Front Suspension Stabilizer Bar Problems of Toyota RAV4

Both rear stabilizer bar connector links snapped off toward the bottom of each link right above the threaded portion indicating that is a weak area. This was not due to rusting, the links just snapped off in the same location. I worked for another dealership in the same dealer group as a service manager and the staff there told me that this is a product problem and they had replaced at least 55 pair of these links. I called Toyota customer service to request a goodwill repair authorization and the first question they asked me was if I had the vehicle serviced at the dealership. I said no because as a former technician, I do all my own vehicle maintenance. They said they could not help because of that. This involves a known product problem that they would have taken care of thru what all manufacturers call "hidden warranty" if I had allowed the dealer to service the vehicle. This is discriminatory and should have been taken care of more importantly because it is a safety issue affecting the suspension and vehicle handling. I noticed the problem last fall when the vehicle starting making a clunking noise in the rear and handled sloppy in the rear suspension. You have had a number of other reports as well on this specific problem.

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Tl-the contact owns a 2010 Toyota Rav4. The contact stated that while driving approximately 35 mph, there was a abnormal sound coming from the rear end of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the inner and outer stabilizer bars was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000. Ss.

The contact owns a 2007 Toyota Rav4. The contact stated that there was a loud noise coming from the rear of the vehicle. The vehicle was taken to the dealer who diagnosed that a link to the stabilizing bar was fractured. The dealer stated this had been a known issue. The contact asked about NHTSA recall campaign id number: 12v373000 (suspension: rear) for the rear tie rod, but the manufacturer stated that the link for the stabilizer bar was not included in the recall. The contact had both links replaced since the dealer noticed that the one on the right was about to break as well due to it not being bolted correctly. The failure and current mileage was 93,000. Updated 12/5/12 the consumer also stated there was rust forming around the bolt. Updated 12/10/12.

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