Hatchback/liftgate Problems of Cadillac Escalade

Cadillac Escalade owners have reported 1 problem related to hatchback/liftgate (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Cadillac Escalade based on all problems reported for the Escalade.

1 Hatchback/liftgate problem of the 2011 Cadillac Escalade

Failure Date: 09/01/2012

The rear hatch was opened with the automatic button, it raised to the open position. As I was putting in our stroller the hatch fell and struck me in the head. I pushed the hatch up to get from underneath it, and when I let go it fell with no resistance. While falling shut the hatch hit the passenger side of the bumper cut out and slightly bent the hatch and scratched the inside of the bumper. The hatch would no-longer open after that. I took it to the dealership where they forced the door open so I could retrieve articles from the rear. I a child or shorter person was under the hatch it may have caused serious injury to them, due to the force with which the hatch came down.

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