Mercury Grand Marquis owners have reported 179 problems related to electrical system (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mercury Grand Marquis based on all problems reported for the Grand Marquis.
Lcm recall - the dealer will not order parts from the manufacturer for a failing lighting control module for my 2003 Grand Marquis. They told me that the parts are not available, and just don't drive after dark. I cannot get my headlights to work at random times. They will just shut off, or not come on at all occasionally. Car can be in motion, or stationary.
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all problems of the 2003 Mercury Grand Marquis
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I have had more problems with my 2004 Grand Marquis, the lights don't work, headlights go off while driving at night, airbags don't work, electrical, seats, steering, brakes, all of the electrical, catalytic convertor keeps going out, also engine problems, among many other things. I was in an accident, where my steering didn't work properly and I was hit by someone, not my fault, but my car ended up spinning so bad that I hit my head off of the steering and received injuries,,party in other car was not injured. I was also driving at night on the highway and my lights went out, I was hit from behind. . But also, because of my headlights and steering this has been happening, air bags, never deploy. . . Received some serious injuries, banged my knew also very badly.
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all problems of the 2004 Mercury Grand Marquis
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Cruise control will not work nor power on. Cigarette lighter outlet has no power.
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Car stalls when you go over a bump in the road while driving at 30 mph on a 30 mph road.
The contact owns a 2003 Mercury Grand Marquis. The contact received notification of NHTSA campaign number: 15v861000 (exterior lighting). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was experiencing a failure in which the exterior lighting randomly shorted while waiting months for the parts. The failure mileage was not available. VIN tool confirms parts not available.
I was driving on the highway I smelled a weird smell coming from the passenger side when I turned to look towards the direction of the passenger side front door it was smoking so I immediately pulled over to the side of highway as I was doing so the passenger front door caught fire. I finished pulling over turned the car off got out and pulled my fire extinguisher out trunk went to the back passenger side door in order to put the flames out in the front passenger side door. Truly upset and scared me. Can't understand why it happened. I did take the door panel off what's I figured it safe to and try to find where and how the fire started and as well to make sure the fire was completely extinguished. All I could see was some exposed wires that were partially covered in blue tape. I was very leary to drive on home but did so cautiously with windows down. Grateful I made it home and my family wasn't in the car. Took pictures they will be attached.
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Headlights will not stay on need to hold back the headlight switch.
The contact owns a 2004 Mercury Grand Marquis. The contact received notification of NHTSA campaign number: 15v861000 (exterior lighting); however, the part to do the repair was unavailable. Additionally, the contact stated that the headlights would intermittently become dim without warning. The vehicle was not repaired. The failure mileage was 177,000.
The contact owns a 2003 Mercury Grand Marquis. While driving at various speeds, the headlamps failed to illuminate without warning. The contact had to activate the high beams to see while driving at night. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The VIN was not included in NHTSA campaign number: 15v861000 (exterior lighting). The failure mileage was 265,000.
I purchased the vehicle as a used vehicle with 42900 miles. The vehicle has no history of an accident on the carfax report. The airbag light came on and the repair ended up costing over $1000 because new sensors had to be installed for the seat belt assemblies. The automobile mechanic said this is common for 2005 Ford automobiles. Why hasn't Ford issued a recall to correct the problem?.
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all problems of the 2005 Mercury Grand Marquis
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Tl-the contact owns a 2005 Mercury Grand Marquis. The contacta stated that the vehicle low beam failed. The contact had to engage the high beam while driving at night. The contact stated that an independent mechanic was contacted and the contact was advised that the headlights sensor may need to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 137,000. Li.
1 passenger seat belt not functioning properly 2 speed control not working 3 passenger side headlight not working in low beam only high beam.
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all problems of the 2001 Mercury Grand Marquis
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Tl- the contact owns a 2000 Mercury gran marquis. The contact stated that while operating the vehicle a burning type odor was present before black smoke began to pour into cabin from under the glover conpartment. The vehicle was examined by an independent mechanic who indicated that the failure was do to an electrical problem. No further information was available. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 75,000.
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The digital speedometer and fuel readings keep flashing on and off sometimes staying off for short periods of time while engine is running. Is this something under warranty.
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I was traveling on northfield road in bedford heights ohio and turned right on to the drive way that leads to wal-mart. The steering wheel snapped completely loose spinning around. I lost control of the steering and the car crashed into a curb before I could apply the brakes. This occurred approximately an hour after I picked up my car from liberty Ford dealership for repairs done in response to recall number 13s08 - steering column shaft and customer satisfaction program number - 14n01. (lighting control module).
Heater blend door actuator stuck no heat or defrost.
Tl-the contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving 45 mph, the headlights, signal , dashboard and interior lights failed without warning. The vehicle was taken to a dealer where it was diagnosed that the lighting control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 265,000. Ed.
After driving to mall my daughter realized that my head lights were not on. Checked all fuse (under dash and under hood). None were blown. Realized that had no dome light but did have map/reading lights. No tail lights or brake lights except third brake lights. Had brights if I held high beam lever. Had car towed to shop. Was told that it was the light control module (lcm). Was told that Ford had and extended warranty on this part. Took it to Ford dealer. They said that it was only for the 2003-2005 models and that my car was not covered. I think they should extend this warranty to the the 2002 models seeing that this is a common problem with earlier models and not just the 2003-2005 models. It is probably the same part.
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all problems of the 2002 Mercury Grand Marquis
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Previously shows an open recall from Dec. 2016 for cracking solder on headlights going into the circuit board. Needs a solution to correct safety issue.
Heater/ac damper control actuator is not working.
The contact owns a 2006 Mercury Grand Marquis. While driving approximately 65 mph, both headlights stopped working. The contact had to maneuver to the side of the road. The contact mentioned that the high beam bar had to be held backwards in order for the head lights to work. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 89,200.
As I was driving at night, my vehicle's low and high beams (lights) suddenly cut off. Unexpectedly, the road I was traveling became very dark because I live in rural areas in west virginia. Unfortunately, a second later, my car ran over a small boulder on the side on the road causing a damage (small cracks) at the bottom right hand side of my bumper. Nevertheless, I put the emergency lights on until I returned home right away. Earlier this week, I used the car again without any lights issues. However a day later, the issue returned again. This time I was traveling in the highway at 60 miles per hour. All low/high beam lights cut off. My only solution was to hold the "flash to pass" lever towards me, and the high beam lights would turn on. However, it is extremely cumbersome driving this way. I've been told by many mechanics that the main culprit is the lighting control module (lcm) and this safety issue has become extremely common in Grand Marquis especially 2005 models. Consumers and perhaps the government may need to further intervene, so Ford can do something about this safety/hazardous. In my case, my bottom bumper suffered, but it could have been worse - it could easily cause an accident at any given time. Currently, I only use my vehicle during the daylight hours. I've been told that repairs can exceed $700 or more and in some instances, the issue returns within a few months after replacing this part. This electrical issue should perhaps be further investigated as the lcm could be the main culprit, but something else could also be triggering the lcm to fail. Thank you greatly!.
I was driving along on a back country road with no moon or visible lights of any kind at 55mph when I lost all headlights, low beam and high beam did not work.
Driving home on highway at approximately 65 mph. Heard a click sound but did not relate it to lights immediately. It was just approaching twilight. I guess we did not immediately notice the lights as there was still some daylight. Next night driving in town after dark and the lights went out, just sudden darkness. We were on business hwy 23 going over the overpass in town and were able to get off on a side street and limp home hoping that we would not get stopped and cited. This is my vehicle that I use for my work. I now have to schedule my work around daylight hours as we can not find the light module to replace mine. This is a horrible danger to myself, my family and other drivers as well. We have called multiple places to find the module and they all say they can not get them. The most frightening of all, we have never been sent a recall notice on this. We are going to try a garage that services all the state patrol and police cars in this part of wisconsin. There are still some of the Mercury's out there in service. I suspect they will surely supply them with the modules. Hope to find one there so I can resume normal work hours and not have to schedule daylight only work meetings. I have loved this car for 8 years. Would hate to have to give it up for something like this but the fact that Mercury does not respond is upsetting to say the least.
Cannot shut lights off when I shut off the car. When I turn them on the sometimes work and sometimes don't. Riding down the hwy they just go off. I have been stopped by the police. Drivers window works sometimes and does nor at other times. Buttons for the passenger seat also works whenever it wants to.
Started vehicle to move it in my driveway. Put it in drive and throttle stuck open and vehicle slammed my garage corner. Tried putting it in park and it went into reverse (brake override did not work) instead and crossed street, went across neighbors landscaping stones and slammed into the house next door's front porch at which time the ignition shut down and the car came to a stop. Many thousands of dollars in damages to all three homes.
Headights go out unexspectedlyand w/o warning. This has happened at all differant speeds, in a parking lot 5-10mph, on roadway 30-45mph and on the highway65-70mph. Lights will come back on just as unexpectedly w/o appearent cause. Have shut down and restarted car with no effect, turned light switch on/off, no effect and then they will turn on after several minutes while parked. Sometimes the lights willl turn on and off several times before staying light.
What is your vehicle sales or service issue?:I received a letter from the Ford company about getting my headlights replaced. My headlights does not work at all and I have to hold my high beams in order to have some lights at night in order to see. This is very uncomfortable when driving with one hand especially, when I have my babies in the car with me. When I went to the Ford dealership in March. They told me that the parts were on back order until June or July. I went back to the dealership (lilliston Ford in kingsland, GA)in the beginning of December 2014. They told me that the parts are still on back order and that they're are 3800 people waiting on those parts. I've been pulled over numerous of times because of my hands slipping off of the high beams and I've had 2 accidents because of my headlights. I need to be put in a rental car are something until my lights are fixed. This is dangerous and is not a safe way to be driving at night. .
After leaving home in the dark with no problems, I stopped at a fast food restaurant and went inside. When I came out and started onto an interstate highway, I noticed how dark it was in front of me. Even though the light switch was on, I had no headlights. I continued toward the next exit, only to be stopped by a highway patrolman who noticed I had no lights. While stopped and talking with him about the problem, the lights come on again. I'm now afraid to drive the car if there's a chance that I'll need the headlights. Fortunately, the patrolman was sympathetic and issued no ticket.
My husband and I have had to make other arrangements for us getting back and forth to work after the headlights stopped working on this car. We went to the dealership who stated the part was on back order. We were just able to get the part placed on 1/21/2015 and it worked for the first hour. We took it back on 1/22/2015 and was told that the lighting controls (the switch that turns the light on auto, off etc) is not their problem. It seems they allow these problems to occur long enough to allow it to effect other things on the car then state there was only one problem approved without the out of pocket. However we had no problems until the headlights stopped working. The next thing that went were the dash board lights and now the brake lights. How do we know that depending upon the timeframe problem exists, it may have an adverse affect on other things? this has been a huge inconvenience and it seems they want a fatality before something is done about it.
Lighting control module intermittently not working. Not reliable for evening travel. Part on back order from Ford dealer with no estimated delivery date - I was told anytime from 1 week up to one month. Will need to rent a vehicle. What compensation for car rental do you offer due to the fact there is no estimated delivery date for this part?.
Headlights would not light had to hold the dimmer switch to flash. What is the potential cost of a fatality due to the headlights going out while driving down the road? wakeup Ford. . . . Don't you see the big picture or are your lights out too?!!!!.
Letter from congressman jones on behalf of constituent regarding a problem she has encountered with her 2003 Mercury Grand Marquis and Ford motor company; attn: william moore. The consumer received a customer satisfaction program notice, regarding a potential problem may exist with the electronic module, that supplied power to the headlights, may fail.
June 10 while driving 65 miles per hour my lights failed. I was fortunate there was no accident. Took car to Ford dealership and was advised it was the light module. Dealership advised that Ford acknowledged this was a faulty part and the warranty on said part had been extended for 15 years. The local dealership ordered the part 45 days ago but has not been received. I personally called Ford's customer service several times but Ford still cannot give me an estimated date the part will be received. This same dealership has worked on my car several times but no one mentioned the defective module. This could easily lead toe death and destruction. Your help in resolving this matter would be appreciated. My case #with Ford is 4861647-0822-z8 I ran google search and this is a very serious problem and many people are not aware of it.
Twice this happened I was driving and the car just turned off I couldn't control the wheel I had to hurry and put it on natural and start the car again, and put it in drive. Can you tell me if there was a recall on this vehicle it really scared me I was on the main highway or can you tell me what the problem is.
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