Dashboard Failed Problems of Chevrolet Impala - part 1

Chevrolet Impala owners have reported 50 problems related to dashboard failed (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chevrolet Impala based on all problems reported for the Impala.

1 Dashboard Failed problem of the 2014 Chevrolet Impala

Failure Date: 03/24/2021

The issue started out as a warning from the side detection system. In the past week, the issue escalated to all the warning lights on the dash coming on, and then all electronics going dead/dark. The turn signal indicators have no lights and no sound, the radio system is dead, the speedometer and gas gauge are dead. After sitting a few hours, it seemed that things "reset" to just the side detection warning. Most recently, all the electronics are acting strange. Pushing the button on the door handle to unlock it, does nothing to the door lock, however, the display screen shows "tire learning active". When attempting the start the car by pushing the start button, nothing happens. If I put the fob in the slot inside the armrest, it will eventually start, but again all display functions are dead as is the environmental controls (no blower - no defrost- no good on a cold rainy day). Again the signal indicators are dark and silent. The indicator light for the airbags is now illuminated as well. Gm had a short lived (and seemingly secret) extended warranty for the side detection system have this exact issue when water got into the sensors, but that expired nearly a year ago. As this issue makes the car unsafe to drive, it seems that it should be a full recall to address this safety concern.

See all problems of the 2014 Chevrolet Impala 🔎.

2 Dashboard Failed problem of the 2009 Chevrolet Impala

Failure Date: 04/21/2020

While driving oil pressure low stop engine comes on in my dic even though my oil is perfectly fine my rear turning signal is not flashing but is lit and working for everything else my temperature gauge shorts out at times even after I replaced the sensor passenger air bag off even with passenger inside NHTSA recall number 16v507 NHTSA recall number 14v355 I believe the true problem is the bcm the door actuators are faulty.

See all problems of the 2009 Chevrolet Impala 🔎.

3 Dashboard Failed problem of the 2015 Chevrolet Impala

Failure Date: 06/07/2019

My side detection system has failed and not working on my 2015 chevy Impala lt. My car nearly caught on fire twice now. White smoke was billowing from my taillights and before that my entire instrument cluster went dead. At first it said to have it serviced. Then my fob would no longer unlock my doors without manually using it, the same day my car would not start. I had all sorts of lights and warnings go off. My whole computer system went haywire thus not being able to start my car. After getting my car started, I did not have any gauges, lights,nothing. It was very dangerous driving.

See all problems of the 2015 Chevrolet Impala 🔎.

4 Dashboard Failed problem of the 2014 Chevrolet Impala

Failure Date: 03/18/2019

The side detection modules behind the rear tires are failing and causing all electronics to fail. This module goes bad and the traction control, abs, blindspot monitors, hvac, airbags, headlights and gauges all go out. This happens when when driving and is erratic in its behavior. It also makes the gas pedal hesitate and the car becomes a huge safety concern. It seems like it is a common problem due to poor placement.

5 Dashboard Failed problem of the 2014 Chevrolet Impala

Failure Date: 09/13/2018

Instrument panel and gauges went out on my car .

6 Dashboard Failed problem of the 2012 Chevrolet Impala

Failure Date: 04/01/2016

Driving 55 mph on the interstate noticed that I hadn't filled up in a while yet the fuel gauge still read "completely full". Filled up at gas station took 3/4 of a tank. Gauge has been alternating between full and completely empty for a month. Could have run out of gas at speed on interstate causing accident internet research has uncovered a few incidents like that. Chevy support is willing to waive the 50 dollar diagnostic fee but will not cover repairs. Local garage quoted 250 labor 160 part to replace fuel gauge sensor in the tank, but from online research past years have seen instrument cluster failures in fuel gauge, speedometer and engine temp. Car has 50800 miles on it is four years old and may require repairs 400-2k depending on which part is failure. Previous gm products have had class action lawsuits for similar issues. This is a safety issue as the gauge fails and the check engine light took 25 days to come on with the error code in the 460's that the sensor was bad. Currently driving vehicle with broken fuel gauge and submitting complaints talking with support to try to get them to cover repairs.

See all problems of the 2012 Chevrolet Impala 🔎.

7 Dashboard Failed problem of the 2010 Chevrolet Impala

Failure Date: 09/09/2014

The gauges on the dashboard fail during driving. The passenger airbags turn on and off during driving. The tire pressure monitoring and fuel gauge warning comes on during driving even though fuel and air are fine. Sometimes at 0mph the gauge will be stuck at prior speed. Gauges fail when passenger airbag turns off. Incidents occur seemingly only when a passenger is present, when passenger airbag is turned on.

See all problems of the 2010 Chevrolet Impala 🔎.

8 Dashboard Failed problem of the 2010 Chevrolet Impala

Failure Date: 08/28/2014

The gauges on the dashboard fail during driving. The passenger airbags turn on and off during driving. The tire pressure monitoring and fuel gauge warning comes on during driving even though fuel and air are fine. Sometimes at 0mph the gauge will be stuck at prior speed. Gauges fail when passenger airbag turns off. Incidents occur seemingly only when a passenger is present, when passenger airbag is turned on.

9 Dashboard Failed problem of the 2009 Chevrolet Impala

Failure Date: 02/10/2014

The entire dash board (speedometer area) will lose power and all the gauges will go out as if the car was turned off while driving. The radio will still work, I can't use the turn signal when this happens. The car would eventually go back to working on the dashboard for awhile and than repeat itself. The airbag light stay on saying I need to have it service, but when I went to a chevorlet dealer today it didn't read a diagnosis code so they couldn't do anything but reset, but that still didn't work.

10 Dashboard Failed problem of the 2003 Chevrolet Impala

Failure Date: 08/23/2013

When the weather is hot, the car will not start. Once started the electrical system throws multiple errors, from security, battery, service engine soon, abs light, seat belt light, and brakes. The radio is locked out and the ac fan runs but will not allow the ac compressor to function. Also the head lights flash and the complete dash board goes dead including all gauges, from the speedometer, fuel and temperature gauge. The warning bell continues to ring as the battery light comes on. This is a could cause a very dangerous situation with no head lights and no working gauges on the dash, and should for some reason the security system shuts the car down while driving, could cause a serious accident. Gm seem to be neglecting this issue, and even gm and their dealerships claim to know nothing about this. Yet in multiple Impala forums, this is the top issue with this vehicle. I would like to see something done about this before someone gets killed, and it is not fair for the consumer to pay thousands of dollars trying to chase this issue down. I just wish american car companies would stand behind their products, especially when the public's safety is in question.

See all problems of the 2003 Chevrolet Impala 🔎.

11 Dashboard Failed problem of the 2002 Chevrolet Impala

Failure Date: 12/05/2012

The contact owns a 2002 Chevrolet Impala. The contact stated that while parked the fuel gauge reading fluctuated from full to empty. The failure occurred intermittently. Additionally, the headlights would not illuminate when the contact turned the exterior switch to the on position. The contact also noticed the multifuntion window switch would not operate any of the windows when the exterior lighting was not operating. The vehicle was taken to the dealer for diagnostic testing. The technician stated the sending unit relay would have to be replaced to repair the fuel gauge failure. The multi function switch would have to be replaced the repair the electrical failure with the exterior lighting and windows. The vehicle was not repaired. The approximate failure mileage was 112,000.

See all problems of the 2002 Chevrolet Impala 🔎.

12 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 08/15/2012

The contact owns a 2004 Chevrolet Impala. The contact stated that while driving 55 mph, the speedometer and fuel gauges both failed. The vehicle was taken to a dealer and the contact was informed that the cluster inside the instrument panel would need to be replaced. The vehicle had not been repaired. The failure and current mileage was 98,186.

See all problems of the 2004 Chevrolet Impala 🔎.

13 Dashboard Failed problem of the 2009 Chevrolet Impala

Failure Date: 01/28/2012

I have a 2009 chevy Impala lt with flex-fuel. Over the last few months while driving at all speeds I've noticed that the entire dash board (speedometer area) will lose power and all the gauges will go out as if the car was turned off. The turn signals don't flash on the dash either. But the radio, interior/exterior lights around the car and turn singles will all work fine. Also there is no noticeable lost in performance. After a few moments or minutes the problem will correct itself but it may happen multiple times in a trip. Also I'm having issues with the car turning off as soon as I open the driver door after starting the car by remote start. So I have to sit and wait a few minutes before the car will turn over again.

14 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 10/01/2011

Instrument cluster failing. - while driving home from work, my instrument cluster failed. Started jumping around for a min until it finally stuck. Now it has progressly gotten to the point where it never has the correct mph. Sometimes sticking 20 - 30 mph while in park. Other times staying at 0least while on the interstate. Very unsafe. Should ne a recall, after calling the dealer and being quoted nearly 600. 00 to repair. After this many complaints chevy needs to fix this problem. No more american cars for me thanks.

15 Dashboard Failed problem of the 2002 Chevrolet Impala

Failure Date: 08/01/2011

After starting the car blower motor wont work cruise light stays on mirror cluster dont work until 15 min then everything will work but when using the cruise it will stop working but light stays on after time gauges cut out and then come back on and all problems slowly become worse with time. Have reason to believe its the ignition switch.

16 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 11/09/2010

Instrument cluster failed. Tachometer, speedometer and temperature gage give false readings. Speedometer sticks and indicates 65 mph when vehicle is stopped. Tachometer randomly indicates rpms varying from 0 to more than 8000. Temperature gage indicates randomly between minimum of 140 and maximum of 260 degrees.

17 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 10/28/2010

The contact owns a 2004 Chevrolet Impala. The contact stated the temperature gauge failed and the indicator gauge fractured. The gauge was in the opposite direction. The contact took the vehicle to the dealer and was told that the instrument panel cluster had failed. The VIN was not available. The failure and current mileage was 56,300.

18 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 04/10/2010

Instrument cluster failure on 2004 Impala LS 6cyl 3800 tach quit working, temp gauge quit working, fuel gauge quit working or working sporadically.

19 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 02/19/2010

I own a 2004 chevy Impala and the instrument cluster has failed. My speedometer does not work and the temperature gauge shows that my car is running hot even though it is not. Apparently this is a common issue with gm and GMC vehicles. In 2007 a class action lawsuit was filed against his company in regards to their trucks with failed instrument clusters. The plaintiffs did win and there was a recall implemented. These are websites that I found that pertain to failure in the instrument cluster in 2004 chevy Impalas. . Read more...

20 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 12/27/2009

Now at 117,000 kms. Or past my five year warranty. Since 88,000kms. Have complained several times about temp gauge very out of whack on highway trips, lead me to believe severely overheated, but no message from car, just gauge going almost 90 degrees past "danger point " of gauge. In last two years temp gauge replaced three times. Obviously not the problem. Returns to normal function in city or short haul driving. Stop frequently, and under hood check shows no signs of overheating. Conclusion- electrical, sensor, problem and dealer keeps coming up with costly new equipment fixes which do not work. Now they want to blame a water pump leak and gaskets, although reservoir carefully watched by me. No leaks there. Have never had to add fluid, although I keep it always in car-that is the dexcool-water mix. Never down lower than recommended, and the dealer wants to give me a new water pump and take 1000-1200 out of my pocket. They have never mentioned the temp sensor, or any other fix. Travel on mountain highways 3 times per year, gauge now gone way over the top 6-8 times. Always stop. No sign ever of hose, radiator, water, lowered reservoir, or computer messages as per manual. Have read of numerous similar problems of this make and model, the 04 chevy Impala LS, always gauges. In my case I will not approve another temp gauge "fix" and now speedometer is acting up as well, just like other drivers reported.

21 Dashboard Failed problem of the 2005 Chevrolet Impala

Failure Date: 12/15/2009

Instrument cluster has failed, speedometer does not work or is incorrect all the time. Driver does not know how fast or slow they are going ,this creates numerous safety issues while driving with or with out other traffic around you. Also the fuel gauge has stopped working and has ran out of fuel in major traffic. I see there have been hundred of complaints filed with NHTSA, there are even more on various websites.

See all problems of the 2005 Chevrolet Impala 🔎.

22 Dashboard Failed problem of the 2005 Chevrolet Impala

Failure Date: 11/20/2009

2005 Chevrolet Impala instrument cluster failure. Speedometer works intermittently and temp gauge stopped working all together. Gm knows the problem is defective stepper motors but has not recalled vehicles.

23 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 06/01/2009

The instruments in my 2004 Chevrolet Impala stopped working. First the fuel gauge failed, then the temperature gauge failed, now the speedometer has failed. Since the speedometer does not read correctly, I feel it is a safety concern and should be a covered repair under a recall.

24 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 03/06/2009

04 Impala LS speedometer stopped working around 30000 miles all gauges fail to work never know how fast I am going could be a potentially dangerous situation. Speedometer gets stuck at various places does not move while driving. As well as the temp gauge have not gotten it fixed as of yet. Why is there not a recall?.

25 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 02/28/2009

2004 Chevrolet Impala dashboard cluster failure. The instrumentation provides inaccurate data, speed, fuel and temperature gauges are not accurate. Speed shows more than 100 mph standing still. Car has 44,000 miles and no longer under warranty service.

26 Dashboard Failed problem of the 2005 Chevrolet Impala

Failure Date: 01/01/2009

2005 Chevrolet Impala instrument cluster failure. Speedometer works intermittently and temp gauge stopped working all together. Unsure if fuel gauge is accurate. Will gm repay me if I am issued a speeding ticket? unsure if engine is operating at safe operating temperature or if engine damage is occurring due to inoperative gauge. Please recommend quickly to general motors to either recall these defective clusters or add this vehicle to the letter of understanding they issued for the SUV and trucks with the same problem.

27 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 11/07/2008

I have a 2004 Chevrolet Impala and the cluster has gone out on it, similar chevy trucks and SUV's have had the exact same issue, but the dealer told me that the cars aren't covered under recall. This is not a problem that I have had go out on any car and it is very odd that the same manufacturer is having the same problems with other vehicles.

28 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 10/25/2008

The cluster for the 2004 chevy Impala. It makes not sense that this system goes out after 75,000 miles on a car. The dealer ship want to charge 600. 00 to replace the part for the car. I will never buy another american car because of this problem and the problem I am having with the security light keep coming on, and then shutting the engine off for 15min until the car will run again. That happen when I was out late at night and I was the only one left in the parking lot waiting on my car to start. I feel that is a security problem with my safety. I have to keep taking my car to the dealership to have that problem reset. My cluster is still out don't know how fast I am driving nor if my car is running hot, nor how gas I have n my car.

29 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 09/01/2008

The instrument cluster has went out on my 04 Impala LS. First the speed odometer quit working,then the rpms quit and now the temperature gauge works about half the time. What's next the gas gauge? this is a major safety concern not having a properly working speed odometer. I have two small kids. This is the second complaint entered. There are several others with this same problem!! something needs to be done ASAP before someone gets killed!! no one seems to care about this matter. I can't afford to have this fixed. A recall needs to be issued. Since this is a factory malfunction!!!! do something please!!.

30 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 08/11/2008

Instrument cluster failure on 2004 chevy Impala.

31 Dashboard Failed problem of the 2005 Chevrolet Impala

Failure Date: 07/22/2008

The gauge cluster went about 2 years ago. The temps was reading hot when it was not and the speed would say 100mph when I would be going 50mph. I spent over $100 to see if there was a problem with the radiator turns out there was not. I got it replaced and within a year it was messed up again. I have read hundreds of complaints for the same problem!.

32 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 07/01/2008

Speedometer and fuel gauge went out unexpectedly at around 45000 miles in July. Fuel gauge doesn't work at all (below e all the time) and speedometer reads incorrect readings or just stays below 0. I had it "diagnosed" at a chevy dealer so I could call chevy and complain. They said they wouldn't fix it, and the projected cost was $400. This is gm's fault and I should not have to pay out-of-pocket to fix their mistakes.

33 Dashboard Failed problem of the 2005 Chevrolet Impala

Failure Date: 06/16/2008

The contact owns a 2005 Chevrolet Impala. The contact stated that the speedometer cluster failed. The dial goes straight down and does not register correctly. The failure has occurred intermittently for one year. The vehicle has not been inspected by a dealer or mechanic. The VIN was unknown. The failure mileage was 60,000 and current mileage was 68,000.

34 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 11/22/2007

1. I was driving my vehicle when I noticed the speedometer began to reflect readings in excess of the actual speed I was driving, e. G. , registering beyond 120 mph (the needle would pass that mark and continue moving) when the car's actual speed was probably less than 50 mph. Upon stopping the vehicle, the speedometer would register mph in excess of zero (e. G. , 80 mph). The needle would not return to zero even with the engine off. 2. The failure of the speedometer caused me to not know the actual speed I was driving, which placed me in jeopardy of driving significantly faster than the posted speed for a given stretch of road. I had to take the vehicle to a local dealer for repair. 3. According to the dealer invoice, the dealers service department "removed, replaced and setup (the) ip cluster assembly. The replaced part was not made available to me. 4. General motors is experiencing this same type of speedometer cluster failure on various other gm models beginning with model years 2003 and later. Gm has special policy coverage for certain of its models with this problem, but not for all models. My vehicle is a 2004 Chevrolet Impala which had 57,355 miles on it when the problem occurred. I was advised by gm that, ". . . The special coverage. . . Do ES not include your vehicle. . . " and that I would have to bear any expense I incurred for the service performed by the dealer.

35 Dashboard Failed problem of the 2004 Chevrolet Impala

Failure Date: 11/22/2007

The cluster in the dash had went out which makes the speedometer quit working causing a safety issue.


Other Common Electrical System related problems of Chevrolet Impala


Safety Ratings of Impala Cars
Fuel Economy of Impala Vehicles
Impala Service Bulletins
Impala Safety Recalls
Impala Defect Investigations