Automatic Transmission Control Module Problems of Mercury Monterey

Tl the contact owns a 2005 Mercury Monterey. The contact stated that the service engine warning indicator illuminated while shifting from park into reverse. In addition, the vehicle lost power without warning. The vehicle was unable to be driven. Rivertown Ford (1680 whittlesey rd, columbus, GA 31904, (706) 653-7420) indicated that the power train control module needed to be replaced and that the part would need to be ordered. In addition, it was stated that water intrusion caused the failure. The vehicle was not included in a warranty campaign. The contact referenced NHTSA campaign numbers: 06e056000 (fuel system, gasoline) and 12v006000 (power train) as possible causes of the failure. The manufacturer was notified. The VIN and failure mileage were not available.

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Tl-the contact owns a 2004 Mercury Monterey. The contact stated that while driving at approximately 40 mph, the vehicle stalled, the contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was taken to multiple dealers and independent mechanics who were unable to diagnose the vehicle. The failure persisted and the vehicle was taken to yet another independent mechanic who diagnosed that the pcm needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000. Oo.

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My wife was leaving work, when she attempted to drive her van home the van would not go into gear and kept stalling. I just thank god that this didn't happen while she was on the interstate. She works part time for a Ford dealer and we were able to roll the van around to the service area. Three days later the service writer notified us that it was a defective pcm module. Apparently there is a known defect that because of a design flaw water is able to drip onto the control module thus shorting it out and rendering the car useless. I read several complaints on line as well as discovering that Ford knows about this condition and even has a TSB out concerning this situation. I called Ford and explained what happened and even mentioned the known TSB. They were not very sympathetic and would do nothing to help me out. When I said I was going to file a complaint with the NHTSA they invited me to do so. The needed repair is going to run me roughly 800. 00 dollars to fix. I have to put out my hard earned money to fix something that Ford is aware of by the existence of their own TSB. I do not feel I should be financially responsible for Ford's mistake, the dealer should have offered to fix it for free regardless of being out of warranty. We have been very inconvenienced by this being one car down. There are seven fords in our family and I have owned fords all my life. I previously lost a lot of money on a 99 windstar that lost it's transmission at 80k. I will more then likely buy another Ford but I have to say that I am toying with the idea of switching to another brand, one that stands behind their product instead of turning their backs on a loyal customer. Other manufactures offer 100k or ten year warranties, why can't Ford? I firmly believe that myself along with others with this same problem should be compensated by Ford, they are clearly negligent in this situation.

Multiple times loss of power and ability to drive. Rpm's jumped all over and vehicle would stall or not start at all. In and out of shop over 2 months leaving me without a vehicle or driving a loaner car. Finally replaced pcm and wiring harness. Not even a year later the exact same problem is occurring again and warranty is expired. Also found out another vehicle was in the shop at the same time with the same problem.

Stall engine with no power for forward or reverse. Malfunction indicator comes on and the vehicle will not start for more than couple seconds. Multiple abs and drive codes based on the eec test. Repair shop inspects the vehicle and found water intrusion to the powertrain control module (pcm) and the connector pins where short out.

Engine began to miss at 65+ miles per hour. After looking at the pcm and seeing water in it car was fixed as per Ford's TSB. Now car will stall out at random. Dealer does not know what is wrong with the car. Car stalls in reverse, and drive without warning. It is dangerous to drive.

The contact owns a 2005 Mercury Monterey. The contact stated that while driving approximately 50 mph, the engine misfired and caused the vehicle to be jolted forward. The vehicle was taken to the dealer for diagnosis. After diagnosis, they advised him that water was entering the pcm and causing the failure. The vehicle was repaired by the pcm being resealed at the connector. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 50,000. The current mileage was approximately 65,000. The VIN was unavailable.

The contact owns 2005 Mercury Monterey. The contact was driving approximately 25 mph when the engine stalled without warning. The engine restarted, but the failure continued to occur. The vehicle was taken to an authorized dealer where they replaced the pcm. The manufacturer was made aware of the failure. The approximate failure mileage was 66,000.