Air Bag Light On Problems of Volkswagen Tiguan - part 2

One day I was driving and heard this clicking noise in my steering wheel whenever I turned. It progressively got worse throughout the day and about 4 hours later from when I initially heard it, my airbag light came on. I called my dealership and they told me it was my clock spring and that there was a recall for this a few years ago however my VIN was not one that was noted under that recall. I have no power to my steering wheel touch controls and my horn does not work which has been very scary as I have no way to alert those around me when they swerve into my lane-which has happened multiple times.

See all problems of the 2013 Volkswagen Tiguan 🔎.

Tl the contact owns a 2009 Volkswagen Tiguan. The contact stated that the air bag warning indicator illuminated and remained lit. The dealer and manufacturer were not contacted. The failure mileage was approximately 125,000.

See all problems of the 2009 Volkswagen Tiguan 🔎.

My airbag light stays on in the car it is my dashboard I have had it reset and it still keeps coming on and it says airbag error what can I do about this.

See all problems of the 2011 Volkswagen Tiguan 🔎.

Although vw has had recalls in multiple of its 2010-2014 vehicles with the exact same issue I'm having currently there is no recall on my 2014 Volkswagen Tiguan. I was parallel parking and I turned my wheel one way and heard a "tick-tick-tick" sound in the steering wheel column. When I turned the wheel the opposite way to finish parking it did not tick. After that I had no power in my steering wheel controls, alongside the airbag light turning on notifying me they were no longer working and my horn does not work when attempting to use while driving or inside the car. When outside the car and I hit the lock button the horn works notifying me it has been locked. I was nearly rammed into after another car tried merging into my lane and I wasn't able to honk my horn as warning to them. Considering the recent recalls from Volkswagen I don't believe this issue is something I should have to pay for when it is the exact same problem for which the current recalls have been issued.

See all problems of the 2014 Volkswagen Tiguan 🔎.

Airbag light came on, being a vw dealer technician, scanned vehicle found faults for drivers airbag igniter above permissible limit, also noticed crunching noise when turning, uploaded my VIN to vw's online portal found no open recalls, while searching technical bulletins found recall 69l7 pertaining to my exact problem, all the faults and symptoms stated in the recall instructions were my exact problems. First I called vw customer care and there was nothing they can d because my VIN was not part of the recall, as working for a dealership I attempted to have it warrantied goodwill, I had a repair order made, and I diagnosed it to being a faulty clock spring. After log was uploaded to vw, my warranty administrator told me that the claim had been denied. This is a safety issue and the part to fix the vehicle is 300 dollars with me repairing it. My girlfriend drives the vehicle daily and has a 3 year old child. I will not let her drive the vehicle because the entire airbag system is off as well as not having a horn, this is a serious safety concern and vw refuses to claim responsibility and to warranty the repair when the issue is known in other vehicles.

In 2015 there was a recall for clock springs in the 2013 Volkswagen Tiguan which I own and other of their vehicles. My previous owner got it replaced then and I bought the car in 2016. I heard a clicking noise and then my airbag light came on and the controls on the steering wheels stopped working and my horn stopped working also. Being that my car has $46000 miles and I have extended 100,000 mile warranty. . . I went to vw to complain as clearly this recall didn't do anything because it hasn't been even that long for it to be breaking again. They denied to cover it because it had been fixed previously when the recall happened. This clearly is an issue that wasn't resolved with the recall as I googled what this was when I first heard the noise and there are sooooo many people complaining of the same issue after it was fixed the first time around. This is a $500 job that I'm going to have to pay now and it's frustrating because I truly feel this is a defect in the car and should be covered.

The contact owns a 2014 Volkswagen Tiguan. While driving approximately 35 mph and making a left turn, a noise was heard coming from the steering wheel and the air bag warning indicator illuminated. The contact also stated that the controls located on the steering wheel for the cruise control, bluetooth, and horn failed to operate. In addition, the contact was unable to use the rear middle seat because the seat belt failed to extend. The vehicle was not taken to a dealer or independent mechanic to determine the cause of the failure. The manufacturer was contacted and stated that the vehicle was not under warranty. No further assistance was offered. The approximate failure mileage was 51,000.

I heard a loud clicking sound when turning my steering wheel and since then my airbag light has been on and my horn does not work on my vehicle. I saw the recall for the clock wheel spring in 2015 and they claim it has been fixed, but I have since seen further investigation as to whether or not vw actually fixed the problem. My car was stationary and I was attempting to turn out of a parking spot when this happened. I still hear clicking noises in the steering wheel sometimes when I turn.

See all problems of the 2012 Volkswagen Tiguan 🔎.

My airbag light come up and my horn is not working.

My vehicle only has 42000 miles on it. 6000 miles over warranty. As I was turning I heard a rattling and the airbag light came on, horn doesn't work and steering wheel buttons do not work. Dealership said it's the steering wheel clock spring in the steering wheel. Same issue as 2010-2014 recalls. The part is defected and dealership refuses to pay for it. If I wreck the airbag will not work.

See all problems of the 2015 Volkswagen Tiguan 🔎.

Not sure if this involves the takata recall or not. While was executing a righthand turn on a city street, I heard a snap/click from inside the steering wheel. Immediately, the airbag light turned on and I discovered the next day that the horn and steering wheel controls had stopped functioning. After doing some research, I discovered that 2013 Tiguans were included in the steering wheel clock spring recall in 2015, so I checked to see if my car's VIN was included. It wasn't, so I reached out to vw customer care and told them that my car was exhibiting the same issues that were outlined in the recall notice. They initially told me that my vehicle wasn't included because it didn't receive the faulty factory parts, then later changed their story to say that my vehicle already had been repaired in response to the recall. When I explained that the repair hadn't prevented the safety hazards, they told me that the recall repair is out of warranty so I would need to pay for the repair myself.

Tl the contact owns a 2013 Volkswagen Tiguan. While driving, the contact heard a crunching sound coming from the steering wheel. In addition, the air bag warning indicator illuminated and all the control buttons on the steering wheel failed to function. The contact called mossy Volkswagen at (760) 745-7551 (located at 1695 auto park way s, escondido, CA 92029) and was informed that the vehicle was previously repaired per NHTSA campaign number: 15v483000 (air bags) regarding the clockspring. The vehicle was later taken to city Volkswagen (located at 2205 morena blvd, san diego, CA 92110, (833) 207-1264), but was not diagnosed or repaired due to the cost. The manufacturer was not notified of the failure. The approximate failure mileage was 73,000.

Vw has recognized a defected part in the steering wheel clock spring. We took our vehicle to have the repair, dealership said that the previous owner had the vehicle repaired and a dust cover was put on 7/20/16. Well the dust cover has broke and the air bag light is on and horn is not working. Service department said it wasn't covered because of previous fix, mind you they said dust cover and not a new part. We called vw and they will not honor the repair for the defected part. The part was never replaced, just a band aid put on the problem. Vw said they only had to honor their repair for 1 year. How is this possible when they never really replaced the part????? the dust cover they previously put on snapped when I was turning into a parking spot, airbag light immediately came on. The part cost $348. 08 and $170. 00 in labor.

Our Volkswagen Tiguan 2013 was recalled last year for a faulty airbag clock spring which, if it went out, caused a loss of the drivers front airbag and also use of the horn. Our airbag and horn fully went out at that time, and we took the car in and had the clock spring replaced under the recall. Now, just more than a year later, the exact same thing has happened -- the airbag light has come on indicating that the airbags are out, the horn does not work nor do any of the electric controls on the steering wheel. We called our local vw dealer in stamford CT about this-- they have said they will charge us for a diagnostic and the repair since the car is currently not recalled, even though this is the exact same problem that was addressed under the recall last year. In addition, the first available appointment they are offering us is 30 Aug -- two and a half weeks from today. They have said we could also bring the car in now, but that it will take them a week or more to get to it.

The contact owns a 2011 Volkswagen Tiguan. While turning the vehicle, the contact heard a clicking noise in the steering column. Also, the horn, cruise control, and hands free phone service failed, and the air bag warning indicator illuminated. The vehicle was taken to darcars Volkswagen silver spring (12511 prosperity dr, silver spring, MD 20904, (301) 622-7000) where it was diagnosed that the clock spring was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures and stated that the warranty did not cover the repairs. No further assistance was offered. The contact referenced NHTSA campaign number: 15v483000 (air bags) and stated that the vehicle previously had a cover assembly placed over the clock spring, but the failure recurred. The approximate failure mileage was 106,000.

The contact owns a 2014 Volkswagen Tiguan. While driving 70 mph, a loud noise was heard from the front of the vehicle. The air bag warning indicator illuminated. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 28,000.

The contact owns a 2012 Volkswagen Tiguan. When the vehicle was started, the air bag warning indicator illuminated. The vehicle was taken to the dealer (ontario Volkswagen in ontario, CA) who stated that the recall repair was completed in 2016. The contact was referred to NHTSA. The manufacturer was made aware of the failure and stated that the recall repair was completed. The failure mileage was approximately 56,928.

The contact owns a 2013 Volkswagen Tiguan. The contact stated that the air bag warning indicator illuminated and there was no steering functionality. The vehicle was taken to an independent mechanic who diagnosed that the clock spring was defective and needed to be replaced. The vehicle was taken to the ostien dealer where it was confirmed that the clock spring was defective and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact referenced NHTSA campaign number: 15v483000 (air bags). The failure mileage was approximately 97,000.

The contact owns a 2013 Volkswagen Tiguan. The contact stated that the vehicle was repaired per an unknown recall. Afterwards, while driving, the contact heard a loud clicking noise in the steering wheel. In addition, the horn failed to sound and the air bag warning indicator illuminated. The vehicle was taken to leith BMW (5609 capital blvd, raleigh nc 27616 (844) 261-4301) where it was diagnosed that the clock spring was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the recall was previously repaired and that the contact was over the warranty mileage. No assistance was offered. The failure mileage was 46,000.

The contact owns a 2013 Volkswagen Tiguan. After driving 20 mph, the driver side air bag warning indicator illuminated. The vehicle was taken to the local dealer (paramount automotive group located at 1234 s center st, hickory, nc 28602) where it was diagnosed that the clockspring failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 48,000.

The contact owns a 2013 Volkswagen Tiguan. The contact stated that the air bag warning indicator illuminated without warning. The dealer diagnosed that the air bag clock spring failed and needed to be replaced. The vehicle was not repaired. The dealer did not have the parts available. Due to the safety concern, the contact left the vehicle at the dealer. The VIN was not included in NHTSA campaign number: 15v483000 (air bags). The manufacturer was made aware of the failure on April 4, 2017. The manufacturer stated that the vehicle was not included in the recall and that they would submit a request for the vehicle; however, they could not guarantee a recall and that the vehicle would be serviced. The failure mileage was approximately 37,200.

The contact owns a 2012 Volkswagen Tiguan. While driving approximately 10 mph and making a turn, the air bag indicator illuminated. The vehicle was taken to the dealer where it was diagnosed and the steering clock spring was replaced. The contact stated that the dealer confirmed that the clock spring was repaired per a previous recall via the previous owner of the vehicle. The contact stated that the repair failed and it was the manufacturer's responsibility. The manufacturer was made aware of the failure and stated that the recall repair was completed and would not be done a second time. The failure was not remedied. The recall details were not provided. The failure mileage was approximately 82,000.

Airbag malfunction preventing the horn from working in the steering wheel and indicator light on dash is lit .

My steering wheel began to make a clicking noise when I turned the wheel in either direction. Shortly after that happened, I turned into a parking spot and I felt a slight tension at the wheel and then a pop and my airbag light came on. We took it in to the dealership and were notified that the air back clock spring had failed and that it would have to be replaced. When I searched the NHTSA site, I found that there is a recall for 2013 Volkswagen Tiguan's for this specific item but that my VIN number is not one of the vehicles listed in the recall. So now I'm facing an $800. 00 repair bill for an item that's already been identified for a recall, but my VIN number does not match.

Air bag light on dashboard is lit up. At first steering wheel felt harder to turn left and right and then it sounded like a spring was moving back and forth on plastic. I was pulling out of the driveway when this occurred turning left.

Several months to a year after I had the clock spring replaced my car was parked at the airport for 4 days. When I got back the airbag light was on and the horn stopped working. I contacted my local dealer as well as vw America. I was told its no longer covered and it would be over $600 to repair it. I was also told by the dealership that an airbag recall would be coming so don't repair it as they will only reimburse you up to 50%. So here I wait for a recall its been 2 years. . . . . .

After taking car to vw dealer I received these repair estimates: air bag control module needs to be replaced. . . Seat belt assembly 655 recommend replacing right seat belt. . . . Crankcase breather hose recommend replacing breather valve. Was parked and idle was fluctuating abnormally. . . Air bag light came on for no apparent reason and seatbelt works fine.

The contact owns a 2011 Volkswagen Tiguan. While driving approximately 10 mph, the air bag warning indicator illuminated and the horn failed to sound. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the screw, control unit, and cup needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage and VIN were unknown.

Faulty clock spring - clicking noise came from steering wheel when turned then none of the buttons would work and the airbag light came on. Came to find out it was a faulty clock spring and the airbag wouldn't deploy if we were in an accident.

My vehicle had the steering wheel clock spring replaced at the dealership in Feb 2016 under the recall. May 14 2016 I was turning left at a stoplight when there was a grinding noise and my airbag light came on and my steering wheel controls and horn stopped working. I believe the clock spring has gone bad and needs to be replaced again. Mileage: 87,000.

While making a normal-radius left-hand turn into a parking spot, the steering wheel made a soft popping sound. Immediately, the airbag indicator illuminated, along with a message indicating that the driver airbag was not functional. Further inspection found that the driver airbag, driver steering wheel controls, and horn were non-functional. The vw dealership indicated that steering wheel clock spring had torn, and was therefore replaced. A recall (15v483000) was issued in Aug 2015 for vw Tiguan 2013s, but this VIN was not included in the recall. When contacting vw's customer service team, they indicated that this VIN was intentionally not included in the recall, however evidence indicates otherwise. This VIN, and likely others with the same trim, should be included in a new recall for the same, as the problem extends beyond the vins in the original recall, 15v483000.

My car had two recalls and I brought it in as vw of America recommended and I did have oil change at the same time on 2/19/2016. I went on vacation and when I came back I notice the vehicle drove rougher then before this service. On Wednesday 03/02/2016, I was on the freeway and notice my car lost brake function, I try using emergency brake and try down shift nothing work. I feel bless that I manage to avoid two car accident and it would of been my fault. I manage to hit the curb to stop the vehicle. I shift my car to park and shut the engine right away. Lots of icons indicator was on (airbag, abs, engine. . . ) and I took a video of the dash. I then call my insurance had it towed back to the dealer service. Next morning I was told that it's going to cost me $3k+ to fix all the stuff they telling me the found and claim it has nothing to do with the recalls or oil changed they did, prior to service I had no problem with my vehicle. I have contacted vw America they said they would look into it and have called them a few time now and nothing word on what they going to do about it. I don't feel safe to get back in my vehicle and also not sure they ensure my vehicle is safe to operate plus they asking for $3k+ to address something clearing defective.

The contact owns a 2013 Volkswagen Tiguan. The contact stated that while driving at approximately 20 mph, the air bag warning indicator illuminated as the horn and the functions on the steering wheel failed to operate. In addition, the contact stated that the instrument panel also failed to function. The VIN was not included in NHTSA campaign number: 15v483000 (air bags). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 48,560.

Tl-the contact owns a 2013 Volkswagen Tiguan. The contact stated that while driving approximately 70 mph, there was a clicking sound that came from the steering wheel and all of the controls on the steering wheel failed to work including the horn as the air bag warning indicator illuminated. The contact pulled over, powered the vehicle off and back on, however, the failure persisted. The vehicle was taken to the dealer and the contact was informed that the VIN was included in NHTSA campaign number: 15v483000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000. The VIN was unavailable. VIN tool confirms parts not available. Sw.

The car was totaled in a front end collision with three passengersand none of the airbags deployed. To our knowledge, there was no indicator light showing airbag dysfunction prior to the crash. The information that vw provided about the airbag recall seems incomplete and to understate the seriousness of the issue.