Defroster/defogger/hvac System Problems of Toyota RAV4

The contact owns a 2021 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the front driver’s seat became stuck. No warning lights were illuminated. The failure reoccurred on several occasions. The contact stated that water was leaking into the vehicle from the front driver’s and passenger sides, causing puddles of water in the front driver’s and passenger’s seats with an abnormal odor. The contact stated that the leak was near the bolts and screws. The failure reoccurred on several occasions. The vehicle was taken to an independent mechanic, who advised that the water leak could not be repaired and that the condition was unsafe. The vehicle was not repaired. The vehicle was taken to a dealer where it was diagnosed and determined that the a/c system and several other unknown components needed to be replaced. The dealer stated that the vehicle was out of warranty. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was unknown.

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