Volkswagen Routan owners have reported 37 problems related to ignition switch (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Volkswagen Routan based on all problems reported for the Routan.
I own a 2011 Volkswagen Routan minivan and the ignition switch stops working I know there are a few recalls for this on the 2009 and 2010 years I call vw corporation and they said they can't help me just because there's no recalls on my vehicle the part they used in the previous years is the same that is damage in my vehicle so I don't think is fair and I would like to get some help for this thank you.
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Recall: 11v151000 / 28g1/u8 I almost got into at least 3 times a big accident, as engine shutting off suddenly while I'm driving. This happens anywhere: highway ; intersections, and in heavy traffic. After inspection by a Volkswagen specialist at �e&c auto repair�. Fernando conclusion: engine shutting off because they have a problem with the electrical system ignition switch. This is a safety problem under Volkswagen's recall. Driving this vehicle is an incredible threat to the public road. The driver, passengers, and the surrounding traffic participants are exposed to a safety risk. Based on information on campaign 28g1/u8 (manufacture date from October 2009 through June 2010), my vehicle (manufacture date: March 2010) is qualified for repair under a safety recall. Please provide me authorization number, for a local dealership, to be done safety repair.
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We purchased this used in February 2019 and have since experienced numerous issues with the radio, backup camera, and dvd player not working. Recently the car now just shuts off while driving down a mountain road, power steering freezes and brakes are very limited which was very scary. It happened earlier in the year when pulling out of a parking lot and leaving the driveway and I thought that the issue was behind us and our mechanic couldn't replicate it. When I called the dealership they didn't know anything about it and weren't aware of any recalls. As of today I contacted vw and they said that our van ignition switch was previously repaired as part of the recall and it is now outside of the warranty period. I understand that the warranty can't last forever, but this is now occurring frequently 4 more times in the last few days, normally just after starting the vehicle and driving taking off for the first time. It restarts when put in park, but the starting process cranks more than usual. Depending on the situation it is merely an annoyance or extremely dangerous and there is no warning, just turns off and the steering stiffness is the first indication. The van is now parked as it is not safe for my family to drive.
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There are so many complaints for the same thing yet vw refuses to admit it is a problem. My electrical will shut off completely. I will normally loose anything electrical, throttle, sometimes power steering. Then the electrical comes back on and all the lights on the dashboard cluster come on. It will continually do this, even when you are on the freeway. They are going to continue to deny this until somebody is killed or severely injured due to this malfunction. I bought my 2009 vw Routan used and the service department is dodging replacing the tpim/ignition switch, probably because it is expensive. Vw should also take responsibility for this since it is hazardous to drive. Please if you are reading this and have a vw Routan with this issue, make a report and bring this to light.
Van is missing and would turn off complety while driving down the road. Loss of brake power and power steering( very hard to stop and steer). I beleive it is the ignition switch or the tipm.
The key on my vehicle (2010 Volkswagen Routan) has gotten stuck in the ignition switch while parked and has also gotten stuck on start (causing the engine to crank consistently). My vehicle has an open recall for an ignition switch problem so I took it to my local dealer (gerald jones Volkswagen in augusta, georgia). I was told that they could not help me because management refuses to purchase the parts for my vehicle due to the cost of the parts. They said I would have to take my vehicle to another dealer 1-2 hours away. I am now having a difficult time getting my vehicle repaired due to the distance.
I believe the ignition switch is faulty but my VIN does not come up under the ignition switch recalls (15v194000 or 11v151000). One time when accelerating up a bumpy hill going about 40 mph on a highway, the vehicle shut off and power steering was not available. I was able to maneuver to the side of the road and turn it off, put it in park, and turn it back on. Another time on a flat bumpy road, accelerating at about 35 mph, the vehicle shut off again with no power steering available. I again pulled over, put it in park, turned it off and then restarted it.
Tl the contact owns a 2010 Volkswagen Routan. When the contact attempted to start the engine, the ignition switch produced an abnormal winding noise. The vehicle was not diagnosed or repaired. The dealer was not notified. The manufacturer stated that the VIN was not included in NHTSA campaign number: 15v194000 (electrical system). The vehicle was not repaired. The failure mileage was 118,000.
Ignition switch recall. While I am driving my car I have experienced a sudden jerking in the car feeling as if my vehicle is trying to stall out. My car will suddenly shut off completely while I am driving or it just won't start at all. I have to use jumper cables to get it started again and it takes several minutes before it actually starts up. I also experienced not being able to remove the key from the ignition when the car has stopped suddenly or when I try to start it up and it won't. Also when I push the button to close and open the back passenger doors, one of them will half close then open back up half way then stop and close have way again all on its own.
Key fob is stuck in the ignition and unable to remove it will not turn off stuck at accessories unable to turn off to remove key. Saw recall NHTSA #14v396000 on ignition switches 2010 Routan. Parked in driveway and unable to remove key or turn off acc position.
The contact owns a 2010 Volkswagen Routan. While driving 40 mph, the vehicle stalled without warning. The dealer replaced the ignition switch. The manufacturer was made aware of the failure. The failure mileage was 60,000.
The contact owns a 2010 Volkswagen Routan. While driving at various speeds, the steering wheel seized without warning and the electrical systems failed. The failure recurred numerous times. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not included in NHTSA campaign number: 15v194000 (electrical system). The failure mileage was approximately 50,000.
Tl- the contact owns a 2010 Volkswagen Routan se rse. The contact stated that while driving at various speeds, the vehicle stalled and various warning lights illuminated. In addition, various electrical functions were lost. The vehicle was able to restart after multiple attempts. The failure recurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switch was faulty and needed to be replace. The vehicle was not repaired. The VIN was not included in the NHTSA campaign number: 15v194000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 84,000. Jo.
Tl-the contact owns a 2010 Volkswagen Routan. The contact stated that the key had to be put into the ignition switch with force and took several attempts to start the vehicle. The contact also stated that she had to use force to take the key out of the ignition switch and after several attempts the vehicle would no longer start. The vehicle was towed to the dealer and was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15v194000 (electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000. Sw.
While car is in motion, the engine will turn off, causing the power steering not to work. Volkswagaon customer care shows that in June 2011 ignition switch was replaced. Vehicle had 15,000 miles. They offered no help at this time.
When slowing down to turn into the parking lot at the local library the vehicle stalled and lost power. After coming to a stop the van would start fine and was able to finish the trip. A few days later this same issue occurred while coming to a stop. We returned the car to dealership for work on a faulty radio and mentioned this issue. The dealership had the radio replaced and took it to a vw dealership to have the ignition switch replaced under a safety recall. It worked fine for about a week then started happening again. The van was taken in for an oil change at an independent shop and they checked about the stalling issue. They could not find any codes indicating a problem, but after the oil change the van worked better for a few days. It now stalls multiple times per day, usually going less than 30 mph. On sept 19, 2015 the van stalled while accelerating on to the entrance ramp of the highway. The speed was about 45mph.
The contact owns a 2010 Volkswagen Routan. While driving 20 mph, the ignition key fell out of the ignition switch independently and the vehicle remained on. There were no warning signs illuminated prior to the failure. The vehicle was taken to a dealer. The technician was unable to diagnose the failure since it failed to turn off. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown. The VIN was not available.
The contact owns a 2010 Volkswagen Routan. While driving approximately 30 mph, the vehicle stalled without warning. After restarting, the vehicle resumed normal operation. The VIN was excluded from NHTSA campaign number: 15v194000 (electrical system). The dealer stated that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
2009 Volkswagen Routan. Consumer writes in regards to ignition switch recall repairs. The consumer stated the dealer had his vehicle for two weeks to perform the ignition recall. However, on June 15, 2015, the problem returned, when the vehicle stalled while driving.
On 4 occasions since 3-6-15, when turning the ignition switch to start, nothing happens. After one or two tries it will start. The battery is fairly new and strong so it is not the battery. This seems to be related to this Chrysler built product which is under recall. I hope it does not stop running going down the road.
Tl-the contact owns a 2010 Volkswagen Routan. The contact stated that the vehicle ignition failed to release the key. The failure recurred numerous time. The vehicle was taken to the dealer where it was diagnosed that the ignition switch failed and needed to be replace. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 23,200. Aw.
On August 14th, 2014, I placed my key in the ignition of my 2010 Volkswagen Routan. The car/engine made an odd sound when the key was turned and all the lights went out. Additionally, the dash lights started flashing and my key became permanently stuck in the ignition. I heard a very rapid "clicking" noise under the hood so I opened it and discovered the fuse box under the hood was the source. Upon opening it, I heard a very fast clicking sound and felt each fuse and found the large fuse, 2nd from the left front was clicking very fast and loudly. I needed the vehicle so I used jumper cables and this eventually enabled my car's key to release. All the warning lights were lit up and I left the engine run for approximately 8 min. , then turned off the car - to verify it would start again. It did, and now only the engine warning light that lights upon an incident is still lit. I called my closest vw dealer, who has services my car in the past, and they claimed no knowledge of the issue and stated the recall #66665 electrical system - ignition switch - is not applicable to my vehicle. Sure it isn't! exact same issue that is noted in the recall, but somehow my vehicle is not one of the ones affected. I am pursuing thing with the service manager, but so far only push back.
I received a safety recall letter in 08/2014 for my car 2009 vw Routan. This is the defective ignition switch issue that has been in the news for months. The letter says parts are not available and j will be contacted when they are available. It has been over two months since the letter and they still have not contacted us for the repair. I have four children and my wife. This is the only car we have so we must use it. I have nothing else in my key- nothing of any weight. However I feel that it is unsafe for me to be driving this car around and that vw / Chrysler are dragging their feet on these repairs.
I have received a recall letter dated August 2014 because of a faulty ignition switch. Nhtsa 14v-369. There is still no solution being offered by the manufacturer and I am driving my family around with a dangerous ignition problem tha has killed many passengers. I do not have anythin attached to the key, which presumably helps, but I would like my car to be safe. I dont understand why vw is allowed to procrastinate this way. If they cannot fix the problem they should be replacing my car with an alternative vehicle.
2009 Volkswagen Routan. Consumer writes in regards to ignition switch recall. The consumer stated on several occasions, the key would not come out of the ignition. The recall letter stated the parts were not available.
Tl-the contact owns a 2008 Volkswagen Routan. The contact stated while driving at 20 mph, the vehicle stalled and the engine warning light illuminated. The failure recurred several times. The vehicle was taken to the dealer. The technician diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 58,000. Pam.
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We bought out vw in 2013. We just found out on July 23 that there was a recall on the 2010 vw Routan. Headlights are not coming on and the its an ignition switch problem but the dealership won't fix it.
Randomly stalls while driving- brought to mechanic, paid almost $1000 to try to get fixed, brought back when everything paid for didn't fix & was told to report ignition switch recall to vw to get fixed. Also lost power to rear dvd within days after purchase & never knew what to do. Brake pads are bad within 3-4,000 miles- windshield washer squirter unrepairable. Biggest issue is the ignition switch though, if that what is causing van to stall - while going steady speed, usually occurs over 25 mph for more than 5 miles- van starts jerking like it's going to stall & when sitting at a stop light or sign, or parked, idling, stalls & takes multiple attempts to restart - this has been happening since I purchased my 2009 Routan in 2014 when it had less than 60k miles. I have brought to mechanics that are friends & to multiple dealerships & shops to diagnose & fix & paid for everything out of pocket to get fixed or replaced & it has never fixed the problem for more than a week. For the brakes, I buy only the mid level or high level grade brakes & have had to switch both front & rear brakes, rotors & calipers out @ least 3-4 times per year since about 1 month after ownership. Every time, 1-2 brake pads were completely bad & gone while the others were about 50-70% . Another issue, that has never been able to get fixed is the a/c- after recharging, the a/c will blow cold on the drivers side front only & hot throughout the rest of the car. When heat is on, same problem, only blows heat in front & cool in back. How do I get all recalls for my minivan repaired through Volkswagen? how does the process work? I have 5 small children & this is our only form of transportation. Will I be provided with a loaner that will seat my entire family while my vehicle is being repaired? please advise as I have had this minivan for over 3 years with these issues and spent thousands of dollars.
Sent my 2010 Volkswagen rountan to a detail shop on April 23, 2014 at 930 a. M. In mcallen texas. While being worked on and thereafter completed, the technician had difficulty getting is started in which a hazard warning indicated a "bad key". Technician was able to get it started and we drove our van west approximately 45 miles. Upon arrival at residence noted that ignition stayed stuck in accessory mode and drained my battery. Sent to dealership for diagnostics and repairs, and after six days of research and study, end result is a faulty ignition switch. I did some research and found campaign - recall id # 66665 for my vehicle but only to the manufactured date of July 2010. My vehicle was manufactured August 2010. Looking at that it is only a matter of days of those 12000 vehicles that were called in to repair free of charge, that perhaps my vehicle could be one of hundreds more to come forward with the same complaint? I only thank god that while driving 65 to 70mph that ignition switch did not accidently go into accessory mode from the on position and risk accident thus resulting in injury or death. My VIN# 406558 and mileage is at 56,000.
This is more of a question than a complaint. Recall # 11v-151000 sudden engine shut off was reported March 2011 as of April 2012 Volkswagen quarterly performance report says: over 80% affected have been fixed and only 166 were unreachable. So why do I see the same complaint on your website as late as Aug 2013 could this be the few that were not fixed? or is it possible the problem is affecting more cars than reported? I have a 2010 Routan , I am seriously thinking about trading it in before the "sudden engine shut off" happens to my family. Am I paranoid? or do I have a valid point. Can someone tell me? Volkswagen says I am paranoid. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
All warning/service lights on the dash panel light up, sound alarms, and blink. The speedometer, fuel gauge, tachometer all go to "0" so I am unaware of my speed. Blinkers and emergency flashers do not work. This first happened right after we purchased the vehicle, and they repaired something to where it worked for about 3 months. Then it has been happening more frequently since then. The lights all turning on will happen about once a week now. I called the dealership and they said it's probably related to the recall currently in place for my vehicle, that they don't have a fix for. Of which, my car has been effected by the ignition switch recall as my car has turned off at random times going 35+ mph. This recall has been in effect since July 2014 and there is not yet a remedy. I have 3 young kids that I have with me all of the time and I am afraid to driving on the hwy since this often happens at those times.
Our 2009 Routan randomly loses power and the engine attempts to turn off while driving. This has happened at least five times in the past year. Our Routan is part of the ignition switch recall, which should fix this problem, yet more than six months after this potentially deadly recall was issued, Volkswagen has not officially issued a repair, so our dealership will not repair. We have contacted Volkswagen directly, and all we have been told is "we are still waiting for more information. " considering Volkswagen issued this same recall on the 2010 Routan more than three years ago and should be familiar with the repair, I find this unacceptable. It is a lawsuit waiting to happen.
The contact owns a 2010 Volkswagen Routan. The contact stated that when attempting to power off the vehicle, the key would remain stuck in the ignition. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.
The car will randomly will not start. The battery and lights seem to work ok at that time so that is not the problem so it probably is the ignition switch or a sensor. Then car will work again with no changes or fixes made. The problem is hard to replicate but since it happens randomly it normally happens in the worst possible time.
Our 2010 Routan had engine failure multiple times since we purchased it in June 2010. We would start the car&the ignition would click back off. It has progressed to the point of the ignition turning off while driving. Several times it happened while on road in traffic,causing car to crach into curbs or fences. It culminated in a collision on the freeway due to the ignition shutting off & we were unable to properly brake or swerve away from colliding into back of car. We had informed the dealer several times of the problem&they were never able to locate problem. May was the most recent time we had informed mckenna vw twice of the problem,once at a service appt&once by phone after car had collided with curb after engine failed on street. In June,after collision on freeway,we were made aware of a recall on the ignition of 2010 Routans. This recall was made because the ignition switch from on to accessory and thereby could cause crashes . The air bags also did not deploy in the crash. The Routan was going roughly 45 mph at had severe front end damage.
Problem Category | Number of Problems |
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Electrical System problems | |
Ignition Switch problems | |
Starter problems | |
Car Will Not Start problems | |
Ignition Module problems | |
Alternator/generator/regulator problems | |
Wiring problems | |
Ignition problems | |
Battery Dead problems | |
Horn Assembly problems |