general problems of the 2009 Volkswagen Routan - part 2

Tl-the contact owns a 2009 Volkswagen Routan. The contact received notification of NHTSA campaign number: 14v396000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. Sg.

The contact owns a 2009 Volkswagen Routan. While driving at approximately 35 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14v396000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 102,000.

The contact owns a 2009 Volkswagen Routan. The contact received notification of NHTSA campaign number: 15v194000 (electrical system). The vehicle was repaired, but the failure recurred. The dealer and manufacturer were notified. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2009 Volkswagen Routan. The contact received notification of NHTSA campaign number: 15v194000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2009 Volkswagen Routan. The contact stated that after stopping at traffic light, the vehicle stalled and the instrument panel warning lights illuminated. The vehicle was taken to a dealer, where it was diagnosed that the transmission sensor needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14v396000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 34,031.

The contact owns a 2009 Volkswagen Routan. The contact stated while driving at various speeds, the vehicle stalled without warning. The failure recurred on numerous occasions. The vehicle was taken to a dealer, where it was diagnosed that the ignition needed to be replaced. The failure had not been replaced. The manufacturer was not notified of the failure. The contact referenced NHTSA campaign number: 14v396000 (electrical system). However, the VIN was not included under the recall. The approximate failure mileage was 102, 619.

Tl- the contact owns a 2009 Volkswagen Routan. The contact stated while driving at approximately 20 mph, the steering wheel seized as the vehicle stalled. The traction control warning light illuminated. The vehicle restarted and was able to drive for a few miles and the failure recurred multiple times. The vehicle was taken to the dealer where it was diagnosed that the traction control module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number:14v396000( electrical system). The failure mileage was 78,000. Performed a VIN look up and the VIN was included in the recall. Pp.

The contact owns a 2009 Volkswagen Routan. The contact received notification of NHTSA campaign number: 15v194000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Tl-the contact owns a 2009 Volkswagen Routan. The contact received a notification for NHTSA campaign id number: 14v396000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available. Djr.

The contact owns a 2009 Volkswagen Routan. The contact received a recall notice for NHTSA campaign number: 14v396000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that a failure related to the recall was experienced, but the specifics were not available. The manufacturer was made aware of the failure. The failure mileage was 65,000. The VIN was unavailable.

The contact owns a 2009 Volkswagen Routan. The contact received notification of NHTSA campaign number: 14v396000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure.

Tl-the contact owns a 2009 Volkswagen Routan. The contact stated that while driving approximately 40 mph, the steering wheel seized without warning. In addition, the contact stated that the braes was depressed and failed to respond. The vehicle was not diagnosed or repaired. The contact stated received notification of NHTSA campaign number:14v396000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 91,770. Ss.

The contact owns a 2009 Volkswagen Routan. While driving 25 mph, the front passenger side door opened without warning. The vehicle was taken to gurley leep motorwerks (4004 grape rd, mishawaka, in 46545) where it was diagnosed that the lock switch and locking rod failed and needed to be repaired. In addition, the door latch failed and needed to be replaced. The vehicle was repaired, but later the power locks on the same door failed to work. The vehicle was taken back to gurley leep motorwerks where it was diagnosed that the cable guide wire failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 48,000.

Tl-the contact owns a 2009 Volkswagen Routan. The contact stated that while driving approximately 10mph the vehicle stalled without warning. The vehicle restarted after multiple attempts however, the failure recurred multiple times. The contact had received NHTSA campaign number 14v396000(electrical system) and had taken the vehicle to the dealer for a diagnosis and was informed that the parts were not available. The dealer was also uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the failure. The approximate failure mileage was 94,000. Sw.

While driving typically at speeds less than 45 mph the vehicle engine will shut down and electrical power at the dash is lost. Vehicle will restart after it shuts down. Problem is not consistent. Dealer can not verify the complaint, therefore can not repair. Nhtsa recall 14v396 appears to be the correction for the issue. Dealer will not perform the recall until they duplicate the issue. Has been at the dealer for 6 days with no duplication of the complaint.

Tl-the contact owns a 2009 Volkswagen Routan. The contact stated that while driving at 20 mph, the vehicle completely shut off, and the contact had put her foot on the brake to stop the vehicle. The vehicle failure occurred once and the vehicle was not taken to a dealer and was not diagnosed or repaired. The manufacturer was not notified and the approximate failure mileage was 53,000. Rw.

The contact owns a 2009 Volkswagen Routan. The contact stated that while driving at various speeds, the vehicle would decelerate and stalled. The contact received a received a notification for recall NHTSA campaign number: 14v396000 (electrical system). The dealer stated that the parts were not available. The vehicle was not repaired. The manufacturer was contacted and advised the contact not to drive the vehicle since the parts were not available. The failure mileage was unknown.

The contact owns a 2009 Volkswagen Routan. The contact received a recall notification for NHTSA campaign number: 14v396000 (electrical system); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.

The electronic door (side panel, passenger, and driver) door locks stopped working. At about the same time our front headlights began to intermittently go out during operation of the vehicle, and then stopped working altogether. The vehicle was submitted to the dealership and customer was informed that the headlight ballast was worn out and had to be replaced. Parts were ordered and when the vehicle was taken in for said ballast replacement another mechanic stated this was not a ballast issue since the headlights appeard to turn on during ingintion, but then stopped working shortly afterwards. We had to wait until the next day for a dealer electrician to look at the vehicle. The electrician determined a corroded control panel was causing a short and likely causing door the headlight, as well as other issues such as incorrect tire pressure and speed indications and possible fire. No water was introduced to the vehicle, so my question is how does a control panel corrode unless there is a faulty voltage issue and electrical design defect? the mechanic indicated the dealer gets a lot of these issues on the Routan but there is no recall so they charge $900 for the replacement panel. Vw knows of this issue that their own mechanics indicate can start electrical fires! the company should be investigated.

Tl- the contact owns a 2009 Volkswagen Routan. The contact stated that the recall notice for NHTSA campaign number 14v396000(electrical system) was received in September 2014. The contact indicated that after contacting the dealer on multiple occasions she was informed that the parts needed to repair the vehicle were still not available and no estimated time to receiving the parts could be given. Jft.

Tl-the contact owns a 2009 Volkswagen r0utan. The contact received recall NHTSA campaign number: 14v396000 (electrical system) in August of 2014. The contact stated that he called the authorized dealer in his area who notified him that the parts were unavailable. The contact had experienced a failure. The manufacturer was not made aware of the issue. I referred the contact to the ftc. Mc.

The contact owns a 2009 Volkswagen Routan. The contact received a recall notification for NHTSA campaign number: 14v396000 (electrical system); however, the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.

We have had several occasions where the van completely shuts off even while running. Reported it to our local vw dealer and have been told that it might be an ignition problem which is part of a recall. Was informed that at this time they can't repair it because they don't make that part. Had it completely shut down on us while it was getting serviced at the dealer for new brakes. Was told that all it needed was new battery. Paid for it and got it to start only to shut down again two days later. Took it back again and was told that it is not the recall its something else thats causing for the car to shut off. Now the dealer said that they will pay for the part but we pay for labor and we have 7 days to agree. They need to fix this ongoing problem. We are now carrying around $175 jumper to start it when it shuts off. Have had to sign up for tow assistance program just in case my family is stranded.

The contact owns a 2009 Volkswagen Routan. The contact received notification of NHTSA campaign number: 15v194000 (electrical system). The vehicle was taken to a dealer where it was serviced under the recall, but the failure occurred. The contact stated that the remedy failed to prevent the failure. The failure mileage was not available.

The contact owns a 2009 Volkswagen Routan. The contact received notification of NHTSA campaign number: 15v194000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was notified of the issue. The VIN was unknown. The contact had not experienced a failure.

The contact owns a 2009 Volkswagen Routan. The contact received notification of NHTSA campaign number: 14v396000 (electrical system); however, the part was unavailable to repair the vehicle. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. After the vehicle was shifted into park, it was difficult to remove the key and turn the ignition to the off position. The failure mileage was unknown.

The contact owns a 2009 Volkswagen Routan. The contact received a notification of NHTSA campaign number: 14v396000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2009 Volkswagen Routan. While driving 60 mph, the vehicle stalled without warning. The contact was able to merge to the side of the road. The vehicle was able to restart and resumed normal operation. The contact received a recall notification for NHTSA campaign number: 14v396000 (electrical system); however, the parts were not available. The failure occurred numerous times. The manufacturer was unable to state when the part would be available. The approximate failure mileage was 109,000.

Tl- the contact owns a 2009 Volkswagen Routan. The contact stated that the vehicle had experienced a complete loss of power while operating the vehicle 60 mph. The contact stated that the vehicle was able to be restarted however the most recent incident the vehicle had to be towed. The vehicle was taken to the dealer however had not been diagnosed. The vehicle was not repaired. There was a that displays the same symptoms for this issue NHTSA campaign number: 15v194000(electrical system) however this vehicles VIN was not included. The manufacturer was not made aware of the failure. The vehicle failure mileage was approximately 80000. Kh.

Vehicle stalled several times approximately February 17, 2015. Then finally wouldn't start at all. Emergency road side assistance came got car started. Then while driving dashboard started blinking power was lost car cut off. Had to contact road side assistance again to have cart towed to repair facility. Could not find out problem suggested to be towed to dealer. Dealer couldn't find the problem initially then found it made repairs which I found out later it was partly due to the recall (28h1. ) then approximately the middle of July 2015 car began to stall again when trying to start. Contacted vwoa made arrangement to have recall repair done again. It lasted approximately 7 weeks later September 2015 and once again the car is periodically stalling when trying to start. If this is electrical again if this problem continues to occur will it eventually loose power and disable the car all together and be in a life threatening situation again.

The contact owns a 2009 Volkswagen Routan. The contact stated that the doors failed to unlock from the outside of the vehicle. The contact had to utilize the manual lock that was located inside the driver side door handle in order to unlock the doors. The failure occurred on numerous occasions. The dealer stated that the key fob and module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.

While driving in jacksonville florida on highway, wipers suddenly came on, all idiot lights began to blink, headlights began flashing off and on, beeping sound like when door is open, the van suddenly died and I was unable to brake, steer or control vehicle. The van was towed to vw dealership the problem was found to be the sliding door harness which was interfering with normal operation of the electrical system. Replaced sliding door harness and failed battery. When I questioned the faulty part possibly being a recall issue I was told it was not. Cost=$624. 48 + rental car. Is important to note here that I had just crossed over a very long large bridge. If I had been going uphill when the van suddenly died I am certain I would have caused an accident inflicting injury or possibly death to either myself or another motorist, as there is no shoulder on the bridge and I was traveling at 55-60mph. I could not control the vehicle. This is clearly an issue with these Mini vans. Thank god I was traveling to work and did not have my children in the van as I waited 2&1/2 hours for a tow.

The car suddenly shuts down loosing all electrical power. It looses all power steering and braking ability. It has done this several times at various speeds. I have to completely turn off the car and start it all over again. This has been very dangerous.

Our 2009 vw Routan completely shuts down while driving 3 times now. Not only does it shut down, but the steering and brakes lock as well. On the last occurence, my wife (with our children in the car) came very close to hitting a parked car in the street. We have taken it to 2 vw dealers so far in charlotte, nc and they state: "we cannot duplicate the issue. " unfortunately, that is not the right answer when you have something as dangerous as this happening to our family car. We have called vw corporate to help 2nd dealership with a resolution, but nothing has been fixed at this time. We are not sure what do at this point, and seems like both vw and vw dealerships are aware of issue, but no one wants to touch it! please help!.

We have a 2009 vw Routan sel that has stalled multiple times now (4-5) while driving. There is no warning and car loses power. Car starts up immediately after putting in park and restarting. This seems to be common problem and there is a recall for the 2010 model as well as the Chrysler minivan which this car is based from.