Instrument Cluster/panel Problems of Tesla Model X

The contact owns a 2019 Tesla Model X. The contact stated that while turning the steering wheel, there was an abnormal sound coming from the front end near the tires and wheel wells. There was a vibration in the front end of the vehicle while driving. The autopilot feature became inoperable. The "autopilot camera unavailable" message was displayed. While driving, the instrument cluster went dark. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to a possible camera blockage. The ball joints and control arm were resealed. The vehicle was calibrated and informed that the vehicle was working as designed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 55,482.

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The contact owns a 2018 Tesla Model X. The contact stated while driving 65 mph, the media control unit (mcu) display screen and instrument cluster became inoperable. The contact restarted the vehicle and on the third attempt the media control unit operated as designed. The vehicle was later towed to the dealer and the contact was informed that the mcu was operating as designed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 47,300.

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