Instrument Cluster/panel Problems of Mercury Grand Marquis

The contact owns a 2003 Mercury Grand Marquis. The contact that the headlights were intermittently inoperable. Additionally, the contact stated that the instrument panel lights, the brake lights, and the turn signal lights were inoperable. The contact who is a mechanic, had inspected the fuses, the fuse box, and other unknown parts, but found no failures. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign number: 15v861000 (exterior lighting); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 160,000.

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The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 70 mph at night, the headlights became inoperable. While driving for approximately 30 more miles and exiting the off ramp, the headlights started to flicker. The headlights momentarily worked but then became inoperable again. The instrument panel warning lights illuminated and were flashing. The contact also detected an abnormal clicking noise from the steering column. The contact stated that the windshield wipers became stuck in the on position. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 210,000.

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Tl the contact owns a 2008 Mercury Grand Marquis. The contact stated that while driving at various speeds at night, the headlights intermittently failed to operate without warning. The contact also stated that the instrument panel went blank while experiencing the failure. The contact stated that the headlights resumed normal operation a few minutes after failure. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer referred the contact to a local dealer to have the vehicle inspected. The vehicle was not repaired. The failure mileage was approximately 72,000.

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