Automatic Transmission Torque Converter Problems of Mercury Monterey - part 1

My family was traveling on the I-65 south interstate and the van, 2006 Mercury Monterey, stop responding in the middle of fast traffic. It took me by total surprise. The engine was still running. So, I initially thought it had accidently went in neutral but that wasn't the case. I tried a lower gear with not luck. Not wanting to be stuck in the middle of the interstate I then turned on my hazard lights and frantically maneuvered the van to the side of the busy interstate road. Once on the side of the road my husband tried every gear and the van wasn't responding in any of them. We ended up getting it towed to our house. After we got home my husband started researching the problem because he had never heard of a vehicle stop responding like that without any warning signs. He said this has to be vehicle defect and looked up recalls for the van on the NHTSA. Org website. There wasn't a recall for this issue but there were plenty of complaints about this exact safety issue. After doing more research we found that the 2004 model of this van had the same issue which Ford did do a recall for the torque converter. The Ford company needs to be immediately notified that this is also a big safety issue with the 2006 model. One the reasons my husband bought the vehicle was because it was built by Ford and he trusted their products. I hope Ford will take the complaint seriously and stand behind their product and get this safety issue with the torque converter on the Mercury Monterey 2006 vehicles resolved quickly.

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Tl the contact owns a 2006 Mercury Monterey. While driving 70 mph, the vehicle failed to respond as the accelerator pedal was being depressed. Also, the rpms increased to high. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic who stated that the torque converter was stripped. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 141,000.

Our van was driving just fine and suddenly, with no warning at all, went into neutral, stopping in an intersection. The vehicle only has around 88000 miles on it. It was towed to the dealer, and the Lincoln dealer diagnosed that the torque converter had failed. I noticed Ford had already recalled all of the 2004 freestars and 2005 Montereys for this problem, but yet somehow my 2006 with a September 2005 build date was not part of the recall. So guess what? Ford knowingly left me in an unsafe vehicle, and now I'm responsible for the repair bill. Ford so very clearly knew about the problem and never corrected the problem by the time by vehicle was built. Nhtsa needs to encourage Ford to recall all the 2006 and probably all the 2007s as well. Ford should be paying for my repair, not me.

I purchased the 2004 Mercury Monterey van VIN 2mrda20244bj01622 from good friends, while driving down the highway with my family the torque converter and outputshaft failed, upon telling my friends about this they gave me a letter from Ford stating there was a recall on these parts, so I call sheehy Ford in richmond va, they tell me there is no recall on this part. . . . . . Then I call richmond Ford and they tell me sheehy Ford performed the recall. . . So I call sheehy Ford and try to get an explanation, then they tell me it was performed 18,000 miles ago, my friends that sold me the van said that the recall was never performed, can someone please look into this? it sounds to me the dealer does not want to perform the work to fix the recalled parts, there must be paperwork where the work was completed and signed off on. . . . And according to Ford only 18,000 miles ago, they said the recall was performed at 92,000 miles, the van currently has 110,000 miles. . . Can someone please help me? thanks.

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As of today, January 22, 2018, I had to have the van towed to a transmission shop as yesterday, January 21, 2018, the transmission locked up while in light traffic. Praise god was able to get it to a nearby parking lot until the wrecker came. After researching online it has become clear this vehicle has had several incidents and repeat incidents with Ford motor company torque converters. The shop I've taking mine to actually rebuilds them. As for the incident which occurred on the 21st, was driving when a sudden loss of power and once van was pulled off road and parked, car was still running; however, no matter what gear I would put it in, there was no movement, just revving.

The contact owns a 2005 Mercury Monterey. The contact stated that the gears failed to shift into drive and reverse without warning. The wheels spun when the failure occurred. In addition, the transmission was replaced prior to the failure by bill estes Ford (450 n northfield dr, brownsburg, in 46112, (317) 852-2231). The failure continued and was taken back to the dealer for further diagnostic testing. The dealer stated that a manufacturer recall had been performed and provided no solution other than stating that the torque converter may need to be replaced. The manufacturer was notified of the failure, indicated that a recall had already been performed, and recommended the vehicle be taken to the dealer for diagnostic testing and repair. The vehicle was unable to be driven. The approximate failure mileage was 145,000.

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The contact owns a 2006 Mercury Monterey. While driving 20 mph, the vehicle failed to accelerate without warning. The vehicle was towed to a dealer where it was diagnosed that the torque converter failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 71,080.

Vehicle had sudden loss of motive power while driving straight and accelerating to 60mph highway speeds, almost causing multi-car accident. After coasting to shoulder, the transmission would not engage in any forward or reverse gear. This serious safety defect could have lead to the death of myself and my family of five. Towed vehicle to the local dealership who told us they were aware of a recall for the 2005 Mercury Monterey regarding that issue and Ford's recall campaign number is 11s25. The recall described this exact failure. ("summary: Ford is recalling certain model year 2004 and 2005 Ford freestar and Mercury Monterey vehicles. The torque converter output shaft may fail. ") however, after they entered the VIN number for my vehicle, they said the recall was not extended to that vehicle. That is wrong since this is a serious safety issue and would cause injury or death.

Tamara recall. On 5/26/15 the man I bought my 04 Mercury Monterey van 4. 2l had problems with it surging when stopping or barely moving. Found bad trans,had it rebuilt, found motor mount, trans range sensor bad also torque converter and over haul kit,3 shift sol and reverse boost valve. 6 months later I bought it. On dec7,2016 my van didn't seem right to me I could tell it had a skip and seemed slugeshed when it would shift. My check engine,and transaxle light came on as long as I keep it in 1,3or drive it don't come on or blink so I looked in the owners guide to see if I could find something. Seen where it has to do with the transmission, transaxle, and alot more. So I got on the fords website seen a list of recalls so I put my VIN# in and sure enough there I was. I have almost got hit when I was trying to get back home. If my van had completely went out and started do all of that when I was getting on or off the highway or interstate,on a train track it could of been bad it. It could of killed us. And it seems like what is going on now so I will say transaxle, power train, toque converter and over haul kit,3shift sol, and boost valve if I was a guessing all I know is I want my van again back running right again. Rt.

I purchased the 2004 Mercury Monterey in February of 2016. I began to have issues around November of 2016 with loss of power while driving, or excellerating. The vehicle seems to have issues after it has been driven for more at least 30 minutes. I believe it is the torque converter, after readin about issues with this model. I checked and the converter was replaced in 2013. I have read many cases where these vehicles continue to have similar issues after the recall has been completed.

The contact owns a 2004 Mercury Monterey. While driving approximately 50 mph, the contact experienced hestitation and vibration. The vehicle was taken to an independent mechanic who diagnosed that the torque converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 109,500.

While driving on a busy road I started to lose power and could not go over 30 mph. I coasted home and had to call a tow to the dealership, williamsburg Ford. The dealer confirmed that the transmission needed to be replaced. There had been a recall on this vehicle in 2012 for the torque converter which was replaced by the previous owner. However, it is obvious that the damage was already done and the transmission went out at 70000 miles which should not happen on any car. I sent you an email previously on this issue and have not heard back. I called Ford and they said they wouldn't do anything about it. This is not right and something should be done. They should stand behind their product when it comes to safety.

For about 3 weeks the car shuttered between 40 and 50 mph. Then, while driving on a busy road traveling about 45 miles per hour, I began to lose power, the rpm's jumped erratically, and the transaxle light started flashing. I took the car to wiiliamsburg Ford (dealership) and they did a diagnostic that indicated a transmission problem 3rd and 4th gear. I contacted Ford as there was a torque convertor recall because of a faulty part causing damage to the transmission. They said the torque convertor was replaced in Aug. Of 2012 by the previous owner under the recall. If that corrected the problem the transmission should not have failed at 70000 miles. The torque convertor most likely damaged the transmission before it was replaced and shortened the life. Ford is telling me that they will not cover this since the torque convertor was replaced but this should not have happened if it was done correctly.

I submitted a complaint on this vehicle about two weeks ago. I wanted to add some additional information. Just to recap: this 2005 Mercury Monterey was recalled in 2012 for the torque convertor. The job was completed at a dealership by the previous owner when it had less than 30000 miles. The transmission went out again at 70000 miles. Traveling down a busy road I lost power and could not accelerate over 30mph and the rpm's jumped erratically and the transaxle light came on. Towed it to the dealer that confirmed it was the transmission and then towed it to a transmission specialist. They said the transmission was shot and replaced the following parts: master OH kit, band, piston, servo, torque convertor. The total cost was $1814. 00. The mechanic confirmed that this should not have happened at 70000 miles and just a few years after the recall. The original torque convertor must have done more damage than what was repaired in 2012. I feel that Ford should pay for the transmission rebuild as it is obviously a result of the original recall.

The contact owns a 2006 Mercury Monterey. While driving 70 mph, the vehicle stalled without warning. It was diagnosed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000.

Was driving down main street in monroe wis when car just went in to nutral and we just costed. Luckely had enough speed to get in a parking lot. Left 2 86 year olds and 1 92 year old sitting in the van at 10:30 at night luckely a relative could get us. Towed van to dealer was told torque converter had stripped the out put shaft splines that this was a recall on the year before.

Tl-the contact owns a 2004 Mercury Monterey. The contact stated that after stopping and the n depressing the accelerator pedal, the vehicle failed to accelerate without warning. In addition the contact stated that the vehicle failed to switch into the park position. The vehicle was towed to a dealer where it was diagnosed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was previously repaired under under NHTSA campaign number:12v006000 (power train). The failure mileage was 105,000. Ss.

The contact owns a 2006 Mercury Monterey. While driving approximately 40 mph, the vehicle decelerated independently and failed to accelerate. The vehicle was towed to a dealer for diagnostic testing. The technician stated that the torque converter needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA campaign number: 12v006000 (power train); however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.

Vehicle making clanking noise when pressing gas pedal. Three different mechanics said it is in transmission and could involve the torque converter again.

While I was driving,the 2007 Monterey Mini-van suddenly stopped responding to the accelerator. The brakes were still responsive, as was steering. There was absolutely no warning to this abrupt problem, and it was particularly worrisome because there were vehicles following me on the 4-lane road and I was unexpectedly not moving besides coasting to a stop. The vehicle had to be towed. Our mechanic, not a dealer, suspects the torque convertor. Of note, the 2004 and 2005 Montereys were recalled for torque convertor failure because it was a safety issue. The only other years of Montereys that were made, 2006 and 2007, should be investigated for recal, also. This type of failure- while the vehicle is in motion- is exceedingly dangerous.

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The contact owns a 2006 Mercury Monterey. The contact stated that the vehicle failed to shift gears. The vehicle was taken to a private mechanic who stated that the torque converter needed to be replaced. There were no repairs completed on the vehicle. The manufacturer was contacted. The failure mileage was 68,056.

Was at at stop light went to pull off and it stopped and lost power at the light pulled over to the shoulder had it towed. The mechanic told me it was the torque converter issue that Ford recalled for the 2005 year Mercury Monterey but not for the 2006 year model. I called Ford and the told me they was sorry but there was nothing they can or could do for me.

Vehicle lost power forward and reverse. This vehicle is on the second torque converter due to torque converter malfunction. The first replacement occurred April 2009 and the second occur December 2013. Both times the Mercury/Ford replaced the torque converter, first time under recall the second time the owner paid for repair. In addition to the danger and cost this defect caused me, I am unsure if the replacement transmission torque converter is any better than the original transmission torque converter, since Ford states in the safety recall notice that the replacement parts are not currently available and the first replacement April 2009 was completed many years before parts were available with the recall notice of January 4,2012. As a result these converters have experienced worn pump drive splines causing the vehicle to lose power. See Ford recall # 11s25 or NHTSA #ea09016.

Crossing over busy road and when pressing gas petal there was no power. All it did was rev the engine. Luckily I was able to glide to a side road and have the vehicle towed. Mechanic said it was the torque converter that was bad.

10 months ago, in December or 2012, we received a recall notice (11s25) for the torque converter to be replaced on our 2004 Mercury Monterey. We were torn as to whether we should have the recall performed, as we had never had a problem with it in 88,000 miles. But the recall notice made it sound like it was a safety issue and with my wife driving our 3 kids around we reluctantly decided to have the recall performed. So after 10 months, last week she went to back out of the driveway and clank clank - no power, forward or reverse. I had it towed to our dealership and they confirmed the problem was the torque converter - the same one they replaced under this recall 10 months ago. However the car had surpassed the 12,000 "warranty" of the recalled/replaced part by 889 miles! I spoke with the dealership and with Ford motor company, I escalated it to management at Ford motors and all are basically telling us that too bad, the repair cost is $1800 and they will offer nothing. If we had never had the recall done, we would not be in this situation. We had no problems prior to the recall and I feel Ford has simply replaced a faulty part (or non-faulty as was with our case prior to the recall) with a faulty part. A torque converter should last 100,000+ miles. Not 12,889 miles. Even if we could afford it, we don't want to spend $1800 to have something "fixed" again that will just leave us stranded with another $1800 bill in a year with another faulty torque converter.

The contact owns a 2006 Mercury Monterey. The contact stated that while accelerating, the vehicle attempted to stall. The contact shifted into park and then drive, but the vehicle would not accelerate. The contact also shifted into reverse but still no response. The contact took the vehicle to a local mechanic, who stated that the entire power train needed to be replaced. The contact did not have the power train replaced. The failure mileage was 66,000. . . . Updated 03/07/14 the torque converter was replaced. Updated 03/13/14.

My wife was pulling out onto a busy street after being stopped at a stop sign and after making the turn and trying to get up to the speed of traffic she noticed that the car had quit accelerating. After losing drive power unexpectedly she was able to coast over to the side of the road to allow the approaching cars to pass. The engine of the car continued to run, but placing the car into any gear did not engage. We had to have the vehicle towed, and found out that the torque converter had failed.

The vehicle was going at 35mph, all of a sudden there was loss of motive power without warning, engine would rev up but car would not speed-up instead started slowing down. Heavy traffic, but other drivers were very considerate when they noticed the emergency light turned on and that my vehicle not moving with the traffic. Pulled into left lane to pass traffic & tachometer spun but there was no power - vehicle was coasting with what appeared to be no connection between the engine & the transmission. I was able to steer the vehicle to outer lane with the momentum already built up and made it to the parking at gas station. Tried after 10 min. . Gears would shift fine, engine would accelerate fine but the vehicle would not move. Vehicle had to be towed to home 10 miles away. Upon investigation I discovered there was already a recall issued for in Nov. 2012 for Mercury Monterey 2004 transmission and torque converter issues resulting in sudden loss of motive power. I did not receive any notification from Ford company about this recall.

My 2004 Mercury Monterey had a recall job done on the transmission replacing the torque converter approximately two months ago. I was driving home from church today, and the transmission stopped working. My family ended up stranded. It was lucky for us that the street wasn't busy so that we didn't have an accident. The consumer was informed the problem was completely unrelated from the previous transmission repair. Updated 04/01/13.

2004 Monterey was serviced by Ford/Mercury dealer per recall 12v-006 as safety prevention repairs at 110677 mileage between 08/14/12 and 08/17/12. Invoice states "11s25 torque converter replacement" was completed. Vehicle was returned to customer . Less than five months, on 01/12/13, at 112360 mileage, upon arriving home, the vehicle lost forward and reverse power while attemping to turn it around. It is difficult to understand because the "safety recall notice 11s25 / NHTSA recall 12v-006" states that "it may be possible for your vehicle to lose forward and reverse power while driving due to worn splines in the transmission torque converter". However it would seem unlikely that anything would be "worn" within the short time period and low mileage indicated as follows: note that the "11s25 torque converter replacement" was completed less than five months before, (08/17/12 until 01/12/13). Also note that the mileage difference between the dealer repair invoice (110677) and the point of forward and reverse power loss (112360) is only 1683 miles.

While driving, the vehicle suddenly lost forward gear. After coasting to the side of the road we found that the vehicle has lost both forward and reverse gears. The vehicle could not be moved under its own power. Nothing else on the vehicle was affected. Ford has a powertrain recall for the torque converter on the same model vehicle produced in 2004 and 2005. The 2006 model has the same powertrain components and it seems that the recall should be extended to the 2006 model also.

2005 Mercury Monterey. Consumers writes in regards to recall concerning transmission torque converter the consumer was informed that parts would be available in the 2nd quarter, which has since passed and the parts are still not available. Recall # 12v006000.

After leaving a parking lot and then achieving 55 mph, I entered a left hand turn lane in order to make a left hand turn. After waiting for a minute or two for oncoming traffic, I attempted to accelerate to complete my left turn, to no avail. The vehicle wouldn't move, and the engine would only rev up, as if in neutral. After confirming the vehicle was in fact in drive gear, I continued my attempt to accelerate, and then finally the transmission "clunked" and went back in gear, enabling me to drive on my way. A few months later, I received the recall notice in the mail for this very problem and so I made my appointment to have the torque converter replaced. This occurred in oct 2012 mileage 92,000. Since then, the problem has not been fixed, if anything, it has continued to get worse. The vehicle seems to shift ok, but this episode happens after coming to a complete stop, and then attempting to go. I've had several "near misses" with this condition, and I'm worried for my wife and kids when she's driving. I've made an appointment to have this problem evaluated next week, and I'm hoping that it's still covered under the warranty. Current mileage 114,000.

2004 Mercury Monterey. Consumer writes in regards to recall notice concerning transmission torque converter defect the consumer stated he received a recall notification on March 29, 2012. The notice stated he would be notified again by mail when the parts would be available. However, on July 23, 2012, the consumer suddenly lost all power to the vehicle while driving on the interstate. The vehicle was towed to the dealer, where an inspection revealed worn splines in the transmission torque converter. The dealer informed the consumer it would take a week to complete the repairs. However, a week turned into a month. The vehicle was finally returned to the consumer on August 24, 2012.

The contact owns a 2004 Mercury Monterey. The contact stated that she received notification of NHTSA campaign id number: 12v006000 (power train:automatic transmission:torque converter) and took the vehicle to the dealer for repairs. The dealer did not have all the necessary parts in order to perform the recall repairs. The vehicle was not repaired. The manufacturer was notified of the issue and advised the contact to go to a different dealer to have the recall repairs performed. The contact had not experienced a failure. The current mileage was unknown.