Steering Rack And Pinion Problems of Chevrolet Cruze

Tl the contact owns a 2016 Chevrolet Cruze. While driving 10 mph, the contact heard an abnormal noise on the passenger side of the vehicle near the passenger side tire. The vehicle was taken to ancira Chevrolet (6111 bandera rd, san antonio, TX 78238, 210-681-4900) where it was diagnosed that the rack and pinion could be the cause of the failure. The vehicle was repaired, but the contact stated that the vehicle exhibited the same symptoms. The manufacturer was notified and stated that they would launch an investigation. The failure mileage was approximately 28,650.

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Sudden loss of power steering with "power steering service" error on display. When this happened, the steering wheel became very hard to steer (almost locked up) and I certainly could not make a right or left turn. This semi-locking up of the power steering remained as long as the vehicle was still moving. Indeed, the only way to restore power steering was to stop the car and let the engine cooled for 20 minutes or more. This happened the first time to my car in June or July time frame. Chevrolet reprogrammed the steering module. But the power steering lockup while driving at highway speed (~50mph) happened again in August. Chevrolet replaced the rack and pinion steering. And the locking up of the power steering while driving at high speed (~50mph) still happened again on 09/10/2013. This time, Chevrolet changed the "d power steering module power & ground hardness". So, Chevrolet has attempted to fix the problem unsuccessfully twice before this third warranty repair. I hope this fix it. But I feel I need to report this to the NHTSA since I almost got into an accident (sudden and sustaining loss of control of the vehicle steering) every time this incident happened.

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