Service Brakes Problems of Chevrolet Silverado 2500 - part 2

Chevrolet Silverado 2500 owners have reported 248 problems related to service brakes (under the service brakes category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chevrolet Silverado 2500 based on all problems reported for the Silverado 2500.

36 Service Brakes problem of the 2022 Chevrolet Silverado 2500

Failure Date: 08/12/2024

Electronic trailer brake controller when using disconnects and reconnects turning trailer brakes on and off creating an unsafe situation by never knowing if trailer brakes are going work. Dealer states no problem found with controller and changed trailer plug. Not correcting issue. Tried 2 other trailers same issue occurred. Leading to believe controller is issue. Web search indicates there are many others with similar issue. Dealer states there are no recalls indicating this issue. This has been issue for a few weeks while traveling with a travel trailer.

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37 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 07/07/2024

See attached document for complaint.

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38 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 06/08/2024

Charging system failed the system failed with no warning, we were traveling on a country curvy road and about to descend a grade. With the charging system failure, the truck lost power to brakes and steering. It's at the dealer, being inspected etc. No warning lights or message until the failure occured, then a battery light appeared and a charging system failed message.

39 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 06/01/2024

When pulling trailers I frequently get warning to check trailer wiring. I have gotten this warning with every trailer I have towed to include, my travel trailer(camper), livestock trailer, car hauler trailer and enclosed cargo trailer. It is intermittent but frequent. I am unsure if trailer brakes will engage during this failure.

40 Service Brakes problem of the 2023 Chevrolet Silverado 2500

Failure Date: 05/26/2024

Vehicle was towing horse trailer. Gave an indication message to check trailer break wiring. I did so and all was working fine. I loaded my horses and pulled out onto the road. Traveling 10 mph the truck completely shut off, no brakes, no warning, I helplessly rolled to a stop. The truck then turned on electrically, but did not start the engine completely by itself. Two minutes later, the truck turned itself off electrically. The motor was never running. I had it towed to a dealership in which it took them five days to repair. The truck has 17,000 miles on it. If I would’ve been traveling on the expressway or going any faster, I could’ve killed people. . I personally have ptsd from ever driving this truck hooked to a trailer again. There should have been some kind of warning system. I should have never lost my brakes. I purchased this truck as a towing vehicle from my horse trailer and now I am terrified to use it!.

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41 Service Brakes problem of the 2019 Chevrolet Silverado 2500

Failure Date: 05/13/2024

Component failed: power steering pump and the power brake booster. Parts are available to inspect. When the component failed you begin to loose power steering and power brakes. This makes it hard to steer and brake. The vehicle was taken to the dealer who confirmed the failure of these parts and replaced them at the owner expense. No warning lights came on, components failed without any prior warning. A similar failure was part of recall # n-192268490 and detailed in gm service bulletin 23-na-144 dated August 2023.

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42 Service Brakes problem of the 2007 Chevrolet Silverado 2500

Failure Date: 05/01/2024

The contact owns a 2007 Chevrolet Silverado 2500. The contact stated while driving approximately 5 mph and turning into the driveway, the power steering and braking system malfunctioned. The contact stated that the steering wheel became difficult to turn in either direction and the brake pedal had extended to the floorboard while depressed and the vehicle would not immediately stop. Upon inspection, the contact discovered that the engine drive belt had fractured causing the failures. The vehicle was not yet repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 200,000.

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43 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 04/11/2024

While towing our camper that has solar power our trailer brakes would randomly disconnect. Sometimes for a few seconds but several times for several minutes. After checking all wiring, doing some research and trial & error we discovered that it is a problem with the truck and the solar on the camper that is making the brakes disconnect. This happens randomly but quite often and it happened to us several times while towing in the mountains of colorado. It is definitely a safety hazzard to not have the trailer brakes. We have towed the same camper with other trucks including the 2023 chevy that we owned before this truck and have never had a problem.

44 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 03/31/2024

I have been going through a nightmare with my new 2024 Silverado 2500hd with the trailer brake that randomly connects and disconnects. My wife and I live part-time in our 5th wheel RV and pull it on average once a week as we move from place to place for 6 mo out of the year. The issue is very random and we have had the truck at two different dealers to try and solve the problem. The truck dealers point to the RV mfg and the RV mfg point to the truck mfg. After doing quite a bit of searching, I found a gm tech bulletin gm 6379278 in regards to this issue so I now see on the internet and youtube many others are having the same issue. This appears to be quite the life threatening issue that can easily end badly. They talk about a solar pkg or generating package causing this problem, I have neither. The bulletin is applicable to 2024 3500's and 2500's.

45 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 03/29/2024

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the brake failed to function as intended. The contact stated that the failure occurred while a trailer was connected to the truck. The vehicle was taken to the dealer; however, the contact was informed that there was no resolution. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15.

46 Service Brakes problem of the 2020 Chevrolet Silverado 2500

Failure Date: 03/29/2024

Rear wheels locked up while driving/accelerating. Happened 5 times, 4 times while towing a camper once without towing. Luckily no harm or damage came to anyone. Traded in at dealership due to safety concerns after no diagnostics found anything “wrong”. It is already listed for sale, but I don’t think it’s been addressed or fixed.

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47 Service Brakes problem of the 2022 Chevrolet Silverado 2500

Failure Date: 03/04/2024

Brakes and rotar issue. Within the first 8,000 miles the brake pads had to be replaced due to and excessive brake squeal. At 18,900 miles, my truck started to shimmy when I braked. Took it to the dealer who informed me that the rotar’s were warped and needed to be replaced. I have a silverado hd and drive mostly city miles. No reason the brakes are failing at this low mileage. With the faulty rotar’s my very heavy vehicle is difficult to stop putting myself and drivers in danger. The brakes shimmy every time I brake and there has been no warning lamps or messages from my truck. Gm is refusing to replace.

48 Service Brakes problem of the 2015 Chevrolet Silverado 2500

Failure Date: 02/29/2024

Brake pedal gets hard no brakes pops back up all brakes lock up and throws u forward and then works fine for a day or 2 then same thing changed hydro pump 2 brake booster one and the last time it was changed good for two days then issues with my brakes again haven’t even made first payment yet and check engine light because a glow plugs out.

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49 Service Brakes problem of the 2022 Chevrolet Silverado 2500

Failure Date: 02/22/2024

Even though electronic parking brake has not been set when parking, upon leaving from parking space, electronic parking brake engages and vehicle feels and sounds as though parking brake has been applied. My concern is that parking brake may engage while driving at speed and loss of vehicle control could occur. This problem is intermittent and has occurred 6 or 7 times during the month of February 2024. Vehicle has 6500 miles on it.

50 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 02/08/2024

The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving with a travel trailer attached to the vehicle, the brake system would intermittently fail to operate upon depression of the brake pedal. The contact stated that the "check trailer wiring" warning message would initially appear on the instrument panel soon followed by the "trailer brakes connected," warning message. The vehicle had been taken to a dealer; however, no defect was found with the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 1,700.

51 Service Brakes problem of the 2020 Chevrolet Silverado 2500

Failure Date: 01/24/2024

The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the steering briefly became tight before returning to normal functionality, after which the vehicle began to indicate that it was overheating. The contact also stated that the brake pedal required excessive effort to slow and bring the vehicle to a complete stop. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000.

52 Service Brakes problem of the 2004 Chevrolet Silverado 2500

Failure Date: 12/18/2023

Hydraboost piston blew out, lost brakes and steering. Almost wrecked vehicle.

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53 Service Brakes problem of the 2020 Chevrolet Silverado 2500

Failure Date: 12/01/2023

I purchased this vehicle brand new from lunghamer Chevrolet in pontiac, mi. I park my truck on a hill every day and as of around a week ago the emergency brake system won't disengage properly. I know it has been engaging since, my gas milage has decreased significantly. Then, a warning light came on the dash, so I took it to wally edgar Chevrolet in lake orion for diagnosis and they told me that the actuators and wiring harness need to be replaced. They said that there seems to be corrosion on the connector to the harness, and the actuators need to be replaced. Since, my warranty is expired they will not cover the repairs and they quoted me $2,125. I only have 48,428 miles on this vehicle! if the emergency brake is engaged, couldn't it completely stop my vehicle without warning? I drive the highway every day! isn't this a safety concern? I don't go off road, I don't abuse this truck and I keep it clean as much as possible! yes, I live in michigan but, gm has been producing vehicles for quite a long time and I cannot believe they can't keep the wiring connector from corroding. I also went online to see if there were others that have experienced this, and I found one owner of the same model that had to fix it twice! [xxx] . I'm sure I could find more complaints but, I stopped there since I am so disappointed. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

54 Service Brakes problem of the 2022 Chevrolet Silverado 2500

Failure Date: 11/28/2023

Inner brakes are worn down to the sensor at 35,000 miles. While the outside brakes are perfectly fine not much wear. There is a recall on the brake valve issue and bpmv same year and model of mine but my VIN does not fall under that recall. I believe there is something wrong inside my rear brake system that is causing inner brakes to be worn that low compared to the outside brakes.

55 Service Brakes problem of the 2020 Chevrolet Silverado 2500

Failure Date: 11/01/2023

I own a 2020 Chevrolet Silverado 2500 hd pick-up, VIN: [xxx] . I use this truck primarily to haul a heavy horse trailer and to tow a travel trailer. Ever since I bought this truck I have had a problem with the trailering application. At times it will start working (especially if it has not been used in a while??), but every time I am actively using it there is an issue: •the app will totally blank out giving me a black screen, and/or •I will get a message that my trailer brakes are disconnected. I will stop, disconnect and reconnect the brakes, turn off the engine and restart, and so on. Nothing helps. I have had my truck in to the dealer (bend Chevrolet) three times to have this repaired. Every time I get the reply that there is nothing they can do, that Chevrolet says this is a software issue and that they are working on it. See bulletin [xxx] trailering app is non-functional, published 11/5/2020. Chevrolet has been aware of this problem for over 3 years and has not come up with a solution? this feels like they are ignoring it. I have searched on-line and see that many Chevrolet silverado owners have the same problem and are getting no assistance in solving it. For years. This is a safety problem. I haul in mountainous terrain and cannot afford to have issues with my trailering system, especially the brakes. I would like to see the NHTSA issue a recall on this problem and demand that Chevrolet fix it. Please contact me if you need additional information. I would really like to get this fixed. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

56 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 10/12/2023

I kept getting “check trailer wiring” messages followed by a “trailer disconnected” message while towing a trailer and the trailer brakes would not engage. The trailer would “reconnect” and then “disconnect” constantly while driving. I lost my trailer brakes while trying to brake down a hill. Not having working trailer brakes is extremely dangerous.

57 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 09/27/2023

New Silverado 2500 hd lt and new keystone cougar 30bhs. My new truck is experiencing random trailer break controller disconnection while towing. This happened yesterday on the first trip bringing it home from the RV dealership to my house. The trip was 68 miles total. It happened often and without a pattern. It appears that many others are experiencing the same issue. See youtube link below: https://youtu. Be/rxbzn3uac04?si=np0gfikrytidczgo.

58 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 08/31/2023

If our trailer is plugged into the truck the warning "check trailer wiring" pops up. The warning ("check trailer wiring") would display and then the message "trailer connected" would generally happen. The trailer breaks disconnect during this time making it extremally dangerous for us and anyone else on the road if we need to stop quickly. This is not an issue with our new trailer as we pulled it with a 2017 silverado with no issues.

59 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 08/23/2023

I would like to report a hazardous issue with the 2024 Chevrolet silverado trailer braking power mode. The trailer braking system turns on and off when the loaded trailer is connected; this represents a security hazard since this truck is used for work and we move heavy pieces of metal and glass. This issue was reported several times to the dealership lou bachrodt Chevrolet in coconut creek, FL. Also, the manufacturer provided a letter indicating the replacement of some parts. As indicated, I took the truck to lou bachrodt Chevrolet in coconut creek, FL, on [xxx] for the corresponding service; however, the truck is still presenting the same issues. We tried different trailers, including a u-haul trailer, and still had the same dysfunctionality. Please advise how to proceed. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

60 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 08/05/2023

When my fifth wheel trailer is attached via the seven pin plug, the truck intermittently fails to recognize the trailer and I get a warning "check trailer wiring. " when I get that warning, the integrated trailer brake controller fails to activate the trailer brakes. After a while I get the message "trailer brakes connected" and then the trailer brake controller activates the trailer brakes. This problem does not occur when the trailer is attached to a different truck. Apparently this is a well-known problem that gm has failed to correct or inform customers about. . Read more...

61 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 08/02/2023

When towing my travel trailer with the 2500hd, the electronic trailer brake randomly connects and disconnects while driving. This results in the unsafe operation of the trailer because the brakes aren't functional and puts others at risk if stopping was required during the outage. Gm/chevy has created document #6379278 which admits that this is their issue but they don't seem to be providing a fix.

62 Service Brakes problem of the 2015 Chevrolet Silverado 2500

Failure Date: 07/29/2023

Brake pedal became loose became inoperable and landed on accelerator.

63 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 07/27/2023

While pulling fifth wheel camper the the electronic brake controller looses connection and brakes on the trailer do not work leaving only the truck brakes to stop both truck and trailer. General motors claims this is caused due to the solar panel on the trailer charging the trailer battery more than the truck battery which back feeds into the system. This problem only occurred on the 2024 models. The same trailer was pulled with a 2021 model with no issues. This is a known problem which Chevrolet has a service bulletin stating such. Reference document # 6379278. At this time there has not been a fix. This is a safety hazard because there is no warning as to when the trailer brakes will stop working.

64 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 07/26/2023

When truck is connected to a trailer with electric brakes, intermittently a check trailer wiring warning flashes on the dashboard screen. When this happens you do not have trailer brakes. It has happened on multiple trailers with 7 pin connections. I have taken it to the dealer twice with no fix other than gm recommending a non gm trailer receptacle. I have taken my trailer to the dealer and they could find no problems. Basically the 2024 Silverado 2500 hd when hooked to trailers with industry standard 7 pin 12 volt receptacle loses trailer brakes. This condition potentially is fatal and a definite hazard to public safety on roads. Problem was reproduced at the chevy dealership in pensacola FL. The problem was reproduced on multiple trailers at great american RV in defuniak springs FL.

65 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 07/11/2023

While towing my fifth wheel trailer, the electric trailer brakes module shuts off with a message "check trailer wiring". When the module shuts off, the trailer brakes do not actuate relying fully on the truck to stop as the trailer brakes will not work. The plug was firmly seated and it caused issues whether using the in bed plug or the bumper plug. After some time, the message would go away and the system would display the message "trailer connected" and the trailer brakes would work again. After some time, the process would repeat several times (30-40 times) primarily from mid morning to evening. I verified plug tightness and applied dielectric grease to ensure a good connection and that did not improve the issue. The trailer is 1 year old and was pulled with 3 other trucks (2 Dodge and another chevy) with no issues at all. I was able to locate a gm bulletin numbered "document 6379278" that references this problem and states to disconnect the trailer solar panels while a fix is developed. This was only found on an RV owners forum. I was able to disconnect my solar panels on my trailer and the issue was no longer present with my brakes working properly and no error messages for 10 hours of driving. This is a significant safety issue and needs to be made abundantly clear to drivers who haul trailers. Not all solar panels are easily disconnected and should be done by a qualified electrician due to the potential hazards of their voltage. Additionally, not having trailer brakes while driving on the interstate is a significant safety hazard that greatly increases the chances of an accident as the brakes would stop working without warning including while in use. My vehicle is a scheduled for an inspection at the dealer on 7/22/23.

66 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 07/10/2023

When I hook up my 35' fifth wheel camper to the truck the brake controller from the truck to the camper acknowledges the connection then when I start to drive my truck dash states, "check trailer wiring". This is an extremely dangerous condition. At times I will get a message that states that the trailer wiring is connected then the brakes will work for a short time. I just saw a document id no 6379278 that was posted on line that states what I said above. It has been back to the dealer a couple of times for this.

67 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 06/30/2023

The trailer brake controller on the vehicle is defective and keeps connecting and disconnecting. It's a known issue to the manufacturer as shown in service bulletin #6379278 image attached. The manufacturers solution is to contact the trailer manufacturer for instructions on how to disable the solar charge controller. I have done this but the trailer manufacturer (grand design) will not provide me with this information as they are saying this is a Chevrolet issue and Chevrolet needs to resolve it. This now places me in a situation where I am traveling with a trailer that randomly, and intermittently, has no operating brake system. This places me and the driving public in danger. This problem has been inspected by the manufacturers dealer and they have provided me the technical bulletin referenced above. There is a warning lamp on the dash that informs me of when the trailer brake controller connects and disconnects. This failure first appeared to us on may 30th, 2023 which was the first time we connected to our grand design 2500rl trailer. It has been consistently having this issue every time we are connected to the trailer. The truck has been to two Chevrolet dealers so far to try and resolve this issue. I have contacted Chevrolet customer service for an eta on when this issue is to be resolved and they have none.

68 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 06/28/2023

This truck was optioned with the trailer tow package which includes a trailer brake controller. However, if the battery on the trailer is a higher voltage than the truck battery, the trailer brake controller will fail intermittently. This leaves the truck traveling at freeway speeds with no trailer brakes. This is extremely unsafe. Gm is aware of the problem and has issued a technical bulleting "23-na-113 information on trailer brake disabled or dtc stored" on June 28, 2023. This is an extremely hazardous situation and should be resolved immediatlly or the truck owners should be advised to not tow with the trucks until resolved.

69 Service Brakes problem of the 2024 Chevrolet Silverado 2500

Failure Date: 06/24/2023

Component - integrated trailer brake controller safety - caused a vehicle skid and loss of control inspection - it is scheduled to go in to the dealer today warnings - the dash messages "trailer brakes connected" and "trailers brakes disconnected" displays often when a trailer is connected, as frequently as several times per minute. I believe that NHTSA and gm are aware of issues with the trailer brake connector on these vehicles. The integrated trailer brake controller connects and disconnects the trailer brakes as often as several times per minute. I have confirmed there is no issue with the trailer. The issue appears to be in the truck. This led to a near-miss accident. I was towing a double axle trailer with electric brakes on I-77 in west virginia. The trailer brake controller disconnected and reconnected throughout the drive with warning messages displaying on the dash. I applied the truck brakes to stop for traffic on a downhill slope in the rain. As I applied the truck brakes the trailer brake controller re-connected and applied the trailer brakes at the relatively heavy force that I was using for the truck brakes because the trailer brakes had disconnected. This caused the combination truck and trailer to jolt and then skid on the wet pavement. The truck is scheduled to be serviced at a gm dealer today.

70 Service Brakes problem of the 2001 Chevrolet Silverado 2500

Failure Date: 05/26/2023

Unknown lost my truck to fire I was shopping and when I came out of the store the fire department had already put the fire out. They had said the fire started under the hood on the driver side.

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Silverado 2500 Service Bulletins
Silverado 2500 Defect Investigations