Seven problems related to side/window air bag have been reported for the 2010 Mercury Milan. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2010 Mercury Milan based on all problems reported for the 2010 Milan.
2010 Mercury Milan. Consumer writes in regard to drivers side airbag safety recall.
Takata recall there may be an issue with my passenger side airbag deploying properly in the case of collision. However, the automobile manufacturer has not issued a recall with instructions on how to resolve the problem.
Letter from senator nelson on behalf of constituent regarding a two year delay by Ford in recall of takata passenger side airbag.
"takata recall" - 16v-384 I received a recall letter notice in July of 2016 and called the Ford dealership right away. They did not have the part. I have inquired twice since and just called the dealership again who said they did not have the part and to call the Ford helpline. I just got off the Ford helpline and they said the part is still not available and I will be notified by letter when the part is available. I did express to Ford that I was worried about the safety of my passengers and was not happy about this. The person on the Ford helpline who identified himself as "eddie" said that Ford had decided that there was no danger and they had not had any complaints about the airbag malfunctioning so the car is safe to drive according to Ford. I inquired as to why only the passenger airbag was recalled and not the driver airbag or the side airbags. He said those others may be from a different manufacturer. I think that this has taken too long and I am concerned about the safety of my car. What is being done by the government to make takata correct this problem???.
Takata recall . We were notified years ago, still passenger side air bag not replaced. Now Ford is telling us not let anyone sit in the passenger seat. Ford had ignored all our correspondence. It's rediculous, will never purchase another Ford product.
Takata recall - got a letter from Ford back 5 to 7 years ago stating that my passenger side airbag was / needed replacement. I've been writing letter after letter to Ford corp every six months to a year and contacting my home dealership, gosch Ford in hemet, CA trying to get them to replace this bag. The last letter I got from Ford crop was dated 12/17 with an srn #16s26 / nhtsas recall 16v-384 stating that it was now 'my responsibility' and do not let anyone sit there. . . And will let me know when 'parts are available'. Really - how long is it going to take to get a "replacement bag"? this is ridiculous. Can you help? we their clients need accountability. Now. Don't put the blame on us. Ford - get the parts. I will be happy to send you all the letters that I've sent or you can contact ron/service manager at gosch/hemet. . . I've talk to him several times regarding this problem/issue and he blames it on Ford corp. Not getting him/them parts/airbags and many customers are waiting for them.
My wife had a green light and proceeded through and intersection. Someone in ran a red light and t-boned her in the drivers door doing approx 40 mph. None of the side curtain (or any airbags) deployed. My wife suffered head injuries and bruising to her legs and shoulders. The vehicle was only 5 months old and has been totaled. It has been a week since the accident and she has had a headache and neck pain since.