Saturn Outlook owners have reported 27 problems related to power steering pump (under the steering category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Saturn Outlook based on all problems reported for the Outlook.
My wife was driving the vehicle was stopped at a red light when the power steering pump I will say exploded fluid everywhere and the vehicle would no longer turn at all I'm 6'1 270 athletic and could not move the steering wheel. . . I have read so many people having the same power steering issue and and no recall has been made. . .
See
all problems of the 2009 Saturn Outlook
🔎.
The contact owns a 2007 Saturn Outlook. The contact stated that the vehicle experienced a loss of power steering while being operated at 30 mph. The failure occurred without warning. The vehicle was brought to a dealer where it was diagnosed that the power steering pump and steering gear assembly were defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.
See
all problems of the 2007 Saturn Outlook
🔎.
Loss of power steering while driving through dangerous terrain. Multiple times on all types of roadways. Whole package is leaking and dealer states that the power steering rack, pump and lines need replacement along with alignment, vehicle now has 83000 miles on it. Cost per the dealer is around $2800. Mostly noticed while braking and attempting to turn steering wheel. Can regain steering by releasing brake and accelerating. Speed does not matter as it happens both from stand up to 70 miles per hour. Direction does not matter as it seizes up turning both to the left and right. Not safe for travel especially with occupants.
Tl-the contact owns a 2008 Saturn Outlook. The contact stated that while driving 45 mph, the steering wheel pump went out making it difficult to turn the vehicle right or left. The vehicle was taken to a dealer where it was diagnosed that the steering wheel column is causing the steering wheel pump to fracture. The issue recurred. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 71,000. Ad.
See
all problems of the 2008 Saturn Outlook
🔎.
I was driving my 2007 Saturn Outlook when the power steering went out and I went off the road hitting a culvert head on. The frontal air bags failed to deploy. The driver seat on impact broke off of the frame of the vehicle. The only thing that saved my life was my seatbelt. The vehicle was towed to a dealership and after they hooked it up to their diagnostics, they found that there was a mistake in the sensor codes. The code showed that the vehicle rolled over. The vehicle never did roll over whatsoever. Also the power steering pump was defective and later a recall came out informing owners of this. After research I found that previously there was a recall for a defective air bag module. This had been replaced. However the airbag still did not deploy during the front impact collision.
Complete loss of steering assist, vehicle nearly impossible to turn at low speeds (I am a 6'-1" male in good physical shape). Nearly caused crash due to inability to turn at low speed. Extremely concerned with safety as normal driver is my wife with our 2 kids in the vehicle, I am certain she would not have been able to steer the vehicle given the difficulty I had to turn the wheel. Took to nearby trusted, licensed mechanic, after diagnosis found that needed new power steering pump and rack and learned that there is a known problem with power steering pump and rack in this and "sister" gm vehicles. I verified this by finding numerous similar posts in on-line forums. Mechanic replaced the power steering pump and rack at a cost of $1,100. I feel lucky that there was not an accident, and now upset that there is such a widespread problem out there that could cause injuries and is costing consumers big $ to repair.
I was entering a turning lane and turning from the highway onto the road of my residence. The power steering stopped working and I could barely turn the wheel to make the turn. There was a car coming that could have hit me. Since the first incident, this has been occurring more and more frequently always at slow speeds (backing out of garage, in parking lots, making turns, etc. ). On one occasion, I was exiting the freeway on a ramp that is curved and leads directly onto another road. During the curve, the power steering quit working and I almost ran off the road trying to make the curve. It seems to always happen when my foot is on the brake. I had the car evaluated by the gm dealer, and they told me that the power steering pump needs to be replaced at a cost of approximately $750. A recall for this same problem was issued by gm on March 31, 2014, but my vehicle was not included in the recall. When I called gm's corporate offices to ask why it was not included and try to get them to make the repairs, they refused to do so. I really believe this is a safety issue and that the recall should be expanded to include all affected models and years. If you do a simple google search on the internet, you will find thousands of cases of the same issue in many gm models that have not been recalled.
See
all problems of the 2010 Saturn Outlook
🔎.
I have been experiencing intermittent power steering loss at low speeds for several months. After viewing hundreds of complaints from owners of other similar year model vehicles on the lambda platform I contacted gm/Saturn about a possible recall. After speaking with a customer service rep we took our vehicle to our local dealer for diagnostic testing and it was determined that the power steering pump needs to be replaced. When explaining to the shop employee the problem he said that he was aware of what to look for because he has heard of many complaints identical to ours. The gm rep told us that she was placing our vehicle under a recall and that gm would absorb all charges related to repairing this issue. Once we called to check the status of the vehicle we were informed that this was not the case and gm would not be covering the repairs. I spoke with gm again and explained that unexpected loss of power steering was an important safety concern and was told that the vehicle was not under a recall and that there was nothing else to be done. I believe that this issue needs to be addressed through a recall. In my opinion the number of owners having this issue is too high to be considered a coincidence and is the result of a defective power steering pump.
My 2008 Saturn Outlook started to lose steering at low rates or speed between 5mph to 15 mph. It becomes almost impossible to steer the vehicle when driving at low speeds. The steering will lock up and I took it to the dealer and told me it was the steering gear and steering pump; both need replaced. I know this is a known safety issue and need to have it replaced as I have a 5 month child and am unable to afford the $2000 cost that gm quoted me. I have researched this and it seems like this is a common issue. I am afraid to drive this vehicle due to the steering issue.
I took my 2009 Saturn Outlook xe to the gm service center yesterday only to find out at 45000 my steering rack and pump needs to be replaced at $1300 +. Also, my timing chain is gone. My air conditioner stopped blowing cold air for the second time and lastly when I turn on my defrost it comes out at my feet. The air and the defrost I am still waiting for them to figure out the problem. How can gm get away with this. I haven't even reached 50000 miles and my car needs close to $5000 in repairs. Gm need to stand behind their vehicles and put out a recall on the steering rack before someone gets seriously hurt or killed. Please, someone do something.
While in a stopped position, I tried to accelerate and my transmission would not go into gear. I was stuck not being able to pull over to get out of traffic, because my car wouldn't go into gear. I put it into park, then back into drive several times, and I finally got it to creep enough in low gear to get it to the side of the road. This could have been a disaster if I were trying to pull out into traffic. The car was in the shop prior due to the transmission slipping. This was not covered and cost me $3000. I am still not sure this corrected the problem and I don't feel safe in this car. This car has been in the shop several times for a front leak at the driver's door from the sunroof, which still leaks with heavy rain. Also, the constant squealing when turning the wheel which no mechanic will acknowledge. Nothing has ever been done to correct this. I assume it is the power steering pump. The car doesn't have good acceleration power compared to any other SUV model. It drags with no pick up.
I took my '09 Saturn Outlook to royal automotive dealership on 7/2/13 to correct another (now the 4th) recall and to have my steering issues corrected. The power steering locks up constantly when making turns. It is very difficult to maneuver and is very dangerous, especially when turning into on coming traffic. The dealership told me that the steering needed steering gear and pump replacements at a cost of $1436. After researching online, I found that many people across the nation are having the very same problems yet gm refuses to correct this dangerous issue. I supposed they are waiting on a class action law suit. After working with gm customer assistance, I am still unable to get henry parker at royal automotive in alabama to return my phone calls. From all the complaints across the nation, I would think this would need to be another gm recall because of the high nature of a potential life threatening situation in driving these cars.
I had trouble turning the steering wheel and the steering made sounds when turning. The dealer found that the steering gear was leaking and it was replaced to the tune of $1,300. I received a letter from gm in September 2014 that ". . . Some 2008 model year Saturn Outlook vehicles may develop a power steering pump wear condition that can cause an intermittent drop of power steering hydraulic pressure that will cause reduced or loss of steering assist. " this seems to be the issue I had but when I took it back to the same dealer to be reimbursed for the work, I was told that the issue I had was a leaking steering gear and the issue in the letter was a power steering pump. I am surprised that one doesn't affect the other given the resulting issue is the same.
I brought a Saturn Outlook in 2009 and had numerous issues similar to what has been detailed in this website. - both headlights failed to work - one covered under warranty & cost of second one reimbursed by gm under the recall - starter failed - covered under warranty - failed water pump at 73k - I paid for replacement - steering gear and pump replacement because the steering locks up at low speed @ 78k my third vehicle but first gm and the experience with Saturn/gm have been frustrating. I see others have experienced similar failure on this mode. Documenting these vehicles for future use or possible help from gm or dot.
11-16-12 replaced power steering cooler @ 91236 miles 01-08-13 replaced power steering cooler pipe/hose--diagnosed as high pressure problem @ 91450 mi. 01-28-13 secured power steering fitting & bled system @ 92694 mi. 02-06-13 replaced power steering pump & purged air from system @ 92866 mi. 04-02-13 replaced power steering rack @ 93530 mi. 09-20-13 replaced power steering low pressure hose (again) @ 98739 mi. 03-08-14 replaced power steering cooler (again!) @ 103187 mi.
Our Outlook had to have the power steering pump replaced due to a high pitch squeal when accelerating. The dealer also had to correct an issue with squeaking in the steering column. I have now heard of others with similar issues with the Outlook or acadia. Are these issues that should be recalled?.
On 4/30/2012 my purchased new 2009 Saturn Outlook began experiencing difficulty steering. The dealer diagnosed it as a worn out steering gear. Subsequently, I had this replaced after owning the car for only 3 years and with only 40,226 miles. On 10/2014, while steering, a loud whirring noise occurred while exhibiting difficulty turning. Again, the dealership diagnosed it as and replaced the bad steering gear with only 71,183 miles. The same repair in two years is unacceptable. I recently received a letter from gm indicating that some 2009 Saturn Outlooks may develop a power steering pump wear condition that can cause an intermittent drop of power steering hydraulic pressure that will cause reduced of loss of steering assist. I inquired with the dealership of a correlation with the repairs I experienced and of course was told that there was none. I will be looking to contact gm customer service to escalate my concerns. Hopefully it helps. We love the vehicle when it is trouble free, but it has been an endless nightmare with multiple trips to the dealership service department for numerous other repairs. Luckily the others were covered under warranty, but were repairs that should not have been needed until much later in the vehicles life time.
The contact owns a 2007 Saturn Outlook. While driving approximately 20 mph, the contact heard a humming sound coming from the steering wheel. The contact stated that the sound could be heard at any speed. The vehicle was taken to a dealer for diagnostics. The technicians stated the power steering pump needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 35,000.
I have had numerous issues with power steering in my Saturn. This is my family vehicle that I drive my children in and bought it with safety in mind. I am starting to believe the vehicle is very unsafe. Instead of gm fixing the problem they have taken no blame and are asking me to pay hefty bills related to the steering wheel. The car has had 3 steering gears and now needs a steering pump. I know many Saturn owners are having the same issues. Please help, this is not fair to the consumer. We are being lied to so gm does not have to cover these costly parts.
The contact owns a 2007 Saturn Outlook. The contact stated that while driving approximately 10 mph the steering wheel became difficult to maneuver. The contact mentioned that when driving at low speeds she noticed a loud humming noise. The vehicle was taken to the dealer who diagnosed that the power steering pump needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 50,000.
While pulling into a parking lot, I lost steering. I took it to the dealership and they stated they could not find anything wrong with the power steering pump. They asked if I drove through a puddle. It was raining during the incident. The dealership stated water probably got on the belts and caused the problem. They stated inner fender guards could help solve the problem. My incident only occurred at about 5 -10 mph, but it gets me a little nervous if this occurred on a highway around 55 - 60 mph. It seems like there is more to the problem then just water getting on the power steering belts.
The contact owns a 2007 Saturn Outlook. The contact stated that the steering wheel became stiff and made an abnormal noise. The dealer stated that the power steering pump assembly needed to be replaced. The vehicle was repaired and the manufacturer was notified. The failure mileage was 31,182.
We bought the car Jan 8 of 2010 and was still under full warranty- after the first month I brought into Saturn and told them of all issues. They said they got it all fixed in June of 2010 brought it in again for basically same issues and they said they fixed everything again and were also closing down that day so were hurrying me out the door. After that had same issues (especially steering wheel and engine problems,oil leaks, along with electrical problems) and we were directed to go chevy since Saturn was gone. Expressed to them same issues with steering wheel etc. They also fixed a recall on the electrical system. And fixed power steering pump that was broke two months later had same issues with steering and engine and airbag sensor and brought it again and they also fixed another recall, in the headlamp. (we have all documents) now the whole transmission is out and oil leaks again so since it still under power train they are fixing them but gm will not approve them to fix the steering column that needs to be replace nor the airbag sensor issue. We have called them everyday and sent them over all our paperwork the last two years showing that the steering column and airbag sensor have been an issue since before our full warranty was up. I just want my car to be safe and feel like I am in a death trap and still owe a lot of money on it. It is a total lemon and I am stuck with it these issues were from the start when the car was still under full warranty.
I am writing this letter to express my disappointment with the Saturn Outlook. I purchased a 2008 Saturn Outlook xe from a local dealership in houston, TX. This car has been a nightmare. My list of problems/repairs: - it overheated twice. The first time it happened, I replaced the radiator cap. The second time it happened, I replaced the thermostat, which in turn caused the water pump to leak. - I replaced an engine solenoid valve. While inspecting my car, the mechanic also noticed I had a transaxle leak. - the throttle body shorted. - the brake master cylinder leaked. - I replaced the cv joints. Actually, the mechanic told me my front end needed repairing - cv joints, struts and steering bushing. I could only afford to repair the cv joints and am currently getting quotes for repairs on the struts. - I had an oil leak (from the oil pan). A car that is only 7 years old has had to have these kinds of repairs - and some within a couple of years of ownership. This is absolutely horrid! the NHTSA should google the reviews on this car. Owners complain of the same problems regardless of model/year (xe/xr, 2007-2010) - leaking roofs (luggage rack), brake master cylinder leaks, power steering issues, thermostat/water pump leaks, transmission issues, etc. Gm's response to this has been abysmal. This car is a lemon. Instead of recalling it, gm would rather sparsely send recalls for specific failures a day late and a dollar short - after folks have spent their hard earned money on repairs. The NHTSA should launch an investigation into this. Gm clearly covered up horrific supply chain, manufacturing and assembly issues and intentionally installed defective parts in these cars.
While at idle, the steering pump started "whining". The noise stopped after getting up to speed. Several times, while attempting to make a right hand turn, the steering column seized, causing the vehicle to skid at approximately 25 mph. This is a serious safety issue. It seemed to only occur during rain.
The contact owns a 2008 Saturn Outlook. The contact stated that while driving at any speed the vehicle would lose power and downshift with an abnormal increase in rpms. The failure was experienced numerous times. The vehicle was taken to the dealer several times. The dealer updated the transmission module but the failure was not corrected. The vehicle continued to lose power with a significant loss of fuel mileage. The manufacturer was made aware of the failure. The failure mileage was 46,000 and the failure mileage was 50,000. . . Updated 07/12/12 the consumer stated the sensor camshaft, cylinder head, battery, windshield wiper motor, air bag wiring harness, power steering rack and gear, front pads and rotors, gaskets for intake manifold, gasket for rear valve cover, right front strut, both strut mounts, engine mounts, left front stabilizer link, headlight harness, timing belt cover seal, exhaust stud, power steering pump, hose and clamp, all had to be replaced. Updated 10/02/12.
Power steering pump needs replaced after 38,000 miles. Noise started @ 34,000 miles. Seems to be an issues on other Outlooks.
| Problem Category | Number of Problems |
|---|---|
| Steering problems | |
| Power Steering Pump problems | |
| Power Steering Failed problems | |
| Lose Power Steering problems | |
| Steering Noise problems | |
| Steering Rack And Pinion problems | |
| Power Steering Fluid problems | |
| Steering Column problems | |
| Steering Failed problems | |
| Steering Is Tight problems |