Electrical System Problems of Tesla Model X - part 2

Ac compressor failed within 1000 miles of high voltage battery being replaced. This is the second ac compressor failure, the first failure occured at approx 70k miles, Nov 2022. The ac is used to cool the battery during high voltage charging and driving. Upon failure speed can be reduced, determined by multiple factors and charging rate is reduced as well. I was told it was an internal failure of the compressor and when pressed further Tesla was unable to explain why it failed, again.

See all problems of the 2018 Tesla Model X 🔎.

Placing the turn signal 'buttons' on the steering wheel makes them impossible to use when the wheel is not centered. While driving parking lots and roads with immediate left/right turns and or intersections it is impossible properly signal while driving this vehicle in it's current condition. By not being able to signal, it increases the likelihood of a collision.

See all problems of the 2023 Tesla Model X 🔎.

I just had a forth occurence of the "safety restraint system error" message on my Tesla. I say forth, because the three times previous, I had to go into Tesla to have them "fix" the issue, only for it now, to happen again for the 4th time. I don't think this is a small issue, and you guys need to know about it. Not sure, this is just faulty service teams, or inexperience, or. They are just failing to fix it properly. But given that the messaging has to do with seatbelts and/or air bags, I think this is pretty important.

The contact owns a 2016 Tesla Model X. The contact received notification of NHTSA campaign number:23v838000(electrical system; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle will inadvertently accelerate causing the contact to rapidly depress the brake pedal to avoid collision. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000 . Parts distribution disconnect.

See all problems of the 2016 Tesla Model X 🔎.

April 2024: Tesla Model X repeatedly failed to download firmware updates, although offered via the car’s ui. The car uses the connected wifi to download several gigabytes of data every month, but ultimately does not apply any updates. This is a serious safety issue, since it prevents all future software update recalls from being available to this vehicle. May 15, 2024: Tesla failed to fix this issue through remote diagnosis, and requested a service center visit. Tesla engineers diagnosed the vehicle at the burlingame CA service center, and spoke to me on the phone that the root cause was a recent firmware upgrade that has permanently bricked the ecu unit, which now needs to be replaced. Since this ecu unit is not user-accessible or user-serviceable, there is no way for this to have been caused by the customer. Tesla quoted $2048 to fix it, out of pocket, even though this damage was not caused by the customer, or related to regular wear-and-tear, but (as acknowledged by Tesla) caused due to a faulty firmware update issued by Tesla themselves. May 17, 2024: after pointing this out to them, Tesla managers called me, offering to discount the repair by 25%. Many similar complaints about the exact same part (ecu unit) and the same mode of failure (bricked after buggy firmware update) can be found shared online by others. This is a systemic issue, and not a one-off failure for my car alone. [xxx] [xxx] [xxx] all I am requesting is that Tesla fix this issue at their own cost and make my purchase whole, but Tesla has not honored that request so far. Thank you! information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2017 Tesla Model X 🔎.

April 2024: Tesla Model X repeatedly failed to download firmware updates, although offered via the car’s ui. The car uses the connected wifi to download several gigabytes of data every month, but ultimately does not apply any updates. This is a serious safety issue, since it prevents all future software update recalls from being available to this vehicle. May 15, 2024: Tesla failed to fix this issue through remote diagnosis, and requested a service center visit. Tesla engineers diagnosed the vehicle at the burlingame CA service center, and spoke to me on the phone that the root cause was a recent firmware upgrade that has permanently bricked the ecu unit, which now needs to be replaced. Since this ecu unit is not user-accessible or user-serviceable, there is no way for this to have been caused by the customer. Tesla quoted $2048 to fix it, out of pocket, even though this damage was not caused by the customer, or related to regular wear-and-tear, but (as acknowledged by Tesla) caused due to a faulty firmware update issued by Tesla themselves. May 17, 2024: after pointing this out to them, Tesla managers called me, offering to discount the repair by 25%. Many similar complaints about the exact same part (ecu unit) and the same mode of failure (bricked after buggy firmware update) can be found shared online by others. This is a systemic issue, and not a one-off failure for my car alone. [xxx] [xxx] [xxx] all I am requesting is that Tesla fix this issue at their own cost and make my purchase whole, but Tesla has not honored that request so far. Thank you! information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving on interstate, a semi trailer began merging into my lane. I attempted to hit the horn and no response was produced by the car. The stoke steering wheel does not have a push horn, and requires a button. The hand mash is supposed to work per elon musk on x. I was unable to perform potentially impactful sound response to other vehicles. The horn should not be allowed to be a button as emergency situations do not allow a refocus.

This vehicle has massive and unbearable static electrical shock when the car stopped and trying to close the door as metal body of the car. And I have several videos showing the electric shocks the auto pilot stop the vehicle on the highway for no reason that’s put the passenger in serious rear collision.

See all problems of the 2022 Tesla Model X 🔎.

Turn signal buttons do not work for short periods of time while driving. It is available for inspection upon request. I am unable to signal for merging and turning which is unsafe. The problem was not reproduced, but was confirmed. Yes the vehicle has been inspected by the manufacturer and corrective action was taken. However the issue has not been fixed. No other warning lights, symptoms, or messages.

See all problems of the 2024 Tesla Model X 🔎.

While operating my vehicle, it is required to use turn signals to indicate turning intention to other drivers. Even after thousands of miles of use, the 'capacitive touch' buttons on the steering wheel that Tesla has are unsafe, unusable, and infuriating. These buttons are difficult to locate, difficult to engage with and impossible to use quickly or reliably. Every Tesla without turn signal stalks should be recalled. I often press the wrong button, no button, or just have to simply give up on signaling because it is impossible to safely or reliably use the buttons provided. Turn signal stalks are easier, faster, more reliable, and thus safer. Please help end this nonsense by requiring Tesla to fix this. Thank you.

On 3/21/24, while driving my second Tesla Model X on i395 from carson city back to reno at the speed of 79 mph on autopilot, the same sudden loud alarming situation occurred, with 1. Park assist unavailable 2. Steering assist reduced 3. Adaptive ride control degraded 4. Traction control disabled 5. Stability control disabled 6. Lane departure avoidance features unavailable 7. Automatic emergency braking is unavailable 8. Automatic vehicle hold disabled. I drove to s stop, the car can't park but remained in neutral gear. Can't hard reset. With my prior experience 1 month ago, I changed it into tow mode several times, finally was able to switch into park mode then was able to do a hard reset. When I brought in to Tesla, they said it's the same problem, steering rack issue. Another $5300 is gone. How can I be so unlucky to be hit with same model, different year, same problem, same driving condition and almost same place on earth, and both out of warranty and I have to pay in full? there must be manufacture defect on this!!!!!!.

See all problems of the 2020 Tesla Model X 🔎.

On at least 3 separate occasions, we parked the vehicle in a lot with no cars or obstructions nearby. We attemped to open the falcon doors to get our baby out and they would not open signalling an 'obstruction'. Then we attempted to override the obstruction and it refused to override. We had to remove our baby out of the front of the vehicle. I've reached out to Tesla for over one month with zero support.

The contact owns a 2020 Model X. The contact stated that while the vehicle was plugged into the home charging station an app message was received that indicated the vehicle had no charging power. Upon inspection it was discovered that the home charging station electrical cables connecting to the home had malfunctioned causing the electrical wiring to become burnt and chard. The home electrical wiring was also damaged during the failure. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 53,000.

The horn is a small button on the steering wheel instead of the larger pad in the center of the steering wheel. When making turns or complex maneuvers the horn is not easily found since the steering device is turning. This is a safety issue that needs to be addressed.

As proactive and responsible car owners, we experienced an alert on our Tesla x stating it needed service, vehicle may not restart. We also recorded a concerning noise that clearly showed a problem . . . And brought the car into the Tesla blue ash service center. It was estimated 3/4 hours to repair. After a day or so, we inquired and we were informed of "difficulty" performing diagnosis. We once again patiently waited for a diagnosis that was not received until we inquired again, days later. The car was held for a week and deemed acceptable as noted in the invoice. We drove this vehicle for less than a total of 1-2 hours over Saturday to Sunday to discover it unresponsive in our garage. It was stuck on the charger. Hv battery fully charged. Tesla remote came out to remotely help us. They attempted replacement of the 12v and then stated it wasn't safe and that he couldn't put it into tow mode due to the voltage leak concern. We had two aaa tow truck drivers refuse attempt to tow the vehicle due to the impossible location. We were informed by Tesla that based on their algorithm at the first appointment nothing alerted them despite our video of the concern. They were not able to locate the problem and that led them to release an unsafe vehicle to us. We took our car to a trusted Tesla service center immediately and as experts of the vehicle they were not able to accurately and proactively diagnose a problem until the ac compressor was completely dead. We then were stuck to tow the vehicle back to them despite bringing it in with an early concern.

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA campaign number: 23v838000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was driving on i395 from carson city to reno in washoe valley while on autopilot, the car suddenly alerted with very loud alarms, showed 1. Steering assist reduced, 2. Automatic emergency braking is unavailable 3. Traction control disabled 4. Stability control disabled 5. Park assist unavailable. I pulled over to a safe parking area. Then the car locked out for 75 mins, in neutral gear, can't shut off, can't park, can't reset the car at all even after talking to Tesla support. While waiting for the tow truck, I turned it into tow mode, was able to change into park mode finally, and hard reset the car. I took it in and Tesla told me the steering system was the problem and I was out of warranty so I had to pay a lot of money to repair/replace it.

The car door propped open as I was driving the vehicle. There have been multiple repeated concerns that I have had with this vehicle. It is unsafe.

The car front passenger side door open while driving and does not close and the car sting in babson college campus as my daughter cannot close door, cannot drive and Tesla service does not give repair date before two weeks and no one else knows can repair this part . This is third time in 3 months we are having problem and after spending over 3000$ in less than 3 months with full inspection down by Tesla . The service people are rude and does not care for student safety as well. Such a shame.

Horn button location is dangerous in eminent accident situations. Instead of a large center push location on the steering wheel the horn is a button which is hard to push and locate in an emergency situation and is a large distraction from watching the road and avoiding the accident.

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA campaign number: 23v838000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue where it was stated that due to the year of the vehicle, it was considered an older model and parts were not yet ready for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owned a 2023 Tesla Model X. The contact stated that while driving into her driveway, the vehicle unexpectedly accelerated, and conversely, with the brake pedal depressed all the way to the floorboard, the vehicle failed to come to a complete stop. As a result, the vehicle collided with the rear of another vehicle parked in the driveway, sending the other vehicle careening into the garage. The air bags did deploy. A police report was filed, and injuries were reported. The occupants transported themselves to an area hospital for treatment; the contact was treated for a broken hand and two broken ribs, and the passenger was treated for bruising and a sprained ankle. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. The manufacturer was notified of the failure but provided no assistance. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v679000 (electrical system, service brakes, hydraulic), but the VIN was not included. The failure mileage was 5,000.

I had my two Teslas parked in the garage. The Model X was charging at about 1:30 am. We heard explosions coming out of the garage. Went to check only to see my Model X in flames. We evacuated and called 911 eventually a fire investigation report was made showing the fire started within the vehicle outward. The battery pack was on fire. We had lithium contamination all over the house and this fire endangered five lives. This incident has been two years ago and until now Tesla refuses to acknowledge the faulty battery and is refusing to do anything about it.

Bran new Tesla Model X 2022 model went up in flames in my garage on it is own, burning my garage, and destroying my other Tesla. The car melted completely and Tesla warranty is no where to be found, they are not even talking to me after 8 weeks of the incident and as of this date filing this complaint. The car was purchased directly from Tesla, brand new, owned it less than 14 months and had less than 30,000 miles on it.

To whom it may concern, my name is [xxx] , and I am writing regarding unresolved issues with my 2016 Tesla Model X (VIN: [xxx] ). Despite multiple service visits, extensive repairs, and approximately $8,000 in costs, my vehicle remains undrivable and presents significant safety concerns. I initially brought my vehicle to the Tesla service center in richmond, texas, for motor-related issues. I was informed that mismatched tires and front-end components were contributing to the problem, and repairs were completed. However, the original issue persisted. Subsequent visits for additional repairs also failed to resolve the problem, and new safety concerns emerged. Complicating matters, the richmond service center has since closed, and its staff were terminated. When I contacted the westchase service center, manager andrea p. Informed me that no resolution or agreement could be reached. I have attached the following invoices for your review: invoice #[xxx], dated April 26, 2024 invoice #[xxx], dated November 9, 2023 I am requesting the following: a full review of my service history and unresolved issues. Immediate repairs to address motor and safety concerns at no additional cost. A clear explanation of Tesla’s policies regarding unresolved repairs, especially with closed service centers. This situation has caused financial and personal hardship. I urge Tesla to address these issues promptly to restore my confidence in your brand. Please contact me at [your phone number] or [your email address] to discuss this matter. Sincerely, [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I initially brought my vehicle to the Tesla service center in richmond, texas, to address issues involving the motor. During this visit, I was informed that mismatched tire sizes and worn parts in the front end were contributing to the problem. The service center proceeded with repairs, charging me for the work. However, the original issue persisted after I picked up the vehicle. Despite multiple follow-up appointments and additional repairs, the problem was never resolved.

The contact owned a 2023 Tesla x. The contact stated that while driving at 25 mph, the contact became distracted by an incoming phone call and crashed into another vehicle. The airbags deployed upon impact and the contact became locked inside the vehicle. The whereabouts of the other driver were unknown. The police were called to scene but were unable to assist with the contact's removal from the vehicle. After close to an hour, the contact finally found a latch to finally unlocked the vehicle. The contact sustained a headache as a result of the accident but did not seek medical attention. A police report was filed. The vehicle was towed from the scene to a Tesla service center. The contact stated that the forward collision avoidance feature failed to operate as needed which should have prevented the accident. Upon investigation, the contact discovered that the vehicle was included in NHTSA campaign number: 23v862000 (latches/locks/linkage; electrical system). The manufacturer was informed of the failure but offered no assistance. The vehicle was later totaled without the contact's knowledge. The failure mileage was approximately 1,000.

The component that is not working on my car is the intermittent windshield wipers. The issue is that the intermittent wipers do not come on in eaither of the 2 low settings. The wipers only work in the steady low and high settings. When it is just misty out or a light rain, you have to manually push the button at the end of the stalk to give a swish of the wipers. If you are on the steady low setting, it is too much and the wipers squeak on the widsheild. I originally brought this into my Tesla service center in October and they told me that this would be fixed in a firmware update. I have followed up a few times as the update never came and today I am back at the service center and they have told me that they are still waiting for this problem to be addressed and that I should just use the other low and high speed wipers to clear the mist. It is now the end of December, almost 3 month later. This is not safe and should be addressed right away.

Manufacturer designed a pyro fuse (a/k/a battery fuse), the purpose of which is to open the main battery's circuit in the event of a detected crash via a squib charge, in order to prevent further property damage or risk to life. The obsolete design contained in this model depends on a small lithium ion battery with a 7-10 year lifespan. In this car's case, a timer notification kicked in at about 6. 5 years of life. The risk to not recalling this part with the new part design (self-charging from the current) and all affected models in the fleet is that now all these vehicles risk higher odds of a catastrophic battery fires during collisions and other failures the fuse was designed to prevent.

Brakes will lock up a pre collision will activate in forward and reverse when no objects are present. It is a hazard to operate the vehicle since it will randomly slam in the brakes will driving down the road or reversing out of a parking space. Also electrical issues vehicle will no longer lock or unlock.

The contact owns a 2018 Tesla Model X. The contact stated that, while attempting to park, the vehicle suddenly accelerated forward on its own. As a result, the vehicle careened through an out-door dining area, causing extensive property damage. The air bags did not deploy. A police report was not filed, and injuries were not reported. No warning lights were illuminated. The vehicle was towed from the scene directly to a body shop for repair. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v838000 (electrical system), and the VIN was included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 40,000.

Tesla display and navigation dashboard went dark 3 times while driving on the highway. For 4 minutes I could not see what speed I was going at, I could not give any indication. The risk was that the car could have stopped while in the lane and crashed or caused an accident. This has happened twice before.

See all problems of the 2019 Tesla Model X 🔎.

I was traveling from texas to south carolina and unfortunately decided to take my Model X, which was a bad idea to buy after the worst experience my family had gone thru. During my trip I stopped at supercharger in cottondale, alabama while my car was in starting my Model X broke and couldn’t start due to some technical problem with the car (car is still in factory warranty). The called road side assistance and was shipped to service center. 2/7 I am still lingering in middle way off my home or destination. I tried calling service center but no answer and mailbox is also full couldn’t leave voicemail. After trying multiple times (15-18times) finally I was able to speak with someone. 3/7 I was told by service super at fayetteville, GA that car cannot be fixed and they have not started diagnosis and I have to wait for minimum 10days. I told him my situation that I am traveling with my 2 kids ( 6yr & 8yr) and as I am in middle of my trip and not at my home town. 4/7 it’s hard for me to keep waiting for the car and ask him he can help me get the car fixed on priority giving the situation I am in. The supervisor was not able to arrive on any agreement. I also told him to get the car fixed and ship to texas since the car was having mechanical 5/7 problem and under factory warranty. I didn’t expect the answer what I got from Tesla service center and was told no. It’s hard to believe that Tesla didn’t care about customer service and after paying such a huge price they don’t care about its product. 6/7 I wanted to bring to Tesla attention and wanted to get some resolution. I am still here with my family and 2 young kids in atlanta waiting for my car far away from home with zero support from Tesla. #Tesla 7/7.

Compressor fails causing cooling of the battery to fail and ac in the car not to work. System sais ac reduced charging reduced. No air at all. It seems to be a very common issue. This seems unsafe and is a major expense to fix. $2300+.

See all problems of the 2021 Tesla Model X 🔎.

The vehicle's a/c system was not working as intended, noticing air is blowing very weak. The vehicle was took to Tesla service center and was told that rodents had gotten into the vehicle (not sure how) and chewed wire systems and air filters. Tesla reports the damages affected a/c systems and electrical control for the vehicle including auto pilot assistant. Cost of repair was $2020. 17, not covered by Tesla insurance.