Equipment Problems of Chevrolet Equinox - part 2

What component or system failed or malfunctioned, and is it available for inspection upon request? the air conditioning (ac) condensate drain system is either blocked, misrouted, or improperly sealed, causing ac condensation to pool and leak into the front passenger-side footwell through the factory floor sealant. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? the continuous leak has caused significant mold growth on the interior insulation behind the passenger footwell, creating a potential health hazard for occupants, especially those with respiratory conditions or allergies. Prolonged exposure to mold inside a sealed cabin environment poses a serious risk to occupant health. Has the problem been reproduced or confirmed by a dealer or independent service center? the vehicle was brought to a dealership for this issue, but the problem persists. I later reproduced the issue myself by running the ac for 30 seconds, after which water visibly seeped through the floor seam. Mold growth was also confirmed behind the interior trim. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? the dealership previously inspected the vehicle but failed to resolve the issue. No other parties (e. G. , manufacturer representatives, police, or insurance) have inspected the vehicle at this time. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? there were no warning lights or messages. The only symptoms were damp carpet in the front passenger footwell and a persistent musty odor, which appeared prior to discovering the mold and leak source.

See all problems of the 2025 Chevrolet Equinox 🔎.

Parabrisas agrietado , puerta no coinside, air bag. .

See all problems of the 2017 Chevrolet Equinox 🔎.

Discovered water underneath passenger footwell carpet, causing a musty and mildewy smell. Many reports of similar discoveries online prompted the initial search. Safety concern is mold growth and rust. Dealer was unable to replicate issue after two attempts (ran through car wash, hose over windshield, ran a/c for extended period, checked ac condensate drainage). Dealer dried up water and carpet and told owner to monitor. Owner pulled up carpet to do own investigation after the second failed attempt by the dealer. Confirmed dry before starting investigation on warm sunny day (no rain). Owner found leak in passenger footwell underneath black access plate that only appeared with a/c usage and during/after driving, not while car was stationary. Owner brought vehicle back to dealer. Dealer removed black access plate and confirmed leak was coming from a compromised body seam weld. Dealer repaired the failed body seam and no water intrusion has been seen by owner since repair was completed. Owner still has concerns about underlying cause of where water was coming from - theory is that condensation is forming on the the a/c lines and is pooling somewhere in the body then sloshing around while the car is moving, causing further potential for water related issues, including rust.

Telecommunications module is out. No timeline on parts. National issues. All safety features malfunction.

Stabili trak needs service every other month and I have had it done over 5 times and am back again getting it serviced. It’s scary especially when it affects the brakes and abs system.

See all problems of the 2015 Chevrolet Equinox 🔎.

I was following my usual routine with my young child. I unlocked the vehicle, secured him in his car seat, then placed my bag (containing the key fob) inside the vehicle. I then closed the door and walked to the driver’s side to enter the car—as I do daily. However, when I reached for the door, every door was locked—including the trunk—and the vehicle would not respond to any button pressing, handle pulling, or proximity unlocking. My child was locked inside the car on a 92-degree day with no way for me to gain access. I immediately called emergency services. Both police and fire arrived quickly, but due to the design of the locking system and the placement of the lock buttons, they were unable to use their unlocking tools. Ultimately, they had no choice but to shatter a window to rescue my child, who had been trapped for 25 minutes in extreme heat. This malfunction could have led to serious injury or worse. I’m extremely shaken and concerned that this happened at all—especially considering I had the key fob in the vehicle and never manually locked the doors.

See all problems of the 2019 Chevrolet Equinox 🔎.

My car won’t stay started as if the gas is not going through the engine. I was told it might be the fuel control module or fuel pump.

See all problems of the 2020 Chevrolet Equinox 🔎.

Test drove and bought the car on an overcast day. Next day is bright and sunny - the dashboard glares like a mother. What moron designed this picasso? did gm r&d even drive the car? the safety hazard is you can’t see the road through the dashboard glare. I’d say that puts myself and others at risk. Should’ve known not to buy american.

The 1st time my 2022 Equinox broke down was July 1st 2025 approximately 3+ miles from my house turned left at intersection (stop sign) approximately 50 yards. All sudden engine lost power (engine was still running) till it stopped running. (at that time I was thinking it ran out of gas. I know I had plenty of gas). No advance warning. No idiot lights came on, not even the check engine either. I was driving approximately 35-40 mph. No power steering. I got the car off the road about one foot. So, I called a tow truck & I waited approximately 45 minutes. Was towed the nearest gm dealership & that costed $144. 00. On July 9 2025 I got my car back. The service manager (person) told me the fuel pump control module shorted out. The 2nd time my 2022 Equinox lt broke down was on August 23 2025 pulled out of garage than engine started idling rough then it stopped running. I tried to start it again was very hard to start. I drove it approximately 50 feet & the engine stopped running again. I got it to start & back it off the street & in to garage. Waited till 8/25/2025 baby it to Buick/GMC dealership. Too many problems with car. Ac stopped working. Told cylinders bad. Needs new engine. Still in the shop as of November 17 2025. I have GMC customer service involved in this since July 1 2025. GMC hasn't reimburse me the $144. 00 for towing charge.

See all problems of the 2022 Chevrolet Equinox 🔎.

The glare on the windshield and side mirrors from the dashboard/vents is unsafe. When driving during the day, I’m unable to clearly see out of windshield and side mirrors, views heavily obstructed by the glare off the interior surfaces of my car. Tinting the windows hasn’t helped the situation at all. Driving with the windows down, helps with the wide mirrors but the windshield glare is so fucked. I wouldn’t have bought this damn car if I test drive it during the day. How does this pass inspection? these cars shouldn’t be on the road in their current state.

Nhtsa safety complaint (loss of emergency connectivity) subject: 2025 Chevrolet Equinox ev — onstar/telematics failure disables emergency services & automatic crash response; part on national backorder VIN: [xxx] make/model/year: Chevrolet Equinox ev, 2025, rs trim mileage at first occurrence: 4000 date problem first occurred: [xxx] frequency: continuous (services remain unavailable) injuries/crashes: none to date component(s) affected: electrical system — telematics/communication (onstar); emergency calling/sos; crash notification (acr). Description of the safety defect: the vehicle’s onstar/connected services display “services unavailable. ” the dealer diagnosed a failed telematics module. Replacement is on national backorder with no estimated timeframe. While in this condition, emergency services and automatic crash response are disabled—the sos button does not connect, and the vehicle will not automatically contact onstar after a crash. Parts availability (scope/delay): my dealership and multiple gm/Chevrolet and onstar owner forums indicate 3+ month waits for the telematics module with no eta, leaving vehicles without emergency connectivity for extended periods. What has been done so far: dealer confirmed module failure and opened a parts order; advised no eta due to national backorder. Manufacturer has not provided an interim fix or loaner vehicle. Issue remains unresolved as of Aug 11, 2025. Why this is a safety concern: loss of emergency calling and crash notification defeats safety features marketed as critical for post-crash response. Owners cannot rely on the vehicle to summon help after a collision or medical emergency. Requested NHTSA action : track this failure and parts unavailability, assess scope, and determine whether a safety investigation or recall is warranted. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

2025 chevy Equinox - beginning of July, I got back to my car at the airport and it would not turn on. Nothing happened and I had to call onstar with my cell phone. A tow truck was sent and my 2025 Equinox (which I bought end of oct 2024) with only 8000 miles, was towed to chevy dealership. The next day the dealership said it was a faulty battery and they replaced it. I went to pick up my car and then a couple weeks later I tried to autostart my car and it did not respond. I called onstar from my phone to talk with them and then they asked me to go to my car and push the button. It was green however it was not responding. I was told to take it into the dealership and tell them I am having an onstar issue and it wasn't responding. I took my car 3 weeks ago (Aug 11th) sat for 4 hours waiting on my car only to be told that they were not able to fix it. That my entire onstar system needs to be replaced. They said they ordered it but that it was back ordered and do not know when it will be in. And to call in 2 weeks to see if there were any changes. I called 3 weeks later and still they had nothing new to tell me except that they don't know anything. From reading online I see that this onstar module issue had contributed to other issues with the car. I knew that there was an issue that triggered the battery to completely die. And with all the other people that have said they have had issues , it is very apparent that this caused my battery to die. Now I am still paying for onstar but not able to use it. I am obviously paying my payment on my car without being able to use all functions of the car. I am at a total loss on what to do next.

My vehicle has been completely shutting off without warnings on me on major freeways , highways , roadways, other motorists gives my car a jump each time. This is a serious safety hazard for me & other motorists.

See all problems of the 2021 Chevrolet Equinox 🔎.

Telematic module system is malfunctions with a nationwide recall on the part. Chevy representatives have no date for when the part will be in. The computer system in the car is not working. I can't reach onstar the internet I pay for doesn't work. My car has been in the service department for a month this year for the same problem and it's out again. Engineers from chevy have worked on it as well. I need help with this situation. It's possible that the this failure could drain my battery causing it stop while driving. The service department and chevy customer service just keep apologizing with no real dates on when this part will be in.

The volume control in my vehicle will randomly change volume, up to and including full volume. This has almost caused a few crashes because it is very startling and the only way to lower the volume is to use the steering wheel controls (the volume knob does not accept input when this happens - it has a mind of its own). It is relatively simple to fight the volume when going straight, but it is very hard to do when it happens while trying to maneuver while the wheel is not centered as the controls are not accessible. While always annoying, it is very dangerous when trying to make such a maneuver and losing all concentration by blaring radio or attempting to move my hands on the wheel mid turn. This was a problem from the first day we bought the car and it was noted that my local dealer could fix it under warranty (I purchased from an out of town dealer). That dealer told me that gm was refusing to fix anything, insisting that I wait six months to see if a seemingly unrelated software update fixes the issue. The manager at my dealership has been trying to get approval and did get approval to replace a part in attempt to fix it. That did not work and they are now refusing to replace the other part that has fixed a similar issue for others. I believe they replaced the module that processes the sensor information, but are refusing to replace the sensor (volume wheel) itself. This car would have been crashed by many other drivers who could not cope with such in-vehicle distraction - this includes my daughter who refuses to drive the vehicle and really doesn't like riding in it. Gm needs to fix this ASAP for myself and any other experiencing the issue. I do have videos of the behavior available, but can not attach them here because they are not accepted. It has been over 2 months since the dealer initially looked at the issue and the warranty repair was denied.

I was driving my vehicle and went to make a left turn out of a parking lot into traffic and my engine shut off and my car rolled into traffic and the check engine light turned on. All of the other functions in the car stayed on I. E. Radio, air and all the lights. I had to have the car towed to a mechanic the mechanic was unable to diagnose my car so it was then brought to a chevy dealership. The dealership stated my car worked fine with no issues and tried to return the vehicle back to me I insisted they keep testing the vehicle. They drove the vehicle around the parking lot again in circles and the cars engine shut off and is unable to be turned back on. Gm and chevy are stating they have no idea why this is happening. I am very concerned about this considering they tried to return the vehicle to me stating their were no issues and ignoring my concerns at first, I had to insist that they keep checking the vehicle and now it will not even turn on.

No component failures at this time. My dealer stated that the continued on/off of my check engine light is that of a " gm engineering flaw/ issue" without any remedy at this time. I have been advised to continue to drive the vehicle with check engine light on as no remedy is available at this time. The flaw was disclosed by gm in 4/2025, bought my vehicle in 6/25 - no remedy as of 12/12/2025 - this is more of an fyi than formal complaint.

Recently noticed that windshield wipers were not operating properly especially in heavy downpours. Difficult to see. Garage noticed that wipers were not operating correctly due to a flaw in the windshield wiper motor. There was a recall on earlier chevy Equinox windshield wiper motor on the 2015 model. I’m wondering if they ever corrected that problem for later models or is it possible that they are still using a defective motor. Was confirmed by mechanic. Wipers will not operate properly and is definitely a hazard.

When bluetooth is on takes the radio out every a couple minutes and you have to keep switching it back and fourth or turn off the bluetooth to keep the radio playing or music playing.

I have a crack in the manifold leading to an exhaust leak. This is apparently a very, very common and known issue with the Equinox but there's no recall on the 2013 model. Sounds like there should be.

See all problems of the 2013 Chevrolet Equinox 🔎.

Electrically, the time will not stay set at the correct time. Nor will the date. Other issue is there will be a loud roaring sound when driving. This happens frequently, there are no codes that pop up. No, one is sure what the loud roaring is.

Air conditioner stops working intermittently.

I recently purchased this vehicle. The dash has a horrible reflection in the windshield creating some visibility issues the it is daytime especially in direct sunlight. I am worried that this hindered vision is going put drivers, pedestrians and animals at an increased risk of accidents. This is a known problem among the Equinox ev community, but I was unaware at the time of purchase.

When I was driving down the street, I noticed smoke coming from the hood then flames . I parked off to the side of the road and open the door and took off running away from the vehicle. Loosing everything clothes, phones , jewelry important documents. I paid off the vehicle. Was happy that for once in my life I did something good until that happen so please help on what to do . I know I didn't pay off the SUV for nothing.

Electronics on car entirely go out including: headlights, turn signals, hazard lights, airbags, electronic braking, traction control, tire pressure monitor, fuel gage measurement, speedometer, odometer, temperature gage and all advanced driver assistance systems. The vehicle has been to the dealership on 4 separate occasions from may 16th - June 27th 2025 various inspections and repairs have been confirmed and completed by dealership: empire Chevrolet of hicksville located at 236 south broadway, hicksville, n. Y. 11801. After driving for about 1 day the problems persist. The car is being brought back to the dealer tomorrow 6/28/25 for a fourth service call for the same issue. Driver and passenger safety is at risk due to lack of headlights, turn signals, hazard lights, airbags, electronic braking and speedometer etc. . . Warning lights appear simultaneously with electronics malfunction.

See all problems of the 2024 Chevrolet Equinox 🔎.

I was driving one day and my radio shut off, screen black and no sound. Came back on like it rebooted. Worked fine. The next day it did the same thing but only the screen went out but for longer this time. I work at a collision center and used our scanner to see what the problem might have been. It was giving a bunch of codes for radio and onstar. The next day it was perfectly fine. So I scanned it again just to see if the codes were still there. They weren't, but instead had 2 codes for brake control module in my engine and my transmission. My fan in the front has also been making slowing down and speeding up randomly.

Twice my vehicle has stopped working where the shift to park messaging comes up and the car will not turn on or off. The vecle displays sec, low fuel, and park to shift messaging. The p for park to shift with the wrench underneath it appears. This issue happened once while I was in park and tried turning on my car and the other while I was in drive at a light.

My onstar module and telematics is not working and chevy/gm is trying to refuse to fix it and claim it's due to not having the onstar internet plan. If that was the case it would never work, yet it works some days then other days it shows me in another city. My google assistance will show not connected when google maps doesn't work. I've only had this car since April 2025. This needs to become a recall. Gm can't keep doing this to their customers.

Backup camera not working and the display on dash shows triangle and a camera crossed out. Dealer has been advised 1 month ago. The camera is supposed to be on backorder.

Due to the large windshield and the dashboard design, the glare caused by sunlight reflecting off the dashboard onto the windshield is unbearable to the point where I've had to pull over. This is a huge problem and will lead to severe accidents.

The glare from the dashboard is incredibly bad during the day. The entire front of the dash is reflected in the windshield to an intensity I’ve never experienced in a vehicle before. It is a major safety hazard the way it comes from the factory. Many people online are reporting the same issue.

Three times now my gas pedal has stuck down to the floor and had unsafe speeds reaching 95mph this is unsafe for us and others on the road wrote gm several times now with no help from them this needs to be checked out for everyone out there how many wrecks and rear end collision happened because of this acceleration issue mine seem to happen when you take it off cruise control and then accelerate the gas pedal but he dealerships can't find an answer I am asking for your help before someone get killed because no one wants to take action.

See all problems of the 2011 Chevrolet Equinox 🔎.

When using the factory-installed wireless charging pad, my phone becomes extremely hot within minutes of charging. The heat builds quickly, to the point that the phone must be removed immediately to prevent potential damages or safety risks. This has happened consistently, and I have not removed the phone case because I should not have to- the charging pad is designed and advertised to work safely under normal use conditions, which includes phones in standard protective cases. Regardless, the level of heat generated is excessive and concerning. This issue raises serious safety and design concerns, including the potential for battery damage, device malfunction, or even fire risk.

I have a leak somewhere inside the car. Every time it rains I have water under the cargo area, that I have to vacuum water out. ( where the spare tire is) I don't know where its coming in at. I don't feel like vehicles that cost as much as they do should have major problems like this and now because of this my moon roof no longer works. Thank you for your time.

I had purchased a brand new 2022 chevy Equinox from a local dealer in July 2022. Since then, my car had to be towed twice for the infamous shift to park issue. Both times, I was left without a car for over a week. When the shift to park issue happens, the car cannot be turned off. Both times this issue happened, the dealership had to unplug the battery because they could not get the car to shut off. Both times, the dealerships refused to fix the problem despite the car being under warranty. This most recently happened on 3/12/25. The car was towed to the courtesy chevy dealership in san diego. There were two service representatives looking at the car when I dropped it off. They both could not figure how to get the car to turn off, so they proceeded to remove the battery. After a long wait of many days (despite the dealership promising to have an answer in 2 days), they told me they could not find anything wrong with the car. I was told since they could not replicate the issue, they could not do anything about it. This is a big problem for a few reasons: 1. ) this shift to park issue is very well known for gm models. There were even multiple service bulletins instructing gm dealerships on how to fix the issue. I brought this up with the service team and the representative noted that this fix was probably what the car needed, but could not be done because the problem was not replicated in the dealership. 2. ) the shift to park issue cannot be manually replicated. The service team is aware of this, but kept using this excuse. The two service representatives saw the issue themselves when the car was towed to their location. 3. ) the service team said they could not run any diagnostics on the check engine light because the battery was.