Engine Engine Control Module (ecu/ecm) Problems of Chevrolet Malibu

The contact owns a 2018 Chevrolet Malibu. The contact stated that there was a failure near the fuse box. Additionally, there was a grinding sound coming from the vehicle while the brake pedal was depressed. There were no warning lights illuminated. The contact stated that the engine warning light was illuminated prior to the failure. The ecm and pcm were diagnosed, and dtc: p0689 was retrieved. The vehicle was undrivable. An appointment was scheduled; however, the vehicle was not yet diagnosed or repaired due to the cost of the diagnostic test. The vehicle was inspected by an independent mechanic who checked the spark plugs, cylinders, and fuses; however, the vehicle still failed to start. The vehicle was not repaired. The manufacturer was contacted and notified of the failure; however, the contact was placed on hold. The contact disconnected the call because no one returned to the call. The failure mileage was 123,334.

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The contact owns a 2018 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with ecm module failure. The dealer informed the contact that the ecm module needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was approximately 46,285.