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The contact owns a 2009 Mazda 6. While driving 10 mph, the contact heard an abnormal noise coming from the front of the vehicle. The contact parked the vehicle in the middle of the street because it was unable to be driven. The vehicle was towed to an independent mechanic. The contact spoke with woodhouse place Mazda (located at 8606 s 145th st, omaha, ne 68138, (402) 397-8300) and was informed that the failure was due to NHTSA campaign number: 18v631000 (suspension, structure). The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 144,000.
I have the open and dangerous recall ( # 2818i ) still pending at this time. It was hard enough just to get the dealership, in order to inspect the car for corrosion in the concerning areas. I don't feel that the car is safe to drive at this time and prefer that no one rides with me when driving it, just for the safety of others. I'm very concerned that this fix will not come soon enough and the problem keep messing up my cars alignment. Causing all sorts of problems driving it, especially at high speeds. That's when a wheel wobble starts to happen in the affected areas of the front passenger side of the car. Please help!.
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all problems of the 2010 Mazda MAZDA6
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Tl takata recall. The contact owns a 2010 Mazda 6. The contact received notification of NHTSA campaign numbers: 18v717000 (air bags) and 18v631000 (suspension, structure). The contact called sentry west Mazda at 508-281-8171 (located at 940 boston turnpike, shrewsbury, MA 01545) and was informed that the parts were not available. While driving approximately 20 mph, a loud noise was heard and the steering lost power without warning. The vehicle was towed to the same dealer where it was stated that the recall repairs needed to be performed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000. Parts distribution disconnect for NHTSA campaign number: 18v717000 (air bags) and VIN tool confirms parts not available for NHTSA campaign number: 18v631000 (suspension, structure).
Tl the contact owns a 2010 Mazda 6. The contact stated that there was extensive rust and corrosion on the vehicle. The vehicle was included in NHTSA campaign number: 18v631000 (suspension, structure). The vehicle was taken to mcdonald Mazda (10345 w colfax Ave, lakewood, CO 80215, (720) 449-9900) where the cross member was inspected, but they refused to install a side member (for reinforcement). The dealer also had not replaced the air conditioner drain hose and no rust proofing was applied to the cross member. The vehicle was not repaired due to non-compliance of the dealer and the manufacturer. The vehicle was not being driven. The approximate failure mileage was 103,981.
The car is only 8 years old and the sub frame has completely rusted out, deeming the car unfit to drive. This was only caught as I took the car in for estimate on brakes. I have 2 young children who ride in this car daily, so luckily no accident. I've noticed several complaints regarding this on the 2009 and 2010 models. Although I haven't been in accident (yet), I'm now forced to pay $2000 in repairs, or just replace the vehicle.
Tl- the contact owns a 2009 Mazda 6. The contact stated that while operating the vehicle the steering wheel was turned approximately one quarter to the left in order to drive the vehicle in a straight line. Also while driving at various speeds the vehicle would pull to the right. The vehicle was taken to an independent mechanic who diagnosed that the passenger side tie rod and suspension cradle was damaged due to rusting and corrosion of the subframe. The vehicle was not yet repaired. The manufacturer and local dealer was not notified of the failures. The failure mileage was 120,000. Jft.
Rust through of engine cradle frame on passenger side of vehicle. Discovered during oil change.
Driving on highway, I had to brake and realized I had to struggle to steer the vehicle properly. I heard a loud clunk when releasing clutch when I had to use it. My steering wheel was out of alignment. When I brought in for service they said the entire frame and underside of the body had rusted out. I do not have pictures yet.
While performing maintenance on 2010 Mazda 6 it was observed there was extensive corrosion to the front subframe. It is very near steering and suspension components and had the frame failed while driving it likely would have resulted in lack of control of the vehicle. Picture is attached.
Tl the contact owns a 2010 Mazda 6. While driving approximately 30 mph, the steering wheel started to pull to the right. The vehicle was taken to an independent mechanic who determined that the passenger side subframe was severely corroded and flaky. The vehicle was not repaired. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 200,00. The VIN was unavailable.
As I was driving down the interstate my steering wheel rotated clockwise and was at an angle and my car continued to go straight down the road. It felt as if I were driving on ice and was very hard to control the vehicle. While making a turn my front tires began to squeal. It was very hard to turn. When braking the car shook dramatically. I took it to a local auto mechanic because I thought it was possibly something with the steering. The mechanic called back and was shocked to tell me the sub frame was completely rotten and had broken. It was hard for him to believe that a car that was only 8 years old would have that much corrosion on the frame. I purchased the car brand new and have had the car for the entire 8 years with no accidents at all.
The right side of the engine cradle rotted away, causing the right lower control arm to break away and loosing control of the vehicle. I was only going approx. 15 mph on a side street and applying the brakes when this accorded. The vehicle only have approx. 85k miles on it.
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all problems of the 2011 Mazda MAZDA6
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This past week, while driving my vehicle to and from work on a public roadway, the steering wheel was off-center and the vehicle started to shift to the side of the road while vehicle was in motion while driving straight. I took it to an auto repair shop and they told me the sub frame is completely split in half and all corroded. The vehicle is undriveable right now. It's going to be very expensive to repair.
In August 6th, 2018, I was driving back from work with my 4y old son in quebec city at 50 km/h. When I want to stop at the red-light I sensed a significant loss of steering control to the right and I was completely shocked because I was just about to hit a cyclist. And my son was frustrated too. Luckily nothing bad happened. But from there I wasn't able to drive correctly, I held the steering wheel to 60 degrees to the left while going at 25 km/h to be able to drive straight and get back to my home. The following day I drove my car to the nearest garage, and to my surprise, the guy told me that the subframe at the right near to the wheel is completely corroded and the steering rack was separated from its mounts causing the steering loss. The garage owner told that he called Mazda to ask for a new subframe for me, but they told him that they don't have it in stock and they have already 5 more people with the same problem waiting for that. Knowing that I do rust check and treatment before every winter. I am very thankful to god that nothing bad happened while I was traveling with my family during our holidays. Mazda should recognize this as a serious and very dangerous defect since it is happening for a lot of people.
The front of the sub frame on the right side has rusted and the car is not driveable. The steering is pretty much disabled. I was able to get it to the shop which is a mile away. It will take two months to repair as parts are not readily available.
Tl the contact owns a 2010 Mazda Mazda6. The contact stated that their vehicle's dashboard was sticky and had an excessive amount of glare from sunlight. The contact stated that the glare made it difficult to see when driving. The contact stated that the dashboard was fractured on the passenger's side of the vehicle. The contact contacted the dealer fitzgerald Mazda of annapolis (1930 west st, annapolis, MD 21401, (410) 266-5700) who informed the contact the dashboard needed to be replaced. The manufacturer was made aware of the issue. The approximate failure mileage was 57,000. ## #vpic# 2 - VIN corrected, error in one position; 14 - unable to provide information for all the characters in the VIN. #vpic#.
Tl the contact owns a 2009 Mazda Mazda6. The contact stated that while the vehicle was at state inspected, the contact was informed that the sub frame was extremely corroded and that the vehicle was unsafe to drive. The vehicle was driven to marketplace Mazda dealer located at 3755 w henrietta rd, rochester, NY 14623, (585) 359-4900, for inspection. The contact was informed that the sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 87,300.
Recently while driving down a straight road about 35 mph my steering started to fail in order to keep the car going straight the wheel has to be turned to the left and held in place. The indicator lights came on that my brake assist system is off/failing. The car slightly jerks to the right when trying to stay going straight. There was noise coming from under the car when turning and going in reverse. Upon inspection for the body shop the subframe is prematurely rotting and that is why I lost proper steering along why the other issues occurred too. The car is inoperable and the subframe is not holding as it should.
I was driving home from work, when I noticed that my steering was not working right. Every time I hit a bump in the road it became hard to control. To stay straight, my steering wheel had to be turn almost completely left. I figured I was just badly out of alignment. I took it to the shop to get my alignment done, and they told me the sub frame was rotted out. The car is only 8 years old and well maintained. He was not able to explain why it was rotted out, but the rest of the underneath looked good.
While driving my 2009 Mazda 6 at 30 mph on a city street the car violently pulled to the right and I had to cut the wheel to the left in order to drive straight. I brought the car to a local mechanic who informed me that the car's subframe had significant rust and rot and was not safe to drive. The car is in otherwise good condition and has approximately 65k miles.
I was driving and making a turn when a loud clunking noise occurred and I lost stability of the car. In order to make it to the dealership (which was within a mile), I had to turn the wheel to the left and drive 10mph to maintain stability. Over the 2 days previous to the event I heard occasional clunking noises while driving. The mechanic found significant rust that had gone through the subframe on the front passenger side, rendering it undriveable. They informed me that this was a common problem they had been seeing and that the part is backordered months. The rest of the undercarriage was mostly rust free except for the subframe.
During a recent alignment, for my 2009 Mazda 6, I was informed by a mechanic that I could have a serious problem if the "suspension crossmember-engine cradle" is not replaced. After bringing the car to a body shop, I was informed it would not be wise to drive the car until this part is replaced. I was quoted $1,800 dollars for parts and labor. For a well maintained car with less than 100,000 miles on the odometer, I consider this an extreme and unreasonable repair.
The frame on my vehicle specially the �cradle� on the passenger side failed while braking. Specifically the ��cradle� is rusted and split almost all the way through. The vehicle is now undrivable. It is a severe safety risk.
I am writing this letter because I recently learned about a safety issue with my car during a routine oil change on Thursday, July 19, 2018. I was made aware by the mechanic that the subframe on my 2011 Mazda6 is covered in rust and should be replaced. Upon trusted inspections from two different auto shops, the result is the same: I need a new subframe because it is extremely dangerous if it broke away. I bought my car new in 2011, so I am shocked that a major structural component of my car is now compromised, putting my safety at risk. The subframe is on nationwide back order, which tells me (and both mechanics echoed each other) that this is a much bigger problem. My daily commute to my job has me driving on the interstate, at 70 mph, at a total of approximately 80 miles per day. I no longer feel safe when driving my car. I did some online research and discovered Mazda had over 20 reports from owners who say rust in their 2009-2010 Mazda 6s has caused, or nearly caused, a steering failure. This extended even further into other model models for subframe rot deemed dangerous. In 2016, Mazda had to recall 190,000 cx-7s for a similar issue wherein corrosion was causing suspension failure. Days later, 2. 2 million Mazdas were recalled worldwide. I called Mazda's customer service, but they declined to help me because �I didn't continue my relationship with Mazda", after my warranty was up. However, while under warranty, I only took my car to Mazda for service because I knew I had to due to the warranty, despite their complete incompetence. During the time my car was under warranty and was serviced at Mazda, they installed my driver's windshield wiper backwards. It popped off the next day during a downpour. Two times they didn't close my hood fully (once left oil cap on top of my engine). For these reasons, I sought out a more reliable mechanic after warranty.
On July 18, 2018 I was in frontal impact accident. While driving on a city street. I was alone and driving I did not have a phone in my possession or in the car at that time. The vehicle that hit me was traveling at least 40 miles an hour. The upper and side airbags did not deflate, the front airbag deflated sideways and missed my face completely. My torso hit the steering wheel and my sternum was fractured. My right ankle was bruised, scraped and sprained. Because of the severe pain I was in, I was not able to get out of the vehicle on my own. I carried out of the vehicle and laid on the grass. I was taken by ambulance in severe pain and could not stand or sit up I was diagnosed with a fractured sternum and sprained right ankle. Car is totaled $11,000. 00 worth of damage. I have not been able to work in 3 weeks because of the severity of the fracture on my sternum.
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At 70,000 and 9 years to the day since we purchased the vehicle the front sub-frame is dangerously rusted and close to complete failure. Detected during routine service.
When performing an oil change I noticed that the subframe / engine cradle on the passenger side near the right suspension was severely rusted. The subframe is no longer structurally sound and I have parked the vehicle until a repair is completed. The vehicle is no longer safe to be on the road. The severe corrosion appears to be isolated to the right side with the rest of the subframe showing surface corrosion normally seen in an area that uses road salt such as minnesota. I believe that the cause of this failure is the air conditioning evaporator drain dripping on the subframe. As you can see in the attached pictures there is no drain hose used to divert the water from the evaporator around the frame and overboard. This moisture mixed with the road salt created a dangerous amount of corrosion on a key structural component. I am glad I noticed this before an accident occurred.
On am of 06/08/2018, I felt something give in front end - felt like a broken strut initially. Driving home at 55-60 mph that afternoon, car became noticeably difficult to control - pulling hard to the right which caused audible metallic scraping noises from inside car and required me to keep steering wheel turned left at 30-45 degrees in order to maintain straight line. Car was very difficult to turn or keep under control. Made it to family member's house near my mechanic, and made arrangements to drop car off. On 06/12/2018, mechanic called to inform me that right front subframe/engine cradle was rusted through to the point that it had cracked. He was shocked that it didn't fail catastrophically at speed on highway. Mazda dealer advised to call Mazda directly to file complaint. Mechanic could not find a used/salvaged cradle to make repairs and Mazda dealer informed him that a cradle they ordered in December 2017 had just arrived in may 2018 - quoted price to repair was roughly $1,600 parts/$1,000+ labor. Car was bought new in September 2010 and has just shy of 84,000 miles.
The vehicle was purchased by me and given to my son to drive a year ago. The vehicle has about 120,000 miles and run perfectly except it won't pass a state inspection because the inspector says the subframe under the engine is so badly rusted, the engine could easily drop out from under the car while in operation. This is a safety hazard and were told Mazda is ignoring the issue.
Currently my car is stationary, unsafe to drive, in a repair shop. The front subframe on the right side is completely rotten to the core. All parts attached (suspension, wheel, etc. ) to the frame are falling off. The rotten part is chipping away. My car was making a clanking, banging noise (I believed the muffler or something was loose) so I towed it to the repair shop. When I returned to the repair shop, the manager said she had bad news, lord and behold, she tells and shows me the frame. I could have passed out. If I would have known this car had this problem, I would have never purchased it. To make it worst is the cost to repair the vehicle. My car is not repaired, Mazda does not have a recall on this vehicle issue which is not safe, and Mazda does not what to help with the expense. Nhtsa, this is very common problem with Mazda 6 2009 models; a lot of customers have identified this problem and it is unsafe to drive the vehicle. Please do something about this immediately. The current repair shop cannot fix the frame so I must have my vehicle towed to a collision shop. I am not very happy and I am not driving my car. I will go back and take pictures of the frame and send it to you.
The contact owns a 2009 Mazda 6. The contact stated that the dashboard was melting, shiny, and sticky to the touch. The reflection from the sunshine and approaching headlights from oncoming traffic at night affected the contact's vision to safely operate the vehicle. Hennessy Mazda (7261 jonesboro rd, building 2, morrow, GA 30260, (844) 237-2079) stated that the extended warranty was expired by six months and nothing could be done to assist with the repair costs. The manufacturer was contacted and advised the contact to call NHTSA. The failure mileage was 125,000.
I usually get my girlfriends oil changed on her 09 Mazda 6 4 cyl at a local shop but decided to do the oil change myself. Upon inspection while waiting for the oil to drain I noticed a significant amount of rust corrosion on the right rear where the subframe attaches. It's sad because we have only had the car a year and a half and before we bought it it was actually really clean underneath. I honestly don't see this 2009 Mazda passing inspection again and would like to know if Mazda will help out. Do we keep driving this car and risking our and everyone else's life's ? photo is just the bottom. Top side of cross member is much worse. Please help!!??.
Air conditioner drips on to engine cradle resulting in rot.
I was driving to a medical appt on local roads when I noticed a thumping sound from the front left, as if the tire were going flat. I stopped and inspected the tire and found no problems, so I continued on to the appt less than a mile away. Leaving the appt I felt the car suddenly pulling sharply to the right, and the dsc-off light came on. Turning right caused a loud squeaking noise. I drove immediately to a Mazda dealership that was fortunately only a mile or so away. They examined the car and found that it is unsafe to drive due to severe rusting of the front subframe (right side). They said that if I had hit a pothole the right front tire may have broken off, endangering my life and the lives of others. The dealership was unable to locate a used subframe, and new subframes are on backorder until June - leaving me to find alternate means of transportation for at least a month. Living in a northern climate I expect cars to rust, but a 9 year old car with only 70,000 miles should not have deteriorated to such a level this quickly.