Cadillac Escalade owners have reported 2 problems related to engine noise (under the engine and engine cooling category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Cadillac Escalade based on all problems reported for the Escalade.
Driving on highway and knocking/bumping noise came from engine area and smoking badly. Almost imedaitally losing power. Oil spray from engine covered running boards and back of vehicle. Not sure of exact components could aslo be more powertrain components and not just engine. We can make sure vehicle is available for your inspection if needed. The dealer confirmed "catastrophic engine failure" . We have not been given details on exact cause or components. Safety of driver and three pasengers were put at risk as the issue happened on a highway with lots of traffic risking causing an accident. Sat on the side of the road for two hours waiting on tow truck from the dealership. The car is currently at delaership as they have not yet told us the exact issue but it is an engine/powertrain failure is all they have said. Vehicle is currently at authorized cadilac dealership in lamesa, TX. There were no warning lights or sounds before the engine noise and loss of power. The check engine light did not come on until engine power had been lossed and sitting on the side of the road. The engine warning light did not come on for a few minutes after losing engine power.
I purchased a 2015 Cadillac Escalade on 9/6/2019 from mcgovern Hyundai in brockton, massachusetts. The vehicle was being sold and on display and was transported from the mcgovern Buick GMC dealership in mansfield, massachusetts. The vehicle identification number or VIN number is 1gys4rkj9fr679076. Since I bought the vehicle, I have had to return it to the dealership a total of 3 times within 7 days, 8 times within 30 days and 10 times within 45 days. The most recent was on 11/4/2019 of which the dealership ignored my continuous appeals to fix the engine noise(s) and asked that I contact mastria in raynham massachusetts and deal with them because the car was there for repair and have them deal with my concerns. My vehicle has been out of service for repairs for a total of 14 days. Initially, when I requested mc govern Hyundai that it be repaired, I was told by the service department that the part and/or parts were in back order and that the uaw was on strike. I have had to drive from fall river to brockton for all of these issues. Keeping in mind that mcgovern dealership in mansfield is a Buick GMC dealer, I had initially been in contact with the salesperson, tom, and on 9/10/2019, 9/11/2019 and 9/12/2019, I drove to the Hyundai dealership after work for him to witness the issues including the issue with the engine getting progressively worse. I notified the Hyundai service department about the issues that I was having and that the applique on the driver's passenger side was loose or broken. She stated that the uaw was on strike and that she would take care of it. To date applique has not been fixed. I have contacted them numerous times and they tell me to contact mastria GMC in raynham MA.
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