Tesla Model S owners have reported 15 problems related to owners/service manual (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Tesla Model S based on all problems reported for the Model S.
Car: Tesla Model S (and, I think, model x). Year: 2020 (and, I think, prior and later) after a battery power loss (as can. . . And did. . . Happen in an accident), many doors/compartments can not be opened. Four safety problems: 1. Rear passenger doors: can not be opened without power. The car manual briefly describes how to open them (pulling up the carpet, finding a secret cable, and pulling it). Even with the manual in hand, I was unable to find the cable or open the doors (I was trying this from the junkyard, a month after the accident). If I had passengers in back at the time of the accident, their safety would be greatly endangered . . . Particularly if conditions (e. G. , fire, traffic) required egress from the car! this car should never be allowed on the market, or on the road, with the incredibly dangerous safety flaw! (rear doors could not be opened from outside, since there was no power to pop the handle up, either. ) 2. Trunk cannot be opened without power. Imagine: I have fire-fighting equipment in the trunk . . . And there's a fire. How can I open the trunk to get it? 3. Glove box cannot be opened without power. Imagine: I have medicine, and/or important papers, and/or a legal (locked) firearm with ammo in the glove box. Being unable to get such things out can result in serious problems! 4. I'm not sure, but I think the frunk ("front trunk") also cannot be opened without power. 2020 Tesla Model S (and, iirc, model x).
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all problems of the 2020 Tesla Model S
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I don't recommend driving beyond the distance you can travel to and get back, I've seen a car that lost ability to charge to max, and actually limited to about 30% after mcu went black drive after a 30 second timeout no aeb (advanced emergency braking) no controlling suspension height no manual control of headlight lights no blinker sounds steering mode defaults to some setting (e. G. If I have it set to sport, during reboot of mcu is changes to standard or comfort, not sure but I can feel the steering wheel take less effort to turn than my normal sport mode) no hvac (heat, cool, vent) no defrosters no seat heaters no steering wheel heaters no radio/streaming no app connectivity to control the car no ability to see the car charge status from app trip a/b profiles user settings homelink bluetooth pairings no rear view camera metric areas may have speed shown in mph and not kph so be careful do to a few strange reported charging issues, be careful driving beyond the ability to get home without charging, (range) since I have seen a car that continued to get less max available range in capacity I have almost been in several accidents due to no defrost. I feel very unsafe when driving.
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all problems of the 2013 Tesla Model S
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My vehicles main screen consistently does not work. The screen is important because it hosts my back up camera, the pin code needed to turn on the vehicle to put it drive, my bluetooth settings, ac functionality, etc. The screen has on multiple occasions froze ( while providing navigation) simply not turned on and had to be reset using manual controls, and restarted while mid driving and therefore not able to provide directions mid drive. The issue has been brought up to Tesla and they simply did a firmware reset which resolved no issue. These issues have occurred while driving, parked, on freeway, city driving, all situations. I just got the vehicle back in August and have had multiple issues other than this. But this issues has been reoccurring throughout my short time owning the vehicle.
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all problems of the 2017 Tesla Model S
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The only manual for operation of my car is on screen. The car computer will not load the screen for the manual so we have been unable to access any safety or operation manuals for months. I again took my car to Tesla service this week and the service department said they have no fix. There is no other operation manual and to wait for a firmware update they may help but they are not sure. They refused to replace the mcu. My car is still under full warranty. We suspect the issues with loading the manual is related to failure of the touchscreen/mcu. We have had increasing episodes of our screen going dark requiring us to pull over and not drive until computer reboots. We are unable to use our back up camera when the screen is black. The map features loads very slowly. This is a complex car and we need to be able to look up information regarding safe operation.
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all problems of the 2016 Tesla Model S
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The emmc flash memory is failing, leading to the main screen blacking out for several minutes both while driving and when at stop and when the car is booting up. This prevents adjustment of several components including climate (fans, defog, ac), manual lighting, cruise control/autopilot, etc. It has been happening for over a month, progressively getting worse. Tesla is telling us we have to replace the flash memory (~$500, but there is no guarantee the problem won't reoccur), or replace or upgrade the mcu (~$1500-2500). The car was recently upgraded to full self drive hardware (paid for in 2016) and others have reported that this contributes to the memory dying, so we contend this design flaw should be repaired by Tesla for free.
The main center screen computer began degrading in performance over time (causing more driver attention to be diverted away from driving to deal with functions it controls, as it was laggy and not very responsive). Then, one day, I got into the car to go somewhere and wasn't able to boot the main computer/screen at all. In addition to everything it controls no longer being accessible or working (e. G. Climate control, manual headlights, dome lights, anti-theft alarm, power steering strength, suspension height, etc. ), I also found that I no longer had working turn signals and had to use out-the-window hand signals when I drove to the service center for repair.
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all problems of the 2015 Tesla Model S
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The mcu (main touchscreen computer) failed on my 2013 Tesla Model S around June 10th 2020, with ~45k miles. The mcu previously had some reboot issues but this time was different because the computer was constantly rebooting and wouldn't stop. This was after the car was left in the garage and not driven for about a week. I had Tesla replace the mcu on my car which cost ~$1700+. When the Tesla Model S mcu goes out, the car can still be driven but this computer is central to operating most functions of the car. Many vehicle functions no longer work with a failed mcu including the ac/heater; backup camera display; navigation instructions, gps, and maps; inside manual door locks and sunroof control; garage door opener; radio and all music play functionality; energy consumption displays; phone; vehicle charge settings and charge status display; selection of automatic personal positioning for steering wheel, seat, and mirror; many lighting controls; other vehicle settings; on-screen games; and more. There is a newer version of mcu that I pleaded with Tesla to obtain and install in my car but they said they couldn't get it. The mcu failures are apparently related to overused computer memory chips and the mcu replacement was actually a remanufactured computer and wasn't new. The replacement did have a new touchscreen and upgraded let modem but later had new 'low disk space' error messages and rebooted repeatedly within weeks of the mcu replacement.
Failure of touch screen, infotainment system. Unable to control charge rate of car. Unable to use navigation system. Occasionally the maps on the screen appear to have a seizure/ skitting and flickering which is highly distracting while driving due to maps popping in and and out (going from the map texture to a white screen and back rapidly). Unable to access or use any built in systems. Unable to turn on or off safety features/ airbags. Unable to manually control suspension height to prevent damage to underside of car on roads with pot holes. Unable to activate security features like pin number to drive. Unable to sync or unsync climate zones in the car. Essentially any function normally accessible through the touch screen is unusable. The problem has developed over time with initial problems with touch screen that would begin to work after a short while turning into a point now where the screen never works.
First time: mcu went blank 2 25 2020 2016. 5 ms 75d 92,180k miles mfd by Tesla 7/16 build date. Drivivg to Tesla service center charlotte, nc. First repair 25 Feb 2020: "concern: customer states the touchscreen is blank confirmed mcu was blank and did not respond. Performed 12v reset and display did not come back on. Necessary to manually install firmware update and then install a second package using over the air method. Firmware packages successfully installed and center display return to operation. High memory usage was due to satellite map data. If this symptom returns, replacement of the mcu will be necessary. Correction: general diagnosis price $175. 00 second time: mcu went blank 3 30 2020 Tesla service center removed and replaced the mcu. Total cost to me amount . . . $1,544. 40. My safety issue was the ac and heat and defrost inoperative. Along with my Model S unable to charge and loosing charge. When my black screen happened my ac/heat did not go to default. . . It just didn't work. I live on a mountain and when I was driving to the Tesla SC in charlotte 117 miles away, on a cold morning the windscreen fogged up. I had to wipe it with a rag on a stick. Other owners have mentioned this on youtube. Com videos as a safety issue. . Read more...
On 1/18/20, I was travelling in my 2016 Tesla Model S p100d eastward on anderson hill road toward the intersection with purchase street. The stop light was red. I was driving 1mi under the speed limit of 35mph. The outside temperature was around freezing, and a wet snow had begun 5-10min earlier, with minimal accumulation. I know exactly how fast I was going because I had cruise control on. I was not on autopilot. Just cruise control. When the intersection and stop light came into view, I tapped the break to disengage the cruise control, and then depressed the break to slow the car. Nothing happened. The breaks would not engage. And neither did the regenerative breaking. I do not feel that I was skidding or sliding. It simply felt as if the car had no idea I wanted to brake. It was very very strange. In those few seconds it became clear to me there was a good chance I would be dead shortly. As it happens, I was struck broadside by a large suburban travelling northbound on purchase street perhaps 25 miles an hour. Both he and I seem to have emerged relatively unscathed (physically, anyway) thank god. But I want to know what happened to my car. Can you please contact Tesla and demand all the information from the cars computers - and their computers at hq - so we can find out??? what happened was extremely dangerous, and could have killed both me nd others. To summarize: brake failure, both manual and degenerative, in 2016 Tesla Model S caused massive collision with both cars totalled.
The trunk sensor malfunctioned resulting in the trunk registering as open but being closed. As there are 3rd row seats in the trunk this makes it passenger space and the emergency trunck open did not work, manual open did not work, key fob open did not work resulting in the trunk passenger compartment being locked shut with the potential for children in it with no way to get them out other than to smash the rear window. This is a significant saftey risk!.
* the first input VIN is provisional. The car corresponds to Tesla Model S, but also includes other Tesla. Hello. I am one of the japanese drivers. I saw the following news yesterday (8/26). --------------------------- suyasuya sleep in the driver's seat, automatic driving over 100 km? 8/24 (sat) 18:21 broadcast tele morning news all nippon newsnetwork (ann) a man who sleeps in a car that runs at a speed of more than 100 km / h. Sitting is the driver's seat, not the passenger seat. --------------------------- I saw this news and thought it would be different. In other words, it is not 'not recommended to doze during automatic driving', but 'does not fall asleep during automatic driving'. In addition, the following is written in the news reader comments. -------------------------- ②unknown Tesla vehicles don't wear a detector to deliberately fall asleep. There is a reason why you can't do it with a simple device. It is set to the preference of americans, and is used to collect data. If an accident occurs, the next program will be modified and the program will be rewritten on the vehicle to prevent recurrence. And it leads to completion through an experimental stage. Even if a victim comes out, it is described in the car's instruction manual not to let go and drive, thus clearing the legal problem. And whenever a problem occurs, Tesla says that 'the automatic driving function is a system that supports the driver holding the steering wheel' and does not recommend sleeping during automatic driving. Comment. -------------------------- ③wise ***** if that is true, the manufacturer will be testing the consumer's reputation as a human pillar and will be challenged with a major moral violation. --------------------------- please tell us about your thoughts on the above.
The mcu (master control unit) is the 17" touch screen display that controls most of the functions of the vehicle. Vehicle has been plagued over it's live with freeze up's and reboots. April 2019, screen locked up and would not restart, which caused vehicle to loose propultion, power assisted brakes, power steering, window controls (had to use emergency manual release to exit vehicle, then go back in and squeeze between the seats to get my disabled son out of the back as the back door handles did not operate either and had to try and find the well hidden manual release hidden under the carpet with no markings to get the rear door open and him out of his car seat). Vehicle also would not go in to park, I had to use my shoes (with steel toe) under the wheels to keep the vehicle from rolling down an incline. This also prevented the hood from being opened to potentially pull the power to the vehicle to force a reset as the reset buttons did not work. Also trunk would not open and had to climb through the inside to get to the manual release for the trunk to get diapers for my disabled son while we waited 4 hours for a tow. Once doors were shut, no way to get back in. Head lights also would not turn off. Had it towed to Tesla service of highland park, illinois from milwaukee county, wisconsin. They said the headlights stayed on all night, and that the car "fixed" itself the overnight some how. No additional information would be provided. That was the worst failure, however, it still locks up and reboots at random times as it's in use. Either while driving (when that happens I loose turn signals and other safety features as well as ability to control vehicle settings) or while parked preventing it from being driven.
With the current release v9, in a specific location, under autopilot the vehicle attempts to suddenly veer off the road to the right, in a violent action. Manually correcting causes autosteer to disengage but cruise control remains on exasserbating the situation. Conditions: 2 lane highway, traveling at 45 mph. Painted center line jogs slightly to accommodate center turning lane. Travelled this road safely on autopilot for over a year without incident. Now it happens everytime. Attempts to contact Tesla, thus far have resulted in no response.
Tesla s trunk opens after manual pressing close button from inside truck.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems | |
| Air Conditioner problems | |
| Radio/tape Cd Player problems | |
| Navigational (global Positioning System) Gps problems | |
| Owners/service Manual problems | |
| Electrical Infotainment Video (touch)screen/monitor/unit problems | |
| Carrier/rack problems | |
| Electrical Infotainment problems | |
| Adaptive Equipment problems | |
| Electrical Jack problems |