Ignition Problems of Volkswagen Routan

Tl the contact owns a 2010 Volkswagen Routan. The contact stated that the vehicle failed to start intermittently. While driving, the key fell out of the ignition switch and the check engine indicator illuminated. The vehicle was taken to an independent mechanic who referred the contact to the local dealer. Brunswick Volkswagen (1420 industrial pkwy s, brunswick, OH 44212, (833) 269-4092) diagnosed that the win module and two keys were needed. The vehicle was not repaired. The manufacturer was contacted and provided case number: 190676488. The failure mileage was 140,000. The VIN was not available.

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The contact owns a 2010 Volkswagen Routan. While driving approximately 20 mph, the vehicle stalled without warning. The contact coasted the vehicle to the side of the road. After approximately one minute, the vehicle started normally. The contact drove the vehicle to an independent mechanic who diagnosed that the ignition module needed to be replaced. The vehicle was not repaired. The failure recurred three times. The manufacturer was notified of the failure. The approximate failure mileage was 91,500.

The contact owns a 2009 Volkswagen Routan. The contact stated that while driving at approximately 10 mph, the vehicle stalled without warning. The vehicle was towed to an independent mechanic, who diagnosed that the ignition module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 54,000.

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Engine shut off while driving, steering column locked and power braking lost. Lighting and radio were still on. Was barely able to vehicle to a stop by pushing extremely hard on the brake, brakes were very unresponsive. Once stopped, was able to turn ignition off and restart vehicle.

2010 vw Routan van. Car has stalled while driving three times. Each time we have brought it in for repair where they replaced ignition, key, etc. A national recall was done for this problem and we took it in for the recall. Now it's done it again after the recall. It's in the shop now and we have filed a complaint with vw USA and dealer. We're waiting for their decision as we know from other people at the dealer in the service dept that this is a real problem and another person we know directly with the same make/model has the same problem. We will not take the car back no matter what. This is a life threatening defect. We are prepared to take legal lemon law action if vw doesn't do the right thing.

Our Routan has "started itself" multiple times. In each instance, without intentionally starting the ignition (keys were in purse/handbag untouched by human hands), we have found the vehicle on and idling. Most recently, we happened (fortuitously) to find the vehicle running in our enclosed garage. The garage is attached to our home and we felt, given the potential for accidental death if not discovered in a timely fashion, we needed to alert authorities of the (either) design flaw or electrical system malfunction. While electrical system malfunction is certainly a strong possibility (we have had multiple problems with it in this vehicle), even if the remote ignition key were "functional" we feel the lack of barriers to accidentally starting the vehicle is extremely dangerous. For instance, if the keys are in a purse and simply moving the purse is enough to start the vehicle, even though the key "worked", it is far too easy to accidentally start the vehicle. This is what has occurred in each instance (keys in a purse, no hands directly touching the keys). A safer design might involve a code to be punched in vs simply pressing one button. Given that many families keep their vehicle in an attached, enclosed garage, accidentally running the vehicle could be deadly if carbon monoxide were to build up and enter the home.