Roof And Pillar Problems of Cadillac SRX

The contact owns a 2010 Cadillac Srx. The contact stated that water leaked into the vehicle from the moon roof. It was later discovered that the tubes/drain hose failed and caused an electrical short. In addition, the liftgate failed to function. The vehicle was taken to a dealer and independent mechanic for further inspection and diagnosis. The contact was not notified of the manufacturer's service campaign (14225) from January 4, 2015 regarding the sun roof drain hose leak. The manufacturer was notified of the failure and the contact was to check with the manufacturer to determine if they may be able to provide a solution. The failure mileage was not available.

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I have a 2006 Srx, with 18k miles. My sunroof shattered while I was driving on the freeway 12-28-07. It was a clear day with no debris on the road. My sunshade was closed due to the constant consumer complaints so I was not hurt. After pulling over on the freeway, I inspected the sunroof to see if something had caused it to completely shatter. There was not anything on the sunshade to indicate what has caused it to shatter. They have not said whether it will be covered under warranty or not, but they have had two other Srx's come in with that same problem just recently.

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