general problems of the 2019 Volkswagen Jetta - part 2

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 23v604000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 23v604000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 23v604000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Jetta. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The contact was able to jumpstart the vehicle, after which an error start and stop message was displayed. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA campaign number: 23v604000 (electrical system). The VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 45,000. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 23v604000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 23v604000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost all motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to restart. The low battery warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA campaign number 23v604000 (electrical system); the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was 18,000.

The contact owns a 2019 Volkswagen Jetta. The contact stated while driving at various speeds, the vehicle suddenly turned off. During the failure the message "ignition switch failure" was displayed. The cause of the failure has not yet been determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA campaign number: 23v604000 (electrical system). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 90,000.

Both times the shut down occurred it was over 80 degrees in the car at least. At least a week ago and then yesterday October 22nd. The car would start like normal but a few seconds later it would say "please check the starter system" and then all the electricals would go out no ac, nothing on the dash, all the speedometers down to 0, but the car would still be running. But if you were to cut the car off you would just get the starter system message and it wont turn back on. The first time I took it to a mechanic and they couldn't find anything wrong, the next day I took it to vw and they also couldn't find anything in their inspection. I see the recall #23v604 and it sounds pretty similar to what's happening.

Starter system faulty message. Car shuts off when it gets warm. Shut down while driving on interstate.

The contact owns a 2019 Volkswagen Jetta. The contact stated that while her husband was driving approximately 30–40 mph, the vehicle stalled. The instrument cluster was blank. The contact received notification of NHTSA campaign number: 23v604000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

While driving car ignition shuts off. Gas and breaks still work, but no lights, no speedometer, nothing else, ignition completely off. Has happened on 5 different occasions on days the temperature is 90 degrees. Volkswagen dealership aren't able to fix it.

Car engine stalling while driving and failure of the eps/epc light comes on when attempted to start the car warning start stop system malfunctioning unable to start at times.

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 23v604000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds the instrument panel displayed the message "stop vehicle”. The contact had approximately 2 minutes to turn off and restart the vehicle before all electrical functions failed, causing the vehicle to stall. If the contact was unable to restart the vehicle in a timely manner, the vehicle had to be towed. The contact took the vehicle to a certified mechanic who determined that the ignition switch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 35,000. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 23v604000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds the main computer screen displayed a warning advising the driver to pull to the side of the road due to the vehicle ready seize. The message also stated, "check the starter". The main computer screen went completely black, and the vehicle stalled as a follow up. The vehicle failed to start after several attempts. The contact stated that the vehicle would start but cut off almost immediately. The vehicle started after approximately 30 minutes. The vehicle was taken to a certified mechanic who was unable to find the cause of the failure. The vehicle was taken to the dealer who was unable to find the cause as well. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 78,000. VIN tool confirms parts not available.

The open recall on my vehicle regarding the ignition switch and polyfuse presents a serious safety risk to me and others on the road. The potential for engine stalling and electrical system failure creates a dangerous situation that could lead to accidents and injuries. Therefore, addressing this recall promptly and having the necessary repairs or replacements done is crucial to ensuring the safety of all road users.

Car stalled out while driving, restarted, car said, "check starter system". Restarted again, engine stayed running, no lights at all (brake, headlight or tail light), however the hazards still seemed to work.

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 23v604000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The recall was in August 2023. I was told the part was not in yet. I recently tried again. Still no part in and it’s going on November 2023. I have gotten the run around, my calls go unanswered, no one available to talk to. No one knows what’s going on with this recall from the dealer service supervisor to vw recall to vw customer service.

Ignition gets very hot, when I put the key in the ignition, it also gets very hot, car will run for a minute or so and then lose power. The car shut off could be very dangerous if going down the road. Warning to check starter system came on.

Starter ignition failed on my screen as a turned on a street with oncoming traffic. Car shut down and engine stayed on. Has been happening when my car is sitting in the heat. Going to the dealership to get it diagnostic tomorrow.

The contact owns a 2019 Volkswagen. The contact stated that while driving at an undisclosed speed, control panel independently powered off and the engine was still on. The contact stated that he then turned the vehicle off and restarted the vehicle, the ignition system failure warning light illuminated. The contact stated the failure had occurred three times. The vehicle was taken to the dealer, the failure had not been duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,500.

While driving the 5 miles to the store, we got half way there and an error stating "check starter system" and to find a safe place to pull over. The cars engine remained running, allowing us to get to a grocery store parking lot, but all other mechanical instruments died. Screen backed out. Not able to see speed, non use of signal or break lights. After sitting in the parking lot for a few minutes, we tried starting the car up again. It started back up with no issues. We decided to try driving it back home to see if happened again. After about 2 miles of driving, the same error and screen black out happened again. We were able to safely get home, taking back roads to avoid traffic. Extremely unsafe to not have working tail/break lights or even a speedometer. Since my mechanic was already closed for the day, we looked online to see if we could troubleshoot. Finding this is a known issue and many people arrive reporting heat seems to trigger the issue. It was 103 out yesterday. This is my teen son's first car. We have only had it a couple months and this is the first time this had happened. It's also the first time it's been this hot (if that is in fact a factor to this issue), since having the car. I can't believe how many complaints there are for this same exact issue, yet vw is not recalling this. This is a huge safety concern. Very disappointing that my kid saved his money for this car and now it is going to have to sit parked, till we can get it addressed, because I will not allow a new driver to be in this vehicle. Dangerous!!.

While driving, ignition shuts off. Vehicle relays “ignition off” message. Has only happened on 85+ degree days while car is in the sun. No mechanic has been able to diagnose and fix the issue.

The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving approximately 30-35 mph, the vehicle failed to accelerate as needed and stalled. The voltage 1200 message was displayed. The check engine warning light was illuminated. The vehicle was jumpstarted. The vehicle was taken to an independent mechanic, who tested the battery and informed the contact that the battery failed to register. The vehicle was towed to the local dealer, where the battery was replaced. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA campaign number: 23v604000 (electrical system). The failure mileage was approximately 88,822.

Car shut off while turning left. Display says check starting system. Car restarted.

When vehicle would be in heat of over 80 degrees, car would start, I would start driving, then an alert saying “check starter system” would occur and all electrics would shut off. Couldn’t use turn signals or anything. Happened a few times and my car would sometimes even shut off completely if it occurred as I was stopped/at a red light. Took it to a mechanic that said it was the ignition switch/relay that was overheating and causing the problem. So original ignition switch on the car was the problem while under warm weather.

On hot days in the summer, when I start driving the car, a notice that states “systems start failure” appears. The air conditioning turns off. The speedometer turns off. The brake lights don’t work, and the turn signals do not work. The car still drives, but due to the brake lights turning off and turn signals not working, I believe this poses a safety risk to myself and others. I believe this to be an ignition switch problem, as many others have stated online that getting a replacement for the ignition switch has solved the problem. The problem has been reproduced by a service center. The problem has not been inspected by the manufacturer, police, insurance representatives.

While driving the please “check starter system” error and “ignition switch error” popped up and the dashboard died , ac died, no brake lights, no speedometer but the car kept running. There is no check engine light. I live in texas where temperature is 105+ which could be the reason. This only happens if my car is sitting in the sun for hours, verses me driving it in the morning and then throughout the day. This is dangerous because I was on a busy highway, and should be a recall.

The ignition switch for my 2019 Jetta randomly went out, while driving the vehicle in the middle of summer, temperature on dash read 111, I'm assuming this caused the ac and radio to go out, as well as the speedometer and other tracking system's on the dashboard to display as if the car was not on when the engine was still running. I have read online in several places that this is a common issue for the 2019 Jetta's and at this point the ignition switch failure should be treated as a recall.

My car started fine, but turned off in the middle of my drive. I live in las vegas, nv so the extreme heat and a faulty car is very dangerous. There has been many issues with the ignition switch on the 2019 Jettas. Unfortunately the switch is on backorder.

There has been a recall out on my vehicle for the past 6 months. Previous to this recall being announced by Volkswagen I had issues with my vehicle starting, the dealership determined it was the ignition switch and replaced it out of my pocket. Since this recall being out I have noticed the same issue starting to come back. I have been in person to my local dealership and spoken to many managers as well as waited hours trying to contact vw corporate. I have exhausted all ends and ultimately vw has put me into a position where my vehicle is no a reliable car to drive on day to day life having responsibilities. They have stated that I can have the current issue fixed (the recall) but it will be replaced with the same part and come out of my pocket as well as saying that I will run into this issue again until vw corporate has come out with a solution and so far it has taken 6 months. I have waited patiently, as we all know, as time goes on the issue is progressing. My local dealership keeps trying to get me to trade in my vehicle but I should not have to take more money out of my pocket when this is a recall to begin with.

Driving at 30 mph in 100 degree heat, a/c shut off, and a "check the starter system" warning appeared on my display. The temperature gauge flattened to cold as well.

Car shut off but still running while driving. Check the starter system came on. Did it twice. Not sure because of heat but dash board and a/c shuts off but car still running.

Hot day (~107f), car started fine but after a mile of driving all electrical systems appeared to stop with the following error: "starter system faulty. Please service vehicle. " the engine kept going, and the car was driven home (with no signals, speedo, air conditioning, lights etc. ) if this had happened in a more demanding situation (e. G. Weather, night or traffic) there could have been an accident. There are numerous threads online about this happening to 2019 Jettas in hot weather, and the ignition switch being blamed. I recreated the issue in the heat of the day, but the car worked fine later on when the day cooled down.