Equipment Problems of Chevrolet Equinox - part 1

My telematics module for onstar is draining power from the car's battery which has been not allowing me to start after I turn it off without having to jumpstart it. Also when I do jump start it, the cruise control don't work and service messages pop up on my hud. The dealership said it's undrivable due to safety concerns and the part is backordered for an unknown eta.

See all problems of the 2025 Chevrolet Equinox 🔎.

Driving towards direct light/sunlight is damn near impossible with this vehicle die to the extreme amount of glare from the dashboard. It makes me worried especially now that summer is approaching, feels like it can be catastrophic. Rear brake assist is horrible on more than one occasion the car will stop as if it has just been hit by a semi. Leaving the vehicle unable to proceed in reverse(one has to shift to drive or put in park before continuing to reverse). This is not only a nuisance but can lead to an accident especially during the mad rush of drop off at the elementary.

The vehicle was taken to college Chevrolet for body work. . When the vehicle was at the body shop, the shop informed me that a turbo light was on but I am unsure when it appeared because it wasn't on when I took it to the dealer. The brake assist light was on; I noticed this about may 20, 2026. I parked the vehicle. The vehicle was driven to the body shop on June 1. The body work was completed on June 9 and the vehicle was at my residence. My ex-husband and son were coming to pick me up at the car rental. The car caught on fire. My son & ex-husband could have died in that car. The vehicle is available for inspection. The vehicle hasn't been examined by anyone at this time. An insurance claim in in process.

See all problems of the 2020 Chevrolet Equinox 🔎.

I was driving and the brake vacuum pump failed and the metal shards went up into the engine. The service light went on as they failed and I lost the ability to brake. Yes, we still have the part and the shards that came out of the engine, but there are still pieces in the engine. My safety was at risk and everyone else's on the road because I had no brakes and was driving 45 mph. The vehicle has not been looked at yet by any professional because so far no mechanic will touch it.

See all problems of the 2018 Chevrolet Equinox 🔎.

I was in a rear end collision on may 14th 2026 the impact of the speed totaled my car in my airbags did not deploy and from my understanding where the sensors are on my vehicle they should have I ended up getting a concussion and soft tissue damage because my head hit the steering wheel my seat belt did not lock either.

See all problems of the 2011 Chevrolet Equinox 🔎.

I was driving to work, when I got off the exit I stopped at sheetz. When I got back in the car my brake pedal was stiff as a rock, and there was oil on the ground. A friend of mine does mechanic work so I called him and he said it sounds like the vacuum pump. I had the car towed to his garage, the tow costed me $400 which was very cheap considering where I was located. When I got it to the garage he confirmed that it was the vacuum pump and we removed several pieces of metal from inside the engine. I now have my car at the chevy dealership in chippewa PA. They told me to be $180 a diagnose it, well they just called me a little bit ago and said it's going to be another $900 to take everything apart and to truly diagnose it. I'm finding out now that gm has known about the failing vacuum pumps and they kept producing them anyways. I see there's a class action lawsuit taking place, and I am not very happy. My life was put at risk. And now I'm expected to be stuck paying this huge bill?.

There is corrosion and rust that is underneith my car! this is a very poor constuction of chevy! this should never happen as long as the car is driving. When this corrosion happened there are a brake cable that is dangling under my car which is going on because of the rust and corrision underneith my car! I want answers and chevy to do something about fixing the hanging brake cable under my car! I don't want any risks of saftey because of chevy's very poor designing of my Equinox! I am not the only owner complaining about the structure of this car! I will take legal action!.

See all problems of the 2013 Chevrolet Equinox 🔎.

Travelling on a highway with 70 mph posted speed limit, the vehicle dashboard signaled the check engine light and a variety of warnings that "power reduction measure" was enabled and to "service brake assist. " at the next available exit, I was able to exit from the highway and go to a gas station, where upon pulling next to a pump the brake pedal became extremely hard and nonresponsive, resulting in poor braking, nearly striking the car in front of me, even at a very low speed. Upon a quick internet search, it appeared that other vehicles were having the same issue, and it was recommended not to drive, as well as information referring to an ongoing class action lawsuit. A tow was called and brought to the nearest Chevrolet service center (nels gunderson Chevrolet), where they confirmed the brake booster vacuum pump failed (exploded) and sent shrapnel into the camshaft, noting that both would need to be replaced, which is the exact same repair that other vehicles similar to this one are having or have had.

The back window shattered in my driveway after getting in car to go to work. Happened when shut the door.

See all problems of the 2023 Chevrolet Equinox 🔎.

The vehicle cannot be shifted into neutral if the vehicle runs out of gas. There is no way to shift to neutral and roll it to the side of the road. The vehicle ran out of gas on the interstate, automatically braked and could not be moved out of the middle of the interstate. To make matters worse, this was in a construction zone.

Pulling into our parking lot of apartments. After picking car up from dealership for a different problem. The “service high voltage” light came on. Turned car off restarted. Same issue.

Sometimes when I am backing up, the breaks will slam on. Back in 2025 first I noticed, but thought it was human error, just wasn’t sure. After it happened more than a couple of times in 2026, I realized it wasn’t me and must the safety warning system? I googled after it happened this month and (phantom breaking) popped up for the chevy Equinox. I have an appt. With Chevrolet to check it out in 2 weeks. Scary when it happens. I’ve only noticed it so far when backing up. If it were to happen other than in a parking lot, that could be dangerous, especially if I am going faster.

2024 Chevrolet Equinox ev. Beginning approximately two infotainment software updates ago, the vehicle's bluetooth system repeatedly drops the connection to my paired iphone, and the contact-sync feature stopped functioning entirely. The problem did not exist when the vehicle was new and started only after a vehicle software update, indicating a software-introduced defect rather than a phone fault. I have reset the infotainment system and performed a full delete-and-re-pair on both the phone and the vehicle; the dropouts and contact-sync failure persist. Because the system no longer reliably supports hands-free calling, I am unable to consistently place or receive calls without handling the phone directly while driving, which I consider a driver-distraction safety concern. No warning was issued and I am not aware of a recall or software fix addressing this.

See all problems of the 2024 Chevrolet Equinox 🔎.

The engine failed while driving on the highway on two separate occasions due a fuel pump issue. The first time it happened, it was just reduced power (could only drive maybe 40 miles an hour). I brought it to the dealership and they said that general motors told them it needs a software update which they completed. However the second time it happened (4 months later) it was full engine shutdown in the left lane on a 65mph highway with my family (including my toddler) in the car. The first time it happened we were able to make it home by driving with the hazard lights on very slowly. But the second time we were doing the 65 mph speed limit in the left lane on a 3 lane highway. To avoid causing a pile up of cars or a deadly accident, we had to use the momentum of the speed we were going to try to safely drift across three lanes of congested traffic just to make it safely to the shoulder. We were then stuck on the side of the highway in the sun on an 80 degree day with a car with no power. I had to remove my two year old from the car so he didn't get heat exhaustion and stand on the side of the highway holding him in the little bit of shade we could find. The car then had to be towed back to my dealership over an hour away because it would not even turn on. The dealership was not able to replicate the issue the first time it happened, but did the software update that the manufacturer recommended. To my knowledge its only been inspected by the dealership. The only warning signs/messages/lights were the ones happening as the engine was failing/shutting down. There was no advanced warning. This care is less than two years old and its a leased vehicle from the dealership down repairs, I work from home there are less than 20k miles on I, this is not neglect on my part or over usage in anyway of the vehicle.

The Chevrolet Equinox ev emits an unusual and loud sound while in "drive" or "reverse" and stopped or at low speed. The sound has widely been described as "angelic" - it is a higher pitched sound which does not sound similar to any other vehicle or even a "white noise" sound. This sound is played both inside and outside the vehicle, but only up to a specific speed threshold. I believe that the unnatural tone and volume of this sound is not reminiscent of an approaching vehicle, limiting its utility as a safety feature for the blind or particularly children who are more likely to be attracted to the unusual sound if they do not recognize it as a vehicle. Moreover, the sound is played separately by a speaker inside this vehicle. This serves no useful safety purpose. It starts and stops abruptly as you move above and below the speed threshold, potentially distracting or disturbing the driver. Moreover, drivers who are seeking to avoid hearing this sound inside the vehicle or disturbing neighbors with the unnatural sound may be subconsciously learning to maintain a speed above the threshold (around 22 mph), even when it is unsafe to do so. I believe this vehicle should be recalled to shift to a more natural white noise sound, reduce the exterior volume, and restore the ability to disable the interior sound.

The navigation system and the one-pedal driving system started malfunctioning. The navigation system began displaying a different location during remote driving, causing it to send me down a street against traffic. This issue has never been resolved and continues unabated. Then, while on the highway, when I needed to slow down, the one-pedal driving system deactivated, causing me to almost collide with another vehicle. This has happened more than three times this month. Gm and Chevrolet just keep saying they'll call me back to resolve the issue, but they never do, and they refuse to fix it.

Notice the windshield was cracked after leaving a restaurant!.

On Friday March 20, 2026, we traded in a chevy Equinox to get a newer model which is the VIN number we listed in this complaint. Driving home from the dealership the vehicle went from drive to park on its own (driving at 65 miles/hr) and my husband had to immediately put the car physically back into drive. Once we finally got the vehicle to our house, I went out to check it, and the vehicle would not even start. Every single light came on yet it would not start up. We called on-star and they couldn't do anything and told us we'd have to take it to the dealership. We finally got it to start up again, but the check engine light never went off. The next day my husband was able to get it started and immediately took it back to the dealership it was bought from, which it was actually transferred to from another dealership within the state, but on the way to the dealership we bought it from the car went into park on its own 5 more times, very dangerous and unacceptable. Once the car made it to the dealership, they could not even get the vehicle to shut off once they pulled in into the service area. My husband luckily is a professional driver, but is this was someone not as familiar or calm, this could have been a horrible catastrophe.

Vehicle does not come to a complete stop. It moves forward about an inch after I stop and park. It's being going on since I got the car. I assumed it was normal until I drove another car and it didn't happen.

The car has a grinding that I am not sure where it is coming from, it maybe coming from the wheel and it also has a battery problem.

Driving down the road with my mom and my panoramic sunroof randomly exploded sending glass through the car. This was a very dangerous situation. Is the glass defective ? this should not happen and is a safety concern.

Can hardly see out windshield on sunny days.

My wife was leaving work. She pulled out onto the highway and while accelerating she heard a loud thumping noise under the car. When she stopped and looked under the car, the driveshaft was broke in half. The repair shop we took it to said that they couldn't find anything that would have caused that to happen except that the driveshaft was rusted about halfway through and probably got week and broke under the stress while accelerating. They also said that the metal used to make the driveshaft was almost very thin. He has seen muffler pipes that were thicker than the driveshaft.

I can be driving at speeds up to 40 -60mph. The car will just shut down on high way, putting not only myself but children at risk of a crash. The car will start reduced power engine, and the engine will start to stall and completely shut down. I have taken it to nick chevy in tarentum PA multiple times regarding this issue. They state software issue. But every so many months it does it again. Putting my life and children life in danger for just stopping on major highways.

The telematic control module drains the battery. I bought the car in February 14, 2026 and it was towed to the dealer on February 20. Today is March 17 and I have had no results. I opened a case with gm directly but I receive nothing but canned automatic emails. The dealer isn't taking my calls. Please help.

While driving, a burning odor developed followed by visible smoke entering the passenger cabin from the dashboard/hud area. We pulled the vehicle over and had it towed due to safety concerns. Dealer required dashboard disassembly to investigate potential electrical/fire condition but was unable to replicate the issue.

Started with a broken key, the security system passlock lll+ left me stranded in winter. I got it working temporarily after finding the other part of the key. Put it in ignition and then the other half to get it started but didn't always start. Apparently this is common on chevy vehicles.

See all problems of the 2007 Chevrolet Equinox 🔎.

The tcm went out with zero warning and I know that this is a huge problem known with many of the chevy Equinox and traverse. Recalls on my Equinox have not been updated since August of 2021. . . . That's a very long time with no updates.

Transfer case and front differential failure. No warning lights came on beforehand.

See all problems of the 2016 Chevrolet Equinox 🔎.

I would like to formally file a safety complaint regarding my Chevrolet vehicle and to express concern over Chevrolet’s handling of a known defect. On January 22, while driving to work in cold weather conditions, my vehicle experienced a sudden and dangerous malfunction. The engine unexpectedly revved to approximately 4,500 rpm, the check engine light illuminated, and the dashboard displayed an “engine power reduced” message. Despite removing my foot from the accelerator, the vehicle did not slow down as expected. I was able to pull over to the side of the road and bring the vehicle to a stop. I immediately contacted my local Chevrolet service department and was advised to bring the vehicle in six days later, the following Friday. Due to the safety risk, we did not use the vehicle during this time out of concern for a potential accident. When the vehicle was inspected by the Chevrolet dealership, we were informed that Chevrolet had identified this issue as being related to cold weather operation and that a custom shield had been designed to address the problem. We were also told that Chevrolet vehicles were not adequately designed for cold weather conditions, which led to this failure. Despite this acknowledgment and the fact that Chevrolet has engineered a corrective part, we were informed that the repair—costing approximately $1,600—is not covered under our extended warranty, as the shield was not installed on the vehicle at the time of purchase. The vehicle remains unsafe to drive. When accelerating, engine rpms surge from approximately 2,500 to 4,000 rpm, and the vehicle can suddenly decelerate, creating a serious risk of rear-end collisions if a following driver is forced to brake abruptly. This issue represents a significant safety hazard. Chevrolet has acknowledged the defect by creating a corrective part, yet is declining to cover the repair cost, leaving the responsibility with the customer for a known design issue. Please let me know my next step.

The infotainment system failed, and so did onstar. The radio screen is blank and will not. Respond or turn on. There is no sound, the usb charger is not operational and onstar is not working.

See all problems of the 2022 Chevrolet Equinox 🔎.

Vehicle lacked power to accelerate. Took vehicle to christian brothers automotive where it was diagnosed with a bad transmission, christian brothers replaced the transmission.

While driving earlier in the day, the car choked twice at different times but continued normally. Later in the evening, I left my carport and while driving down the street the check engine light came on and the car choked again like it wanted to cut off but didn’t. I immediately turned around and went home. Not sure what’s going on. I checked my car manual and it says it might have something to do with the fuel system. I don’t know what steps to take next.

See all problems of the 2021 Chevrolet Equinox 🔎.

Onstar module failure. This did not trigger any type of notification. I had to make several phone calls to onstar to determine I would need to schedule a service appointment for a technician to look at the vehicle. After inspection it was noted that the onstar module is not working and will need to be replaced. Upon ordering the part I was informed it is on backorder with no delivery time noted. If I were to get into a crash onstar would not have triggered a call to first responders for my safety - which is a service that I pay for. No warning lights appeared and the the onstar button still shows "green" as in active service.

In the Equinox lt, VIN [xxx] , the telemetry module has an issue per the dealership. The vehicle loses power due to the telemetry module issue. The part is on order and as of January 16, 2026. It will take 4 to 6 weeks to arrive. In the mean time I have had to call roadside assistance twice in two weeks, and the vehicle has been jumped 3 times in the past two weeks. However, the vehicle has been to the dealership 4 times. Once prior to the diagnosis, and three times since the diagnosis. The vehicle has approximately 16, 600 miles, and is driven to and from work. The telemetry module is the cause of the over all issue, per the dealership. The battery continues to go dead on vehicle [xxx] , 2025 Chevrolet Equinox. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).