Power Steering Pump problems of the 2007 Saturn ION

The contact owns a 2007 Saturn Ion. The contact stated that the vehicle was serviced by a dealer (horne motors of show low, 1-888-522-8962, 1700 s white mountain rd, show low, az 85901) for a manufacturer recall concerning the electrical system. The recall remedy caused a failure and no solution pertaining to the ignition switch, which also affected the steering. The dealer replaced the fuel pump, steering column, and ignition. The dealer also provided two keys that were to be reprogrammed; however, they failed to lock and unlock the doors. The contact had to use the key fob. In addition, the steering wheel locked when making a left turn and the vehicle stalled several times intermittently. The vehicle was inspected by three locksmiths. One of the locksmiths stated that the steering column was loosely connected. The vehicle was also serviced by (molle Chevrolet, (816) 229-8800) who stated that there was no warranty and recall to provide a solution. The manufacturer was notified of the failure. The NHTSA campaign number was unknown. The approximate failure mileage was 130,000.

I purchased the vehicle in March 2014. On 7/17/2014 the ignition switch was replaced at asheville Chevrolet in asheville nc. I had not had any issues with the ignition at that time. On 11/3/14 the car stalled while I was driving. I took it the the dealership on 11/5/14. The dealership kept the car for 11/5 and 11/6 and replaced the ignition coil and spark plugs and stated that is needed a map sensor repaired. They verbally informed me that they checked the ignition switch again and checked the fuel pump for leakage (which was another recall). I drove the car home on 11/6/14 and it stalled again within 20 minutes. I called the dealership back on 11/7/14 and was informed that technician that worked on it was not there and they would call me back on Monday (11/10). On 11/10 I talked with the dealership again and was informed that the technician that worked on the car was fired on 11/7 and I could bring it back in for them to check it. I took the car to another mechanic on 11/10 who could not do any work as the computer needed to be "flashed" as it had not been reset when work was done by the dealer which prevented them from identifying any issues that may exist. I brought it back in on 11/11 and informed them that the car is still stalling with the exact same issue that I brought it in on 11/5. The dealership could not confirm that anything was ever checked regarding the ignition switch replacement and stated that the already replaced the recalled ignition switch. They further refused to reset the computer and denied the need for any further work. The vehicle continues to stall when the car is driving and the dealer is well aware of this issue though they refuse to take any action.

Fuel pump cracked; difficulty steering; ignition switch failed.

I have a Saturn Ion 2007 with 54433 miles and the power steering pump went out. There is no recall on this. But there is on the cobalt which has the same pump.

I was driving down the interstate in April 2010 when my power steering went out on my 2007 Saturn Ion 3 causing me to almost be in an accident. I pulled over to the side of the road and turned the car off then back on and the power steering acted fine. Took it to the dealership only to find out this is a "known problem" and they fixed it. Then in July, 3 months later, I had a very strong odor of gasoline and was having problems starting the car. I took it to the dealership where I was again told this was a "known problem" and they fixed the gas pump. Now, I have terrible gas mileage and am being offered no assistance.