Volkswagen CC owners have reported 30 problems related to air bag light on (under the air bag category). The most recently reported issues are listed below.
As I was making a u-turn I could hear a noice from my steeling wheel and immediately the airbag light came on and read "error: airbag". I couldn't help but panic thinking of all the possibilities that can happen. I noticed the buttons on the steering wheel weren't working and later realizing my horn didnt work either. I called the nearest dealership and they automatically wanted to charge me for a diagnosis. They insisted that they had already worked on an airbag recall (69y5) my car had and that the diagnosis found "numerous codes. " one of them was code vag00588 -driver airbag igniter upper limit exceeded telling me they need to install a new steeling wheel clock spring. Debris like fibers and hairs interfered with the wires causing the wires to break internally and resulting in a loss of electrical connection to the drivers frontal airbag. Meaning it will prevent the airbag from deploying in the event of a crash. They quoted me a price of $971. 77 for repairs plus the $160. 00 for the diagnosis. I was furious and refused to spend more money on repairs. I have always taken care of everything my car needs. I've spent so much money on it already. But this is where I draw the line, I'm not spending another grand+ on it when this is clearly a manufacturing defect. I am a commuter. I commute long distances to and from work everyday, so having a faulty airbag, non responding horn or steering wheel controls is extremely scary. Interestingly, vw recalled certain 2010-2014 vehicles with exactly the same issue. Recall code:69l2 Volkswagen needs to take responsibility, recall 2015 vw Cc and correct this defect free of charge. This is a safety issue that needs to be addressed without delay. I rely on this car everyday so this issue gets me more and more upset each and everyday.
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all problems of the 2015 Volkswagen CC
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I started to hear a weird noise when turning. A couple of days later the airbag light came on and the horn and buttons on the steering wheel stopped working. It's very dangerous to drive without a horn and it's scary to know that your airbag won't deploy in a crash. This happened at 50,000 miles.
The car had an air bag recall fixed and a few weeks later the air bag light came on and the horn won't work. Now the dealership wants the customer to pay for repairs stating that it is the clock spring that is broken. This problem is a direct result of the air bag repair.
After a recall on airbag was done, two weeks later I took the car in because a airbag light came on. Was told its control module for pods all, which costs $2,357. 68. This module controls the airbags whether or not they go off in an accident. Well mine went out without ever being in an accident. The car only has 76k miles and vw told me it has nothing to do with the other airbag recall and that part is only covered until 36k miles. This super expensive safety issue should be looked at not be put upon a customer.
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all problems of the 2010 Volkswagen CC
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There was a recall on the steering wheel clock spring on the Volkswagen Cc. Instead of replacing the clock spring in my car, there was a temporary �rubber bamd� placed on the steering wheel clock. The following week, the entire steering wheel clock broke and the air bag light came on. I cannot use any of the functions on my steering wheel. The dealership claims that the problem was fixed according to the recall and it's nothing they can do about it.
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all problems of the 2012 Volkswagen CC
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Air bag light is on after 6 months of taking the car to the dealer to repair the issue after the recall. Went back to dealer and they want to charge me to fix the issue.
I had my clock spring replaced last year due to the recall, then my airbag light went on and my steering wheal started doing a clicking sound when I steer to the left or right all control panels on my steering wheel stopped functioning including the horn. I called Volkswagen and they said that they would charge me $150 to access the car, I told them about clock spring and they said that I would have to pay to get that fixed. I really don't find this fair that I have to pay to get something fixed that originally wasn't done correctly I think that they should take more responsibility for their workmanship. Also my seatbelt claps docent work I called them to see if this is something that they would fix being a safety issue and they said no. I think that all car companies should be responsible for seatbelt and airbag issues on a car. Not everyone has the money to replace seatbelt clasp and many people live day by day on there paycheck.
There was a recall in 2015 involving a clock spring in the steering wheel. Recall description: hair or other fibers may contaminate the airbag clock spring (a spiral wound, flat cable that keeps the airbag powered while the steering wheel is being turned). This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal airbag. A loss of electrical connection to the driver's frontal airbag will prevent the airbag from deploying in the event of a vehicle crash, increasing the risk of injury. On February 29, 2016, vw did a recall repair by installing a cover over the clock spring. On November 22, 2017, I was driving and when I made a turn, I heard a pop in my steering wheel. My airbag light immediately came on along with an airbag error. I lost the use of my horn and the controls on my steering wheel, along with my airbag deployment. I made an appointment to have this seen about. I was told that I had to replace the clock spring for a fee of $877. 88. I questioned this because it was a recall issue and was told that the repair was covered for 12 months/12,000 miles (which ever came first) and it was out of warranty. First of all, the clock spring was not replaced, a cover was put on it. How do I not know that there were fibers in the clock spring before the cover was put on? I feel that vw took an easy way out of fixing a problem that could have serious issues later, which I am now experiencing.
Tl the contact owns a 2009 Volkswagen Cc. While driving approximately 40 mph, the air bag warning indicator illuminated and the service air bags appeared on the instrument panel. The contact also stated that the vehicle was repaired per an unknown air bags recall on November 15, 2017 by pete moore imports Volkswagen in pensacola, florida. The manufacturer was notified of the recurrence. The vehicle was not repaired again. The approximate failure mileage was 91,227.
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all problems of the 2009 Volkswagen CC
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The contact owns a 2013 Volkswagen Cc. While driving 35 mph, the air bag indicator illuminated without warning. The vehicle was previously repaired in 2016 per NHTSA campaign number: 15v483000 (air bags) in which the clockspring cover was replaced. The contact stated that the horn also stopped working. Archers Volkswagen in houston, texas was made aware of the failure and stated that the contact was financially responsible for the repair. The manufacturer was made aware of the issue. The failure mileage was approximately 87,000.
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all problems of the 2013 Volkswagen CC
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Takata recall: Volkswagen claims to have fixed the clock spring and air bag in car however the air bag light is on and the clock spring is broken. I cannot use the horn or any buttons on the steering wheel. The electrical system does not work properly without the controls on the steering wheel.
The contact owns a 2012 Volkswagen Cc. While driving uphill at approximately 65 mph and attempting to pass another vehicle, the contact's vehicle lost acceleration and the epc warning indicator illuminated. The vehicle was pulled over to the side of the road and the engine was turned off. When the vehicle was restarted, the check engine indicator illuminated. The vehicle was coasted to a service station and towed to an independent mechanic (josho auto, 10945 randolph, costa mesa, CA 92626, 714-557-2601) where the vehicle was kept for diagnostic testing. The manufacturer was not made aware of the failure. Also, approximately one year ago, the front passenger side of the vehicle was crashed into by another vehicle. None of the air bags deployed. A police report was filed. The contact sustained injuries that required medical attention. The vehicle was towed to a body shop (pacific elite auto body shop in costa mesa CA) and repaired by the insurance company. The manufacturer was not made aware of the failure. The contact recently searched the VIN and found NHTSA campaign number: 16v078000 (air bags). The failure mileage was approximately 62,000. Parts distribution disconnect.
The contact owns a 2010 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16v078000 (air bags), but the horn in the vehicle failed to operate. While driving 35 mph, the horn was depressed and failed to sound. In addition, the air bag service warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed with an inoperable clock spring that needed replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 76,000.
Takata recall. The contact owns a 2013 Volkswagen Cc. The contact stated that the air bag warning indicator illuminated while driving various speeds. The contact received notification of NHTSA campaign number: 16v078000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer and was informed that the recall remedy part was on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 19,000. Parts distribution disconnect.
Takata recall but still has an airbag light on when it should have been fixed.
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all problems of the 2014 Volkswagen CC
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The contact owns a 2012 Volkswagen Cc. The contact received notification of NHTSA campaign numbers: 16v078000 (air bags) and 15v483000 (air bags). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that the air bag warning indicator illuminated and the horn failed to sound. The approximate failure mileage was 120,000. The manufacturer was made aware of the failures. Parts distribution disconnect.
Clock spring recall recently my airbag light went on and when I make a turn with a steering wheel rotation of over 270* my horn will go off, I also only have intermittent use of the steering wheel controls to my instrumentation. There is a recall on the year and make of my car for the clock spring, however my VIN is not included. The signs point to a defective clock spring to which I lost the functionality of my airbag and the electronic functionality of my steering wheel. I called vw service department and they said my vehicle is not covered under the recall so there is no need to bring it in. I really don't feel safe operating this vehicle considering there has been an open recall involving the takata recall for well over a year. (vw told me that they will contact me when parts are available to fix). This happened when I made a left turn into a parking spot, the airbag light when on and it said "service airbag".
The contact owns a 2011 Volkswagen Cc. While driving approximately 60 mph, a loud grinding noise was heard and the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 16v078000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000. The VIN was not available.
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all problems of the 2011 Volkswagen CC
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Takata recall. The contact owns a 2013 Volkswagen Cc. The contact took the vehicle to be serviced from a collision. Upon retrieving the vehicle, the contact was informed that the air bag warning indicator was illuminated. The indicator was not illuminated prior to being repaired. The contact was informed of NHTSA campaign number: 16v078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Taktata recall. The contact owns a 2010 Volkswagen Cc. The contact stated that while driving approximately 50 mph, another vehicle abruptly cut into the contacts lane, the contact applied the brake pedal with force and the air bag light illuminated as well as the radio failed to function. The vehicle was taken to an independent repair facility for diagnosis who replaced the clock spring assembly. The contact received notification of two manufacturer recalls months later for NHTSA campaign number: 16v078000 (air bags). In addition, the vehicle was included in NHTSA campaign number: 17v509000 (fuel system, gasoline). The failure mileage was not available. VIN tool confirms parts not available. Parts distribution disconnect.
I was making a right turn when I heard a loud pop in the steering wheel. On the display it showed airbag error and the airbag light came on. I took it to my mechanic and he called me an told me that my airbag will not work in a crash an that there is two recalls on my car one being the takata an the other being nhsta recall number 15v48300. I called the dealership and told them what happed an they said there was recalls according to my model but wasn't any recalls they can fix according to my VIN number was curious what I need to do about this.
Tl-the contact owns a 2010 Volkswagen Cc sport. The contact received a recall notification for NHTSA campaign number: 16v078000 ( air bags ) and 17v509000 ( fuel system gasoline ) and stated that the manufacturer had failed to repair the vehicle with in a reasonable amount of time. The dealer drivers village Volkswagen at 5885 circle drive cicero new york 13039 was contacted and confirmed that parts were not available to perform the recall repairs. The manufacturer was not made aware of the issue. The contact experienced the air bags warning indicator illuminated. Parts distribution disconnect. Bp.
Hello, I have a 2010 vw Cc. My airbag light has come on and my horn and steering wheel controls don't work. Volkswagen does have a recall for the "clockspring" which would fix all this but my VIN is not covered under this recall even though some of the same cars and same year are covered. I called them and they said I would have to go get it fixed at a dealership and I would maybe get a refund. Since then my steering wheel light has came on and it is very hard to turn. I can't believe they wouldn't cover this. I would think airbag and horn are huge safety concerns and they already know that this parts fails. When I called Volkswagen customer service they lady could not help me at all other then saying there is another recall for the airbag but they don't have a fix yet so there's nothing they can do. I at least would like my airbag and horn to work, right? also, I asked to speak to a manager twice and both times I was put on a 10 minute hold only for her to come back and say "my manager told me to tell you" both times. No help at all. I truly hate Volkswagen and their customer service. Any help or direction would be much appreciated. Thank you - benjamin r.
The contact owns a 2013 Volkswagen Cc. The contact received a recall notification for NHTSA campaign number: 16v078000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact stated that the air bag warning indicator illuminated. The VIN and failure mileage were unknown. Parts distribution disconnect.
Tl- the contact owns a 2012 volkwagon Cc. The contact stated that the vehicle would not start intermittently. The epc, battery, engine, and air bag warning indicators illuminated during the failure. The vehicle had to be towed. The vehicle was taken to the dealer where it was diagnosed that the clock spring had malfunctioned and needed to be replaced. The vehicle was not repaired. The contact received recall NHTSA campaign number for 15v483000(air bags) however the dealer stated they would not repair the clock spring under the recall. Manufacturer was not made aware of the failure. The vehicle failure mileage was 63,000. Kh.
Driver's airbag light is on and horn not working after started my car.
Takata recall - clock spring airbag malfunction. My 2009 Cc is not included in the recall however I am experiencing the same issues as the 2010 Cc owners vehicle. The airbag light is on and steering wheel functions are not working. I took my vehicle to the volkswagon dealer and they diagnosed the clock spring issue same issue as the recall in model year 2010. If my vehicle has the same malfunction then it should be covered via the recall. The airbag malfunction is a serious safety issue and Volkswagen should take precautions to prevent harm to owners of their vehicles.
The contact owns a 2010 Volkswagen Cc. The contact stated that while driving at 65 mph, the air bag indicator illuminated continuously. The failure occurred on several occasions. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
Vehicle was being turned around in a parking lot when a clicking noise was heard. The air bag light illuminated and all of the steering wheel functions (I. E. Horn, radio controls, etc. ) stopped working. Took it into the Volkswagen dealership and was informed that it was the "clock spring " in the steering wheel was in need of replacement.
Tl-the contact owns a 2009 Volkswagen Cc. The contact stated that the passenger side air bag light continued to illuminate in the vehicle. This failure has continued to occur over a period of six months. The vehicle was taken to the dealer who stated that the passenger seat pod sensor needed to be replaced to repair the vehicle. The vehicle has not been repaired. The manufacturer was notified of the defect. The approximate failure mileage was 60,000. Rg.
| Problem Category | Number of Problems |
|---|---|
| Air Bag problems | |
| Air Bag Light On problems | |
| Front Driver Side Air Bag Inflator problems | |
| Air Bag Not Deploy problems | |
| Warning Light On problems | |
| Front Air Bag Sensor Control problems | |
| Side/window Air Bag problems | |
| Clockspring problems | |
| Air Bag Knee Bolster problems |