Steering Is Tight Problems of Chevrolet Cruze

I bought a 2016 Chevrolet cruz ng on September 7, 2016. On September 10, 2019, I took my vehicle to the Chevrolet agency to check the water filtering of the 3 light stop of the car, it leaked water again after the repair of the recall n162064340 . On this visit I was notified that the car had a recall of the steering system (recall n182201620) which presents a failure in the packaging of the steering box causing moisture to enter the part and deactivate the power steering. After checking the car the agency indicated that there was no problem with the steering system and the agency closed the recall n182201620. On November 5, 2019, when I started my vehicle and put it in drive, the steering system was deactivated, preventing me from turning, I immediately stopped the vehicle, and the board threw a message �the power steering has been deactivated, drive with caution�, the steering wheel is completely hard and it is not possible to manipulate it. I contacted the agency and the car was towed to the Chevrolet workshop at my cost, the agency analyzed the fault and responded that it was not related to recall n182201620 (same fault that is no longer shown on the gm page) and that the the car had no guarantee, the agency notified me that I should pay for the change of the part. Talk to gm 01800 and I report the situation, they contacted me after 72 hours without an answer, after 6 days gm's response was that the vehicle had no warranty and that they would not repair it, the advisor indicated that the recall of the steering system was the responsibility of the agency and that gm was not responsible, they refused to give me a technical response of the failure of the piece and they violation of iatf rule 16949: 2016 clause 10. 2. 6, they refused to perform an analysis of the piece failed and refused to change or repair the fault of the steering system for free.

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I have a 2014 chevy Cruze LS, 115,000 miles and properly maintenanced. After hitting 100,000 miles the vehicle seems to be completely falling apart. Recently had to replace the oil cooling system due to it being cracked. After that was fixed my check engine light came on. Come to find out the entire intake manifold now needs to be replaced. After that issue is resolved, my steering wheel is now sticking dead center with a lack of movement with turning.

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Tl- the contact owns a 2012 Chevrolet Cruze. The contact stated that while driving approximately 30 mph, the steering wheel was extremely tight causing the contact to have to apply force in order to steer the vehicle. The vehicle was included in NHTSA campaign id number: 12v288000 (engine and engine cooling) but the remedy was not available. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was not available. Djr.

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I have 5500 miles on my 2014 Cruze diesel and recently I have noticed a disturbing problem with the steering at highway speeds. There seems to be a "dead" spot in the center of the steering range. It is particularly noticeable when I make a lane change at 65 - 70 mph in traffic. The steering is not tight and precise. . . It sort of feels sloppy like a high mileage car that has some free play in the steering wheel. It is scary. I have heard that the chevy Cruze had problems like this in 2012 and earlier. I assumed that they had corrected the problem. I guess they haven't.