Adas Autonomous/self Driving Problems of Tesla Model X

The contact owns a 2019 Tesla Model X. The contact stated that the full self-driving system was updated in June 2025. Since the update, while idling at red traffic lights, the vehicle was surging forward as if it were trying to run the red light. The contact had to immediately depress the brake pedal to prevent the vehicle from accelerating unintendedly. While attempting to make a right lane change, the vehicle suddenly seize mid-lane-change and returned the vehicle to the original lane. The contact made 2 to 3 attempts before being able to make the lane change successfully. The vehicle also independently attempted to make the lane change as if self-correcting the vehicle. The failure was intermittent. The vehicle was taken to the dealer, and the vehicle suddenly ran a red-light while being test driven. The contact stated that the dealer expressed that it was a known issue after the software update was completed. The vehicle was not diagnosed or repaired. The vehicle was taken to another dealer, Tesla (1731 fourth st, berkeley, CA 94710); who was unable to diagnose or repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.

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The contact owns a 2020 Tesla Model X. The contact stated while driving approximately 55 mph, the self-driving mode disengaged unintendedly. There was no warning light illuminated. The vehicle was taken to a Tesla service center, where it was diagnosed that the self-driving system had completely failed. The service center determined that the self-driving computer needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.

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Hi, my steering wheel turning very hard even though NHTSA issued the the recall last month but your website says your vehicle is not on recall. Also my rear camara is working still Tesla said needs to be replace again even though Tesla replace in 2023 which is I paid. My autonomy is not working even though I paid $8000 plus $500 tax when I purchase my Model X in 2016 for full self driving/ Tesla doesn't want to honor this to us. Hopefully NHTSA put my vehicle in recall list. Thanks for you help. Best regards.

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See attached document for complaint.

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA campaign number: 23v838000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed with the autonomous self-driving mode activated, the auto-steer feature was engaged, and the vehicle inadvertently steered into the left lane of oncoming traffic. The contact manually steered the vehicle away from the oncoming traffic. An unknown dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 110,000. Parts distribution disconnect.

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The contact owns 2020 Tesla Model X. The contact stated while using the self-driving feature or the cruise control, the vehicle would brake independently. The contact stated an unknown warning light was illuminated. The contact stated he had experienced the failure on multiple occasion. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure by the app. The failure mileage was approximately 10,000. The VIN was not available.