Hatchback/liftgate Problems of Cadillac SRX

Tl the contact owns a 2013 Cadillac Srx. While the contact was removing the spare tire from the trunk, the liftgate came down on his back and then independently raised back up. When the contact moved away, the liftgate closed back independently and failed to open again. There were no injuries. The vehicle was taken to billy navarre Chevrolet (1300 e college st, lake charles, la 70607, (337) 513-4365), but was not diagnosed or repaired due to the diagnostic and repair fees. The manufacturer was not notified of the failure. The approximate failure mileage was 74,000.

See all problems of the 2013 Cadillac SRX 🔎.

The contact owns a 2013 Cadillac Srx. While the vehicle was parked and the rear hatch was open, the rear hatch closed unexpectedly on the contact. The contact was not injured and was able to move out of the way before the hatch closed completely. The contact stated that a diagnostic test and repair appointment were scheduled with riley Chevrolet Buick GMC Cadillac (located at 2033 christy dr, jefferson, mo 65101 (573) 298-6142) for June 7, 2017. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 29,500.

The contact owns a 2013 Cadillac Srx. While driving approximately 13 mph, the vehicle started to jerk and the electric seats and gps did not work. There were no warning indicators illuminated. The vehicle was taken to the dealer (king o'rourke GMC Buick, Cadillac in smithtown, NY, 631-724-4700) where the failures were repaired under the warranty. The contact also stated that the power liftgate did not work. The same dealer was contacted and an appointment was scheduled for November 3, 2017. The manufacturer was notified and stated that the failure would be investigated. The contact was issued a case number. The failure mileage was approximately 50,000.

The contact owns a 2010 Cadillac Srx. While depressing the liftgate button, it independently closed without warning. The vehicle was not diagnosed or repaired. In addition, the contact stated that the exterior lights failed to illuminate. The dealer stated that it was a manufacturer defect and they could not assist. The manufacturer was not made aware of the failures. The approximate failure mileage was 82,000. The VIN was not available.

See all problems of the 2010 Cadillac SRX 🔎.

The contact owns a 2011 Cadillac Srx. The contact stated that the liftgate closed without warning. The contact sustained injuries to the head and right shoulder that required medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 29,000.

See all problems of the 2011 Cadillac SRX 🔎.

The contact owns a 2011 Cadillac Srx. The contact stated that the rear liftgate closed independently and struck the contact's head. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.

The contact owns a 2015 Cadillac Srx. While driving at a low speed, the hatch independently opened, struck the garage door, and failed to close automatically. The contact had to manually close the hatch. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 2,800.

See all problems of the 2015 Cadillac SRX 🔎.

The contact owns a 2010 Cadillac Srx. The contact stated that after opening the rear power liftgate door, the door erroneously closed while the contact was partially inside the hatch area. The contact was temporarily entrapped and had difficulty exiting from the powered door. The failure occurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.

Vehicle has an electric operated rear hatch. Vehicle was in the garage, not running and wife had opened the rear hatch and was removing items from the back when the hatch activated and closed on it's own, knocking her down and pinning her under the lid. She managed to free herself but received bruises on her arm and a sore neck.

The contact owns a 2010 Cadillac Srx. The contact stated that the automatic hatchback button was too sensitive and too easy to access. The contact expressed concern over the possibility of the hatchback door unexpectedly closing as a result. The contact also stated that the hatchback door collapsed on top of her, causing a head injury. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileages were 20,000.