Electrical System Problems of Tesla Model X - part 1

On 03/13/2026, while driving my 2020 Tesla Model X at approximately 65 mph on a freeway, the front hood (frunk lid) suddenly flew open without warning and slammed into the windshield. The hood rotated upward violently and struck the windshield completely blocking the driver’s forward visibility. This created an immediate safety hazard while traveling at highway speed. Prior to the incident there were no warning messages or alerts displayed on the vehicle screen indicating that the hood was open or improperly latched. Tesla vehicles normally provide a dashboard and a sound alert if the hood is not properly latched before driving. No such warning occurred. The vehicle’s front camera recorded the incident. The video does not show any hood movement or flutter prior to the failure, suggesting that the hood was fully closed before the event. After the incident, Tesla service personnel inspected the vehicle. The technician stated that the hood may not have been properly latched prior to driving. However: the vehicle gave no dashboard warning no hood movement or vibration was visible prior to the event the hood opened suddenly and violently rather than gradually if the secondary latch alone had been holding the hood, some hood movement or vibration would normally be expected prior to full release. Safety concern a hood opening at highway speed that: occurs without warning results in complete loss of forward visibility presents a severe safety risk to the driver and surrounding traffic. This type of failure could easily cause a high-speed crash. Video evidence of the incident [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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The electric power assist steering system on my 2022 Tesla Model X began displaying a "steering assist reduced / steering may require increased effort" warning intermittently beginning in approximately may 2024, shortly after I purchased the vehicle. This warning appeared more times than I can count over the following months. In most instances the warning appeared but the steering continued to function normally. On approximately March 2, 2026, the warning appeared and for the first time the steering became extremely difficult to turn, requiring significantly increased physical effort to control the vehicle. The first physical failure occurred while parking at low speed in reverse. The steering failure also occurred subsequently while driving at highway speeds. In both instances I stopped the vehicle, exited, waited briefly, and upon re-entering the vehicle the warning cleared and steering returned to normal. This same sequence repeated the following day. The vehicle was brought to a Tesla authorized service center on March 13, 2026. Tesla's technician confirmed the steering assist reduction as reported and determined the steering gear required full replacement. The failed part, steering gear left hand drive part number 1070801-00-f, was replaced. Only full hardware replacement resolved the issue permanently. Prior power cycling provided only temporary relief. My safety was directly at risk. I am a full-time rideshare driver operating at highway speeds. The failed component has been replaced and is in Tesla's possession. Tesla is charging the full repair cost out of pocket despite this matching a documented pattern of identical failures reported to NHTSA by multiple Tesla owners.

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On February 17 at approximately 9:30 am, while my wife was driving uphill, the vehicle abruptly shut down and became completely disabled. It began rolling backward despite her attempting to accelerate. Multiple warning alerts activated simultaneously, and the vehicle would not respond to forward input. Our [xxx] child was in the vehicle at the time. A total loss of power while in motion, combined with unintended rollback on an incline, represents a catastrophic safety defect. This was not a minor malfunction — it created a direct and immediate risk of collision and serious injury. Compounding this concern, on the morning following the incident at approximately 6:00 am, I discovered one of the vehicle doors open without any user interaction. The vehicle had been secured the night before. This raises serious questions regarding electronic reliability and system integrity. Given the severity of these failures, I have lost confidence in the safety and dependability of this vehicle. My family’s safety cannot be subjected to further uncertainty. If this matter is not resolved promptly and satisfactorily, I am prepared to pursue all available legal and regulatory remedies, including formal complaints to appropriate federal safety authorities. Please confirm receipt of this letter and provide a written response outlining next steps within five business days. This situation placed my wife and child in direct danger. I expect a resolution that reflects the seriousness of that fact. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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Coolant heater failure resulting in no regenerative braking .

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While driving my 2022 Tesla Model X at highway speed, I experienced a sudden loss of steering assist shortly after supercharging. The steering wheel became extremely difficult to turn, and I had to use significant force to maintain control. The vehicle displayed a ‘steering assist reduced’ alert, fsd became unavailable, and the suspension behaved unexpectedly. After the incident, the vehicle was taken to Tesla service. At this time, I have not received a clear explanation of the root cause of the steering?assist loss. Because this event occurred at highway speed and created a safety concern, I am submitting this report so the incident can be documented and reviewed.

The 2018 Model X experienced a sudden and complete loss of power and became totally inaccessible. All doors and access points were inoperable and the vehicle could not be unlocked, disconnected, powered on, or placed into any service or tow mode. Emergency front-trunk release cables had to be used and external 12-volt power applied at the jump terminals to wake the vehicle. The inability to access the vehicle was unexpected and alarming. Children, pets, elderly, and others could have been inside of the vehicle. Thankfully, they were not. Tesla inspected the vehicle and stated the failure was related to the battery coolant heater. The failure resulted in a complete vehicle immobilization and access failure. I had previously experienced restart warnings on the dashboard, but I did not expect a total lockout and loss of access. The inability to access the vehicle was unexpected and alarming. It may be a known safety issue. It should be recalled. This condition presents a serious safety risk because occupants could be trapped inside the vehicle and the vehicle cannot be accessed or moved without external power. In extreme heat or cold, or in a medical or emergency situation involving a child or pet, this failure mode could create a life-threatening situation. Importantly, even after multiple requests, I have not received a copy of the diagnostic report, or anything other than informal emails or calls. Tesla has not provided information regarding this failure other than broad statements, and visuals of the location of the battery pack, in an attempt to deny warranty coverage. The Tesla reports a high voltage system alert currently. The vehicle is subject to Tesla’s battery and drive unit limited warranty. Tesla has stated that the failed component was the battery coolant heater, but has refused to cover the repair under warranty. Tesla confirmed the failure but has not provided the diagnostic report, fault codes, or vehicle logs supporting its determination.

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After charging, the car threw over 16 error codes and would not drive. Tesla advised the car experienced a high voltage battery failure. Some the error codes experienced were: gtw_w370 battery charge level too low charge now - vehicle may not wake from sleep bms_w017 service is required pull over safely di_u014 unable to drive voltage supply too low morganville gtw_w157 power reduced vehicle systems shutting down bms_f017 service is required pull over safely tas_a218 air suspension adjustment unavailable functionality may be restored on next drive bms_u018 maximum battery charge level reduced ok to drive - schedule service bms_u008 acceleration and top speed reduced performance may be restored on next drive bms_w107 vehicle may not restart service is required bms_f107.

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My 2018 Tesla Model X experienced repeated over-the-air software update failures starting in late December 2025. Each update attempt would run for hours and then fail with a timeout error. This pattern continued for several weeks with the same error every time. After these repeated failed update attempts, the autopilot ecu (computer) completely failed. Tesla service diagnosed the issue on January 6, 2026 as a failed autopilot ecu 3. 0 requiring full replacement at a cost of $1,808. The failure has disabled full self-driving, adaptive cruise control, lane keeping assistance, automatic emergency braking, and all driver-assistance safety features. I am concerned this represents a systemic defect where Tesla's software updates are damaging or exposing failures in autopilot hardware. Multiple other Tesla owners have reported this same pattern in 2024-2025: update timeout errors followed by complete autopilot computer failure requiring expensive replacement. Tesla is charging customers to fix problems created by their own update process. The loss of critical safety features occurred solely due to Tesla's software update attempts.

The contact owns a 2025 Tesla Model X. The contact stated that after the latest update was pushed out, the speed regulation on the vehicle failed to function as intended. The contact stated that the speed regulation was set to "standard mode" and the vehicle accelerated to 70 mph in a 55 mph zone. The contact stated that was not the mode selected. In addition, when the contact set the speed regulator to "crawl mode," the vehicle drove 10-15 mph below the speed limit. No warning light was illuminated. The contact was unable to control the speed of the vehicle. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

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I own a 2018 Tesla Model X 100d. The high-voltage battery has failed twice in seven years. Tesla replaced both with re-manufactured batteries. My battery warranty ends in December 2026, and if it fails again the replacement cost is about $17,000. The car’s full-charge range has also dropped from over 300 miles when new to about 220–240 miles. The value of the car has dropped to around $24,000, largely because of battery issues and the risk of future failure. A high-voltage battery should not be failing this often. If it fails again after the warranty expires, the car is not usable or safe. I believe this may affect more owners than Tesla acknowledges. I am requesting that NHTSA review the safety and long-term reliability of Tesla’s high-voltage batteries and the re-manufactured replacements.

Vehicle: 2018 Tesla Model X recall reference: Tesla emmc recall – NHTSA campaign number 21v-035 (recall 21v035000) defect description: in March 2021, Tesla notified me by email of a recall involving failure of the emmc memory chip in the media control unit (mcu). This defect is known to cause loss of vehicle system functionality and safety-related features. Despite this notification, Tesla has refused to honor the recall and replace the emmc when I brought my vehicle in for service. Current vehicle condition: my vehicle exhibits severe and worsening symptoms consistent with emmc failure, including: system freezing and frequent unresponsiveness gps extremely slow or nonfunctional turn signal indicators intermittently fail horn fails to operate approximately 95% of the time vehicle reset/reboot does not work touchscreen and vehicle controls are very slow or nonresponsive these issues occur regularly and without warning. Safety risk: this defect creates a significant safety hazard. The failure of turn signals, horn, and system responsiveness increases the risk of accidents. The inability to reset or restore the system while driving further endangers occupants and other road users. Due to these failures, the vehicle is unsafe to operate. Manufacturer response: although Tesla issued a recall notice in March 2021, they have declined to perform the recall repair on my vehicle. No effective remedy has been provided, and the vehicle’s condition continues to deteriorate. Request for NHTSA action: I am requesting that NHTSA investigate Tesla’s failure to honor recall 21v-035 and require Tesla to provide the mandated repair. This unresolved defect affects safety-critical systems and presents an ongoing risk. When I went there last Dec 4 to get this repaired, they wanted me to upgrade and pay almost $2000. I am willing to pay half of the cost but not the entire amount.

During home charging using 40a, the 220 volt umc connector started smoking and was melting. The charging appeared unaffected, and I caught it before it caught fire.

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The vehicle presents a compounded safety defect creating a risk of passenger entrapment and high-voltage fire. 1. High voltage manufacturing defect: on September 3, 2024, authorized Tesla service technicians diagnosed a critical safety fault. The service record states technicians 'found a/c compressor hv harness was incorrectly routed, rubbing against the steering column' and 'found sand inside the connector'. Tesla repaired this defects under the 'basic vehicle limited warranty,' confirming it was a factory assembly error. This defect created an imminent risk of a high-voltage short to the steering column, which could result in driver electrocution or total vehicle power loss at speed. 2. Passenger entrapment: the vehicle has a documented history of rear falcon wing door failure (7 repair attempts from April 2023 to may 2025). The doors frequently fail to latch or open. On July 8, 2025, the left rear door failed to open due to a sensor fault. 3. Combined hazard: if the incorrectly routed high voltage harness causes a vehicle power failure, the rear doors' electronic latches will fail. Because the doors have a history of mechanical jamming, passengers in the rear seats would be trapped in a vehicle with a compromised high voltage system.

Door is not working and causes the car to be unable to drive and to run out of battery. The door failure prevents emergency exit from the vehicle. In the event of a crash, fire, or submersion, I/occupants would be trapped inside the Model X, directly leading to an injury or fatality.

Problem: driver door fails to open the door actuator and latch will intermittently fail and the door will refuse to open. In the event of an accident the driver can fail to exit the vehicle possibly leading to death. An independent party/dealer has not produced the problem. No representative has looked at the problem. No warnings of failure appear.

I am writing to express my deep concern regarding ongoing safety and service issues with my 2024 Tesla Model X. This is the third Tesla vehicle we’ve owned, and while our previous two vehicles performed excellently, this one has presented serious and recurring problems with the full self-driving (fsd) system. Since the second service visit, we have experienced four separate incidents in which the vehicle has either driven off the road or abruptly slammed on the brakes without warning. Despite two prior service appointments at the Tesla service center in sarasota, FL, these issues remain unresolved. We also scheduled a third appointment, which Tesla later cancelled.

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The vehicle has start throwing a safety restraint error. We got into the service mode and it shows there is electrical problems with the driver side airbag system and that it may not deploy in the event of an accident. Tesla is delaying the appointment to review this for 12 days. Their app advised to not drive the car due to a safety issue as all safety measures may not work appropriately. Seems to be a safety level recall.

The horn on the steering wheel stopped working. It causes the air conditioning to turn on when pressed.

Issue description gps freeze: the navigation system remains stuck at one location even when the vehicle is moving. Park assist not available. Fsd not available. Rear camera shows black screen, completely disabling reverse visibility. These issues occur intermittently, often lasting for days, and then resolve themselves unexpectedly. Unfortunately, when scheduling service, the problem often disappears by the appointment date, making diagnosis inconsistent. However, the failures have already occurred more than three times, and each time they severely impact both safety and usability. Safety concerns lack of rear camera visibility creates a direct safety hazard during reversing. Disabled park assist and fsd compromise Tesla’s advertised safety features. Gps malfunction affects navigation and system reliability.

The contact owned a 2025 Tesla Model X. The contact stated that while driving at approximately 65 mph with self-driving assist activated, while the vehicle in front deaccelerated, the vehicle had aggressively deaccelerated. The contact stated that the self-driving assist had deactivated, causing him to aggressively depress the brake pedal, stopping before it struck the vehicle in front. Several unknown warning lights illuminated. In addition, the contact stated that the vehicle was struck in the rear by another vehicle, causing the vehicle to rear-end another vehicle. The contact sought medical attention for head and back injuries. A police report was filed. The vehicle was towed to a local dealer, where it was deemed a loss. The manufacturer was made aware of the failure. The failure mileage was approximately 6,150.

While driving our screen shut down, autopilot and gps stopped working and the doors would not open. My kids were stuck on multiple occasions and had to climb through the front seats. Tesla has already confirmed that the driver assistance system ecu (turbo a and turbo b processors) is a known issue. Over 1600 cases reported. This defect disables safety-critical driver-assist functions without warning, which meets the federal definition of a safety defect under 49 u. S. C. § 30102. Provide a free remedy to owners — including replacement at no cost — as required by 49 u. S. C. § 30120. Telsa denied coverage because we are out of warranty. I asked whether the known issue has been reported and why it is not being covered as a known safety defect. Because the problem involves loss of a safety system, it should not be treated as routine maintenance or wear and tear. It is a known safety defect and therefore must be reported and remedied at Tesla’s expense. Tesla refuse to address my concern and would only let me talk to store manager. They told me I had to email business resolutions to get more information. I have not heard back. I was forced to spend $2k to get my car fixed.

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I own a Tesla Model X, and for the past two summers I’ve experienced a repeating safety-critical issue during hot weather. After driving for a period in the heat, multiple systems begin to fail. The car displays numerous warnings including: •“parking brake requires service” •“traction control disabled” •“stability control disabled” •“steering assist reduced” •“automatic emergency braking unavailable” •“regenerative braking unavailable” •“lane departure avoidance unavailable” when this happens, the steering wheel becomes very stiff and hard to turn, which severely affects my ability to drive and control the vehicle. I’ve brought the vehicle to Tesla service twice. The first time (when it was still under warranty), they said they couldn’t replicate the issue. The second time, I brought it in while the warnings were still active. Tesla only cleaned some sensors and returned the car, but the issue returned again recently with all the same symptoms. This only happens in hot weather. Once the car cools down, the errors disappear. This intermittent issue is difficult for the service center to replicate, but it presents a serious safety risk, especially because steering and braking functions are compromised. I believe this is a deeper electrical or software issue affecting multiple safety systems under thermal stress. The issue has not been resolved, and the vehicle remains dangerous to drive in high temperatures.

One fine morning car would not start and shows some errors. Tried using a aaa service and had the car towed into Tesla SC. After diagnosis they mentioned that a hv x099 connector is corroded. To me this cannot be a vehicle owner fault. This seems to be a failure of an integral part associated with the battery pack. Tesla has charged me a total of $2891. 46 including taxes out of which $85 was for the part replacement and $2626. 80 for labor costs. This seems like a major issue with a connector so deeply protected if corrodes this should be a Tesla design/manufacturing fault. ------------- notes from tech: repair notes: towed vehicle into service center and utilized maintainer to power on. Once vehicle was online attempted to pull logs. While logs uploaded verified hvil alerts present on ui. Began investigation checking hvil circuit from x099 to x098. Removed hv battery pack and found corrosion on connector x099. Inspected battery pack and also found corrosion on pack side connector. Will require removing ancillary tray in order to investigate corrosion further into the pack. After removing ancillary tray I found the corrosion had not gone past the low voltage rapid mate connector. Removed and replaced rapid mate and verified proper operation after reassembly. Test drove and verified no alerts present and vehicle functionality restored total parts amount 85. 00 total labor amount 2,296. 80 labor hours 10. 44 ----------------------- concern: corrosion found on connector x099 repair notes: performed wire repair on connector x099-11/12. Removed all corrosion from connector and reinstalled. Verified wire repair performed to Tesla specification correction: wire - electrical harness (does not include access labor) (repair) labor hours price adjustment subtotal 1. 50 330. 00 0. 00 330. 00 pay type: customer pay total parts amount 0. 00 total labor amount 330. 00 labor hours 1. 50 should these parts connecting to the battery be covered under the battery warranty? please help. .

I plugged in a tester into the 7 pin trailer harness that is factory installed and the harness does not work. Specifically, there is no 12v power coming from the harness. I googled the issue and it is very common on 2018 and 2019 Tesla Model X’s, and people say when they went to the dealer they said that the factory wired it incorrectly but that it was a simple fix. I went to my dealer and they wanted to charge me money to fix this issue that has been present but unnoticeable on my vehicle until recently. Not having 12v power to the harness is vary dangerous because if towing a trailer with electric brakes, they will not work, and there is no way to tell this except for using a tester at the harness.

" passanger safety restraint system fault" is the warning message popping up on the display we noticed that the warning light sometimes goes away when moving the passanger seat, we first tought that this was just a problem that we may have caused but once doing reaserach we noticed that there are many online scenerious that have the same issue "passanger safety reistraint fault" we dissmissed the issue we took it to Tesla service in jacksonville florida they mentioned that some wire pin had came loose which we thought was odd since we have owned over 20 vehiles and we have never had this issue with any other manufacture. We were charged 300+ dollars for them to find theb excat pin/ wire that came loose. We also have a 2020 Tesla model 3 stander range, we recently had the same issue and the warning light is currently on and goes away if we move the passanger seat. I have come to conclude that this is a manufacture defect that can be a serious issue if air bags are not properly working causing serious injury to passangers in the vehicle I will attach the VIN of our 2020 Tesla model 3 stander range [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The rear camera failed as I tried to reverse into a parking spot. The whole system froze up and took over 20+ second to finally load happened twice in one day.

While using actually Smart summon to get my Tesla Model X out of a parking spot it turned into the car next to mine and proceeded to try exit the space while scraping the doors of the Tesla and bumper of the BMW m5 next to me. Even though I was watching the car I couldn’t stop the crash from happening in time. There was a near miss with another person getting into the car adjacent to the vehicle my car collided with which could have caused serious injury. I also have video of the whole event but can’t upload more than 10mb files, please reach out if you want the video.

There is a leaking glue like substance coming from the infotainment system that controls all safety components of the vehicle which can cause a safety hazard as well as health and enviormental concerns.

The contact owned a 2016 Tesla Model X. The contact stated that while his wife was driving approximately 15 mph from a traffic light, the vehicle was t-boned by another vehicle attempting to run the red light. The contact stated that the other vehicle crashed into the driver’s side front fender panel of the vehicle. The contact stated that the driver’s door was not impacted in the crash. The contact stated that the air bags deployed as needed. However, the contact’s wife was stuck in the vehicle, and unable to exit the vehicle because the doors failed to unlock. The contact stated that the vehicle had lost all electrical functions, causing the doors to remain closed. The contact stated that his wife was unable to move over to the passenger’s side front or rear to exit the vehicle. The contact stated that some pedestrians nearby were able to unlock the door from outside for his wife to exit the vehicle. The contact was concerned that his wife could have been killed if the vehicle had caught on fire or there was some other form of an emergency. The contact stated that his wife sustained a knee injury. Medical attention was not needed at the scene; however, the contact’s wife had since started receiving physical therapy for pain in her knee. The contact was unsure if the other driver had sustained any injuries. A police report was filed. The vehicle was towed to a tow lot and was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

I took an exit form the highway on i405 towards bothell. As soon as I did and ended up coasting towards the first red light, all the warning signs came on on the car and my steering wheel locked up. And my braking also got reduced. Only thing that worked was the acceleration pedal. I struggled to get the car towards any safety. There was a message on the dashboard saying that assisted steering is reduced will require more power. However it was locked. I tried with all my might to steer the car in any direction but it would not budge. I was super scared I was going to be in an accident. With the limited braking as well I had to find a curb in the road to be able to safely park the car or a slope where the car could slow to a halt. Luckily I was able to do that and slowed down. On a curb like area and then I was able to turn on the parking brake. On contacting support they told me to reset the car and in doing so it should bring back functions. However, it did not. This was extremely dangerous and I was very lucky to get out of this alive without harming anyone else as well. Had this happened on the highway I was a sure goner. They had to finally get the car towed from there.

My Tesla stopped in the middle of a 4 way intersection without notice. As I was turning left, the car started to shake for about 2 seconds and then stopped. No warning or anything. The notification stated "electrical system unable to support functions. " my safety was put at risk and others. I was traveling with my 11 month old and other cars could have hit my car if they were not paying attention when coming through the intersection. The car was towed to the Tesla dealership. No warnings prior to the failure. Warnings appeared after the car stopped.

The horn button is dangerously placed. It is near impossible to activate in an emergency situation and has been worthless when I needed it. Nearly got hit a number of times that could have been avoided if horn was operable in the center button. There should be a free retrofit.

I had a reoccurrence of incident 11609414. After the original incident I had my car towed to the service center and "fixed". I paid out of pocket since my warranty did not cover the problem they claimed that caused my issues. 5 weeks later I had the same issue recur, while out shopping. My car would not shift into park, the emergency brake failed, my seat restraint failed, my airbag failed, my abs failed, my steering assist failed. I had to stay in my car with my foot on the brake until I could get my car towed to the service center. Had I taken my foot off of the brake my car would have moved forward into a coffee shop filled with people.

On oct 2, 2024 while going to school to pick the kids, when my wife was turning right into a parking lot after slowing, my Tesla Model X plaid car acceralated and went into high speed (plaid mode) hitting a tree at top speed even though brakes were applied. Upon research, this looks like sudden unintended accerelation. The car luckily hit the tree on the passenger side and the front right wheel flew to the back seat and all air bags were deployed. The car was totaled. Miracleously, she had minor external injuries but due to the speed of impact with the tree, she was flung forward and after the CT scan, we found that she had vad with severe damage to both her neck arteries. She was taken to hospital in an ambulance, had a surgery and still has trauma and medical appointments to fully recover. In Mar 2024, there was always a software problem with my car failing to detect the car was open and hit the garage roof with the falcon wing. On another occasion, the car failed to detect my other car when it was too close to it and I had to apply the brakes although the car was to stop automatically. Tesla refused to treat this as warranty even though the car should not move when doors are open. After 6 months, I ended up fixing the car at a Tesla collision centre. After multiple follow ups via email, chats on Tesla app and phone calls post the accident on oct 2, 2024 with Tesla pleading with them to provide the edr report and address the issue as warranty and not hearing back, I am logging this so that customers are aware of this dangerous flaw that can be fatal. It looks like Tesla wants to delay the case for long so that they can force the customer to accept a low settlement. I was also planning to buy a cyberbeast but not going to anymore.

When driving my car last Friday evening at ~5:45pm pst, I was about 1 mile away from home when alerts popped up on my car including- "regenerative breaking unavailable", "abs disabled", "stability control disabled", "traction control disabled", "steering assist reduced", "automatic emergency braking is unavailable" front passenger safety restraint system fault" "park assist unavailable". I drove the last mile to my house and when I pulled into my garage my gear shift would not work to put my car into park. I tried to then do a "soft reset" by holding both buttons on the steering wheel down, and this would not work. I frantically called the nearest Tesla service center and after 20 min the person there told me there wasn't anything they could help me with and gave me the number for tessa roadside assistance. This whole time I had to have my foot on the break pedal to keep my car from moving forward and going through my garage wall into my house. I was on hold with Tesla roadside assistance awaiting an answer for another 30min, and after talking with an agent he told me to "find a large rock to put under my tires to prevent the car from moving forward", this wasn't a feasible option as I was alone with a 12 year old girl, there are also not any large rocks near my garage. Tesla service then connected me with a towing agency, but let me know that since my car warranty only covers my battery and drive train, I would have to pay for the tow out of pocket. The tow truck driver came about 20 minutes later, so at this point I was sitting in my garage with my foot on the break pedal for well over an hour. There was no way that anyone could power off the car or get it into another gear other than drive. There was no way to access the 12v batter and disconnect the car since I couldn't open my frunk as the car was not in park. Without the assistance of a tow truck I could have been stuck in my car for hours holding the break pedal.