Equipment Problems of Chevrolet Equinox - part 1

There is corrosion and rust that is underneith my car! this is a very poor constuction of chevy! this should never happen as long as the car is driving. When this corrosion happened there are a brake cable that is dangling under my car which is going on because of the rust and corrision underneith my car! I want answers and chevy to do something about fixing the hanging brake cable under my car! I don't want any risks of saftey because of chevy's very poor designing of my Equinox! I am not the only owner complaining about the structure of this car! I will take legal action!.

See all problems of the 2013 Chevrolet Equinox 🔎.

Travelling on a highway with 70 mph posted speed limit, the vehicle dashboard signaled the check engine light and a variety of warnings that "power reduction measure" was enabled and to "service brake assist. " at the next available exit, I was able to exit from the highway and go to a gas station, where upon pulling next to a pump the brake pedal became extremely hard and nonresponsive, resulting in poor braking, nearly striking the car in front of me, even at a very low speed. Upon a quick internet search, it appeared that other vehicles were having the same issue, and it was recommended not to drive, as well as information referring to an ongoing class action lawsuit. A tow was called and brought to the nearest Chevrolet service center (nels gunderson Chevrolet), where they confirmed the brake booster vacuum pump failed (exploded) and sent shrapnel into the camshaft, noting that both would need to be replaced, which is the exact same repair that other vehicles similar to this one are having or have had.

See all problems of the 2018 Chevrolet Equinox 🔎.

The back window shattered in my driveway after getting in car to go to work. Happened when shut the door.

See all problems of the 2023 Chevrolet Equinox 🔎.

The vehicle cannot be shifted into neutral if the vehicle runs out of gas. There is no way to shift to neutral and roll it to the side of the road. The vehicle ran out of gas on the interstate, automatically braked and could not be moved out of the middle of the interstate. To make matters worse, this was in a construction zone.

Pulling into our parking lot of apartments. After picking car up from dealership for a different problem. The “service high voltage” light came on. Turned car off restarted. Same issue.

See all problems of the 2025 Chevrolet Equinox 🔎.

Sometimes when I am backing up, the breaks will slam on. Back in 2025 first I noticed, but thought it was human error, just wasn’t sure. After it happened more than a couple of times in 2026, I realized it wasn’t me and must the safety warning system? I googled after it happened this month and (phantom breaking) popped up for the chevy Equinox. I have an appt. With Chevrolet to check it out in 2 weeks. Scary when it happens. I’ve only noticed it so far when backing up. If it were to happen other than in a parking lot, that could be dangerous, especially if I am going faster.

The engine failed while driving on the highway on two separate occasions due a fuel pump issue. The first time it happened, it was just reduced power (could only drive maybe 40 miles an hour). I brought it to the dealership and they said that general motors told them it needs a software update which they completed. However the second time it happened (4 months later) it was full engine shutdown in the left lane on a 65mph highway with my family (including my toddler) in the car. The first time it happened we were able to make it home by driving with the hazard lights on very slowly. But the second time we were doing the 65 mph speed limit in the left lane on a 3 lane highway. To avoid causing a pile up of cars or a deadly accident, we had to use the momentum of the speed we were going to try to safely drift across three lanes of congested traffic just to make it safely to the shoulder. We were then stuck on the side of the highway in the sun on an 80 degree day with a car with no power. I had to remove my two year old from the car so he didn't get heat exhaustion and stand on the side of the highway holding him in the little bit of shade we could find. The car then had to be towed back to my dealership over an hour away because it would not even turn on. The dealership was not able to replicate the issue the first time it happened, but did the software update that the manufacturer recommended. To my knowledge its only been inspected by the dealership. The only warning signs/messages/lights were the ones happening as the engine was failing/shutting down. There was no advanced warning. This care is less than two years old and its a leased vehicle from the dealership down repairs, I work from home there are less than 20k miles on I, this is not neglect on my part or over usage in anyway of the vehicle.

See all problems of the 2024 Chevrolet Equinox 🔎.

The Chevrolet Equinox ev emits an unusual and loud sound while in "drive" or "reverse" and stopped or at low speed. The sound has widely been described as "angelic" - it is a higher pitched sound which does not sound similar to any other vehicle or even a "white noise" sound. This sound is played both inside and outside the vehicle, but only up to a specific speed threshold. I believe that the unnatural tone and volume of this sound is not reminiscent of an approaching vehicle, limiting its utility as a safety feature for the blind or particularly children who are more likely to be attracted to the unusual sound if they do not recognize it as a vehicle. Moreover, the sound is played separately by a speaker inside this vehicle. This serves no useful safety purpose. It starts and stops abruptly as you move above and below the speed threshold, potentially distracting or disturbing the driver. Moreover, drivers who are seeking to avoid hearing this sound inside the vehicle or disturbing neighbors with the unnatural sound may be subconsciously learning to maintain a speed above the threshold (around 22 mph), even when it is unsafe to do so. I believe this vehicle should be recalled to shift to a more natural white noise sound, reduce the exterior volume, and restore the ability to disable the interior sound.

The navigation system and the one-pedal driving system started malfunctioning. The navigation system began displaying a different location during remote driving, causing it to send me down a street against traffic. This issue has never been resolved and continues unabated. Then, while on the highway, when I needed to slow down, the one-pedal driving system deactivated, causing me to almost collide with another vehicle. This has happened more than three times this month. Gm and Chevrolet just keep saying they'll call me back to resolve the issue, but they never do, and they refuse to fix it.

Notice the windshield was cracked after leaving a restaurant!.

On Friday March 20, 2026, we traded in a chevy Equinox to get a newer model which is the VIN number we listed in this complaint. Driving home from the dealership the vehicle went from drive to park on its own (driving at 65 miles/hr) and my husband had to immediately put the car physically back into drive. Once we finally got the vehicle to our house, I went out to check it, and the vehicle would not even start. Every single light came on yet it would not start up. We called on-star and they couldn't do anything and told us we'd have to take it to the dealership. We finally got it to start up again, but the check engine light never went off. The next day my husband was able to get it started and immediately took it back to the dealership it was bought from, which it was actually transferred to from another dealership within the state, but on the way to the dealership we bought it from the car went into park on its own 5 more times, very dangerous and unacceptable. Once the car made it to the dealership, they could not even get the vehicle to shut off once they pulled in into the service area. My husband luckily is a professional driver, but is this was someone not as familiar or calm, this could have been a horrible catastrophe.

Vehicle does not come to a complete stop. It moves forward about an inch after I stop and park. It's being going on since I got the car. I assumed it was normal until I drove another car and it didn't happen.

The car has a grinding that I am not sure where it is coming from, it maybe coming from the wheel and it also has a battery problem.

See all problems of the 2020 Chevrolet Equinox 🔎.

Driving down the road with my mom and my panoramic sunroof randomly exploded sending glass through the car. This was a very dangerous situation. Is the glass defective ? this should not happen and is a safety concern.

Can hardly see out windshield on sunny days.

My wife was leaving work. She pulled out onto the highway and while accelerating she heard a loud thumping noise under the car. When she stopped and looked under the car, the driveshaft was broke in half. The repair shop we took it to said that they couldn't find anything that would have caused that to happen except that the driveshaft was rusted about halfway through and probably got week and broke under the stress while accelerating. They also said that the metal used to make the driveshaft was almost very thin. He has seen muffler pipes that were thicker than the driveshaft.

I can be driving at speeds up to 40 -60mph. The car will just shut down on high way, putting not only myself but children at risk of a crash. The car will start reduced power engine, and the engine will start to stall and completely shut down. I have taken it to nick chevy in tarentum PA multiple times regarding this issue. They state software issue. But every so many months it does it again. Putting my life and children life in danger for just stopping on major highways.

The telematic control module drains the battery. I bought the car in February 14, 2026 and it was towed to the dealer on February 20. Today is March 17 and I have had no results. I opened a case with gm directly but I receive nothing but canned automatic emails. The dealer isn't taking my calls. Please help.

While driving, a burning odor developed followed by visible smoke entering the passenger cabin from the dashboard/hud area. We pulled the vehicle over and had it towed due to safety concerns. Dealer required dashboard disassembly to investigate potential electrical/fire condition but was unable to replicate the issue.

The tcm went out with zero warning and I know that this is a huge problem known with many of the chevy Equinox and traverse. Recalls on my Equinox have not been updated since August of 2021. . . . That's a very long time with no updates.

Transfer case and front differential failure. No warning lights came on beforehand.

See all problems of the 2016 Chevrolet Equinox 🔎.

I would like to formally file a safety complaint regarding my Chevrolet vehicle and to express concern over Chevrolet’s handling of a known defect. On January 22, while driving to work in cold weather conditions, my vehicle experienced a sudden and dangerous malfunction. The engine unexpectedly revved to approximately 4,500 rpm, the check engine light illuminated, and the dashboard displayed an “engine power reduced” message. Despite removing my foot from the accelerator, the vehicle did not slow down as expected. I was able to pull over to the side of the road and bring the vehicle to a stop. I immediately contacted my local Chevrolet service department and was advised to bring the vehicle in six days later, the following Friday. Due to the safety risk, we did not use the vehicle during this time out of concern for a potential accident. When the vehicle was inspected by the Chevrolet dealership, we were informed that Chevrolet had identified this issue as being related to cold weather operation and that a custom shield had been designed to address the problem. We were also told that Chevrolet vehicles were not adequately designed for cold weather conditions, which led to this failure. Despite this acknowledgment and the fact that Chevrolet has engineered a corrective part, we were informed that the repair—costing approximately $1,600—is not covered under our extended warranty, as the shield was not installed on the vehicle at the time of purchase. The vehicle remains unsafe to drive. When accelerating, engine rpms surge from approximately 2,500 to 4,000 rpm, and the vehicle can suddenly decelerate, creating a serious risk of rear-end collisions if a following driver is forced to brake abruptly. This issue represents a significant safety hazard. Chevrolet has acknowledged the defect by creating a corrective part, yet is declining to cover the repair cost, leaving the responsibility with the customer for a known design issue. Please let me know my next step.

The infotainment system failed, and so did onstar. The radio screen is blank and will not. Respond or turn on. There is no sound, the usb charger is not operational and onstar is not working.

See all problems of the 2022 Chevrolet Equinox 🔎.

Vehicle lacked power to accelerate. Took vehicle to christian brothers automotive where it was diagnosed with a bad transmission, christian brothers replaced the transmission.

While driving earlier in the day, the car choked twice at different times but continued normally. Later in the evening, I left my carport and while driving down the street the check engine light came on and the car choked again like it wanted to cut off but didn’t. I immediately turned around and went home. Not sure what’s going on. I checked my car manual and it says it might have something to do with the fuel system. I don’t know what steps to take next.

See all problems of the 2021 Chevrolet Equinox 🔎.

Onstar module failure. This did not trigger any type of notification. I had to make several phone calls to onstar to determine I would need to schedule a service appointment for a technician to look at the vehicle. After inspection it was noted that the onstar module is not working and will need to be replaced. Upon ordering the part I was informed it is on backorder with no delivery time noted. If I were to get into a crash onstar would not have triggered a call to first responders for my safety - which is a service that I pay for. No warning lights appeared and the the onstar button still shows "green" as in active service.

In the Equinox lt, VIN [xxx] , the telemetry module has an issue per the dealership. The vehicle loses power due to the telemetry module issue. The part is on order and as of January 16, 2026. It will take 4 to 6 weeks to arrive. In the mean time I have had to call roadside assistance twice in two weeks, and the vehicle has been jumped 3 times in the past two weeks. However, the vehicle has been to the dealership 4 times. Once prior to the diagnosis, and three times since the diagnosis. The vehicle has approximately 16, 600 miles, and is driven to and from work. The telemetry module is the cause of the over all issue, per the dealership. The battery continues to go dead on vehicle [xxx] , 2025 Chevrolet Equinox. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I slowly put my foot on the brake and suddenly heard a noise under the vehicle. It sounded like loud grinding. As pulled forward I looked in the rear view mirror and didn't see anything in the road that may have fallen out from under my vehicle. When I pushed on the gas I was suddenly accelerating forward very quickly without my control. This was maybe one or two seconds after I heard the noise. I hit the brakes and nothing happened. My only choice was to hit the back end of the other vehicle as there were pedestrians on either side. The vehicle was continuing to accelerate even after I tried to put it in park. I was worried if the car in front of me moved, that I would keep going. I even pressed the emergency brake button twice and nothing worked. Nothing was working at all. I called the police. They told me to try turning off the car. I pressed the button to turn the car off, but it took several pushes to work. I could hear that the rpms lowered extremely slowly. Once the police came they didn't see anything in the road at all. Vehicle was moved to a body shop and when they turned on the car it immediately started revving really loudly again.

Just after thanksgiving, my vehicle displayed a “service emergency calling” message. I brought it to the dealership and they documented the concern, referencing gm bulletin pip6077b, but no repairs were performed. On December 30th, while parking, I shifted into reverse and the vehicle would not reverse and instead moved forward. A “service transmission” warning appeared and the vehicle was towed. The dealer cleared the codes and released the vehicle without performing any diagnostics. About two weeks later, when starting the vehicle after work, several warnings appeared, including “service safety restraint system,” “forward collision system unavailable,” and a rear-seat alert despite no passengers. While driving, lane keep assist, lane departure warning, and blind zone steering assist were not functioning. The next morning, the vehicle suffered a complete electrical failure. It would not start, the screens stayed off, and the doors would not lock or unlock. The vehicle was towed again. The dealer replaced the battery, claimed it had simply died, and attempted to return the vehicle to me. I refused because none of the prior warnings were diagnosed, and I was told the codes “erase when the battery is changed. ” after I demanded full electrical and transmission diagnostics, including a parasitic draw test, the dealership informed me the vehicle was unsafe to drive. They stated the onstar/telematics module was draining the battery and the replacement part was backordered with no estimated arrival date. I was told multiple customers are waiting for the same part, which means this is not an isolated event and needs way more attention than it's being given. This defect results in loss of essential safety systems and complete vehicle shutdown, creating a significant safety risk.

After hitting a deer, the body shop fixed the damage to the front part of the vehicle. They realized the battery kept being drained even after purchasing a new one. It’s now at a dealership and they are staying it needs a new onstar module, not sure when it will come in either. I’m paying for a rent car that I can’t afford to pay for anymore. I wanted them to just do away with the onstar but they said it’s not possible.

Within the past two months, I have experienced multiple significant mechanical failures that raise serious concerns about the reliability and safety of this vehicle. First, the air conditioning compressor failed at approximately 55,000 miles. This was an unexpected and costly repair for a vehicle that is only two years old and has been properly maintained. Shortly thereafter, the fuel pump failed. I became aware there was a recall related to the fuel system; however, when the dealership ran my VIN, it did not populate under the recall campaign. Despite this, the component still failed. Now, I am experiencing continued stalling and drivability issues, particularly when coming to a stop or when the automatic start/stop system engages at traffic lights. Based on the symptoms, I believe the secondary fuel pump may also be malfunctioning. A vehicle stalling in traffic creates a clear safety hazard. I rely on this vehicle daily, and repeated fuel system failures at this mileage are unacceptable. I am requesting the following: a full diagnostic review of the fuel system under manufacturer oversight consideration for coverage or reimbursement of recent repairs investigation into whether my vehicle should have been included in the applicable recall assurance that this vehicle is safe to operate I have maintained this vehicle appropriately and did not expect major component failures at 55,000 miles. I am extremely concerned about both reliability and safety moving forward. Please advise on next steps and how Chevrolet intends to address this matter.

On star module failure with severe backorder on parts.

The onstar telematics module has stopped functioning. That means I am not receiving any systems updates, cannot use onstar, and cannot use the my Chevrolet app for remote start or remote unlock. I took it to the dealer 2 weeks ago and they said the telematics module is backordered. They did do a number of system updates. After those updates my adaptive cruise control has completely stopped working. When I called about that, the service department said that one module could have caused the other module to fail and that they won’t try to look at my cruise control until after they can replace the telematics. There is currently no eta to receive the part.

My vehicle has had recurring interior water intrusion and related safety concerns. The most serious symptom was interior window fogging on the inside of the vehicle for multiple days during or following rainy, snowy, and cold conditions, which significantly reduced visibility while driving and made it difficult to see out of the windshield and side windows. To clear the fogging quickly, I have had to turn off the heated seats and defrosters and open the windows; otherwise, I have needed to pull over and wait until I could safely see through the windshield again. A strong mildew odor would also develop and could last for days after rain. Sometimes the seats felt damp and the odor became worse when the heated seats were turned on. The first repair visit for this issue was January 13 to 19, 2026 and during that visit, the dealer was unable to recreate the issue. The problem continued, and after my navigation/infotainment screen began having issues, I returned the vehicle to the dealer again on March 7, 2026. I was then informed there was water intrusion and water-damaged carpeting, and I was told there was a known issue involving a faulty or broken seal on this model and there was a recall, but I have not been able to confirm that recall by VIN online. It remains unclear whether the leak is the full cause of the repeated interior fogging condition. In addition to the water intrusion issue, the vehicle has also had other electrical and safety-related concerns, including the infotainment screen turning white for weeks, abnormal turn-signal behavior after completing turns, lane-assist steering irregularities that pulled the vehicle toward the lane line, and braking irregularities, including the brakes locking up while backing into a parking space or during slow stop-and-go traffic. It is currently unknown whether moisture intrusion contributed to any of these other issues. My vehicle is still with the dealer for repairs until around April 15.

While driving my 2015 Chevrolet Equinox (2. 4l ecotec) in active traffic, the vehicle suffered a sudden, catastrophic loss of oil pressure with no prior warning, displaying a 'stop vehicle' message. The sudden loss of engine power created an immediate collision risk. Independent diagnosis confirmed the engine lost all oil. This is a known defect (gm special coverage #14882) where a frozen/clogged pcv orifice causes excessive crankcase pressure, blowing out seals (like the rear main seal and vvt solenoids) and dumping the oil. I called gm, who told me I needed the vehicle to be towed to a local dealership (white allen Chevrolet) refused to perform the gm-mandated manometer vacuum test to confirm the pcv defect, attempting to conceal the root cause of the engine failure. This is the only test I asked them to perform, and I provide my gm case number and the tps number. This known pcv design flaw creates a sudden, highly dangerous stalling condition at highway speeds. It had been very cold in dayton for over a week, something known to cause this problem.

See all problems of the 2015 Chevrolet Equinox 🔎.