Air Bag Not Deploy Problems of Chevrolet Cruze - part 1

Chevrolet Cruze owners have reported 61 problems related to air bag not deploy (under the air bag category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chevrolet Cruze based on all problems reported for the Cruze.

1 Air Bag Not Deploy problem of the 2014 Chevrolet Cruze

Failure Date: 11/15/2020

Tl- the contact owned a 2014 Chevrolet Cruze. The contact stated while her sister was driving 55 mph, when another vehicle crashed into the rear driver side and caused her vehicle to spun around, the front of the vehicle and hit a wall. The airbags did not deploy. The contact stated no one sustained any injuries or seek medical attention. A police report was filed. The contact stated they were able to drive to their destination. The contact called local dealer webb chevy oak lawn (9440 s cicero Ave, oak lawn, IL 60453) and was made aware of the failure. The insurance adjuster deemed the vehicle was loss. The manufacturer had not been informed of failure. The failure mileage was 63,887. Dp.

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2 Air Bag Not Deploy problem of the 2012 Chevrolet Cruze

Failure Date: 10/16/2020

We were in a car accident and ended up rear-ending a vehicle that had already stopped. We hit at an estimated speed of 20-25mph and the airbags did not deploy. We were traveling at 45mph when the brakes were hit. It seems like the airbags should have deployed at this speed. We only have minor injuries, but if there is a possibility others could get hurt because of a similar issue I feel that it should be at least looked into. You will be better able to tell if the angle or the crash or something faulty that prohibited the airbags from deploying.

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3 Air Bag Not Deploy problem of the 2015 Chevrolet Cruze

Failure Date: 08/28/2020

Airbags did not deploy in head on front collision ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#.

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4 Air Bag Not Deploy problem of the 2018 Chevrolet Cruze

Failure Date: 07/31/2020

Car hit a deer at 50 mph. Airbags did not deploy. See pictures of damage to vehicle.

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5 Air Bag Not Deploy problem of the 2015 Chevrolet Cruze

Failure Date: 07/06/2020

Tl- the contact owned a 2015 Chevrolet Cruze. The VIN was not provided. The contact stated that while her husband was driving about 45 mph, the vehicle rear-ended another vehicle. The air bags did not deploy. There was no warning. There was no injury. A police report was filed. The vehicle was damaged and was towed away by the insurance company. The insurance company had not made a decision on the status of the vehicle. The dealer and the manufacturer were not called. The failure mileage was 55,593. Fe.

6 Air Bag Not Deploy problem of the 2011 Chevrolet Cruze

Failure Date: 06/20/2020

Me and my boyfriend were driving in calcutta ohio we went to pull out of a parking lot to go to mcdonald's and we looked both ways and we were clear to go and by the time we hit the center turning lane and started to turn into mcdonald's and a Jeep came flying out of no where and our vehicles collided causing front end damage. The air bags failed to deploy in the car.

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7 Air Bag Not Deploy problem of the 2016 Chevrolet Cruze

Failure Date: 04/23/2020

Car accident. Airbags never deployed.

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8 Air Bag Not Deploy problem of the 2013 Chevrolet Cruze

Failure Date: 02/19/2020

Tl the contact owns a 2013 Chevrolet Cruze. The contact stated that while she was driving at approximately 40-45 mph, she hit a deer and the air bags failed to deploy. The contact stated that this failure occurred in 2018 however recently her husband was driving at 70 mph, hit a deer in the middle of the hood which then rolled over onto the passenger side. The contact stated that the air bags also failed to deploy in this incident as the damage was a huge dent in the hood and front of the vehicle. A police report was not filed and contact was not injured. The insurance company was contacted as the vehicle was awaiting inspection. The dealer and the manufacturer had not been contacted yet. The failure mileage was 165,000.

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9 Air Bag Not Deploy problem of the 2014 Chevrolet Cruze

Failure Date: 01/02/2020

I was driving to work on Jan 2 on a 4 lane road in the rain at 45 mph and my car hydroplaned and hit the guard raid head-on several times. My car was totaled, both front tires came off. My side airbags deployed but the front airbags dinnot deploy. My insurance company said I should report this to you, in looking at the totaled vehicle they felt the front airbags should have deployed.

10 Air Bag Not Deploy problem of the 2016 Chevrolet Cruze

Failure Date: 12/15/2019

I was in a car accident. My whole front end was damaged and my vehicle air bags never deployed like they should have.

11 Air Bag Not Deploy problem of the 2013 Chevrolet Cruze

Failure Date: 05/02/2019

Tl the contact owns a 2013 Chevrolet Cruze. While the contact was making a left turn, a second vehicle crashed into the rear passenger side of her vehicle. The air bags did not deploy. A police report was filed. The vehicle was towed from the scene. The driver sustained an injured right shoulder, wrist, and back that required medical attention. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 73,000.

12 Air Bag Not Deploy problem of the 2014 Chevrolet Cruze

Failure Date: 12/04/2018

Tl the contact owned a 2014 Chevrolet Cruze. While driving approximately 20 mph, another vehicle failed to stop at a red light and crashed into the driver's side of the contact's vehicle. The air bags did not deploy. There was no warning indicator illuminated. The contact sustained injuries that required medical attention. A police report was filed. The vehicle was towed to a tow yard and was totaled by the insurance company. The manufacturer and dealer were not made aware of the failure. The cause of the failure was not determined. The failure mileage was 186,000.

13 Air Bag Not Deploy problem of the 2011 Chevrolet Cruze

Failure Date: 11/16/2018

Direct impact with 1200 pound cow while driving on a state highway, the airbag did not deploy. Entire car engulfed in flames as the engine immediately started fire. Totalled. Why didn't the airbag deploy? serious injury. Serious safety issue. I have purchased 2 Cruze's because of the safety features. This is so not safe and so unacceptable.

14 Air Bag Not Deploy problem of the 2017 Chevrolet Cruze

Failure Date: 07/21/2018

Vehicle was travelling at 50 mph when I drove into a drainage ditch and flew roughly 20 feet, causing the side curtain airbags to inflate on impact after landing. However the steering wheel airbag did not deploy in the first impact involving a culvert in the drainage ditch.

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15 Air Bag Not Deploy problem of the 2017 Chevrolet Cruze

Failure Date: 04/14/2018

I was in a car accident on 4/14/2018. I was at a stop light on a city street when it turned green and the pick up in front of me didn't go so I had to slam on my breaks and when I did I slammed into the back of his pick up. Totaled my 2017 chevy Cruze. When I slammed into him my whole front end of my car was smashed in and the hood was pinned up. It was scary but my air bags never deployed.

16 Air Bag Not Deploy problem of the 2014 Chevrolet Cruze

Failure Date: 03/19/2018

Hit a deer head on air bags never deployed but the service air bag light came on.

17 Air Bag Not Deploy problem of the 2013 Chevrolet Cruze

Failure Date: 02/05/2018

I was driving about 35 mph on a city street when the person in front of me slammed on their brakes the first time I hit the brake and the car stopped the next time I hit the brake it was hard and didn't stop the car causing me to crash into the vehicle in front of me, the air bag did not deploy and I think it should have, causing my head to slam into the steering wheel causing me to bite my tongue in half. I have contact Chevrolet and gm multiple times and they won't do anything they literally have not cared one bit. I believe their is a problem with the braking system or the vacuum system in the brakes and I am not the first person that this has happened to in a Cruze, I looked it up after it happened and I found a few other stories of the same thing happening.

18 Air Bag Not Deploy problem of the 2012 Chevrolet Cruze

Failure Date: 11/21/2017

The contact owns a 2012 Chevrolet Cruze. While driving 10 mph, another vehicle rear ended the contact's vehicle. All the air bags failed to deploy. A police report was filed. The contact sustained bruises to the nose that did not require medical attention. The vehicle was towed, but the contact did not know where the vehicle was taken. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 59,000.

19 Air Bag Not Deploy problem of the 2013 Chevrolet Cruze

Failure Date: 11/19/2017

(hk probably- redo; no initials; too many mispelled words; injuries?; failure mileage not indicated in footprints) tl- the contact owns a 2013 Chevrolet Cruzen LS. The contact had a accident on Nov 19th . The contact was driving 50 per hour ,when the vehicle in front of her suddenly stopped whiched caused her to crush into the rare of the vehcile . The contact stated her air bags not deploedy. The vehilce was taken to betten baker Chevrolet 2474 herny s t muskegoin mi 49441. The deaslerdhip was unble totell her why he air bags did not deploy. The failure miles 34897.

20 Air Bag Not Deploy problem of the 2013 Chevrolet Cruze

Failure Date: 11/01/2017

I was stopped in highway traffic and rear-ended (I've attached the crash report from the in state police). My seat belt did not engage and my airbag did not deploy causing me to hit my head on the steering wheel resulting in abrasions and two black eyes. This seems to be either a serious design problem or a manufacturer defect. Regardless, the sensors that cause the seat belt to lock should not be in the front of the car as they then provide no protection from a rear end collision.

21 Air Bag Not Deploy problem of the 2012 Chevrolet Cruze

Failure Date: 07/08/2017

The contact owned a 2012 Chevrolet Cruze. While driving 45 mph, the contact's vehicle rear ended another vehicle. The air bags did not deploy. The vehicle was destroyed and towed from the scene. A police report was filed and there were no injuries. The local dealer and manufacturer were not contacted. The cause of the failure was not determined. The failure mileage was approximately 70,000.

22 Air Bag Not Deploy problem of the 2014 Chevrolet Cruze

Failure Date: 06/06/2017

The contact owns a 2014 Chevrolet Cruze. While stationary, the contact's vehicle was struck from behind and crashed into another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the wrist, elbow, and nose, which required medical attention. The vehicle was towed to collision king of houston, texas. It was not yet determined whether or not the vehicle was destroyed. The manufacturer was not made aware of the crash. The VIN was unknown. The failure mileage was 43,000.

23 Air Bag Not Deploy problem of the 2012 Chevrolet Cruze

Failure Date: 12/17/2016

The contact owned a 2012 Chevrolet Cruze. While driving approximately 15 mph, the vehicle experienced a loss of power braking. As a result, the vehicle veered off the road and crashed into a fence. The air bags did not deploy. The failure occurred without warning. A police report was filed. The vehicle was towed to the contact's residence then to a salvage yard. The vehicle was deemed destroyed. There were no injuries. The manufacturer was notified of the failure. The contact referenced NHTSA campaign numbers: 13v360000 (service brakes, hydraulic) and 14v300000 (air bags); however, the VIN was not included. The failure mileage was approximately 51,568.

24 Air Bag Not Deploy problem of the 2014 Chevrolet Cruze

Failure Date: 10/12/2016

October 12 2016 my chevy Cruze was hit by a peterbilt 375 dump truck in two place the driver side rear wheel and driver and passeger door speed was just over 20 mile per hour increasing because the mack truck bulldoze me up the road my airbags did not deploy and my seat belt did not tighten up. I complained in 2015 August about the fuel injection not allowing the car to accelerate when I suppress the gas pedal to the floor my car just did not move for about 5 seconds then surged violently. Wentworth Chevrolet and gm customer care center conducted a product safety check on my anti locking/airbags/ and fuel injection releasing the car 15 days later stating the vehicle had not problem then 10/12/2016 happened. I believe gm and wentworth allowed a compromised and broken vehicle back out on the road endangering my life acting with reckless negligence and complete lack of ownership and responsibility.

25 Air Bag Not Deploy problem of the 2014 Chevrolet Cruze

Failure Date: 08/18/2016

My vehicle was totaled in an accident in which the drivers airbag did not deploy. Due to the fact that my son (the driver) who recently returned from the military was not in my insurance policy they refuse coverage. 2 weeks after the incident I received a letter from Chevrolet informing me about a recall on my vehicle pertaining to the reason of the accident. I filed a claim with Chevrolet , filed a claim with gm motors. Till this day I have called and left messages and they won't respond to my calls.

26 Air Bag Not Deploy problem of the 2013 Chevrolet Cruze

Failure Date: 08/01/2016

The contact owns a 2013 Chevrolet Cruze. While driving approximately 10 mph, a second vehicle crashed into the front passenger side of the contact's vehicle and caused significant damage. The air bags failed to deploy. The driver and passenger sustained neck, back, and head injuries, which required medical attention. A police report was filed. The cause of the failure was not diagnosed. The vehicle was not repaired. The failure mileage was 72,000.

27 Air Bag Not Deploy problem of the 2011 Chevrolet Cruze

Failure Date: 07/04/2016

The contact owns a 2011 Chevrolet Cruze. While driving 25 mph, the brake pedal was depressed, but the vehicle accelerated independently. As a result, the contact crashed into a fence. The air bags failed to deploy. A police report was not filed and there were no injuries. The vehicle was towed to an independent mechanic after the crash. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.

28 Air Bag Not Deploy problem of the 2013 Chevrolet Cruze

Failure Date: 04/16/2016

Vehicle accident with another vehicle - airbag did not deploy in accident. Driver hit head on steering wheel. (all airbags deployed on other vehicle (Audi s4. )) told by insurance adjustor he typically does not see airbag deployment on chevy cruize as the sensors are high on the internal frame.

29 Air Bag Not Deploy problem of the 2016 Chevrolet Cruze

Failure Date: 03/06/2016

In November of 2015 I was sitting at a stop sign and somebody hit me head on at approximately 45 to 50 mph causing a substantial amount of damage to the front end of my car costing nearly a total of $9,000. The air bags didnt deploy resulting minor injuries. On March 06, 2016 my vehicle was involved in a head on collision with a deer at approximately 65 mph resulting in $8,100 worth of damage to my vehicle. The air bags did not deploy again only this time no injuries were caused. Right after the accident before the car was towed from the scene there was a airbag light on my dashboard that was staying on for a couple days then went away. I contacted gm personally and they told me that there is nothing that they can do for me. Both the dealership where I purchased the car and my insurance company have stated that based on all information given, they believe that the airbags should have deployed and that given that they didn't there is a fault in performance.

30 Air Bag Not Deploy problem of the 2012 Chevrolet Cruze

Failure Date: 12/26/2015

Car was hit on back drivers door and wheel well, it pushed the back bottom seat in. Car spun three times in the rain and none of the 10 air bags deployed. I hit my head on the side drivers window 3 times due to side seat air bags not deploying. Gm came out while car was in auto shop put some machine on it to address my ? why air bags did not deploy when it was hit hard enough to push car frame in and spin whole car three times. They told body shop that it was hit in such a way the two seat air bags were not sensored. I have not felt safe in car since. Car was on a rual street when hit at about speed of 40 mile an hour. I can email pictures of car damage if needed.

31 Air Bag Not Deploy problem of the 2011 Chevrolet Cruze

Failure Date: 12/20/2015

Takata recall - my car was involved in an accident, in motion, on a city street. My air bag did not deploy. My seat belt did not hold me. I took a hit to the head, having to have stiches, along with both eyes turning black/blue.

32 Air Bag Not Deploy problem of the 2014 Chevrolet Cruze

Failure Date: 12/02/2015

Tl-the contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at 50 mph the vehicle skidded on ice and crashed into a utility pole, a cable box and a flag pole. The contact stated that the air bags failed to deploy. A police report was filed. The contact sustained had not sustained injuries requiring medical attention. The vehicle was towed to an independent facility. The vehicle was not repaired. The vehicle was not destroyed. The approximate failure mileage was 5,700. Ah.

33 Air Bag Not Deploy problem of the 2014 Chevrolet Cruze

Failure Date: 11/18/2015

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at approximately 55 mph, another vehicle crashed head on to the vehicle. The air bags did not deploy. A police report was filed. The contact sustained a sprained left wrist, sprained finger, a fractured left collar bone and sprained right ankle injuries that required medical attention. The driver in the other vehicle sustained a fractured skull, fractured jaw, fractured collar bone, fractured ribs and punctured lung injuries that required medical attention. The vehicle was towed to a impound lot. The contact was unaware if the vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 48,000.

34 Air Bag Not Deploy problem of the 2013 Chevrolet Cruze

Failure Date: 10/16/2015

Tl- the contact owns a 2013 Chevrolet cruz. The contact stated while driving 65-70 mph the vehicle was involved in a rear end collision. The air bags did not deploy. There was no warning indicators illuminated. A police report was filed. The vehicle had to be towed. The manufacturer was notified of the failure. There was one injury as a result of the accident that required medical attention. The manufacturer was notified of the failure. The vehicle failure mileage was 52,000. Kh.

35 Air Bag Not Deploy problem of the 2014 Chevrolet Cruze

Failure Date: 09/23/2015

The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving at 70 mph, a truck crashed into the driver side of the contact's vehicle. The air bags did not deploy. A police report was filed. The contact was taken to the hospital andsustained injuries to the head, left side rib, shoulder, elbow and left arm. The truck driver had not sustained any injuries. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 9,500.


Other Common Air Bag related problems of Chevrolet Cruze


Safety Ratings of Cruze Cars
Fuel Economy of Cruze Vehicles
Cruze Service Bulletins
Cruze Safety Recalls
Cruze Defect Investigations