Air Bag Problems of Chevrolet Cruze - part 1

Chevrolet Cruze owners have reported 125 problems related to air bag (under the air bag category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chevrolet Cruze based on all problems reported for the Cruze.

1 Air Bag problem of the 2013 Chevrolet Cruze

Failure Date: 08/12/2025

For the airbag the car was sold to me without a working airbag. It’s in the steering wheel (I have been told this by a Chevrolet dealership) and the part that is broken is the part that will make it inflate in case of crash. This is scary to me. I was just in my first (and hopefully only) accident a month before in a more steely car and while no airbags were deployed it still hurts. The second issue is with the fuel pump or sensor - the coding is very unsure but the dash (including the mechanical gauge) says the car will go from half tank to empty on an 8 mile drive. It has no leaks on the underside and I had it into the mechanic twice. The second time because it stumbled and stalled at a stop light. Before dying - half tank. August 6th they just scanned it with their computer I got no paperwork from them. On the 15th I didn’t get any paperwork either. I will include the shop’s number.

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2 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 07/23/2025

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving approximately 46 mph, a Chevrolet impala rear-ended the vehicle, causing the vehicle to flip over and slide into the woods. There were no warning lights illuminated. The contact was unable to exit the vehicle at first but was later able to exit through the rear window. The driver was able to walk out of the woods to the highway to obtain assistance. Upon research, the contact associated the failure with NHTSA campaign number: 14v372000 (air bags). The air bag warning light was turning on and off days prior to the failure. There was an abnormal odor coming from the vehicle. The contact stated that several air bags deployed, trapping the contact in the vehicle. The contact sustained an extremely deep gash on her leg from the air bag. Medical attention was provided at the hospital. There was no reported fire. A police report was filed but was not provided to the contact. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was not available.

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3 Air Bag problem of the 2018 Chevrolet Cruze

Failure Date: 05/13/2025

Service safety restraint system. Airbags are potentially at risk to not deploy if a wreck was to occur. This failure has caused the airbags to be shut off despite anyone sitting in the seats that is supposed to activate them on when weight is applied to the seat. Has not been inspected but I would like for it to be inspected on behalf of the chevy dealership at their cost.

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4 Air Bag problem of the 2011 Chevrolet Cruze

Failure Date: 01/26/2025

I was hit side impact my airbags didn’t deploy in the car they deployed under the hood I was hit by a vehicle doing approximately 50 miles an hour the airbag that was supposed to go off went off under the hood instead of in the car.

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5 Air Bag problem of the 2017 Chevrolet Cruze

Failure Date: 12/12/2024

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6 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 11/11/2024

Airbags did not deploy during accident. After accident; car displayed service airbags . Head hit windshield.

7 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 11/04/2024

The contact owned a 2014 Chevrolet Cruze. The contact received recall notification of NHTSA campaign number: 23v870000 (air bags) and would like to be removed from the recall distribution list because she no longer owns the vehicle. The dealer and the manufacturer were not contacted.

8 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 09/09/2024

The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA campaign number: 23v674000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

9 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 08/14/2024

For some reason my airbag service light come on, I was just driving and the warning came up on the screen.

10 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 04/16/2024

The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA campaign number: 23v674000(air bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

11 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 03/20/2024

Vehicle has a recall for a few years already and dealer is saying that parts are not available. I have call multiple time and different dealers already and all of them have the same answer. Time is passing by and Chevrolet motor company has not come with a solution to correct the problem. This make us feel unsafe to drive this vehicle. If they are not going to come to a solution to this recall and letting time pass for vehicle to get older and be junk out by the consumer so they can save a buck and sticky to the consumer once again. What is the purpose for the NHTSA get funded by the consumer if nothing will get done by cherolet.

12 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 03/07/2024

The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA campaign number: 23v870000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

13 Air Bag problem of the 2018 Chevrolet Cruze

Failure Date: 02/09/2024

The contact owns a 2018 Chevrolet Cruze. The contact stated that while making a turn, the vehicle went in another direction. While her son was driving at 2–3 mph, making a turn, the vehicle went in another direction. The frame was rusted and secured with chicken wire. While her son was  driving at 20 mph and driving up the parking garage, the steering wheel was straight, but the wheel went towards the left, and he  crashed into a pole. The vehicle was drivable. The air bags deployed and went to the floorboard. The abs and stability track control. There were no reported injuries, police reports, or fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 105, 000.

14 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 02/01/2024

The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA campaign number: 23v870000 (air bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

15 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 01/01/2024

Why is this not resolved with a remedy as yet? it is over six months now. This is unacceptable.

16 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 12/21/2023

The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA campaign number: 23v870000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.

17 Air Bag problem of the 2016 Chevrolet Cruze

Failure Date: 10/27/2023

Hit a buck on highway. When airbags went off I felt sudden sharp pain in my left arm. I was later advised that it most likely was shrapnel from the airbag. It was obvious from the injury something hit my arm with a lot of force. The car was a total loss and in possession of insurance company. Concerned that it could have been my eye.

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18 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 09/11/2023

Recall on my car has no remedy and has had a safety recall for 7 months. I have tried to contact both chevy and gm for a solution as I do not feel safe driving my car and they both told me I just have to wait. So now I am unable to drive my car out of fear for the safety of myself and others, and they will provide no solution other than to just wait and allow my car to be unused for an undetermined amount of time.

19 Air Bag problem of the 2016 Chevrolet Cruze

Failure Date: 08/07/2023

The contact owns a 2016 Chevrolet Cruze. The contact stated while driving 25 mph, the front air bag warning light illuminated, and the message "service air bags" was displayed. The vehicle was taken to the dealer that stated that the front passenger side air bags needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 137,000.

20 Air Bag problem of the 2016 Chevrolet Cruze

Failure Date: 08/04/2023

System failure…airbag light continues to come on and go off. It says service airbag. If john elway Chevrolet repairs the airbag system will it impact the integrity of the airbags. The airbag light doesn’t say which airbag is defective. I want to make sure that my family and I are safe when we are in the car.

21 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 06/01/2023

The contact owns a 2014 Chevrolet Cruze. The contact stated that the "service air bag" warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that there was a defect with the air bag system. The dealer and the manufacturer were notified of the failure and confirmed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 167,000.

22 Air Bag problem of the 2018 Chevrolet Cruze

Failure Date: 05/24/2023

The contact owned a 2018 Chevrolet cruise. The contact stated that while driving at 55 mph, the vehicle collided with a deer and the guardrail. The vehicle was impacted on the front and back passenger side and the front of the vehicle. The air bags did not deploy. The passenger seat occupant sustained a knee injury but did not receive medical treatment. A police report was taken. The vehicle was towed to a lot where it was deemed totaled. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.

23 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 05/22/2023

Recall on the airbag but not showing up in the chevy dealership and my airbag light has been on for almost 2 years and it shows up on my app that I have a recall.

24 Air Bag problem of the 2015 Chevrolet Cruze

Failure Date: 01/27/2023

I was driving down the hill and my car came out of gear the road was slick so I couldn't hit my breaks I had to crash into the ditch to keep from going over the mountain. My airbags did not come out my car is not drivable.

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25 Air Bag problem of the 2013 Chevrolet Cruze

Failure Date: 12/09/2022

I wanted to file this because I feel this a safety concern. My vehicle has always been kept up on maintenance. One day out no where it started acting up my 2013 chevy Cruze LS. I had a shop come back after they did a diagnostic that is was a faulty throttle body sensor and pcv. I have issues with it shutting off and I’ll have to coast it to stop. What I’m not understanding how can there be recalls for my vechicle same problems same make/model but it’s not showing my vehicle matching up with my VIN #. I do have all the supporting documents and paperwork stating these issues.

26 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 12/09/2022

I was involved in an accident at 70mph and the airbags did not deploy and the seat belts did not catch as a result I had to several injuries and luckily my 3 year old daughters car seat protected her.

27 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 12/09/2022

Loss of steering cause to side collision into bridge at 70mph no air bags deployed and no seat belts locked cause bodily injuries.

28 Air Bag problem of the 2016 Chevrolet Cruze

Failure Date: 11/18/2022

The contact owns a 2016 Chevrolet Cruze d2. The contact stated that while driving 20-25 mph, the contact crashed into another vehicle. The air bags failed to deploy. As a result, the contact had whiplash to the neck and the front seat passenger head hit the windshield and whiplash to the neck. Medical attention was required. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were not notified of the failure. The failure mileage was approximately 58,000.

29 Air Bag problem of the 2014 Chevrolet Cruze

Failure Date: 10/01/2022

The contact owns a 2014 Chevrolet Cruze. The contact stated while driving 40 mph, the vehicle in front applied the brakes unexpectedly, causing the contact to rear-end their vehicle. The contact stated the check engine and the traction control warning lights were illuminated before the accident. The contact stated no air bags were deployed. The contact stated no one was injured nor sought medical attention. Police officers came to the location of the accident but the contact was unable if a police report filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000,.

30 Air Bag problem of the 2016 Chevrolet Cruze

Failure Date: 05/03/2022

My 21 yr old daughter was in serious accident may 3. 2022 on the way to her college. The accident was horrific. Her left hand middle finger was impaled by a piece of metal l shaped. The hospital said it was an airbag pin. She was covered in cuts and injuries but her finger/ hand were the worst by far. She has had a surgery and will need additional surgeries. I would like it looked into please. I was very grateful it wasn’t her eye or neck.

31 Air Bag problem of the 2019 Chevrolet Cruze

Failure Date: 02/24/2022

The airbags did not deploy, and the driver hit the windshield.

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32 Air Bag problem of the 2016 Chevrolet Cruze

Failure Date: 01/21/2022

Both side airbags deployed without crash or damage to the vehicle. Passenger and driver seatbelts locked. Front airbags did not deploy.

33 Air Bag problem of the 2017 Chevrolet Cruze

Failure Date: 01/17/2022

The service airbag light came on, car has not been in any accidents or fender bender, service airbag message came on and took it to dealership and they mentioned that the sensor went out on its own and that the airbag will not deploy on the passenger side if we happen to get into an accident. Will not pass inspections and dangerous to drive like this.

34 Air Bag problem of the 2015 Chevrolet Cruze

Failure Date: 12/31/2021

Unknown.

35 Air Bag problem of the 2013 Chevrolet Cruze

Failure Date: 12/21/2021

The contact was riding in a 2013 Chevrolet Cruze. The contact stated that while the driver was driving at unknown speed, the driver crashed into another vehicle from the driver side to the other vehicle rear passenger side due to unable to focus. The contact mentioned the front passenger and the front side passenger air bags was the only air bags that deployed. The contact stated that she was the only one sustained a right wrist, thumb and a burnt arm injuries that needed medical attention. A police report was filed. The vehicle was towed. The contact was aware that the vehicle was damage. The dealer was not contacted. The manufacturer was not notified of the failure. The contact was informed the air bags was takata air bags and the injuries was caused by the air bags. The approximate failure mileage unknown.



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