Headlights Problems of Cadillac SRX - part 1

The contact owns a 2012 Cadillac Srx. The contact stated that while driving at night, the contact became aware that the low-beam headlights had moisture inside the headlight housings. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was repaired under an unknown recall; however, the failure progressed. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

See all problems of the 2012 Cadillac SRX 🔎.

The contact owns a 2015 Cadillac Srx. The contact was informed by a neighbor that the driver's side headlight was dim. The contact stated that while driving at undisclosed speeds, the headlights failed to provide adequate lighting. The contact drove the vehicle with the high beams headlights. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who changed the light bulbs, but the failure recurred. The mechanic informed the contact that a headlight assembly replacement was needed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 32,000.

See all problems of the 2015 Cadillac SRX 🔎.

The contact owns a 2015 Cadillac Srx. The contact stated the headlights failed to properly illuminate the roadway while driving. The vehicle was taken to an independent mechanic who replaced the headlights; however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was 153,199.

Headlights!!! the headlights are so dim that other drivers flash me, honk at me or yell at me to turn my lights on when driving at night. When driving at night it is the same as driving without my headlights on. I have to use the high beams to drive at night. I changed the fuses, changed 1 of the bulbs and still no difference. The whole headlight housing needs to be changed. Here is a link to a gentleman who did the work to find out why Cadillac Srx's seem to be having this issue: [xxx] . Please, we need a recall to fix the headlights. This is a safety issue for me driving at night as well as anyone else on the road who can't see me. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2015 Cadillac Srx. The contact stated while driving at an undisclosed speed at night, the headlights were dim. The vehicle was taken to an independent mechanic, who replaced both headlight bulbs; however, the failure recurred. The contact related the failure to the headlight weather seals eroding prematurely, allowing moisture to enter the headlight housing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2014 Cadillac Srx. The contact stated while driving 20 mph, the headlights were extremely dim, making it difficult to see while driving at night. The vehicle was not taken to a dealer nor an independent mechanic to be diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure and a case opened. The failure mileage was 16,000.

See all problems of the 2014 Cadillac SRX 🔎.

The contact owns a 2015 Cadillac Srx. The contact stated that while driving at night the headlights were extremely dim, limiting the visibility of the roadway. The contact was concerned that the failure might cause a crash. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.

The contact owns a 2012 Cadillac Srx. The contact stated that while driving at an undisclosed speed at night, she became aware that the headlamps were extremely dim, affecting nighttime visibility. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that condensation had become trapped in the headlamp housing, resulting in damages to the headlight housing. The contact was informed that the headlamp housings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

I never got a recall on the light repair. Has moisture in headlight. You can not see at night. Lights are very low lighting. It is a safety risk. Going to church at night is impossible. You cannot see out ahead. Trying to watch for deer. I got one light fixed few years ago. I cannot afford another. Is there a recall. The picture loaded is what light looks like on drivers side. I pray they stand behind the light. Thank you for caring.

See all problems of the 2011 Cadillac SRX 🔎.

Headlamp are so dim due to condensation that it’s so dangerous to drive at night.

See all problems of the 2016 Cadillac SRX 🔎.

The contact owns a 2015 Cadillac Srx. The contact stated that soon after purchasing the vehicle, he noticed that both the front headlights were extremely dim while driving at night. There was no warning light illuminated. The contact stated that the dimly lit illumination from the headlights limited his vision while driving at night. The contact took the vehicle back to the dealer where they offered to cover half the cost of the repair for the headlights. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

We own a 2014 Cadillac Srx that we purchased in 2019. The low beam headlights do not illuminate the roadway at night. Our vehicle was not safe to drive after sunset. This same issue has been relayed to Cadillac dealers and to Cadillac corporate by thousands of owners but they have refused to address the issue since 2016. This issue has been the subject of several class actions suits. This issue on our year vehicle has been reported more than 300+ times by other owners of this model. Nhsta needs to compel gm to issue a recall of this safety defect or injuries or fatalities due to this safety defect, which is well known to Cadillac will be the fault of Cadillac and NHTSA.

The contact owns a 2015 Cadillac Srx. The contact stated that while driving at an undisclosed speed, the front driver's and passenger’s side headlamps became dim. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the headlamp assembly needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall, and the contact was transferred to the NHTSA hotline. The failure mileage was 212,000.

I can not see out of my headlights at night because they are so dim. Searching the internet this is a problem Cadillac knows about for my model and year, they have a class action lawsuit about this problem and do not have a recall! it is due to the housing on lights they get moisture in and it makes the bulbs dim. To fix this problem is $2000 plus. Currently I can not drive my very expensive Cadillac at night without the brights on!.

The contact owns a 2015 Cadillac Srx. The contact stated that while driving at an undisclosed speed, the front driver's and passenger’s side headlamps became very dim. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the headlamp assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

2015 Cadillac Srx. Consumer writes in regard to defective headlights.

The contact owns a 2013 Cadillac Srx. The contact stated that while driving at night, the headlights were not illuminating sufficiently to see the road. No warning lights were illuminated. The contact stated that her husband replaced both headlights; however, the failure recurred, and she was only able to see the road while using the high-beam headlights. The vehicle was taken to a local dealer, where it remained awaiting the repair. The contact was made aware of an unknown headlight recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was unknown.

See all problems of the 2013 Cadillac SRX 🔎.

The contact owns a 2016 Cadillac Srx. The contact stated that her headlights would become dim while driving at night without warning. The contact stated that the failure would obstruct her vision while driving at night. The contact had taken the vehicle to the dealer where they acknowledged the failure; however, the vehicle was not under recall or warranty. The contact was given an estimate for the repair. The manufacturer was notified of the failure and was given a case number. The vehicle had yet to be repaired. The failure mileage approximately 50,000.

The contact owns a 2015 Cadillac Srx. The contact stated that while driving at night with the headlights activated, the illumination from the headlights were very dim causing a difficulty with seeing the roadway. The contact also stated that she was unable to view objects unless they were within 10 to 20 feet of the vehicle. The failure almost caused the contact to crash into an outdoor trash can that was on a street curb. No warning lights were illuminated. The vehicle was taken to a local dealer, where the failure could not be duplicated. The contact was then made aware that a satisfaction program for the headlights had expired. The vehicle was not repaired. The manufacturer was made aware of the issue and confirmed that the satisfaction program had expired. The approximate failure mileage was 42,400.

The contact owns a 2015 Cadillac Srx. The contact stated while driving 35 mph at night, he was unable to properly see the roadway while using the headlights. The contact stated that he replaced the bulbs in the headlights but continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 62,000.

The contact owns a 2010 Cadillac Srx. The contact stated when she turned on the headlights, she noticed that the passenger’s side headlight was not illuminated. The contact then noticed that the headlight assembly had water on the inside. The contact was able to drain the water out the headlight assembly and the headlight illuminated; however, the failure occurred with the driver’s side headlight assembly. The dealer was contacted and stated that the headlight assemblies were out of stock. The manufacturer was contacted but offered no assistance. The failure mileage was 170,310.

See all problems of the 2010 Cadillac SRX 🔎.

The contact owns a 2015 Cadillac Srx. The contact stated that while driving at night the headlights became dim and only projected a beam approximately 30-feet ahead of the vehicle. There were no warning lights illuminated. The contact stated that other motorists were flashing their headlights. The vehicle was taken to the local dealer where it was diagnosed that it was an internal failure. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 66,974.

The headlight have become so dim I cannot safely drive at night. There are numerous articles/lawsuits regarding this issue but no recall has been issued.

The contact owns a 2010 Cadillac Srx. The contact stated that while driving approximately 45 mph, the headlights suddenly stopped illuminating. The vehicle was taken to the local dealer who diagnosed that the headlamps were damaged due to condensation and moisture inside the headlight assemblies and the headlight assemblies need to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but no assistance was offered. The contact indicated that the vehicle was previously serviced for the same failure however, the failure recurred. The failure mileage was 98,000.

The contact owns a 2012 Cadillac Srx. The contact stated that while driving at night, the low-beam headlights were extremely dim, causing a visibility hazard to the driver. The vehicle was taken to the local dealer who diagnosed that the headlight assemblies were defective and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also contact but no assistance was offered. The failure mileage was 72,000.

The contact's friend owns a 2015 Cadillac Srx. The contact stated while driving at night, he was unable to see the road clearly and had to use the high beam headlights to continue driving to his destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,500.

The contact owns a 2010 Cadillac Srx. The contact stated that while driving at various speeds, the headlights were significantly dim. There were no warning lights illuminated. Upon inspecting the headlights, the contact noticed that water had leak inside the headlight housing. The dealer was notified of the failure and informed the contact that the headlight replacement would be at his own expense since an unknown recall had already expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000.

The contact owns a 2011 Cadillac Srx. The contact stated while driving 35 mph at night, the headlights were extremely dim, the contact was unable to see more than approximately 8-feet ahead of the vehicle. The vehicle was taken to the dealer but was diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 97,000.

The contact owns a 2014 Cadillac Srx. The contact stated while driving approximately 10 mph at night, the visibility was reduced due to the headlamps not properly illuminating the roadway. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the reflector inside the headlamps were faulty. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.

The contact owns a 2016 Cadillac Srx. The contact stated that while his wife was driving at an undisclosed speed, the roadway became difficult to see. The contact stated that upon inspection, he noticed condensation inside the headlamp housings. As a result, the headlights became foggy. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 70,000.

The contact owns a 2014 Cadillac Srx. The contact stated that while driving at an undisclosed speed, the headlights dimmed, causing the contact to not see the road ahead. The contact was pulled over by the police on three separate occasions because the headlights failed to illuminate as needed. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable.

The contact owns a 2016 Cadillac Srx. The contact stated that both low-beam headlights did not properly illuminate. The contact stated the low beams illuminated the road very dim and the high beams worked as intended. As a result, the contacts visibility to the roadway was impaired and the high beams were required to be activated. The vehicle was taken to a local independent mechanic where it was diagnosed that the relay could be replaced however, it possibly may result in a temporary fix. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000. The VIN was not available.

2015 Cadillac Srx. Consumer writes in regards to extremely dim headlights. The consumer stated the vehicle was repaired. The manufacturer offered to reimburse 500. 00 of th 1,800. 00 repair cost. The consumer accepted the reimbursement, but had not received it. The consumer requested a full reimbursement since the manufacturer is aware of the failure. The vehicle had 43,000 miles.

Just informed by my dealership while working on recall , that my headlights are defective and need to be replaced at a cost of 2400. 00. If not done my car will not past inspection due Feb 2022.

Class action lawsuit was file for headlights that go dim after life of the vehicle. I never received letter in regards to lawsuit and dealer will not help to replace headlights. This should be a recall headlights are very important dealer and manufacture are aware of this headlight issue because of the class action lawsuit they settled. Please make this a recall headlights go dim no visiability at night!!!! manufacture recommends to replace out of pocket expense to consumer knowing it is a manufacture defect on their part. No accident but many close calls.