Equipment Problems of Toyota Highlander - part 2

Driver's side mirror has been vibrating since vehicle purchase. The issues causes vibration / shaking of the driver's side rearview mirror creating blurry traffic (in the mirror) at highway speed and is a serious safety concern. Dealership claims it is due to attachment of a blind spot mirror on my vehicle. However there are hundreds of posts online of other people discussing / complaining about this exact same issue on Toyota Highlanders and rav4. Other people are also reporting dealers claiming there is no fix. The issue can be fixed quiet easily by using a glue / tacky adhesive (or double sided tape) between the rearview mirror glass assembly and the backing plate of the mirror motor. Toyota should issue a recall since the issue is obviously prevalent and poses a safety hazard. Here are some links to other people complaining about the same issue since 2020: [xxx] [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2023 Toyota Highlander 🔎.

The rear hatch has been causing me issues for quite a while. Last year, I would have to hit the close button once or twice for it to close. It would close a few inches, beep, and then stop. It has become much worse the last six months. I have to manually close the hatch myself because it won't go down all the way using the button. We took it to cedar rapids Toyota and they said this is a very common issue in this vehicle. They adjusted the hatch and lubricated it. Once they were done, they said it doesn't work any better. It costs over $1,000 to replace the parts and they can't get the parts until June because so many people are having the same issue. This vehicle needs to be recalled. Thanks,.

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The sos speaker squeals very loudly when starting the vehicle about 7 out of 10 times and is available for inspection. Problem is known by Toyota. [xxx] no. No warning indication or messages. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2019 Toyota Highlander 🔎.

My trunk will not open or close properly faulty sensors.

[xxx] dear staff there are other people complaining of engine misfire also [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Dear staff, after several payments made for diagnostics I feel like I should commit suicide maybe because of this Toyota I can not afford to pay diagnostics every single day to hear the same story over and over I understand there is a engine check light, I need it repaired please instead of having to pay diagnostic fees which advance autoparts doesnt even charge and Toyota takes $172 diagnostic fees when they can not even themselves rule out the problem in their engineering or manufacturing please look out for similar issues, engine problems in 2gr-fks engines as more people experiencing issues will confirm its Toyota's fault they should either shut down their manufacturing in japan or bring back the standards of japanese automotives.

2gr engine family in general used in Toyota and Lexus, may have a manufacturing defect as per google about the 2gr-fe engine subtype yes, the Toyota 2gr-fe engine, a 3. 5l v6 found in many Toyota and Lexus models, is known to have a recurring issue with head gasket leaks, particularly where coolant leaks externally from the engine block due to corrosion around the cylinder head where the coolant port is located; this is considered a common problem with this engine type. Key points about the 2gr head gasket issue: leak location: coolant typically leaks outside of the engine block, visible as stains on the block surface, rather than internally into the combustion chambers. Cause: corrosion around the cylinder head near the coolant port, often exacerbated by road salt and old, acidic coolant. Prevention: regularly changing coolant and occasionally hosing down the engine block, especially if you live in a region with heavy winter road salt. Repair: replacing the head gasket usually requires removing the engine, making it a major repair job. So Toyota should be held liable for repair costs and labor as well as the pain and suffering a consumer has to go through, seeing all the drama of the Toyota.

Subject: transmission issue – 2021 Toyota Highlander dear NHTSA, I am reporting a serious transmission issue with my 2021 Toyota Highlander (82,000 miles). I recently took it to the dealership for an unusual noise, and they diagnosed a transmission failure, quoting over $9,000 for replacement and service. After researching, I discovered Toyota has known about transmission issues in the 2021 Highlander since at least 2021. I have always serviced my vehicle at the same dealership, yet they never informed me of this known defect. Instead, they waited until my warranty expired to disclose the issue, despite my repeated maintenance visits where I reported the noise. I also found a 2021 Toyota document acknowledging transmission problems in this model, and many other owners have reported the same issue. It seems dealerships avoided addressing this until warranties expired, leaving owners with massive repair costs. This raises serious concerns about Toyota’s handling of known defects. I urge the NHTSA to investigate and take action to protect consumers from unfair repair costs and potential safety risks.

The seat belt alarm goes off for no reason while driving, is loud and distracting and the only way to reset it is to turn off the car and restart it. Luckily, I was on a local street and was able to safely pull over. I've had this vehicle for 18 months and the alarm has gone off over 6 times now. P. S. I'm not the only one. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While pulling onto highway I heard a loud pop and scratching noise. Pulled off road and looked at vehicle from outside. When I looked on top I saw that the glass from sunroof had a hole and had shards like it had exploded from inside pressure.

I own a Toyota Highlander 2018 le. I have been servicing it regularly at authorized Toyota delaership service centers. I have around 28000 miles on it. While trying to start the car this morning, the car wouldn't start, the brake feels hard and won't depress, and the dashboard displays the message" braking power low stop in a safe place see owner's manual".

See all problems of the 2018 Toyota Highlander 🔎.

Unable to clear a screen on the navigation/media center. It has a pop-up for drive connect(a monthly fee based service from Toyota) that covers the screen about every 10 minutes while driving. It requires at least 2 touches to the screen to clear, but comes back in a few minutes. It's very distracting while driving especially when using the map function from my phone. I called Toyota support and they said the pop-up cannot be disabled if you dont buy the service. I asked if there was a firmware update and they said no. This is ransomware.

When starting the vehicle, and extremely loud feedback noise is emitted from the front right speaker. This happens intermittently. Sometimes it's every 5th time you start it, and sometimes every 29th start. This started happening after the dealer-provided sos safety subscription expired. The noise is extremely loud and very disturbing especially for individuals like our daughter who has special needs. I would not be surprised if it is damaging our hearing. It would likely be especially harmful to children! it has been confirmed by the dealer and is currently back at the shop whule they are further investigating the cause.

2012 Toyota Highlander blizzard white paint peeling I need help!!! I noticed paint peeling on a side panel 2 months ago and then followed up the peeling to find the entire top of my car is totally peeled! please, help!!! [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2012 Toyota Highlander 🔎.

I was driving on road going speed limit during the day, came around a curve, vehicle was stopped, slammed on brakes and turned wheel but still hit rear of vehicle. No collision warning or auto brakes engaged.

See all problems of the 2024 Toyota Highlander 🔎.

While driving on the freeway in the evening about 10 minutes into the drive, a loud bang was heard like a shotgun and the front portion of the panoramic sunroof had shattered. Small shards of glass entered the cabin but fortunately no one was injured inside the vehicle. No sign of a rock hitting the vehicle or defect in the panoramic had occurred prior to this incidence. It appears to have occurred spontaneously. There was a large hole in the glass with an outward projection like the pressure inside the vehicle somehow blew out the sunroof. The passengers in the vehicle were at risk of being covered in small shards of glass including a small child in a rear facing carseat who was sitting behind the driver's side. The driver and front passenger would have been impacted as well if the glass gave away. This occurred at high speeds on a freeway where if the glass would have fallen inside the cabin could have caused the driver to be covered in glass, injured while driving at high speeds and caused a wreck. The incident was reported to the highway patrol who could not place a formal report because they said it was not a mechanic defect and the Toyota corporate office said that they could not report because it was a glass issue. Insurance has not been informed yet as we are waiting from the local dealership to see if they can assist. There were no warning messenger prior to this problem and it occurred spontaneously.

See all problems of the 2020 Toyota Highlander 🔎.

My car has integrated carplay installed for mapping. When used wirelessly with all mapping services (apple maps, waze, goole maps) my car will appear in fields, the wrong streets, in houses. I will be given directions to turn on streets that are not where I physically am. First I worked with apple customer care for over 15 hours. They have determined it is not an apple issue. They believe it is an issue with the gnss module in the car. I took the car twice to the dealerships service departments. The first service department did not duplicate this issue. They told me I had to plug the phone in to not have the problem. My vehicle is bluetooth, it works wirelessly! the second dealership told me they didn't need to duplicate the issue because I was the second car in for service that day for the same problem. Their solution is for me to plug my phone in for correct mapping. This sometimes works, but only is I do it in a specific order after starting the car - start the car, let it boot up the radio/entertainment/integrated map, unplug the cable, replug the cable, then plug my phone it. This is all with a bluetooth enabled car. I have requested for the dealership to test the gnss module or replace it and they have not. They have said they are waiting for the investigation. Meanwhile, I drive around and my car is given directions through backyards and fields. It is a hazard! this all started when the car was three days old.

The multimedia center keeps poping up "experience drive connect". This covers up the map and to try and remove the ad you have to take your eyes off the road push multiple buttons on the screen to return to the map. This is dangerous at any speed. The dealer states this ad is part of a subscription service and cannot be removed. This will cause wrecks. The multimedia screen is a disaster.

Trunk keeps malfunctioning. During lift would not open all the way or at all and sometimes once open will not close.

See all problems of the 2015 Toyota Highlander 🔎.

There is a very loud feedback noise through speakers intermittently when start and the red and green lights at the sos button flash multiple times. The noise is loud enough to damage hearing of an adult or child.

Air conditioning lines eroded and needed to be repaired after 26,000 miles/ 3 or 4 years. A/c line repair cost was $2500. Vehicle is garage kept and cleaned regularly during winter, it should not be having rusting problems, especially in this good of condition.

When I start my car it makes an ear piercing screeching noise. It doesn’t happen everytime but I never know when it is going to happen. I took it to a dealer and 5 guys said they never heard of it. If you look online numerous people have this complaint with out any recalls. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I purchased a 2019 Highlander platinum limited a few weeks ago and it started making an incredibly loud feedback sound from the speakers every 10-15 times I start the vehicle. I do not have a subscription but I currently have a free trial thru sirusxm radio (not sure if this has anything to do with it or not). The loud beeping noise at startup is extremely loud causing my right ear to ring. Luckily I do not have small children in the car to experience this.

Extremely loud high pitched noise when the vehicle starts. The problem began early October 2024 and has continued. It happens every time the car turns on.

When I start the Highlander, there is a loud (hurts your ears) feedback noise through the speakers. It's so loud you instinctively close your eyes and put your hands on your ears, ignoring whatever you were doing before (like maybe putting the car in gear). It lasts a second or two then stops. It doesn't happen every time, more like every 10 starts. I called Toyota and they said take it to the dealer. I'm still waiting to get their feedback.

The power liftgate does not close. This is an intermittent problem that is increasing in frequency to the point that I can hear internal components in the strut that are failing. This was reported to Toyota within the warranty period, and they claim that parts are on backorder. It has been over three months, and the problem is still not corrected. Toyota appears to be refusing to honor its warranty on this vehicle. The concern is that this failure occurs during a road trip or in an inconvenient location leaving us stranded with no ability to move the vehicle or obtain assistance.

See all problems of the 2022 Toyota Highlander 🔎.

I am writing to complain about the app called experience drive connect. It is a push ad for a subscription that I do not want it interferes all the time, and is a safety issue. I can be using a navigation app like waze and this blue ad will pop up, taking the place of my waze app. It will also pop up if I am listening to a podcast and want to make a change. I always have to delete it to make it go away, but then it comes back again within a minute or so. It is driving me crazy and making me hate Toyota since there doesn’t seem to be anyway to get rid of it. Please help as this is a dangerous safety issue. I have reported it to the branding service at Toyota and encouraged other people to also report it. Thank you for your help aloha, [xxx] . Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Sunroof shattered while vehicle was parked. Nothing touched the vehicle. We were just sitting in the car when it happened.

[xxx], while driving on a [xxx], my 2021 Highlander platinum unexpectedly shut down without any prior warning or indication of a malfunction. This abrupt failure put my safety, as well as that of my passengers and other motorists, at considerable risk. As a longtime Toyota customer, I have always valued the reputation of Toyota vehicles for their reliability and safety. However, this incident has significantly shaken my confidence in that reputation. I trusted that my vehicle, particularly one as recent as the 2021 Highlander, would perform safely and effectively in all driving conditions. The complete and sudden failure of the vehicle on a busy highway is not only unacceptable, but also alarming. I now find myself questioning whether I can continue to rely on this vehicle or the brand itself. After having the vehicle towed from obstructing a busy lane of traffic, the battery was jump started to get the car running again. I had never had any issues with battery and all regular services had been completed at a Toyota service center, but several codes appeared on the dashboard after this incident advising the vehicle be taken to a dealer. Vehicle was taken to Toyota service center [xxx] for a diagnostic check, but they couldn’t find any error codes or issues with the vehicle. I contacted Toyota to thoroughly investigate this matter and address the underlying issue that caused the shutdown, so that I can regain confidence in its safety and dependability. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I purchased a brand new 2024 Toyota Highlander limited on [xxx]. On September 12th, we were going on our first road trip with our [xxx] son to wilmington, nc (~209 miles from where we live). I bought this car as it was bigger and with a newborn wanted to feel safe. Approximately 15 miles out, as I was gassing the car on the highway, the speed limit was slowly dropping. After I released the gas, there was a slight jolt and then I was able to safely pull over on the side of the highway. To say I felt unsafe with cars flying by going 70 mph and the car slowing down out of my control with a newborn in the car is an understatement. With less than 300 miles on the car, Toyota of wilmington confirmed it was a faulty transmission. In addition to the poor quality and safety concern, customer service and the disconnect between areas - dealership, corporate, and financial when trying to get any resolution has been ridiculous. When I asked my sales rep if the issue was a concern he informed me my gear was probably wrong and assured me I would be fine making it back to charlotte. When I called Toyota of wilmington, despite me telling them I was there for the weekend and needed to get home Sunday they said they could see me the following Thursday, despite the issue at hand. It wasn't until I told them it was undriveable after trying to drive again and had it towed there that they magically fit us in. I am now a month without a car, given a smaller size rental car with no eta on being able to get a new one and unable to get in touch with anyone in financial to discuss the car payment they are still billing me for. This was our first and last Toyota we will purchase. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

There is an open recall which has not been addressed in a timely manner. The below has been open since oct 26, 2023. I have been advised that I would be notified when a remedy was available but it's been ten months with no solution. My front bumper detached while I was on the interstate causing damage to the front end of my vehicle. The subject vehicles are equipped with a resin front lower bumper cover assembly, connected with mounting tabs. If there is minor impact to the lower front bumper cover assembly that causes the mounting tabs to detach from the vehicle during normal operation, one or more parts of this assembly could detach, which could become a road hazard, increasing the risk of a crash or injury for other road users.

The battery was leaking fluid, smoke was visible and rotten smell from the battery. Electrical secondary brake system came on the dashboard.

Several weeks ago my wife noticed that the vehicle skids when accelerating and she told me about the situation. I hardly drive the vehicle because I was not aware of the situation, but today I drove it and realized what is happening. I am not a mechanic to give a diagnosis of the situation. For me it could be the transmission and it only has 85k. I'm going to do the next oil change at the dealer. Right now I do them at firestone, it's close to my house and for me it's more convenient.

See all problems of the 2017 Toyota Highlander 🔎.

The car absolutely reeks of gas after driving for a while on warm days. You can visibly see the fumes around the filler neck. It has been the the dealer multiple times and they say they can't find anything. It seeps into the car causing headaches and dizziness. I personally know of 2 2023 Highlanders and 1 2024 Highlander that have this issue. I am extremely worried this will cause a fire and/or explosion at some point.

My car is leaking into my interior. It has come out of the electrical component areas. I worry it has infiltrated airbags & what could happen if they get wet (go off due to damage or not go off when supposed to). Have taken to dealership 3 times with no resolution.